We used Loyalty Limo for our wedding in June 2015. They gave us the best pricing when we searched and communicated everything through email. The party bus was clean and on time. Party bus was fully stocked and fit us all comfortably. There was a no food rule but he allowed us to have food! read more

Loyalty Limo - June 2015; Party Bus! - Limos Near Me - Chicago, Illinois

Cannot give this company enough stars! First Vince was so helpful in securing my last minute reservation for my husband's surprise birthday dinner and booked us a beautiful limo! The limo was clean inside and out! Juan, our chauffeur, arrived early and was extremely courteous and fun! He accommodated all our requests and even chatted with us after He dropped us off sharing awesome stories of celebrities He has driven! Will definitely be using this company again -- great limo, great people, and a great price! read more

I booked Loyalty Limo for my birthday. They had exactly the size of party bus I wanted, and their rate was very competitive. Juan, our driver, did an awesome job. Despite our level of "party" going on in the party bus, we felt safe with Juan. I thought glassware was usually included, but maybe that's just with regular-sized limos. We had such a great time that we want to do this again in a couple months. I will most certainly use Loyalty Limos for our next off-the-beaten path bar crawl, which I'll offer through my tour company Chicago Detours. Thank you Vince! read more

I found Loyalty Limo here on Yelp when I was looking for a limo for my wedding this past June, 2013. I ended up going with them based on the superior reviews, even though it was a little pricier (though not much) than some other companies with some negative reviews. That was definitely the way to go! I appreciated the ease of contact before the wedding day and that David, our driver, arrived right on time the day-of. He was extremely courteous and professional. He was well-dressed and the limo was perfectly clean and well stocked with drinks. My photographer was actually the most impressed since he sees limos constantly when working weddings. He said he's seen many that are dirty, or smell like smoke. David drove well, knew his way around downtown, and had an umbrella over me the moment it started to drizzle. Fabulous service. I will definitely call Vince next time I need to rent a limo. read more

We paid $300 in advance for a round trip. First he charges us twice making up some crap about the wrong billing address even thought the payment went through both times. Then on they day of the reservation he changed the price to $300 just one way. That was not our deal and it even says round trips on his website. Finally we asked for a refund and haven't got it so far. Don't be fooled by the 5 star reviews. If you give a bad review, he will call you and harass you to take it down. This company is disappointing and will ruin your special night leaving you scrambling to find other arrangements. In my case we were able to get a better deal with M&M limousine right away even without a reservation. M&M saved the night ! read more

We recently used loyalty limo for our wedding to drive the bridal party around the city and take pictures before dropping us off at our venue. Maybe we just had a bad employee but we would not recommend them to other people. I'll start out with the positive. The limo was on time and clean upon arrival. The two stars mostly has to do with the driver. Neither the bluetooth or pandora were working to play music when we got in. We asked repeatedly for help on how to fix this and we were either ignored or told "it works fine". After about an hour of tinkering with the bluetooth we eventually got it to work. We also needed to pick up one of our photographers along the way, and he was extremely uncooperative about it. He completely ignored us when we tried to point her out to him and get him to stop the vehicle so she could get in. We weren't looking for a chatty limo driver as we were socializing with each other but the lack of decent friendliness and professionalism was quite disappointing. One other note was we had 11 people in what was supposed to be a 14 passenger limo and were jam packed in. Just something to note if you're planning on using that vehicle. There was a backseat that 2 people have to sit in that makes it hard for them to socialize. Overall not the worst experience we've ever had but we would not use again. read more

While looking for a limo company for my man's birthday, I came across Loyalty Limo here on Yelp. Initially I found a few companies and called to check rates -- and I have to say, Vince not only was extremely helpful, patient, and courteous over the phone... but he also gave me the best rate out of all the companies I called. On the day of the limo pick-up, Vince text me to inform me who the chauffeur would be, and to give me his contact information. About 10mins before our scheduled pick-up time, our chauffeur, Mr. Dario, was in front of the house waiting patiently (in the cold, I might add) for us, to open the door and provide excellent service. I really appreciated the fact that the heat was on in the limo (I HATE the cold), we had a nice bottle of champagne waiting for us, the music was on... and also Mr. Dario had all the details of where we were headed so I didn't have to go into any details as to where we were going. At the end of the night, I simply text, Mr. Dario (who was "waiting in the wings") was there within 2 seconds of me texting him. Mr. Dario got us home safely even though it was snowing. I would highly recommend Loyalty Limo to anyone!!! Not only are the vehicles immaculate and have exceptional service from the time they pick you up until they drop you off, but their prices are the best! Thank you Vince and Mr. Dario!!! read more

We booked Loyalty Limo for our May 10 wedding in Evanston and we had a great day with them. We wanted to make sure to use a local business, rather than some national company or fleet service, and the owner Vince was very helpful via email prior to booking. He even met us on a nasty Sunday morning in January so we could see the stretch Navigator before booking. The limo arrived well in advance of the scheduled time on the day of the wedding, well-stocked with our requested beer list (which comes at no extra cost!). We had a mix of craft beer, cheapo beer, champagne, hard cider and soft drinks and they had no problem stocking up for us. The limo was comfy for our 12-person wedding party and the driver was helpful and courteous. Loyalty Limo's prices are much better than most of the other limo services we looked at, with the added benefit of hands-on service from a local small-business owner. They did a great job all around. read more

Best service at a reasonable price! I used them for my boyfriends birthday and we could not be any happier! I had heard about Loyalty Limo from a friend that had used them for a bachelor party. He had nothing but good things to say about them so I gave it a try. Have you ever been in that situation that you order a limo and you never hear from the company and when the time approaches for the Limo to come your heart is pounding and you are anxiously waiting and praying that the limo actually comes? Well that is NOT the case with this company! They verified the address and time of pick up a couple of days ahead of time and made sure I had a contact number so if anything happened I could let them know. They made our night amazing and stress free! When the Limo dropped us off at a Lounge in downtown we had asked to be picked up again at 2:30 am. Well one our friends had a little too much to drink and I called the driver and asked if he could pick us up at 2:00 am instead so that we could get our friend back home. The driver was so nice about it and he asked if I wanted him to come back right then and there. YOU WILL NOT REGRET IT IF YOU GO WITH THESE GUYS! I am not the type of person to write a review unless something absolutely blows my mind or I am completely dissatisfied with. This company blew my mind with such AMAZING customer service! read more

Vince was great at arranging last minute reservations and getting us a great driver (David). My birthday was amazing and it had a lot to do with the service I got from this company. I will definitely look forward to conducting business with them in the near future. Thanks a lot! read more

My partner and I were hesitant about the need to rent a limousine on our wedding day, but I was referred to Loyalty Limo by a friend and decided to give them a call. I spoke to a guy named Vince, who was extremely professional and friendly. He walked me through the various package and pricing options and discussed the benefits and convenience of their service on an otherwise hectic wedding day. I was quickly convinced and all the more surprised by the affordability of Loyalty Limo. I booked the reservation that same day. Vince even called several times before our wedding day, just to confirm the date and times. He was really helpful throughout the entire process. On the day of our wedding, the driver David was waiting outside immediately after the ceremony and drove us to the reception. The package we booked even included complimentary champagne and beer so we were able to start our celebration early! David was very professional and accommodating. On the way to the reception our photographer got lost, so David was kind enough to take some photographs for us! I was thoroughly impressed by the quality of their service. On such a special occasion, Loyalty Limo made our wedding day all the more memorable and fantastic. We were so pleased that we even booked an SUV with them to drive us to the airport for our honeymoon the next day. I would highly recommend Loyalty Limo for any occasion! Thanks Vince and David! read more

Amazing service!!! I had the pleasure of using loyalty limo's service on a few different occasions and I will definitely be using them in the future as well! Their service is incredible! I have used their navigator and Tahoe limos and they have been exceptionally clean with refreshments available. All of this for an incredible price that I couldn't get from any other service. Another important note is that they're incredibly trusted. Hired them for a grade school dance for 20 teenagers and they were all taken care of all throughout the night and returned home safely. Thank you so much loyalty limo! read more

I contacted Loyalty Limo in a last min attempt to book a limo for my birthday party. Even though I was on such short notice (less than 24 hours) Vince was more than accommodating! We were upgraded to a 16 passenger since a 10 passenger was not available and he gave us a great deal. Our driver David (super cute guy btw) was right on time and was there any time I needed the limo pulled up. Also the limo was equipped with beer and refreshments which helped keep the party going ;) Thank you!!! read more

Vince Casos is THE MAN when it comes to wedding transportation. He instantly answered questions, showed up on time, drove everywhere we needed to go effortlessly, and helped this bride -who was in a lot of tulle - in and out of the limo at every stop. His special touches - drinks in the limo, and flowers on the car - made our day all the more special. Highly, highly recommended. read more

My girlfriend used Loyalty Limo's services last weekend for her wedding rehersal, after party and the actual wedding. The whole wedding party agreed it was the best limo service we had ever had. Our driver David was always on time, on point and extremely accomodating and helpful. The limo was stocked full of beverages, it was clean and we really enjoyed our time. We all will use Loyalty Limo's services in the future. Worth every penny. I will recommend them in the future to anyone who needs a limo service. read more

Edit* We believe this was a one off situation. We are amending the star rating based on their heartfelt apology and prompt refund. Don't do it. Run, run fast from this place. If it were possible to give this place zero stars we would. We paid upfront for round trip service to our WEDDING and they didn't show, not once but TWICE. After apologizing for running late, they told us in fact the problem was that the limo wouldn't start and they had to cancel...45 minutes after our pick up time. The entire bridal party of 12 had to hop taxis to the reception and were late to our scheduled photo session. They sent an apology text and explained that they would not only refund us in full but send a pick up limo free of charge. Well that didn't happen either! We had a grand exit planned and had to wait in the lobby for another 45 minutes before giving up and taking yet another taxi in full wedding attire. To top it off they haven't even refunded us. Don't book these people. Don't ruin your night too. read more

Vincent really came through for me the night of my birthday. I was driving home from my friends house and said I want a limo tonight for my bday. Vincent made that happen! That 18 passenger Navigator Limo was the business...my family and I had a ball. Our driver was the koolest as well. I will recommend Loyalty Limo to everyone!!!!!! read more

Loyalty Limo - Birthday Best - Limos Near Me - Chicago, Illinois

I needed a limo for a bachelorette party and was torn between Loyalty and another company. It was Vince's prompt response, professionalism, and flexibility that won me over. I was given an outstanding price on a beautiful, fully-loaded Lincoln Navigator. Vince took the extra time to calculate the deposit so we were left with an even balance for the night of our event...it was so much easier to collect the cash this way! It's all in the details, and Loyalty Limo doesn't skimp. We originally planned three stops on our way home, but at the last minute decided to cancel one of the drop-off locations. I reached out to Vince and he happily agreed to use the extra time to take us on a moonlit cruise through the city before heading home. We drove by Navy Pier, Soldier Field, Millennium Park, Buckingham Fountain...it was incredible. The day before the event I received an secondary email confirmation with all the details and a friendly confirmation phone call the day of. It was so nice to know I didn't need to worry about following up with these guys...one less thing for me to worry about! Our driver, David, showed up right on time....looking absolutely gorgeous, much to the delight of our post-party bachelorette crew! ;) He was so nice, offered to take a picture of us in front of the limo, and really knew his way around the city. It's construction season and Jazz Fest weekend, but he expertly navigated the streets so we could enjoy the beauty of the city on our way out. I am so glad I decided to go with Loyalty. They've made a loyal customer out of me and ten other Chicago-loving women! Absolutely the best limousine experience in Chicago. read more

We used their transportation services for our December 2015 wedding. I would recommend this vendor! They were professional, friendly, and very responsive to last minute changes. My husband and I are happy with our choice for wedding transportation which we received at a good price.Vince Casas and his company can help make your wedding day very successful. read more

I also decided to use loyalty limo for my wedding day. everything went very smoothly. the administration of this company is responsive and proactive. I will be using them again when I need a limo in the future. yelp has helped me find another quality chicago company again thank you! read more

Vince at Loyalty Limo provided a 38 passenger bus to carry our guests from the Days Inn - Chicago to our wedding venue, Goose Island - Clybourn. I received confirmation texts and calls just before the pickup and the bus was perfectly on time. Our guests enjoyed the special treatment and the convenience of not driving or finding individual taxis in the city. The service was great and the cost appropriate. read more

Loyalty Limo - Limos Near Me - Chicago, Illinois

I recently used Loyalty Limo for my wedding on Oct 12. After calling around a couple places, I decided that Loyalty had the best package, and Vince was the most responsive. He put me at ease that things would go the way I wanted. Day of the wedding, I received an email first thing in the morning to confirm when and where the limo would make the first stop to pick up my bride to be. Limo was on time and clean. After the service we wanted to drive around a little and take some pictures. Our driver was very friendly, and even had a few suggestions of his own. He dropped us off at Wrigley Field and knew he couldn't park there, so he gave me his cell number and drove around the corner to park. When we were ready, I gave him a call and he was back right away to pick us up for the next stop. Second stop we ran into some problems because it started to rain. So we decided we wanted to drop our photographers off at our hotel, and since we still had some time left, I asked if we could just cruise down Lake Shore for a while. No problem. Inside the limo was clean, well stocked with clean glasswear, alcoholic and non-alcoholic beverages. Our driver was friendly, professional and helpful. If I'm in need of a limo again, Loyalty will be my first call. read more

I would highly recommend Loyalty Limo! We used Loyalty Limo for a recent trip to Chicago for transportation to the McCormick Place convention center and back to our hotel on the Mag Mile, for 3 days in a row. Vince & Juan were our drivers and they were fantastic. They were prompt with their arrival and patient while waiting for our group to finish up each day, and even had to wait over an hour for our group from the projected pickup time one day. The limo bus was clean and perfect and we would absolutely hire them again if our group returns to Chicago. Thank you for your wonderful service!! read more

We used Loyalty Limo for our wedding to transport my bridal party between picture locations and eventually to our wedding venue. They were so easy to work with! Our limo driver was on time, greeted us with a smile and somehow maneuvered the limo in tight parking areas in Chicago so that we would have as little walking as possible (very appreciated in a huge wedding dress and heels!). I waited until the last minute to look for a limo company and was thrilled to find one that was not only affordable compared to other companies in Chicago, but also had excellent service. I would highly recommend Loyalty Limo to anyone looking for limousine service for any occasion! read more

Great limo service! Your limo driver was absoutley outstanding; he made our night more special than you could imagine. We are so thankful to him and your limo company. You provided us with a wonderful rate as well as wonderful service and I thank you all for this. read more

I found these guys on craigslist when I was looking for a limo for my best friends bachelorette party and checked out these reviews but still had no high expectations because I am from Cali and well lets face it everything in Cali is better!! But was I blown away! I even had to suggest they open a business in Cali! We were a group of 12 woman, had planned only 3 stops within the 4 hours but turned into 8 stops for 5 hours because we decided to make some last minute changes and our driver was so accommodating to everything! We went from schaumburg to downtown and back and such a clean wonderful ride filled with so much drinks we didnt need to drink at the club! can you say pregame galore?! Oh and My girlfriend also decided to change her limo service for her wedding last minute to Loyalty Limo and we're about to have another awesome time this weekend! Cant wait! read more

I recently coordinated a work event using Loyalty Limo. The group consisted of 30 people so it was not an easy tasks, but Loyalty Limo was able to more than accommodate! All was easy, from the booking to the day after the event. The bus was clean, spacious, and and whole lot of fun. The driver was amazing and had the music consisting playing while we were riding around the city. Everyone had an amazing time and its a night that I will always remember! The owner even called the next day to make sure all went well! Its great to know that Loyalty Limo does have the customer's experience as their priority. I would fully recommend Loyalty Limo to anyone that is looking for an amazing time and for a great price! read more

I recently used Loyalty Limo for my wedding. The service was excellent. The planning process was easy and professional and on the day of the wedding the driver was on time and accommodating. He worked really well with my photographer who was coordinating our photo locations. The limo was in perfect condition and I cannot think of a single complaint. read more

From the start, Vince was very nice and willing to answer all of our questions. My parents were a bit concerned about their terms of service and Vince was willing to work with them on that and provide them the reassurance they needed that everything would run smoothly on our wedding day. Our driver Juan arrived early, was very nice and helpful, and got us to all of our destinations on time and safely. I can't thank them enough for everything they did to help our day run smoothly. read more

I have been using Loyalty Limo for a few years now to transport my teen oncology support group to and from our bimonthly outings. All the drivers have been wonderful, the limos and party busses are really nice, fancy and clean, the price is reasonable and they have always been available when I need them. We had an outing to Six Flags arranged for months, the day of it was cold and pouring. I needed to switch venues for the outing and they made a few calls and accommodated the last minute change. I will continue to use this great company. read more

I call these guys up for a reservation and no one has the professional etiquette for responding properly. When I ask the person to speak with the manager or his supervisor....he says they don't have anyone like that and puts me on hold. If this is the kind of service they provide just communicating over the phone then I wonder what their actual limo service is like. I was really looking forward to using this service as it came recommended by friends. But this place gets a sure "Eek! Methinks not." from me. read more

DO NOT BOOK WITH THIS COMPANY! I booked a 29 person party bus in April for June 10th to take my entire family to a wedding an hour away. After I paid the deposit it was nearly impossible to get a response back from Vince. I had to change the schedule a couple of times and it was like pulling teeth to get him to confirm it. So a week leading up to the date he told me they do not take cash anymore (unlike what their service agreement states) and that I had to pay by card. I told him that is not what the agreement says and that I didn't have $1,250 in my account for that transaction. He agreed that I could pay in cash the day of...then I receive a phone call from my bank stating that loyalty limo tried to run my debit card!! I was very upset but just overlooked it because I had 19 other people taking the bus with me and we were all excited. Fast forward to the day of the wedding. We have family ages 14-70 waiting for this bus (one of whom has to use a wheelchair so I made sure the bus would accommodate that)...1:30 comes around and this filthy outdated bus shows up and we see the driver get out and check the engine. We had to go outside to talk to him and he claims that the A.C. went out and that the engine was overheating on his way there. I told him to call Vince immediately because we needed to go...he then says "I don't know any Vince" loyalty limo hired another company to come pick us up and take us because they were overbooked! I then tried calling Vince numerous times with no response...my husband ended up texting him and the coward answered that and said he would issue a full refund. Uh duh Vince!!!! The owner of the bus that showed up to take us also could not get ahold of loyalty to see what they wanted them to do to accommodate us. I still have not been able to get ahold of loyalty limo on the phone or through text and the payment I made has still not been refunded. We had to all pile into cars and drive to the wedding ourselves which made us all miss my cousins ceremony...something none of us will ever be able to see again...and Vince just takes no responsibility for that at all. PLEASE DO NOT BOOK WITH THEM. I know they received some good reviews but this company does not care about their customers or make it easy for them at all. read more

My friend chose Loyalty Limo for her sister's bachelorette party and it was FANTASTIC! Vince was our driver and he could not have been nicer or more accommodating. He really did everything to make the night special. The car was stocked with booze, water, and glasses for champagne (which was on ice!). There was an adapter for our Iphone so that we could listen to whatever we wanted throughout the ride. Loyalty Limo really put the finishing touches on our night. I would HIGHLY recommend them to anyone looking for a limo service in the city. read more

I used Loyalty Limo for my wedding two weeks ago and they were amazing! The limo was really nice and clean, they had drinks ready for us to enjoy, and the chauffeur was very professional. He got us to all our photo destinations without any problems and it was completely stress-free. The service was amazing. Vince was awesome and super helpful when I called to book. He was very accommodating and made me feel really comfortable booking with them. I booked the 16 passenger Lincoln Navigator SUV limo and I loved it! If I ever need another limo, I will definitely be calling them again. I've already recommended them to my friends getting married this year :) read more

I used Loyalty Limo for a 40th birthday party, from start to finish the company was very professional and accommodating. The driver was on time and took us wherever we wanted to go. Also, the limo bus had a great sound system! The only issue was that I reserved the 18 passenger limo bus and it was pretty small for 15 people, I would definitely go bigger next time. read more

We had a great experience renting the 18 passenger party bus for a bachelorette party in May 2016. Working with Vince to set things up, we emailed back and forth a bunch of times, and he was always super helpful & professional, and was great about getting back to me right away. Our driver Juan was super chill - right on time for the initial pickup, ready to go outside each stop within 5 minutes of me texting him, and cool with us figuring out our the next stop on the fly. Never had a problem getting in contact with anyone, and didn't run into any extra/hidden fees. read more

We had a great time! We rented the 15 passenger party bus for my husband's birthday, which came decked out with glassware, ice, waters, lights, and a great bluetooth sound system. Our driver Juan was amazing - going with the flow as we changed our itinerary and thought of new places to stop along the way. He was prompt when we were ready to move on to the next location, and was very easy to get a hold of before, during, and after our trip. Oh - and Vince was great on the phone answering the (many) questions I had and helping me book the trip! read more

Contacted Vince to book my brothers bachlor party and he helped us get everything organized around our proposed schedule over 2 days. Both Vince and Dave were excellent drivers. They were always on-time and very curtious... I would definately recommed Loyalty Limo for all luxury transportation needs. Thanks Vince & Dave. read more

I HAD to sign up for Yelp just to say how FANTASTIC my wedding day turned out to be- all thanks to Loyalty Limo! Its definietely a limo service that stands out! From the start, Vince verified and secured my exact wedding date, and helped me pick out the best vehicle for my larger wedding party of 15! Confirmation days before the wedding definitely eased my mind, but all of this was topped by their service on the actual wedding day! Our driver was on time (most important) and both courteous and friendly from the very beginning! As we made all of our stops-picking up my wedding party, the ceremony, and the reception- it was a smooth and stress-free ride all day! The fun tunes & refreshing drinks along the way were another plus! I'm definitely making this the company I go to for any of my driving needs! You have GOT try them at least once- you'll end up doing the same! read more

WOW these guys were amazing, set up a concert trip fro my wife and friends. the Limo was perfect clean and on time both ways, my wife could not stop talking about how nice everything was, Thank you so much for making the evening really special read more