This was my first time utilizing Echo's service. The previous reviews did not disappoint…read more The service was excellent. The driver was early, friendly, and there was plenty of room for our luggage. I would certainly recommend them for anyone that needs an airport transfer, or any service.

Great service and on time; our original flight to ORD was cancelled and rescheduled for 1 day…read morelater. One text to Echo and we were re-booked. Vehicle was clean and newer, Omar our driver was very professional

Clean vehicle , excellent communications, arrived on time. Fair pricing courteous serviceread more

Good communication. On time, speedy delivery and nice vehicles and best price from all bids.read more

What can you say about perfection besides the fact that it's perfect. Black Car Services…read moreexemplifies this perfection in everything they do. I have utilized the service of Black Car Services four times and each time has been perfect execution from the time I made the appointment to the time our car picked us up and took us to, and from our destination. This is a company that exudes, professionalism, precision, a courteous attitude, and overall appreciation for their customers. I see nothing but prosperity down the line for this company and the owners and drivers. Don't make a mistake and not contact them for services. You will be disappointed if you don't.

I highly recommend Black Car Services Chicago! I spoke with Nomin for my reservations and he very…read morekind and professional and knowing that I was traveling in town and concerned about chaos and safety after a concert for myself and my girls, he coordinated our transfers (from the airport and for the concert) to be with the same driver. His reassurances and professionalism showed he cared for his clients and will go the extra mile to ensure they feel safe and comfortable. Our driver was Usman and he as truly kind and the communication was great for pickup logistics. We will definitely be using them again on our future trips to Chicago.

We recently used 312 Limo for our wedding day, and they were absolutely amazing! Our driver, Peter,…read morewas so friendly, professional, and accommodating throughout the entire day. He was right on time, an excellent driver, and made sure everything went smoothly for us. The bus was extremely clean, comfortable, and everything worked perfectly. Peter even provided cups for us, which was such a thoughtful extra touch and very much appreciated! We had such a great experience with 312 Limo and would 100% recommend their service to anyone looking for reliable, professional, and friendly transportation. Thank you, Peter and Dan, for helping make our wedding day even more special!

The 312 Limo was an absolute pleasure to work with while arranging transportation for my wedding…read more Dan was extremely responsive and helpful while helping me navigate our tight itinerary. The pricing was fair, and the customer service really differentiated 312 Limo from its competitors. Highly recommend for anyone arranging a large event and looking for great customer service.

Very reliable, great pricing and always on time!! Highly…read morerecommended We used Tomek couple times already and always was very satisfied with the service

We hired this company for a ride to and from a concert. The driver was professional, punctual and…read moreprovided great service, overall. Limo was clean, stacked with water, soda and beer. Highly recommending!

Mike and the team were incredible to work with! They went above and beyond to make sure the day…read morewent according to plan, strongly recommend them for your transportation needs!

A friend and I recently rented the Blue Trolley Party Bus from Limotainment, and unfortunately, my…read moreexperience fell far short of expectations. While my group and I made the best of the situation and enjoyed ourselves simply because we were together, the condition of the trolley and the service provided were incredibly disappointing. First, the photos and descriptions on the website are very misleading. The trolley looks modern, clean, and well-equipped in the images, but in reality, it appears to have had little to no upkeep. The bar areas were dirty, there was no ice as promised, the TVs didn't work, and there was no light show. The heat and defrost didn't function, which made for a very uncomfortable ride on a cold night. Additionally, the blinking lights throughout the trolley suggested an electrical issue, which was not only annoying but also concerning. On top of that, the driver was rude and unprofessional, further souring the experience. While the company did issue a $200 refund, it was nowhere near adequate for the significant shortcomings of the service, especially considering we paid $930 for three hours. I suspect the overwhelmingly positive reviews for this company are not entirely genuine, as my experience does not align with the five-star reputation presented online. I hope this review serves as an honest account to help others make an informed decision. While I appreciate the partial refund and the memories my group and I made in spite of the circumstances, I would not rent from this company again. If Limotainment wants to maintain their reputation, they need to improve the upkeep of their vehicles, ensure amenities match the advertised descriptions, and prioritize customer service. Attached are two photos of how the trolley looked when the lights were off, and then when they popped on all by themselves. You'll notice the old fashioned, kitchen-like fixture in the ceiling. Nothing like the laser light show in the photos that's on the website. I wish I had taken photos of the empty dirty bar areas, with no ice that was also supposed to be provided.

Good customer service ,clean cars, very professional driver , recommended to anyone specially when…read morethey weeding or prom

From the initial contact through the entire trip, Heidi (owner) and her team were great. I had to…read morearrange car service for my elderly parents from a downtown hotel to O'hare including their 6+ pieces of luggage. Heidi was extremely responsive and even called the hotel to ensure a porter was also available to help with their luggage (hotel doesn't allow chauffeurs to retrieve luggage). She and the driver texted me along the entire process from almost arrival, arrival, luggage loading/departure, and eventual drop-off at O'hare at the wheelchair area. In addition, they helped my father who has very limited mobility into and out of the SUV (required for all the luggage and walker). I would definitely recommend them again!

Great service. Really good communication, clean and comfortable car. I especially enjoyed the…read moredriver I had on both my rides (from and to the airport). His name was Sammy and he was super friendly and a great driver. Highly recommend!

Excellent service that goes above and beyond, and fares that are very competitive! I have used…read moreUmar Limo multiple times now with the same driver (Sami) each time. Outstanding communication and customer service ahead of time; polite and professional driver who arrives early, with a clean luxury SUV. But it's really all the 'little' extras that sets them apart. This SUV had TV screens on the headrests and a FireStick that was great for keeping our 2 toddlers entertained! There were also numerous phone charger cords available, as well as mints, gum, and bottled water. On a more recent work trip I gave the wrong airport terminal for drop-off (having assumed my international flight was leaving from the international terminal). It was the driver who helped me realize my mistake, after my luggage had already been unloaded mind you, and insisted on loading everything back up to take me to the correct terminal. This saved me a nightmare of dealing with the tram with all my checked luggage.