We selected Cloud9 limo for a 25 person passenger bus for our wedding in September 2018…read more I actually did some extensive online research for limo/bus companies that serviced the west suburbs of Chicago and Cloud9 was one of the most attractive ones that would fit our needs due to (1) good pricing (2) great quality of the selection of transportation options (newer vehicles/buses). They are a legitimate company as some other limos do not even have a decent website or seem to have an address and what gave me comfort in selecting them is that they were always responsive/available whether it was by phone or email. Roberto was our driver and he was there on time. He texted me from his phone once he arrived at the hotel. He arrived 15 min earlier than planned which is always a great thing. He such a nice gentleman and ensured that we were all good/ready before we took off from one location to another. Overall, he was/is a great driver as we had about 20 people in the bus and it was a smooth ride. He delivered us timely and safely from all of our locations/destinations. The limo bus was very clean inside and out and the sound system was solid. Thank you so much for your services. I would 100% recommend Cloud9 and Roberto as a driver. You will be ensured safety and smooth transportation services!

Synopsis: Our terse morning driver was bleeding from the head & yelled at members or our wedding…read moreparty regarding payment. Our evening driver threatened to leave our remaining guests, wedding party, bride & groom because he did not read the schedule provided by our wedding planner & AGAIN thought he had not been paid when he had. I am giving 1 star for the clean & pretty trolley, but the humans involved made for an honestly terrible overall experience. I would NEVER recommend Cloud9 for an important event. Our major issue with Cloud9 was attempting to pay them, despite a contract & down payment from us. They make prepaying quite inconvenient, so we figured with everything else going on, no big deal we will hand them a card on the day. We tried to do this, however, they had no way to accept payment, were not able to process the apple card & therefore wanted to take pictures of our credit card & IDs (uncomfortable). They then demanded a different card, which we provided. However since we had now provided my Father in Laws card & the ID was my husbands, they had a melt down about this as well instead of calming solving it. They angrily called our wedding planner incessantly. Yelled at members of our wedding party, including the groom, during photos. After this was "resolved" & paid (keeping in mind that they are walking away with digital images of our IDs & credit cards..) this information was not communicated with our evening driver, who was AGAIN demanding payment from my Father in Law in front of a trolley full of guests. The driver even THREATENED TO LEAVE our remaining guests, wedding party, bride & groom because he thought he had not been paid when he had & he ALSO had our scheduled times wrong. My Father in Law had to pull up his account statement & show it to the driver in order for him to take us home AT THE CONTRACTED & PAID FOR TIME. Our venue closed at 12, we scheduled our additional two hour time (for MORE MONEY, a part of our signed contract from months before the wedding) from 10:15-12:15. The driver insisted that we should have been back at the hotel by 12 & again threatened to leave. All of this, coupled with an unfriendly, bleeding morning driver leads me to this review. The trolley itself was beautiful, it is a shame that it was absolutely ruined by our experience with Cloud9 employees. Do NOT entrust them with any important events. Additional: 1. Including a screenshot of the "payment options" sent to us, with no "easy and fast online pre-pay" option. The FIRST card provided was given WITH a matching ID. Your company was unable to process this apple card due to outdated & lacking payment processing options. Therefore in the scramble of our wedding day, we provided a NEW card for YOUR convenience & did not update the ID that had previously been given. 2. These raised voice conversations occurred outside of the trolley and/or when no music was playing at all. It did not "come across as yelling" it was raised voice, aggressive yelling. 3. We informed the driver of the blood on his head. He was unconcerned & did not attend to the situation. Regardless of why or how this injury occurred, I consider in unacceptable to have uncovered blood at my wedding or in any other public or professional setting. Calls were in fact placed to our coordinator & our driver DID threaten to leave. You were not there. I was.

I used Go Chicago Limo two weeks ago and this was a wonderful experience…read more Reservation and confirmation was straightforward and quick. I paid exactly what was on the quote. The car and driver were very professional, on time, and got us through the Chicago rush hour traffic to Midway airport in record time by avoiding freeways. Robert, the driver, was truly super! Would highly recommend this service

This prepaid taxi / limo service works well to their advantage but not to the user. Although it…read moregives a number to call if changes to the reservation are needed, they were totally unhelpful when I called to change my reservation due to a family emergency. The representative said that 24 hours notice is required. How does one predict an emergency 24 hours in advance! This is absurd in the electronic era. I was able to change my flight reservation in just a few minutes! I cancelled my hotel reservation in just a few minutes! THERE IS NO POINT IN MAKING A PREPAID TAXI RESERVATION!!! Made things worse for me! Lost the money I paid them and had to pay for a taxi to the airport. Took 10 seconds to find a taxi to the airport. WTF Chicago???

Looking back on our wedding one of the smartest moves we made was choosing Way To Go Limousine for…read morea party bus rental. Our post wedding transit timeline was fairly complicated, and involved several stops for pictures before heading out to shuttle guests from hotel to venue. We spoke with several other companies who either would not provide all the requirements we requested, or were quoting way above our budget. When we called Fazh he was confident he could provide all of the requirements we requested, and his quote was within our budget. Fazh was detailed and provided great follow-up throughout the process. When our wedding day came Nick our driver was courteous and respectful to all our guests, and made all the stops we outlined. Fazh was truly awesome to work with and we highly recommend using Way To Go Limousine for your next event!

Completely ghosted by this company. So disappointing. People spend months planning special events,…read moreand transportation is a huge part of making the day run smoothly. When your bus vendor simply doesn't show up or communicate, it can derail an entire event and leave everyone scrambling. I would never trust this company with an important occasion.

We used Loyalty Limo for our wedding in June 2015…read more They gave us the best pricing when we searched and communicated everything through email. The party bus was clean and on time. Party bus was fully stocked and fit us all comfortably. There was a no food rule but he allowed us to have food!

Cannot give this company enough stars! First Vince was so helpful in securing my last minute…read morereservation for my husband's surprise birthday dinner and booked us a beautiful limo! The limo was clean inside and out! Juan, our chauffeur, arrived early and was extremely courteous and fun! He accommodated all our requests and even chatted with us after He dropped us off sharing awesome stories of celebrities He has driven! Will definitely be using this company again -- great limo, great people, and a great price!

I booked Third Coast for my friends 30th birthday party this past weekend, and none of us can stop…read moretalking about what a blast it was! I didn't know it was possible to have that much fun in 3 hours. Our driver Dave was awesome, and Mark was always patient in dealing with all my questions when booking. I can't wait to find another excuse to do another trolley!

I rarely write reviews but I feel compelled to write one for Third Coast Trolley because they are…read morean ethical and customer centric business that does right by its customers. Mark was easy to work with, answered all our questions promptly, was forthright and transparent, and worked with us on pricing. When an unforeseen and uncontrollable issue came up with one of the vehicles, Mark spent hours fixing the situation and even split the difference in cost, which he didn't have to do. In the end, they may have lost some money on our reservation, but they gained a loyal customer who will use them again in the future. We strongly recommend everyone check out and support this business for all their trolley and transportation need.

My company uses Your Private Limo for all of our towncar bookings to//from the airport. I arrange…read morethe majority of travel for my company and have dealt with Your Private Limo quite a bit. They are always friendly when I call plus all employees say they are on time & courteous in service. It's super easy to book through their website or to call and book. They've let me drive to their office a couple of times to bring keys for our company apartment to handoff to people who are arriving late. I would recommend Your Private Limo to other businesses looking to setup an easy pickup/dropoff service for employees!

Booked a stretch limo for my wedding this past week. Quality of the vehicle met expectation but…read moreoutside of that aspect not worth using them for special occasions. A ride to the airport is as far as I would go with them. 1. Specifically instructed them to have the limo driver contact me upon arrival. Did not happen and ended up waiting 30 minutes and had my parents dropped off by another limo company because I couldnt find the limo driver. Response from the owner "I apologize that the chauffeur didn't contact you when initially on-site. I can assure you he had arrived on time and was on-site; a quick call to the office versus 30 minutes of finding alternative transportation would have easily confirmed the location of the chauffeur for your parents." Of course I called twice! but who the heck wants to leave messages on a machine the morning of their wedding! Plus why should I have to call? I gave specific instructions to have the limo driver contact me UPON ARRIVAL. 2. Had specific instructions to have the limo decorated during our departure from the wedding with a just married sign, rose petals, red carpet and bottle of champagne. Once again they only made it half way. Red carpet laid down and champagne but no signs or rose petals on the car as requested! 3. Saw 2 transactions on my credit card statement and am still waiting for details of what the 2 charges are for. Will update when I hear back. Overall, I wouldnt recommend yourprivatelimo to anyone. The only reason I actually gave them a chance was because Tracey (owner) stated that YPL had a reputation for a high level or service and safety and I believed her. Hopefully you wont be fooled. I suggest checking out Empire Limo they actually ended up fixing YPL's morning mistake and had a limo onsite to take my parents to the wedding!

Oh my goodness! Hands down the BEST service I have ever received. Consistent communication via text…read morefrom both the drivers and owner everyday. Every driver was polite, on time and prompt. Truly appreciated - Thank you, Thank you THANK YOU! (From Dallas Tx, we used this company for 3 days for hotel pick up and convention dropped off, 11 players and 3 coaches during a volleyball tournament, with return trips - no easy task but the service ran smoothly)

I booked easy way limo for my wedding. The owner was a pleasure to work with. The driver we had was…read morerespectful and very accommodating to my wedding party! Would definitely book again!

Professional, prompt, polite, all the alliterations…read more I hired Top Fleet to take my daughter (and me) to her COVID vaccination appointment. The driver was kind and kid friendly. They truly helped make something that could have been scary into a special memory. Every detail was easy. They were communicative, responsive, and clear on all aspects of the job. I will call them again and again. Thank you.

Top Fleet Limo is amazing to work with. They have the most professional drivers and are always…read moredependable. I Would never use another car service. From their SUVs to their Sprinters... cars are clean, comfortable and they have a great selection in all sizes.