Our car randomly didn't accelerate after waiting at a red light, then finally went. When we got…read morehome to our destination, we turned the car off and tried to start it again, but it wouldn't start. Dash lights flickered, air came on, and electrical worked in the car, but engine would not start. I suspected the alternator or starter since it appeared the battery was working. Long story short we got our car towed and taken to Massey Brother's. They took it in on a Thursday at noon and it was ready the next day. They were quick and honest with our repairs. I'd totally recommend this business. Thanks again!

I've trusted my Jeeps with Massey since I moved to NC in 2013. They know what they're doing and…read morehave never hesitated to explain everything in full detail. I always, always get a call about price before they start repairs. And the turnaround is crazy fast. My Jeep is 10 years old so I told them to just give it the once over along with it's yearly inspection. I knew I needed new brakes, was having issues with a tire sensor and the actuator door on my ac/heat was going. It also failed inspection due to bad tires. They got all of the work done in 24 hours. I just always feel safer on the road after seeing them. They're just good people.

Very competitive pricing and very knowledgeable team. These are career mechanics dedicated to…read moreexcellent work.

Our truck was making a strange sound. This was our first time here. Carl was our tech and he was…read morevery knowledgeable and professional.

Great and quick service. Addressed all issues I had and didn't try and sell me on things I didn't…read moreneed.

I am very disappointed with my experience at Carmedix. This was my first visit, and it did not go…read morewell. In the morning, an employee told me the repair for my car would cost about $1,060. However, when I returned in the evening to move forward with the repair, I was suddenly quoted $1,800 for the same work. Before coming to Carmedix, I had already received a quote from another shop for about $1,500, and that quote included rear brake drums, brake hardware, brake shoes, front brake pads, rotors, and axle work. Carmedix wanted $1,800 for only the front brake pads, front rotors, and CV axle replacement, without the additional rear brake work. The inconsistent pricing and lack of transparency were very frustrating. I felt misled, and I cannot recommend a shop that changes the price so dramatically within the same day. Please be careful and make sure you get a written estimate before agreeing to any repairs.

This was my second time coming to this Precision Tune as it was as recommended to me…read more Both visits were for an oil change and to have fluids topped off. It was a busy day so I was in there for about 2 hours. From what I was told in my first visit, they operate on a first come first served basis. The wait wasn't an issue for me because it was semi expected. Although it's an auto shop, dirt & grease spots are expected; It's in need of a gooooood deep clean in the waiting area. The Staff seem kind. I didn't think to check my wipers before I left the lot but the next day when I did, it was still empty. That made me think if they did not top off the fluids did they do the oil change. I lifted the hood and to my surprise the coolant hose was not inside the reservoir. The oil had been changed thankfully but they were moving too fast. This could have went so far left if I did not lift the hood up in time! I surely don't want or need any issues with a car I've had only for a year.

Amazing customer services, consistently. Reliable, and…read morewell-knowledgeable. I would recommend them, as I will continue going. I trust both my Audi and Nissan with them.

Reasonable price, great owner, and nice location…read more Came in for an oil change and to track down the cause of a recurring stall issue with my Volkswagen Tiguan. The mechanic listened, asked good follow-up questions, made sure he understood the problem before drawing any conclusions, and then diagnosed it cleanly. The part arrived within the window he quoted (2-3 hours), was installed without fuss, and the final bill was reasonable. What stood out as much as the technical work: he flagged a slow coolant leak and a minor oil leak -- this is an older car, so neither was a shock -- but there was no pressure to pile on services. He showed me rough estimates so I'd have them when I'm ready and left the decisions to me. That kind of straightforward, no-upsell approach is rarer than it should be. The waiting area is a genuine plus: free wifi, a table big enough to work at, and a small fridge with complimentary drinks, large TV. My one suggestion would be to add a coffee in the AM. Also, the door to the reception currently reads "B". Might want to avoid any confusion with better signage. That said, I am a big fan of this establishment and will be using them for repairs in the future (apparently sooner than I want :) Bonus: he pointed me to a wonderful Indian place across the street, Biryani, which I'd highly recommend if you have time to kill while your car is being worked on.

They did a good job replacing my front suspension. My only issue was they had to send the truck to…read moreanother shop to get the front end aligned.

Came here for the first time as I was in need of a tire change. I was going to go to another place…read morea little further away but decided to give AW a call. The lady who helped me on the phone was so sweet and calming. She got me exactly what I needed. Once I stopped by she remembered speaking with me and ensured I received what we spoke about. She had a very calming effect to what could have been a stressful situation. The price she' quoted me was much lower than where u was originally going to attend which is one of the reasons why I came here. They replaced my tire in a timely manner. AW kind of checked all the boxes for me to return in the future. Overall great experience.

So AW's has been around for a very long time and I must say some of the things in the past has been…read morea bit questionable but the prices has always been fair and service was adequate. But now the business is under new ownership and management and I must say that coming into the place was such a Delightful change of scenery. Upgrades and improvements abound and there is more to come with expanded seating in the customer waiting area and new touches to the decor. The wonderful Lady at the counter, Alicia, was very nice and accommodating. I went in to get my tire serviced because I had a slow leak the night before. I used fix a flat to get home from work but ,the gentleman who looked at my tire, discovered that the fix a flat had literally plugged the hole from inside (it tends to do that sometimes but I had to make sure). He gave me a complementary air pressure check for all four tires and charged me nothing for his service which I thought was very, very nice because he did put in a lot of effort to find any possible leaks and pressurize my tires. I thoroughly recommend this business because of the hospitality, the cleanliness, the obvious improvements and the quality of service.

My ford Cmax keeps dying and has to be jumped. Morgan Automotive replaced the battery about 6…read moreweeks ago and the car continued to have problems. I brought the car to the Ford service center to have the electrical system looked at ( for a $125 fee!). The service tech said "you need a new battery it tests "recharge and test"". I told them that I didn't believe it was the battery. The ford service tech said "computer isn't showing any codes" and refused to do any other diagnostic tests. He said they could only sell me a new battery (at $155!!!) but that was it. I picked it up decided I wasn't going to spend any more money Ford "Service Center". I took my Cmax back to my Morgan Auto mechanic and showed him what Ford said and he laughed. He said, he would test the electrical system and see if he could figure it about. 1 HOUR later the Morgan mechanic called me and said he found an electrical ground and fixed it and believed that was the draw on battery. Ford Service center is a JOKE. Their service people are no better than tech support. Morgan employs actual mechanics and actual repair your vehicle. I have used Morgan for simply repairs - oil change, tire replacement, battery replacement for year. I now know I can and WILL take all my automobile repair business to them.

The Manager, the workers, and the owners here take great pride in their work and the product they…read moregive the customer. I had the good fortune of dealing with the Oil changing business as well as their auto repair business located right behind. Good people, fair pricing.

The last two times I needed a tow - once about 3 years ago and then again yesterday- both times in…read morea city setting not in a remote area or anything crazy--and despite being a AAA plus member for decades-- I had to wait over two hours for a tow. And it's pretty frustrating when you are on a busy road blocking traffic and can't get a human on the line for over 15 minutes! Constantly having to yell TOW TOW TOW to the infuriating recording which then texts a link for you to FILL OUT and SUBMIT that doesn't work. The person who provided the tow was great-- I know it was not his fault but AAA is too greedy now. They take your money but don't have sufficient staff to provide service in a timely fashion.

I appreciated Cam, the manager, taking the time to explain everything and walk through the…read moreavailable options.

This was my first time using this shop for my oil change for my Alfa Romeo Stelvio since the…read morelocation in Raleigh closed. Let me just say that my appointment was for 2pm, my car was ready at 2:35pm. The gentleman at the front desk ( I think Matt ) was fantastic. The overall experience and price will keep me coming back.

These here are Facts: in late June my car was towed here to replace two flattened tires & take a…read morelook @ brakes One Calendar week & $3.4K later got car back with new tires. However the brakes felt/worked *exactly* the same Another much more competent garage/set of mechanics confirmed both Master Cylinder & Booster had been replaced This place is good for Inspections, tires & oil changes - don't go there for anything else Do appreciate owned by local family and front desk people very nice/personable

So far, they've done the best they can to accommodate my situation. I have Endurance for my Car…read moreCoverage. Well, as it turns out Endurance took a long time to give the go ahead to fix my car. Then after they did, they would only pay about 60% of the cost, leaving me to pay the other 40%. However Danielle did give me a Veteran's Discount for my portion. so that was a bit of a help. They didn't get my car done today but went ahead and ordered a Uber to take me home tonight from my job. That's good Customer Service. Tomorrow, when they finish with my car, they'll have Jimmy come and pick me up from home and take me to my car. So as far as the Service is concerned, I think they're top notch. This is my first experience with Chapel Hill tire, but I think when I do need tires, I'll go there.

I have been a customer of this company for many years, and it's disappointing to say that my recent…read moreexperiences have changed the way I view the business. My biggest concern is the manager's lack of professionalism, both in the way they dress while representing the business and, more importantly, in the way they treat and interact with customers. Someone in a management position should set the standard for professionalism, respect, and customer service. I understand that everyone has their own personal style, but when you are representing a business and interacting with paying customers, there should be a certain level of professionalism and respect. Unfortunately, that has not been my experience lately. After being a loyal customer for so many years, it is genuinely disappointing to see this. I hope the owners take this feedback seriously because the way customers are treated and the way management represents the business can make a significant difference in whether longtime customers choose to continue coming back.