Pablo is the best subaru mechanic in the south! We've been taking our japanese cars to them for 30+…read moreyears.

Wasp is amazing! I've never been to a friendlier or more trustworthy auto shop. They were genuinely…read morekind and responsive in every communication--before, during, and after my visit. The whole place had such good vibes: everyone I met was pleasant, upbeat, and seemed genuinely happy to be there. I got to meet the owner, Steve, along with my car's new bff Pablo, who went above and beyond during what was scheduled as a simple service visit. He affixed my front license plate, cleaned the inside of my windshield (!), let me tag along on the test drive, and even brought me into the shop to see my car's underside once it was up in the air. How did he know I would absolutely love that? Little things mattered too: the waiting area was comfortable, clean, sunny, and quiet, with a thoughtfully planned garden out front. Rates were refreshingly reasonable--and not one cent over the estimate. It was such an exceptional experience, one that gave me real confidence and peace of mind that my car is in good hands. Three cheers for Wasp Automotive!

I have had absolutely fantastic experience with this auto repair service. They do it all - not…read morejust transmissions. Last week I was selling a car. I pulled into a lot to meet a buyer - and auto transmission started leaking from my radiator (14 yr old car in otherwise great shape). I took it to AAMCO and they had the new radiator in the next afternoon. I was able to sell the car promptly after. AAMCO is great at diagnosis and at repairs. Very cooperative, great communicators. Charles Wilson, the business owner even sends me a letter to thank me for the business!

"I towed my broken Suburban here, and they diagnosed it as a bad transmission. After charging me…read more$8,000 for the replacement, they handed back a vehicle that still literally couldn't drive. It turns out the engine was also completely shot--something they failed to diagnose or mention. I had to tow the vehicle to another shop, where the mechanics immediately noticed a severe misfire without even plugging in a scan tool. A compression test confirmed zero compression on cylinder 1, requiring a $20,000 engine replacement. It is impossible to believe that a specialized transmission shop didn't notice a catastrophically failing engine before taking my money. When I reached out to discuss a partial discount, management completely refused to budge. Their stubbornness backfired: I disputed the entire $8,000 charge with my credit card company for receiving a broken product, won the dispute, and walked away with a FULL refund. Thank you, American Express!"

Great and quick service. Addressed all issues I had and didn't try and sell me on things I didn't…read moreneed.

Upon my last visit on Sept 10 for an oil change I was informed that their inspection indicated that…read moremy front brake pads were measuring 3 mm thickness and both the pads and rotors would need to be replaced at a cost of $537.76.I was told when asked that both pads and rotors were sold as a set , not individually ,and needed to be done to main proper braking power ,,, it was also written in the invoice. At a local repair shop in Apex today I was informed, and shown, that the brakes were in perfect condition with more 8 mm pad material remaining and needed no attention ,also the rotors also showed little wear. Why did Carmedix try to sell me work that was obviously not needed?

I would definitely bring my vehicles to them for transmission work. They were very fair and…read moreefficient. I recently had a speed sensor replaced on my 2008 Toyota by another automotive repair shop. I thought it had additional issues so they referred me to Duncan. Justin was great; he drove it a couple times and put it on the diagnostic machine. Luckily, he didn't find anything wrong; apparently it takes a little time for the computer to reset after the speed sensor was installed. I expected to be charged for his time and the diagnostic machine but he didn't charge me anything. I will definitely go back to them in the future. It's nice to know a trustworthy place when you need one. Thanks.

Have trusted this business for the past few years and received excellent customer service and work…read moreevery time! Justin and his crew are very efficient and quick to respond with diagnosis and fixes. They always go the extra mile to make sure you are treated well and taken care of. Highly recommend their services! And a big thanks again for your previous work on my family's vehicles!!!

I've used this service for my 2017 C Max Energi for several years and have always been pleased by…read morethe quality of the work and the friendliness of the staff. When I bring my car in, they take great care of it. They have an automated service that keeps me updated on progress. If they notice something wrong or that needs service, it's useful information but I've never been upsold. The prices are fair.

I would NEVER take another vehicle to Chapel Hill Tire after my experience with them…read more I brought my Subaru in for service, and noticed it overheating the day I got it back. I took it back to the shop and they told me it had essentially no coolant in it. I immediately asked the technicians why there was no coolant. They told me, "It was filled up when it was here." When I asked, "Then why is there no coolant in it now?", they couldn't give me an explanation beyond repeating that they had filled it. The car continued losing coolant and overheating. I brought it back multiple times, and I was repeatedly told that they had pressure-tested the cooling system and that there were no pressure issues and everything was fine. They also told me there were no warning lights indicating a problem. Meanwhile, I was constantly having to refill the coolant and pull over when the car overheated. One time I had to sit on the side of the road for about 45 minutes waiting for a friend to bring me coolant just so I could get the car home without overheating it. Eventually the car broke down on the highway and had to be towed. After all those previous visits where I was assured the cooling system was fine, I was finally told that the head gasket had blown and that replacing the engine would cost around $6,000. After I challenged that price, the estimate was suddenly reduced to around $3,000. I'm not upset that a Subaru developed a mechanical problem. I'm upset that I repeatedly reported coolant loss and overheating, and I was repeatedly told the cooling system was fine. The car eventually suffered a major failure anyway. I don't trust this shop and I won't be taking another vehicle there. If you're dealing with a recurring mechanical problem, I strongly recommend getting a second opinion before continuing to rely on their diagnosis

Do not go to this location, or establishment in general. I went to this shop last week, on account…read morethat my tire kept deflating and I had previously bought tires/tire insurance from them. They refused to replace the tire without charging me, because it looked like I had been driving on it for an extended period of time and the side wall was potentially damaged.. it was at most a couple of days. Then the rest of my tires were almost completely bald and I asked them to replace those as well, on account that the warranty for them was guaranteed to last 55,000 miles.. mine didn't even make it to half that. They said the warranty wouldn't apply because I didn't rotate my tires as much as they wouldn't liked and that's how my tires wore down that much. Again, an excuse. The best "deal" they could do for me was $10 off of two tires, which is nothing when the tires are almost $100 a piece. If they had gone by their own policy, I should've had all tires down for free OR at least gotten the prorated rate which isn't $10 off two tires. I ended up having them put my donut o for me and going to another shop and getting a full set of tires. They will never have business from my family or I ever again.

I got a nail in my tire and went to Just Tires to get it fixed. They are short staffed and busy…read more They told me they would be unable to see my car that day. I went home and booked an appointment. When I got there at my appointment time they told me I'd still have to wait 2 hours for my car to be seen. That's unacceptable in my opinion. I'm not impressed

The gentleman on the phone was the same gentleman at the desk when I arrived. Professional,…read morecourteous, and all around good quality customer service. His name was Jeff!

First of all, they have a professional, accommodating staff. I came in on a Sunday afternoon with a…read moreflat tire, needing a patch job. They were a little busy and it took 45 minutes for them to get to my car. But thankfully, they were able to patch my tire up and only charged me about 23 bucks. That's much better than the $200 or so I would have spent to replace it. My total experience took about two hours, which was a little long, but at least it got done correctly.

Amazing customer services, consistently. Reliable, and…read morewell-knowledgeable. I would recommend them, as I will continue going. I trust both my Audi and Nissan with them.

This was my second time coming to this Precision Tune as it was as recommended to me…read more Both visits were for an oil change and to have fluids topped off. It was a busy day so I was in there for about 2 hours. From what I was told in my first visit, they operate on a first come first served basis. The wait wasn't an issue for me because it was semi expected. Although it's an auto shop, dirt & grease spots are expected; It's in need of a gooooood deep clean in the waiting area. The Staff seem kind. I didn't think to check my wipers before I left the lot but the next day when I did, it was still empty. That made me think if they did not top off the fluids did they do the oil change. I lifted the hood and to my surprise the coolant hose was not inside the reservoir. The oil had been changed thankfully but they were moving too fast. This could have went so far left if I did not lift the hood up in time! I surely don't want or need any issues with a car I've had only for a year.

Came in 5 minutes to help fix a flat - would definitely recommend! Great service and knowledgable.read more

don't go here for welding AT ALL and expect to be charged double original quote because he wanna…read moresuck all you money

I have never gotten my oil changed before, but with 8000 miles on my leased vehicle, I figured…read morethere is a first time for everything. I nervously pulled up to Jiffy Lube's after lunch, not really sure what to do. My first instinct was to park, and look for a customer service booth or lobby, but as I approached the building, three smiling men waved me over. I rolled down the window, and a young man told me to pull up to one of the garage lanes. There were lifts inside the garage, and I asked if I needed to drive onto the tracks. The mechanic laughed and reassured me that he could take it from here. I handed over my keys, and another smiling man came to escort me to the waiting room. Shortly after sitting, a nice woman came in because they were unable to open my hood. Apparently, my Ford Escape has some extra components locking the hood down, and they did not want to risk breaking anything. I appreciated their caution and consideration, but I did not know how to unlock it, so I called Ford customer service. The Jiffy Lube team was very patient as I dealt with the service phone line. They even helped me ID numbers on the car (something called a VIN?) to give the customer service rep, and chatted with me when I was waiting on hold. Sadly, the customer service rep could not help and recommended that I get my car looked at at the dealership. No oil change for me. But the Jiffy Lube team was so kind and understanding that I didn't even mind. As I pulled away, one of the gentleman even (very politely) complemented me. The whole experience was very positive. If I end up resolving the hood debacle, I will certainly be bringing my business here in the future.

What a frustrating experience. First of all, you can barely hear the manager when he speaks. I…read moreswear, he smokes something. Most of the staff was smoking, I did see a few packs of cigarettes around. I came in with a flat tire, trying to get it patched. I also had a damaged stud after it broke off the wheel while still inside the lug nut, thanks to roadside assistance. I even brought over an extra lug nut and stud from an auto parts store that was recommended to me. But the staff said they couldn't use those. So they had to use their supplier and it took over an hour to get the part. They actually had to go out to get the right parts, which was good of them to do. They also replaced my air cabin and filter I didn't come in asking for them to be fixed, but at least they made me aware of it and I appreciated that. What frustrated me is the tire was patachable and they didn't do it. They simply removed what was left of the stud and them put on the new parts with my spare still on the car. So they then told me to go down the street to Firestone to try to get the tire patched. That turned into another 2 hours over there, but that's for another review. But the worst part is they charged me $145 in labor. And they couldn't even finish the job correctly. I could understand a small charge for the air filter. But $145 just for labor is insulting and inappropriate. My total bill was around $230. To total it up, an hour and 45 minutes is what I spent in that office, and for most of that time there was only one other customer. It's not as if they were backed up with a lot of Sunday afternoon jobs to do. I have had good experiences with other Jiffy Lube locations in the past. I will never visit this one ever again.