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    HC Auto and Body

    3.0 (4 reviews)
    Closed Closed

    Services - HC Auto and Body

    Auto steering and suspension repair

    Auto transmission repair

    HC Auto and Body Photos

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    Reliable Collision & Painting

    Reliable Collision & Painting

    4.3
    (16 reviews)

    My family has been going to Reliable Collision and Painting for years. You can't beat the prices…read moreand the work is always well done. I recently had an accident and called many shops. Every other shop I called said it would be months before they could see me, but Reliable Collision and Painting got me in within a week. If you need any Collision work done and don't want to worry about being ripped off, definitely go here

    SCAMMER ALERT! Beware of this scammer who will use salvage parts and price them as new. I brought…read moremy car in for a front bumper and radiator installation. When I came to pick it the battery was purposely drained so I couldn't verify that the radiator was installed properly. Spoiler: it wasn't. the fan module was bad and all it took was a simple check with a power probe to figure this out. Meanwhile I had to push my own car out of his garage, call a ride to the nearest Autozone to get a new brand new battery to replace the one he drained. After putting it in I realized that the cooling fan never kicked in when the car reached operating temp. He tried to blame the overheating on a spliced hose leaking but, there wasn't a drop of coolant leaking anywhere on the car. After checking with the power probe I realized the fan module was dead. It costs $50 and only required one tool to install but, this fraud left me with a dead battery outside his shop because he's barely qualified to give quotes for repairs and farms all the work out to day laborers who's qualifications are dubious at best. He talks real big like he knows everything about cars and "can fix anything" but, he doesn't. He couldn't even identify the hose that was spliced. He kept calling it the heater core when it's the coolant overflow hose. His quotes are the cheapest in town because he's rude and doesn't hire qualified mechanics. Matter of fact I think he has dementia because he kept insisting that his guys didn't put a radiator in the vehicle in the first place.

    Caliber Collision

    Caliber Collision

    4.0
    (4 reviews)

    Recognition of Exceptional Customer Service - Ms. Rachel Reynolds…read more I am writing to bring to your attention the outstanding performance of one of your employees, Ms. Rachel Reynolds, at Caliber Collision in Garner. I first spoke with Rachel on Monday, January 12, regarding my daughter's Volkswagen Jetta. My daughter was involved in an accident on December 12, 2025, in Raleigh when another driver ran a red light. Her vehicle was towed, and the insurance adjuster informed her that the car had been taken to Caliber Collision in Garner. When I contacted that location for an update, I was told the vehicle was not there. Multiple follow-up calls with the insurance company led to no clear answers as to where the vehicle was located. After a full month had passed since the accident, my frustration was understandably growing. When I called Caliber Collision in Garner again, Rachel answered the phone. I explained the situation, and although I was clearly irritated, Rachel remained calm, professional, and understanding throughout the entire conversation. She immediately gave me confidence that someone was willing to go the extra mile to help resolve this issue. Rachel took my information and told me, "Sir, I will make some phone calls and get back to you in 30 minutes." In less than 15 minutes, she called me back. She had already reached out to the insurance adjuster and suggested that we contact the towing company together on a three-way call. Rachel initiated that call, and we discovered that my daughter's vehicle was still sitting at the tow company's compound. Until that point, no one--including the insurance adjuster--had contacted the tow company to authorize any disposition of the vehicle. Rachel continued to take action by making additional calls and sending messages to the insurance adjuster. Within about an hour, she received confirmation that someone was finally working on releasing my daughter's vehicle to Caliber Collision. The bottom line is that Ms. Rachel Reynolds demonstrated truly exceptional customer service and represented Caliber Collision in Garner with the highest level of professionalism. Despite the confusion and frustration surrounding this situation, Rachel remained calm, apologetic, and proactive. She clearly knows who to contact and how to make things happen. She is knowledgeable, experienced, and possesses a high caliber of customer service. Caliber Collision in Garner is very fortunate and blessed to have an employee like Rachel--someone who consistently goes the extra mile and sincerely cares about customers. As a valued customer, I strongly recommend that senior management recognize Ms. Rachel Reynolds for her outstanding performance in front of her peers and colleagues. Please call me if you have any questions. Respectfully, Valued Customer

    I just recently picked up my daughter's vehicle from Caliber Garner N.C. and I was very happy with…read morethe end results. Rachel was a God sent Angel! She helped me with drop off and the rental car, from beginning to end. Brad kept me updated on the vehicle while being repaired. I am grateful for the opportunity to meet such nice people in business. Every conversation and interaction felt as if I was amongst family! William it was so great to see your smile today, that made the ending process even better.They have earned my continued business and referrals. Many blessings to the entire staff.

    HC Auto and Body - autorepair - Updated August 2026

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