This company is HORRIBLE. From start to finish we had nothing but issues. The owner was NOT polite…read moreand our experience was a very unpleasant one. ZERO stars!!!! Do not recommend at all!

Your potential customers read your comments. I don't think it's a good reflection for the owner…read more You don't know who I am. You make assumptions. I have multiple major credit cards. Also I carry a 100/300/50 insurance coverage through St Farm. What you sell at your counter is not insurance. You can't sell insurance. You need to be a certified insurance agent. And nobody in your office is. You sell optional coverage. Illinois law states you cannot refuse a rental because they can't prove they have insurance. Car rental companies must provide a 50/100/50 secondary liability coverage. You have a program through Ford and Mercedes. Every vehicle owner in the world has that. If I breakdown in your vehicle in another state, you will tell me tow it to the dealer. While we are waiting for parts, I have no vehicle. My $7,000.00 vacation ruined. Now with Major car rental companies in all states, they would get me another vehicle. Wow! Recliners! 60 inch TV! Refreshments! That's because you vehicles aren't ready when customers with reservations show up. So you provide that while they wait. I prefer in and out when picking up rental. Not hanging.

**Worst Car Buying Experience I Have Ever Had**…read more This was by far the worst experience I have ever had purchasing a car. I had previously bought a vehicle from this dealership, which is why I was willing to come back and ready to purchase another one. Unfortunately, the way my family and I were treated this time completely changed my opinion of the dealership. From the beginning, Frank was extremely rude and seemed completely uninterested in doing business with us. I initially tried to work with Todd, who was at least respectful and professional. When we arrived, they were finishing up with another customer, and Todd was showing us the vehicle we were interested in. The difference in how that customer was treated compared with how my family and I were treated was noticeable. The vehicle was around $33,000, and I asked for $600 off the price. As a returning customer, I did not think this was an unreasonable request, especially considering I was not asking for thousands of dollars off. As soon as I made my offer, Frank became arrogant and dismissive. He made comments about how many cars they sell, how they would be fine without our business, how he was in charge, and how the price was the price. He repeatedly talked about being in the business for 20 years and never having a car they could not sell. At that point, it was no longer about the $600. It was about the complete lack of respect and professionalism we experienced. Frank's attitude made it very clear that he did not care whether he earned our business or had us as returning customers. The way he spoke to us and the comments he made were completely unnecessary and made what should have been a normal car buying experience extremely uncomfortable. I also want to address something that made this experience even more concerning. My family and I were treated noticeably differently from the customer who was there before us. Based on the circumstances and the difference in treatment, the experience left us feeling that race may have played a role in how we were treated. I cannot know what was going through their minds, but the difference was clear enough that I feel it is important to mention. Todd was at least respectful throughout the interaction, but unfortunately, that did not make up for the overall experience. I came back to this dealership because I had previously purchased a car from them, and I expected to be treated with basic respect and consideration as a returning customer. Instead, I left feeling like my business meant absolutely nothing to them. After this experience, I will not be returning, and I would not recommend this dealership to anyone. This was easily the worst car buying experience I have ever had. No matter how many cars a dealership sells or how long they have been in business, that should never be an excuse to treat customers with this level of disrespect.

Great end to end experience. Carefully curated, luxury quality inventory. Leased, lightly used…read morecars. Spoke with Todd virtually, and dealt with Frank in person. Process was easy, yet thorough. Happy customer. Will be my first stop next time I'm in the market.

I highly recommend EZ Vehicle Rentals. Recently I needed a month long rental and got a very fair…read moredeal. Jack, the young owner of this one-man operation was very helpful, going so far as to immediately drive to m location ( about 8 miles away) when I was having some trouble with the ignition. worth noting that the problem was not with the car, rather. than with my unfamiliarity with needing to hit the brake while stating up. Any time in the future I need another car rental, I will use EZ Vehicle Rental. Thanks, Jack!

After several very bad expereriences with car rental companies at O'Hare airport, I contacted the…read moreowner Jacek of EZ Vehicle Rentals several weeks before I arrived in Chicago, and reserved a 2013 Honda Civid Hybrid for an extended visit. The plan was to arrive in Chicago at O´Hare Airport and then proceed to an off-site parking lot to pick up the car. He said he would not charge me extra for leaving the vehicle near the airport. Well, thanks to a massive screw-up on the part of American Airlines, it took me 60 hours of horrific traveling to finally arrive in Chicago. During this nightmare I kept Jacek informed of my travel problems. When I finally arrived at 2 AM and picked up the spotlessly clean car, Jacek had arranged perfectly. When I arrived at my motel 2 hours later, I noticed that one of the headlights had burned out on the way. Jacek told me not a problem - to get it fixed, and he would take care of it. And he did. The rest of the trip was uneventful. I drove this rental for over 2 weeks in the Chicagoland area as well as the Northwoods of Wisconsin. When the day came to return the car, Jacek offered to pay for my Uber trip to the airport. I politely declined, as he had gone to great lengths at the beginning of my trip to make sure that the car would be waiting for me close to the airport. I am originally from the Chicago area, and return on a regular basis. Renting a car at O´Hare airport can be a nightmare. It was precisely because of car rental problems at O'Hare, that I decided to give Jacek and EZ Vehicle Rentals a try. I am so glad that I did, and both Jacek personally as well as EZ Vehicle Rentals deserve 5 stars for the very competitive pricing, vehicle quality, and magnificent personalized service. I am a very happy customer. Loved the car, and love the company!

Derek and his wife are really cool genuine people. I bought a car from them and he was very honest,…read moreupfront and helpful. Made me feel as if I was buying from a friend and I appreciated the fact that he was down to earth and friendly. Even encouraged me not to buy the car right away but to take some time to think about it. I was really impressed by that. I bought a Land Rover, which I know have been known to have computer problems. He assured me that he knew the owner and that the car had been taken care of. When I pulled the car fax it confirmed that the car had been only serviced at the Land Rover Dealership. He recommended a company to give me a warranty and had them call me to even set it up. I'm appreciative and would definitely recommend Auto Warehouse to anyone looking for a great used car

This place is the place to buy a car! Derek and Gus are the greatest team! They have both been in…read morethe car business for a long time and they have figured out a perfect business model, great product and no haggle selling. The cars are great quality and fairly priced. Everything is on the up and up. Don't believe me? Go check them out for yourself. Totally transparent and just nice guys. I had to run down to the bank to get a cashiers check and the bank manager said "are you working with Derek?" She proceeded to sing his praises and said that he had helped her with a car. If you are looking for a car Derek will find it. If you have a car to sell Derek will probably buy it and if you see something on their lot, buy it! I honestly won't buy another used car anywhere else.

We had a camper van all set up from Outdoorsy for our spotting break trip to Tennessee and the…read morething ended up being piece of garbage and told the owner it wasn't road worthy so returned it after 20 minutes, that's how bad it was. Nobody, even the airport rental places had a large suv or 12-15 passenger van until we called Chicagoland Truck Rental and spoke with Bruce. He knew we were in a bind as we were leaving very early the following morning and was honest with pricing and even cut me a break. Van was in good shape and clean. They were great to deal with and would definitely recommend them. Thanks guys, you made it a great trip otherwise we would've all been really cramped in our midsized suv haha. You're #1 and I've already recommended you to a few people for future needs! -Dave J.

Excellent service. Very thorough in explaining everything. Quick in and out. This some of the best…read moreservice I have had in Chicago.

Tho he is no longer located on Chicago and California...that has nothing to do with the service it…read moreis still Top Flight..i would not take my car anywhere else Hector the owner and his Secretary OMG...the best there is...they get the job done quickly and efficiently...all i can say is i will refer everyone i know that needs body work to Your Way now located at 401 N. Trumbull Ave. Chicago, Il 60624 872-281-5251....Thanks Hector u are the best! May God bless and continue to keep u and your family in his care.

The best! Never met such an honest mechanic! Been taking my family cars there for yearsread more

Jennings is a great dealership. I got my Taos there and everything went very smoothly. Dariusz…read moreWitek went way over the top with me in every way. He is just great.

The salesman Daniel Sepulveda was nothing short of spectacular. I set an appointment with him in…read morethe morning and he greeted me as soon as I arrive. We got straight to business test drove the car and didn't hassle me to make the purchase, told him this is the one and was in and out in 5 hour.

Kelly and I have been taking our cars here for close to 10 years. We have always received honest…read moreup front recommendations; Paul and team do not fish for unnecessary work. Always dependable and reasonably priced.

Paul and his team are great paul is always ready to help if I have a problem he gives me his advice…read more first even before bringing in the vehicle I will always bring in my car to him he is old school honest and with integrity thank you paul .Carlos traverse