1. Legacy Automotive

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Raleigh, NC

Legacy Automotive

4.6 (10 reviews)
Open • 7:30 am - 6:30 pm

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Response time

2 hours

Response rate

60%

Services - Legacy Automotive

Auto battery and fluid recycling

Legacy Automotive Photos

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Recommended Reviews - Legacy Automotive

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2 months ago

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24 days ago

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Eddie P.

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3 months ago

Very quick and excellent service, staff was knowledgeable and friendly. They got us taking care of right away.

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9 months ago

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Eddie P.

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9 months ago

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Eddie P.

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5 months ago

The group of men that work here are very respectable, hard working & give good customer service! Will be coming back for sure!

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6 months ago

Legacy provided excellent customer and mechanical services during my visit today. They are highly recommended.

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6 months ago

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8 months ago

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8 months ago

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Review Highlights - Legacy Automotive

“Eddie fixed the locking mechanism on two doors, a tailgate along with changing the brake rotors and pads on the front brakes.”

Mentioned in 5 reviews

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I've been going to this Precision Tune Auto Care location for about a year, and I enjoy my overall…read moreexperience with them. I've been going to Precision for regular maintenance and check ups on my vehicle, and all of my experiences have been fairly good - some locations had unprofessional employees at the counter, but not this one. I usually get the engine oil changed at Precision because they top all the fluids and check on my car to let me know if something is wrong. I especially enjoy that they never pressure me to take up on unnecessary services. They tell me as is - I've walked away from this place because I simply didn't feel like fixing the issue at that time, and sometimes I'd fix the issue right then. In either situations, I was treated with professionalism. I also like that whichever location of Precision you go to, they can pull up the service history. So it's pretty convenient when I can't remember which services I've done in the past. This location recently renovated the office/waiting room, and it looks pretty clean! The parking area is pretty tight so be prepared :)

They stained my car seats. Didn't tell me or offer any discount. I found the stain when I got home…read more I am very upset as this greatly impacts the value of my car! Plus a stain like this is nearly impossible to remove. Not only is this stain here but in the drivers seat it's obvious someone with dirty pants sat down. It's not as large or black as this stain but still something I need to figure out how to clean. I went for an oil change and tire rotation and they took over an hour.

The Mobile Standard - Busted cv boot after customer was told it just needed a balance and sent them down the road

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I would not recommend this mechanic company to anyone. I trusted Josh and Justin to install a new…read morerear end and driveshaft in my truck, and they assured me everything would be done right and I'd be "ready to ride." That couldn't be further from the truth. They called me around 2 AM saying the job was complete and asked me to send the remaining balance. Just minutes later, my driver reported that the truck was shaking extremely bad. When I called them back, they told my driver to meet them about 10 miles away--only to then say there was nothing they could do. Since then, I have been calling them all morning with no answer. On top of that, my toolbox was stolen off my truck while it was in their possession. This entire experience has been unprofessional, dishonest, and unacceptable. I paid $4,000 for work that was clearly not done correctly, and now I'm left dealing with additional damage and missing property. If they do not communicate with me ASAP, I will be filing a civil suit and taking this matter to court. Do yourself a favor and take your business elsewhere.

Justin responded to my request within 10-15 minutes and from that point forward, went above and…read morebeyond in every way. My daughters car wasnt running well and she took it to a local shop. We got the estimate and it was ridiculous. I know how to work on cars for the most part, but since Im in Maryland I was kind of stuck either paying the ridiculous prices or going to fix it myself 6 hours away. Justin agreed to do the work for an extremely reasonable and fair price, and did it the same day. I ordered the part from the local auto store and he picked it up and put it in withing an hour or so. He sent me videos of what he was doing as well as constant updates along the way. There is NO REASON to find anyone else to work on this car for me anymore, as I know he knows what hes doing and is reliable and reasonably priced. Very Satisfied

Legacy Automotive - autorepair - Updated October 2026

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