Pablo is the best subaru mechanic in the south! We've been taking our japanese cars to them for 30+…read moreyears.

Wasp is amazing! I've never been to a friendlier or more trustworthy auto shop. They were genuinely…read morekind and responsive in every communication--before, during, and after my visit. The whole place had such good vibes: everyone I met was pleasant, upbeat, and seemed genuinely happy to be there. I got to meet the owner, Steve, along with my car's new bff Pablo, who went above and beyond during what was scheduled as a simple service visit. He affixed my front license plate, cleaned the inside of my windshield (!), let me tag along on the test drive, and even brought me into the shop to see my car's underside once it was up in the air. How did he know I would absolutely love that? Little things mattered too: the waiting area was comfortable, clean, sunny, and quiet, with a thoughtfully planned garden out front. Rates were refreshingly reasonable--and not one cent over the estimate. It was such an exceptional experience, one that gave me real confidence and peace of mind that my car is in good hands. Three cheers for Wasp Automotive!

I have never gotten my oil changed before, but with 8000 miles on my leased vehicle, I figured…read morethere is a first time for everything. I nervously pulled up to Jiffy Lube's after lunch, not really sure what to do. My first instinct was to park, and look for a customer service booth or lobby, but as I approached the building, three smiling men waved me over. I rolled down the window, and a young man told me to pull up to one of the garage lanes. There were lifts inside the garage, and I asked if I needed to drive onto the tracks. The mechanic laughed and reassured me that he could take it from here. I handed over my keys, and another smiling man came to escort me to the waiting room. Shortly after sitting, a nice woman came in because they were unable to open my hood. Apparently, my Ford Escape has some extra components locking the hood down, and they did not want to risk breaking anything. I appreciated their caution and consideration, but I did not know how to unlock it, so I called Ford customer service. The Jiffy Lube team was very patient as I dealt with the service phone line. They even helped me ID numbers on the car (something called a VIN?) to give the customer service rep, and chatted with me when I was waiting on hold. Sadly, the customer service rep could not help and recommended that I get my car looked at at the dealership. No oil change for me. But the Jiffy Lube team was so kind and understanding that I didn't even mind. As I pulled away, one of the gentleman even (very politely) complemented me. The whole experience was very positive. If I end up resolving the hood debacle, I will certainly be bringing my business here in the future.

What a frustrating experience. First of all, you can barely hear the manager when he speaks. I…read moreswear, he smokes something. Most of the staff was smoking, I did see a few packs of cigarettes around. I came in with a flat tire, trying to get it patched. I also had a damaged stud after it broke off the wheel while still inside the lug nut, thanks to roadside assistance. I even brought over an extra lug nut and stud from an auto parts store that was recommended to me. But the staff said they couldn't use those. So they had to use their supplier and it took over an hour to get the part. They actually had to go out to get the right parts, which was good of them to do. They also replaced my air cabin and filter I didn't come in asking for them to be fixed, but at least they made me aware of it and I appreciated that. What frustrated me is the tire was patachable and they didn't do it. They simply removed what was left of the stud and them put on the new parts with my spare still on the car. So they then told me to go down the street to Firestone to try to get the tire patched. That turned into another 2 hours over there, but that's for another review. But the worst part is they charged me $145 in labor. And they couldn't even finish the job correctly. I could understand a small charge for the air filter. But $145 just for labor is insulting and inappropriate. My total bill was around $230. To total it up, an hour and 45 minutes is what I spent in that office, and for most of that time there was only one other customer. It's not as if they were backed up with a lot of Sunday afternoon jobs to do. I have had good experiences with other Jiffy Lube locations in the past. I will never visit this one ever again.

Amazing customer services, consistently. Reliable, and…read morewell-knowledgeable. I would recommend them, as I will continue going. I trust both my Audi and Nissan with them.

This was my second time coming to this Precision Tune as it was as recommended to me…read more Both visits were for an oil change and to have fluids topped off. It was a busy day so I was in there for about 2 hours. From what I was told in my first visit, they operate on a first come first served basis. The wait wasn't an issue for me because it was semi expected. Although it's an auto shop, dirt & grease spots are expected; It's in need of a gooooood deep clean in the waiting area. The Staff seem kind. I didn't think to check my wipers before I left the lot but the next day when I did, it was still empty. That made me think if they did not top off the fluids did they do the oil change. I lifted the hood and to my surprise the coolant hose was not inside the reservoir. The oil had been changed thankfully but they were moving too fast. This could have went so far left if I did not lift the hood up in time! I surely don't want or need any issues with a car I've had only for a year.

Went in for an oil change. Michael and Samantha helped me out and provided great customer service…read more Michael even pointed out that the dealership didn't give me the correct key to take off my tires which could've cause an issue down the road so I'm glad I can get that taken care of ahead of time. Out of all the shops on Hwy 55 I trust this pep boys the most to take care of me. Will continue to be a customer

I had an appointment today at 2PM for a state inspection. I arrived at 1:55 and was told it would…read morebe 1 hour. I restated I had an appointment and added I had made time for it. The surly receptionist said they took walk-ins. In that case, why schedule appointments! Don't go here unless you want to waste your time and be treated poorly.

I have had absolutely fantastic experience with this auto repair service. They do it all - not…read morejust transmissions. Last week I was selling a car. I pulled into a lot to meet a buyer - and auto transmission started leaking from my radiator (14 yr old car in otherwise great shape). I took it to AAMCO and they had the new radiator in the next afternoon. I was able to sell the car promptly after. AAMCO is great at diagnosis and at repairs. Very cooperative, great communicators. Charles Wilson, the business owner even sends me a letter to thank me for the business!

"I towed my broken Suburban here, and they diagnosed it as a bad transmission. After charging me…read more$8,000 for the replacement, they handed back a vehicle that still literally couldn't drive. It turns out the engine was also completely shot--something they failed to diagnose or mention. I had to tow the vehicle to another shop, where the mechanics immediately noticed a severe misfire without even plugging in a scan tool. A compression test confirmed zero compression on cylinder 1, requiring a $20,000 engine replacement. It is impossible to believe that a specialized transmission shop didn't notice a catastrophically failing engine before taking my money. When I reached out to discuss a partial discount, management completely refused to budge. Their stubbornness backfired: I disputed the entire $8,000 charge with my credit card company for receiving a broken product, won the dispute, and walked away with a FULL refund. Thank you, American Express!"

Good mechanic in 919 area good and honest he doesn't overcharge good pricing and good workread more

First, let me say that I have a plethora of customer service needs, requirements, and expectations…read moreas a patron. I would without a shadow of a doubt recommend their business to anyone that is within their reach I contacted them the day before I needed my A/C to be diagnosed and repaired. Not only did they contact me within two hours of reaching out; while I was at work (2pm-12:30am) I missed their attempts to contact me to schedule a time to look at the car. Hoping that I could still be seen I replied at 6 AM to come in at 9:30 AM. Promptly at seven, I got a reply, agreed to the time, and was offered a service visit. This is my go-to from now on. The price that I paid and the amount of work that was put in are incomparable.

These people are fantastic! They've taken such good care of me as someone who knows very little…read moreabout cars. Always kind and informative and never make me feel like they are ripping me off. A few times they have even checked things for me and not charged me. Their hours are fantastic too - great service on a weekend and they are open later in the evenings. Highly recommend!

Don't take your car there for repairs unless you are willing to pay a lot of money and make…read moreadditional trips back because it wasn't fixed the first time. The quality of the work is just not there. Young women should not attend without a man.

The gentleman on the phone was the same gentleman at the desk when I arrived. Professional,…read morecourteous, and all around good quality customer service. His name was Jeff!

First of all, they have a professional, accommodating staff. I came in on a Sunday afternoon with a…read moreflat tire, needing a patch job. They were a little busy and it took 45 minutes for them to get to my car. But thankfully, they were able to patch my tire up and only charged me about 23 bucks. That's much better than the $200 or so I would have spent to replace it. My total experience took about two hours, which was a little long, but at least it got done correctly.

Speedy service, calm, quiet, no stress experience. Price is as quoted. Gentleman who assisted me…read morewas fantastic & represents the brand well. Thank you

Had a complete ac replacement on a truck with 200k. Too a couple of weeks. But could not be more…read moreimpressed with the service and the communication of the technician. And the price was completely reasonable. You have to wait and be patient for good things.

Great and quick service. Addressed all issues I had and didn't try and sell me on things I didn't…read moreneed.

Upon my last visit on Sept 10 for an oil change I was informed that their inspection indicated that…read moremy front brake pads were measuring 3 mm thickness and both the pads and rotors would need to be replaced at a cost of $537.76.I was told when asked that both pads and rotors were sold as a set , not individually ,and needed to be done to main proper braking power ,,, it was also written in the invoice. At a local repair shop in Apex today I was informed, and shown, that the brakes were in perfect condition with more 8 mm pad material remaining and needed no attention ,also the rotors also showed little wear. Why did Carmedix try to sell me work that was obviously not needed?