Out of all the car rental services I have used, I like Getaround the best for short trips (less…read morethan 1 day). I've used Turo, traditional car rental companies (Hertz, Enterprise, etc.), and Zipcar. I think Truo and traditional rental companies are built more for longer term rentals and Zipcar is the most comparable. The hourly rates for Getaround are fairly reasonable, much better than Zipcar, plus Getaround doesn't charge a monthly fee. However, there is a reason why Zipcar is so expensive: the cars are owned and maintained by the company instead of ordinary people. With Getaround, you're renting out other people's cars and so the company doesn't have full control over the vehicle. It is possible that you may book a car that looks pretty good in the listing but when you get it, it's kind of dirty or not what you expected because the owner doesn't clean/maintain it. That is not necessarily Getaround's fault. For me, I've accepted that this may happen (and it has before), but for the money I save by not using Zipcar, it's fine by me. I have used Getaround so much that I know which cars in my area are clean and well-maintained and I tend to stick to those. If you're not willing to take the risk that a car might not be in perfect condition, then I'd say you should be willing to pay a premium for that. I've had maybe 2 interactions with customer service and both have been very good. I once got automatically charged a lot for gas because the car is parked on a slope and that affected the fuel level recorded after I dropped the car back. I only drove 5 miles in a 22mpg car, but the fuel level recordings made it seem like I used nearly 10% of the gas. I got my money back after explaining to CS via email. Another time I dropped off the car and then when I got to my apartment 2 blocks away I realized I left something in the car. I was able to call a customer service rep via the app and they waited on the phone as I walked back to the car and helped me unlock the car to get the item and lock it back up. Based on all of my Getaround experiences so far I'd definitely recommend it if you're a fairly flexible person with realistic expectations.

Crap cars and absolutely NO way to retrieve or contact the owner after you lock the car if you left…read morean item. They should at least provide you 1hr in case you did leave an item. INSTEAD their customer service (which is really non-existent) tells you--you need to rent the same car again for an hour--in the hopes your item may still be there..., SERIOUSLY. What BS. NEVER AGAIN.

I booked this company for a 3:45am pickup to O'hare Airport which is incredible early! And they…read morewere early!!! I can't recommend them enough!!! They provided the drivers bake and phone which was great because he was at the wrong hotel (just next door). I would use them again no questions asked! Yes, it's more expensive than Uber but it's clean and safe and reliable so it's well worth it especially as a woman traveling solo at that hour! My peace of mind was well worth the cost! Very professional!

Terrific experience from start to finish! Very easy to reserve a ride on the website. Extremely…read moreresponsive and helpful when I had to call to ask questions. This ride was for my elderly parents to attend my daughters wedding. The driver, Pavel was so kind and caring to my parents and gracious and friendly. The company even gave the Bride & Groom a gift of Champaign! We will be using Ride In Bliss again and I highly recommend! Thank you for such an amazing experience!

I have to give a big shout-out to Edwin who called me immediately when I left my wallet in the car…read more He always is very courteous. pleasant and efficient at his job and that is very my much appreciated!

They will rip you off every chance they get. Fuel, extra hour, cleaning, etc....I get it reversed…read morethrough credit card, but I'm done with them. And yeah, they hardly treat you as a human being. I'm going back to Enterprise.

Amazing service great cars love the entire team Elvin and the ladies also mechanics they are all…read moreawesome

In a nutshell Chicago rideshare from their mechanics to upper level management to owners is top of…read morethe line the finest rideshare company I ever worked for! Their cars are well maintained, immaculate and fine running vehicles. I would highly recommend them if you need to rent a vehicle!! Martin Berman

I was able to sell my Ford Freestyle for more money thanks to the detail they provided, will be…read morecoming back!

Excellent, detailed my car after hours on short notice, reasonable prices, convenient, and great…read morecustomer service!

So happy we discovered DTA! We travel a few times a year as a family and needed a reliable way to…read moreget to the airport. The ride shares often showed up without the appropriate room for a family of 4, took too long or cancelled. So we called DTA and have never looked back. The cars/SUVs are new, clean, stocked with water and snacks. Their drivers are absolutely amazing. Travelling with your family can be stressful (as you probably know), but since using DTA our stress levels have reduced, because we know they'll show up, be patient with us loading in and deliver A+ service. Happy travels!

We use this car service frequently and it is the best. Reliable, friendly drivers who have clean…read moreand beautiful cars. They make traveling much easier and fun. I have given their number to many people and would recommend to anyone.

I wanted to thank the company for the endless rides to doctors appointment. The driver was always…read moreprompt. And as my family and I celebrate the great health news we wanted to say thank you. And we look forward to riding with you again, this time in a different manner. SA And Family

From the owner: Our multi-service company, caters to the needs of everyone. With our unique selectivity chosen…read morestaff our company is dedicated to building loyalty with all of our clients, providing customer excellence at all times, and guaranteeing our services as outlined in each individual contract.

So these bastards signed me up for an Uber One account without my permission…read more Here's what happened: I was trying to place an early morning coffee order with GrubHub. My browser suggested Uber, and I was half-awake and uncaffeinated, so I clicked through to Uber and started to enter my GrubHub login info. By the time I realized my mistake, Uber had my email. But I hadn't given them my credit card. Which raises a troubling question: If they really erased my data -- as they said they did when I deleted my account earlier -- how were they able to sign me up for Uber One and start billing me? When I read the email congratulating me on my Uber One membership, I was livid. Had to spend the next half hour trying to cancel, because of course, you can't talk to an agent. I'll double down on what I said earlier. This is a shady company. They're too cheap to invest in customer service, and they operate right on the borderline between crooked and legal. Don't trust them.

This review covers only driver side…read more The driving experience its self is good. There's nothing inherently wrong with the drive it's self. Yes, a few glitches in the GPS and App but easily resolved in a few minutes time. The HR management and staff handling? This is where they bombed it so bad I'm returning my Uber rental and charging off the card involved in the rental. Since the expense was classified as "experimental rehabilitation - physical rehab driving" it is legally medical rehabilitative in nature thereby authorizing me to engage a hostile default against the creditor. I didn't lose any money Uber. You guys did though. You guys 'lost' $500 because the card is smoked and you still owe me $119 So you lost $619 as a company and blew out a credit trade line. All because you guys can't follow the EFTA and notify people prior to the day of payout. If you people sent a text or email yesterday I'd have halted the payment to the dead account that I have no idea how many banks ago it was. Honestly think that was from when I had banking at Citi. Nah. Instead you just send money to dead accounts and expect it to come back and then expect people to have no remote telematics over their funds. You guys use far more telematics on me driving than you do on the MONEY coming. If you can track a single drink being delivered from point A to point B but you can't trace $119 and halt it being possibly stolen then you deserve me 'stealing' from every credit card I have. I don't care about credit when I can make $15,000 of cash show up in my bank account with deposit structuring. Fight fire with fire Fight fraud with fraud.

Used the service for a group of 9 of us for pick up from the airport to our hotel and then hotel…read moreback to the airport. The communication from the company was amazing and both drivers were professional and friendly. The driving was comfortable and having the tip and everything included in the pricing was amazing. The vans they used for our party were large and clean. We had plenty of space for our group as well. I'd use Echo Limousine services again to book for our family if we need transportation services when in the area.

Response time to my inquiry was Prompt detailed. They answered all my questions. Booked for an…read moreupcoming trip to Chicago.