It's very easy to reserve a car. They contact you with the driver's name and number so you can…read morecommunicate the details. Friendly and reliable drivers. Tonight I used them to go from O'Hare to visit my family in the suburbs. Patrick was my driver. He stocked his Lincoln with beverages and snacks. He also supplied phone chargers. Definitely will continue doing business with them!

You can't go wrong with this car service to the airport! Safe, clean, on time, friendly drivers,…read moreand reasonable price. You get what you pay for when it comes to a car service , and uncrabby cabby is a winner. I'll definitely book them again.

Now, I like to think of myself as a classy gal. But there is nothing more classy than a classy gal…read morein a classy limo. Honestly, I didn't book the limo, my best friend did, but I'm SO GLAD SHE DID. Our driver was funny and super nice. The limo was clean and, did I mention(?), CLASSY. Couldn't have asked for a better night or a better ride. If you want something reliable, fun, clean, and affordable, Luxury Rides is where it's at.

I was looking for a limo to get my groomsmen to my wedding. After doing some comparison shopping, I…read morereceived an email from Jason at Luxury Rides Limo with a discount. I booked the ride, with the discount and things seemed good. I called Luxury Rides to confirm because I had had a couple companies' websites confirm and then subsequently cancel. I spoke with Jason who explained they couldn't honor the discount and said I was lucky they were even honoring the reservation because they usually don't serve Naperville. I asked JASON why HE emailed me a discount code for a trip that it didn't qualify for. He wouldn't answer. I decided to go with them to get it over with. The were still cheaper than most other places. We were supposed to be at the church by 1pm. They were supposed be at the hotel by 12:45 for the 10 minute ride. At 12:35, I got a call from the driver telling me he couldn't be there until 1:50. He was unsympathetic about being over an hour late. I would've appreciated more than 10 minutes of notice so I could find alternative transportation. Luckily, the hotel came through and used their shuttle to get us there on time. Luxury Rides only refunded my money. They thought that was appropriate compensation for screwing up my wedding day. Avoid this company at all costs! UPDATE: I felt the need to respond to the owner's response. "if your wedding was so important to you you should have reserved your limo 2-3 weeks in advance..I'm just saying...." - I honestly don't think anyone has ever said anything so rude to me. "I want to say that I'm sorry that you did not understand our reservation page, but it says clearly on our reservation page one-way transfer might not be available on the weekends." - I assumed that wasn't true for this weekend because THEY emailed ME after I put the date, times, and locations into a limos.com search. I think it's perfectly reasonable to assume the email, signed by an actual person, was a better indicator than a generic disclaimer on their website. "But you did still want ahead and book it, and you booked 2 days before your wedding day" - That's false. It was 5 days before. I booked on Monday for a Saturday ride. Admittedly short notice, but I only needed a ride to take the groomsmen the 6.8 miles from the hotel to the church. The rest of the transportation for the day was taken care of. By the time I had spoken to Luxury Rides Limos, another company had offered me 2 SUVs for slightly more money than LRL. I had other options. "and once we saw the booking we called you right away we confirmed with you that we do not have any availabilities for the time you picked ..." - Also false. I called THEM to make sure the reservation was fine and they said they had availability, but couldn't honor the promo code. "But you told our dispatcher that,it's your wedding and you really need the stretch limo..and Jason told you that it may be late to get you the limo" - As I mentioned. I didn't NEED the limos. Another company had offered me SUVs and, honestly, 2 Ubers would have sufficed. All better options than BEING LATE TO MY OWN WEDDING. It's absurd to suggest I was "totally okay" with that. "And you are mentioning a promo code, that promo code was for three hours" - Also false. If it would help, I can post a image of the email, which doesn't mention 3 hours at all. "you didn't want to get the limo for three hours cause you want to save some money...needed just for a point to point." - Nope. Never said I needed to save money. I don't. I MIGHT have said I wouldn't go with LRL if I had to pay for 3 hours, because I had other options that were cheaper. I also don't see how this is relevant. If they couldn't get me a car on time for a 1 hour ride, how would adding 2 more hours have helped? "so I think we did everything we could to get the limo for you but there was nothing available for that time" - If there wasn't anything available for that time then, DON'T solicit me through email when you know what time I need and DON'T take the reservation.

We used Second City Trolley for our Wedding day and it was an amazing experience! Communication…read morebefore the day was great and our wedding ran seamlessly with their help! Would 100% recommend!

Booked them for our wedding. Initial inquiry, booking and confirmation was relatively painless. I…read moreactually didn't know who I was communicating with because it was never signed but my emails were always answered and my planner was able to get a point person for day-of communication. As an aside, renting a trolley for any other occasion than a wedding is SO much cheaper but because it's a wedding, it's automatically 3x the cost, which is kind of insane but we got pretty consistent quotes from a lot of different companies and trusted Second City the most based on our reviews. For our wedding day, the trolley was air conditioned (big concern of ours) and big and spacious, as discussed, to house our crew appropriately. The trolley did arrive early / on time but where we took off some stars were that 1) we left the hotel a little later than planned and our photo timeline was tight so we had some panic when immediately upon leaving, our driver took the wrong turn which added 10-15mins to our travel time to our first stop bc of all the downtown traffic and one way streets, 2) he jumped several curbs - when we stopped at our third stop for bar pics and when we got close to the venue and 3) when we got to the venue and circled a bit before it was decided that the streets were too narrow to get through so he'd have to drop us on Clark so we can walk everything in. I feel like drivers should be aware of the stops and already have routes and exits in mind and I felt like both my planner and photographer were having to direct him. Other than that, think good service leading up to our wedding day but it really depends on who your assigned driver is and how prepared they are.

I see this company has very high ratings on Google reviews and Yelp. That's why I booked with them…read morefor a ride to Midway. It's the first time I booked a car service without talking to a live person, but decided to pull the trigger. They send automated texts and emails, including the name and phone of your driver. I tried calling and texting them the day before just to be sure everything was set up, but they never called or texted me back. Of course, the next morning the driver is nowhere to be found, so I call him and he says "I told Grid yesterday I couldn't pick you up". I call the service and they start scrambling to figure out what went wrong. They call me frantically with some BS story that the driver went to the wrong address. The. They said they had someone on the way (20 mins away). I told them to cancel it and I just ordered an Uber, which arrived in 10 minutes so we could make our flight on time. I'm clearly in the minority here, given their ratings, but you don't get more than 1 chance to let me down for something like this. They still have not emailed or called to acknowledge cancellation of the return pickup or to apologize for totally screwing this up. All these guys seem capable of doing is sending automated emails and texts. We're never using these guys again.

Always reliable on time and a classy business. We have used them for wedding and airport…read moretransportation. Always very nice and accommodating.

If I could give them 10 stars I would. Philomena was absolutely amazing. Picked up my in-laws on…read moretime and drove them to a retirement party. Philomena took care of them the entire night and delivered them home sweet and sound after the party. They do not make good people like this anymore. Thank you so so much!

Great Service,Beautiful cars and Safe Drivers. I will…read moredefinitely recommend this company. Thank you,

My experience with Flash Limousine could not have gone better!…read more My girlfriend and I used Flash because we had a concert to go to in a sketch location that we didn't want to walk to. So, we got a car from here. Our driver, Mike, was fantastic. He was right on time, on the dot. He texted me to let me know where he was parked outside of our hotel, and what kind of car it was. Once inside the car, he was super friendly. He made small talk and asked us about the concert. We told him that it was at a studio, and we weren't really sure where it was because we hadn't been there. He went above and beyond. This location is in a safe but industrial, empty area in town. He knew that, and was surprised that's where we were going. When we got to the still very dark location, he told us to stay in the car, got out, and investigated to make sure it was the right location and safe for us to disembark. I was thoroughly impressed, and I appreciated his genuine concern about dropping two girls off randomly in the dark. Before we left, he told us that if the concert ended early or late, just to text him a head's up so we could coordinate. The concert ended about an hour before we thought it would, so we texted Mike to let him know. By coincidence, he had just dropped someone off not too far from where we were, so he was there in about 15 minutes so we didn't even have to wait long. Everything about our date night worked out perfectly, and I would DEFINITELY recommend them to a friend or use them again in the future! Thanks, Mike!

Flash can comes driving up right side of the road and cuts me off at Lincoln and Winona. This is…read morehow they drive? And they pick up passengers?

Excellent service!! Bus was 24 passenger with a bathroom, awesome!! Great value for service. Had…read moregreat sound system. Our driver was always on time and patient, when we ran late. Everyone had a great time to and from the wedding. Thank you, will use again!

ChiTown Party Bus did an excellent job! They were on time and cordial and the driver even brought…read moretreats for my dog who was a part of our wedding party. They went to the places we wanted to and our chauffeur was always there to help me out of the bus with my huge wedding dress. They had champagne, beer and water for us and were totally accommodating with us bringing snacks with us.

Professional, prompt, polite, all the alliterations…read more I hired Top Fleet to take my daughter (and me) to her COVID vaccination appointment. The driver was kind and kid friendly. They truly helped make something that could have been scary into a special memory. Every detail was easy. They were communicative, responsive, and clear on all aspects of the job. I will call them again and again. Thank you.

Top Fleet Limo is amazing to work with. They have the most professional drivers and are always…read moredependable. I Would never use another car service. From their SUVs to their Sprinters... cars are clean, comfortable and they have a great selection in all sizes.