Yesenia was the BEST travel agent. She was so patient and helped us through our entire booking. We…read morestayed at Dreams Sands Cancun (which she recommended) and it was absolutely beautiful. It was our first time at Cancun and it will definitely be memorable. Thank you, Yessenia! We will be recommending you and definitely booking again. BEST AGENCY!

Agencia De Viajes Mexico son lo maximo. Betty y Marlin a zero costo, nos ayudo planear un viaje…read moreinolvidable. Empesando con las fechas, los buelos, el hotel y recomendaciones para maximizar nuestra experiencia en Barcelona. No importa a que parte del mundo gustes hir, ellos son los expertos para crear una experiencia magica. Si tu estas planeando un viaje contactenlos hoy!

I recommend Natalie wholeheartedly, with no reservation. Both my hubby and I were too busy to…read more'study' what we were supposed to know before the first Disney trip. Once we started reading, we knew it could take forever to check all the necessary details when we only had about a month until the trip and we had to arrange everything ASAP. So I searched yelp in desperation. When it comes to organizational skills and attention to detail, I used to think that it would be nearly impossible for anyone to surprise me - until I met Natalie. She is absolutely AMAZING. Through the end of our trip, she provided the most detailed and updated information in such an organized manner at the right timing. And she was available before and during our trip; She responded to all our inquiries in a few hours, mostly within an hour. I remember asking her if she'd ever rest! We had a wonderful time in March right before the closure. Her created schedule could not have been better - She took into consideration various factors, such as my child's age and interests, our preference for different parts of Disney, length of trip, etc. We can't think of any other agent for our future trips because we know that she will provide her expertise in the most thorough, up-to-date, accurate, organized, and actually useful way for our needs. We just contacted her today to plan another trip, to have a safe family vacation. She is a true professional who loves what she does. That's what sets her apart from the rest. ps) She said that she established a travel agency: *SPARK OF MAGIC TRAVEL* ps2) She gets a commission from the vendors, so there is no service fee! The invoice for the Disney trip was the same as the rate we got from Disney or other travel sites. We felt like we paid the same rate for more tips and benefits! (reminding me of this horrible travel agent in NY that I initially contacted first who charged me $$ for checking a hotel room availability.)

Natalie does more than just Disney. I've never been to Disney, but she's booked pretty much every…read morehotel I've staid in for the past couple of years. It doesn't cost anything extra to use her services, and it takes all the stress out of planning things. You just show up, check in, and get on with your vacation. For an introvert who doesn't like to talk on the phone, this service is invaluable. Having someone to do the talking for you just makes vacation that much better! It's one less thing you have to worry about while out on the road. From the simple to the all inclusive luxury vacation, Natalie will take care of it all. She's got all of my vacation business from here on out!

Renee is such a delight to work with! From the very start, she was friendly, helpful, and took…read moreinitiative to create unique and wonderful experiences for my clients traveling in Puglia and the Amalfi Coast. She has so many amazing connections and partners throughout Italy and has the best ideas for ways to make memories. She is professional, responsive, and detail oriented. I'm already working with her on another few trips and she will be my go-to for all things Italy. Highly recommend utilizing Discover Italia for any of your trips to Italy.

If we could give more stars, we would. Renee was the ultimate professional and friendly face as we…read moreplanned our first Italy vacation. She adapted seamlessly to our needs and was always in contact by email and/or available (if needed) by Zoom. She tailored the vacation to our likes and planned them perfectly. The 5 private tours we took were incredibly "personal" to us, from the awesome private drivers to private tour guides. We were treated as celebrities and we could not have asked for a better experience. Discover Italia is worth every penny you invest to allow you to experience Italy as you should.

I can't thank them enough for our amazing honeymoon. It was above and beyond anything we could have…read moredreamed. It was the perfect honeymoon. They were so patient while we made up our minds to travel and made everything so easy, offering a lot of recommendations and staying within our budget. Geri Costello was a dream travel agent. Excellence riviera cancun was a dream resort, and the honeymoon suites at the excellence club were insane! We can't wait to book another vacation next year with Janus travel. The getting to/from the airport and excursions with lomas travel was a breeze and affordable. We had no issues with the timeshare stands in the airport. Leaving can in was a bit of a mess to check in, it took about 45 min to just get checked in to give them baggage, but that wasn't an issue as we got to the airport 3 hours before we flew home. We got a free honeymoon package that we booked and showed them our marriage certificate to use. You can view the types of options on the excellence website. The resort- it's like something you see in movies. We had a private concierge for the excellence club guests, and a pool and bar area exclusively to that part of the resort. Our room was fantastic, we loved it. We arrived to fresh flowers, champagne, fresh fruit, and towel swans with rose petals on the bed. The room was huge, all the amenities (bar, TV, shower, sitting area, hammock, our door tub, and outdoor bed ) were all exactly as described. We walked onto the patio and there was a two person tub on one side (the jets didn't work, but that's ok) a bed in the shade on the other side and a hammock directly in front. There was a bed in partial shade in from of that, and fresh towels set on it every morning for swimming. The pool was 4 feet from the outdoor bed, so we could lay out and then jump in. The pools closed at 8 which was odd, but it didn't bother us too much. The room was cleaned twice a day, and we had people come to give us fruit, refill the mini bar, and put petit fours in our room every day. Our bed and shower were so comfortable, the only weird thing was a not very private toilet, it just had a glass frosted door, and you could hear everything from there, haha. We could eat breakfast as early as 7am at the private concierge if we had to leave early for an excursion at 7:45 and didn't have time to go to the breakfast buffet. The concierge would also take our large peso bills and exchange them for smaller for us. The restaurants and bars were great, and we had no trouble getting drinks by the pool. The drinks were delicious, and so was the food. The weather was perfect every single day, cooler in the morning, very hot in the afternoon (so we'd swim and tan) and cooler but breezy and wonderful by 6-7 at night. The beach had some seaweed but they cleaned it up every day and honestly didn't bother us in the ocean. (Which is typical for that part of Mexico and Geri let us know about in advance). They had fun activities and shows every night, and we loved the Mayan show and the Mexican fiesta night. On our last night we went to an all white themed dinner buffet on the beach lit up by lanterns and with live music. We upgraded our honeymoon dinner on the beach from the honeymoon package for $200 for a private dinner on the pier, and the pier right next to it had a harp player on it throughout our private fancy dinner. The champagne and wine was plentiful and the service was amazing. He even took some pictures of us on the pier which was so nice. We used our honeymoon hydrotherapy and foot massage spa treatment and upgraded to add a 25 min couples back massage. It was so relaxing and the spa beautiful. The service everywhere on the resort was incredible. We took excursions with lomas travel (recommended by Geri) to akumal to swim/snorkel with sea turtles and see an a over ground/open cenote, a trip sailing on a catamaran to isla mujeres and snorkel at the underwater museum of art, and a trip to chichen itza and an ecopark with a cenote and lunch included. 3 trips in 7 days was plenty. We explored playa del Carmen on our own one afternoon. I always felt safe, the only annoyance was the vendors who could be a bit pushy and follow you around the store- but My husband was good at bartering and deflecting them. It was amazing and perfect. We will use them again. Top notch work Janus travel!

I have been using Janus travel since my honeymoon in 1997 and 33 trips later we still count on…read moreJanus travels for the best vacations. People ask, isn't easier to just to use a computer? No, mark Janus will always find the best price and best places. No one else will give you such service. If there is a problem, mark is right there with you to resolve it with you. It's that professional touch. If I can give him 10 stars, I would! Highly recommend them.

Assalamoalikum! Last year my family and I went for Hajj, and I can't even tell you how amazing it…read morewas when I first in my life saw Kaaba in front of my eyes. The moment I watched it, I started crying and it was a fabulous moment for me and a life turning one. People come here for every part of the world and it was fabulous to watch British, Americans, Chinese, Australians, Turkish, Indians, Germans, Arabs and others performing Hajj with me and with others. I think this is the only place where all people from different territories merge, because there's no other land where I have seen such a big ratio of population. Anyways! It was the arrival at the Jeddah Airport and my family and I were too new in Saudi Arabia as we had never been to that place and it was our first experience and we were really excited and dying to be near Kaaba. Although our travel agency from United States of Mr. Zamir was our first experience as well, and while applying we didn't go for verifications and all, we just sent them the inquiry as we were really short of time, but they did a good job to enrolled us in 2013's Hajj. They also gave us Hajj tips and guideness on how to perform Hajj, but still we had some doubts about how we gonna survive those 30-40 days in Mecca, Medina because we didn't know anything about this place, but the assistance we had from Mr. Zamir's staff was really co-operative one and they supported us very well and gave good directions from arrival to departure. After arrival at Jeddah, we travelled by a huge bus with lots of passengers along with and travelled with them straight to Makkah, and the transportation was good as well. Although we were very drowsy, but excited as well. After some hours we reached Makkah and went to our hotel near Makkah and it was like a good one as well, so we all were really happy that we have got a good accommodation here. After performing Hajj, we felt very relieved and blessed that among those people in this world, Allah has blessed us to perform Hajj and invited here near his home. Seriously, I can't even tell how amazing and how fabulous moment it was when I saw Kaaba in front of my eyes, similarly the Roza-E-Mubarak of Hazrat Muhammad (S.A.W.W) oh my gosh it was really a fabulous moment as well. We prayed a lot and recited Quran and offered Salat of time as well. Alhamdulillah! All the arrangement were really good. Fabulous trip we had with them, but still some places you need to give more effort is the language issues, because some staff members had some issues of understanding English, so you need to work on this particular area. The rest of the things were absolutely good and nice. Thanks very much and Allah Bless you and you'll keep doing this great work, and soon Inshallah we'll perform more Hajj tours soon. Looking forward to see more good services from you. Thanks. Allah Hafiz.

I was referred to Chicago Hajj and Umrah group by my uncle who used their services several times…read morebefore. Mr.Navaid Ahmed helped my family find the best prices for the airline tickets and also made planning the whole trip very easy and stress free! He gave us a very affordable package as well. We stayed at Pullman ZamZam hotel in Medinah which was a great hotel. They provided shuttle services to the women for daily prayers as the gate for the women was a little far. In addition, their agents in Saudi took us to several historical places that were included in the package. We stayed at hotel Marwa Rotana in Mekkah which was another exceptional hotel! The whole trip was just well organized! I would highly recommend this group to everyone!

I can't say enough about working with Srdjan in planning our first trip to Europe. I knew nothing…read moreabout which airlines to use/avoid and needed help. I gave Srdjan my itinerary for the trip and he worked his magic. We ended up with a great price and even a nonstop flight out there. He was easy to work with and super quick in putting it together for us. He came highly recommended to me & I would definitely recommend him to others!! Thank you!! Kathy

Meg is fantastic! She answers endless questions efficiently and courteously. She responds…read moreimmediately and always offers great suggestions.

BEWARE!!!!!!!!!!! If I could pick zero stars I would. Someone at work referred them and I…read morethought why not let someone else do the leg work on my trip while I sit back and not stress over it....it turned out to be quite the opposite! This agency is incompetent to say the least! I could have done better if I had booked it myself and had way less stress!! They do not return calls or emails. They changed my original agent to another because the first was "too busy" to reply. This is a $10k trip with a 2 bedroom suite on a cruise and they couldn't be bothered to follow up or give me reminders of upcoming payment dates. Instead they called me the day before the balance was due and said we need it now. I had to email several times to get airfare booked as prices were just going higher and higher, that took a month for them to book! Finally after being fed up, I got thru to them this morning and asked them to release my reservations so I could make changes it to it myself as it would be faster. My dog sitter fell thru so I needed to change the flight day out to LA, it cost me $200 with the airlines to do so because they did not release my reservations. They told me thats not their problem it's an airline rule. I am still currently working with the cruise line to take them off my reservations as well. I had to hang up the phone as Mike was literally yelling at me into the phone. I could go on and on with the horrible details but bottom line....they are rude, incompetent, ignorant to their clients needs and basically think they are doing you a favor by taking on your travel needs. Please do not use this agency!

John is amazing and the real deal. He has gotten both my passport done, and my daughters extremely…read morequickly. Both less than two weeks.... Even in the middle of the pandemic for mine and with an issue on my daughters. When I was trying to get my passport renewed, it was the middle of the pandemic, and John gave me advice to wait, hoping that they would real open expedites in the later part of the summer and then I could get it in a short period of time versus the 4-6 month period that was being cited at that time. John is extremely lovely to work with, reasonably priced, and make some thing that's normally a huge headache extremely easy to do. He's worth every penny. I recommend them to every single person that I know, and we're not hesitate to use him again.

I received my passport within a week of applying through this service. John is a true professional…read more Would highly recommend to anyone who needs a passport!