I contacted RK early this morning for emergency repairs on my car. Unfortunately, they were not…read moreable to help me within my particular time constraints but in the spirit of total customer service, they called back to offer the name of one of their competitors. We are here in Raleigh, passing through on our way to Carolina shores. I scoured the directory and phoned RK. I relayed my dilemma and met with a courteous and concerned response. The fact that they went out of their way to help us has made me customer for ever. I am moving to Carolina shores and will travel the two hours to have my car serviced by such a professional company. RK, thank you for your help and your obvious commitment to putting your customers over profits. You folks are a true rarity in our country today. Bob DeThomasis

Amazing people but not good business. This shop does not accept any payment from insurance or…read morewarranty companies. THEY DO NOT! They hold that right as business owners, which I understand completely. One of their staff members was not aware of this and it was not until after a $120 diagnostic that I was notified they don't accept payments from insurance/warranty companies. I explained to the owner that I had multiple phone calls with this staff member about using my warranty company as payment. Staff is not educated on the shops policy and client is bitting the bullet! No refund.

We've been taking our vehicles to Gill and Max for over 20 years. Our '97 Jeep becomes a puzzle…read morethat they take on with care! They've always been dependable, reliable, honest, and fair. We never have to worry about unnecessary repairs--they take the time to explain what's needed, communicate clearly throughout the process, and always treat us with respect. It's hard to find a mechanic you can truly trust, and that's exactly what you'll find here. Their quality of work and integrity have kept us coming back for two decades. We highly recommend them to anyone looking for an honest, skilled, and trustworthy mechanic. We'll never go anywhere else!

Honest mechanics who explain things in a way everyone can understand. A rare gem worth utilizing.read more

He told me exactly what was wrong with my vehicle. He's also kind. I would recommend this shop to…read moreanyone.

Ted's Automatic Transmission: A Five-Star Experience…read more Ted's Automatic Transmission of Raleigh truly deserves a five-star rating. When the transmission in my 2015 GMC began slipping just four years and 77,000 miles after the dealership had installed it, I was sick to my stomach. The dealership quoted me over $7,000 to rebuild the transmission .... again. During a recent job transporting aftermarket torque converters for GEM Logistics, I asked around for a reliable transmission mechanic. Nate at GEM Logistics immediately recommended Ted's Transmission and told me to "Ask for Marvin." I called Marvin at Ted's Automatic Transmission, and after a brief conversation, he suggested I bring my truck in for a closer look. Upon arriving at the shop, I was impressed by the beautiful facility and the friendly atmosphere. Marvin's straightforward approach and reassuring demeanor immediately put me at ease as he conducted a preliminary evaluation based on my information. Marvin and his team went above and beyond to resolve my issue. Not only did they rebuild my transmission in less than 48 hours, but their pricing was extremely affordable. The entire process was smooth and worry-free, thanks to their professionalism and expertise. I am deeply thankful to Marvin and the entire team at Ted's Automatic Transmission for their outstanding service. Thank you, Marvin, and kudos to everyone at Ted's Automatic Transmission!

I've been taking both my car and my wife's car to Christian Brothers for over a year now, and I…read moregenuinely can't say enough good things about them. From the moment they answer the phone with "How can I serve you?", you can tell customer service is at the heart of what they do. Steve is usually the person I work with, and he has always been fantastic to deal with. The team is incredibly transparent throughout the entire process and takes the time to show videos and pictures of anything they recommend for your vehicle. What I appreciate most is that they never use pressure or scare tactics to push unnecessary repairs. They're honest, straightforward, and truly treat you like family instead of just another customer walking through the door. It's hard to find an auto shop you can fully trust these days, but Christian Brothers has absolutely earned ours.

Friendly staff and fast service. They were honest about what the vehicle needed. Highly recommend!read more

This experience left alot to be desired. Brought in car for full brake replacement. After nearly…read more$1k later I found myself in an extremely dangerous situation! My brakes were in worse shape as I nearly got into an accident with my family. When I went and addressed this with the owner he said he would book a rental. Upon arrival to the Enterprise he sent me to they said there were no cars booked. I called and informed him and he stated he would reimburse. After paying out of pocket he later defaulted on the agreement. Save your money and time and GO ELSEWHERE! WISH I HAD KNOWN THIS PREVIOUSLY!

Thank you! Car repair done as expected. Upon arrival I was greeted by Rob. He was professional &…read morefriendly. The technician looked over my car in addition to doing the repair I came in for. We have a new automotive repair shop! Shout out to Kenny, mechanic, for recommendations for service.

I've taken three cars here. They always do a great job. They get the work done. They're right on…read morethe money at the price they quote me for the repair and my daughter's beetle had a strange brake problem. They diagnosed it got it fixed. It was great because somebody had put the brakes on, but created an air leak in brake fluid pump/ the valve so there's no way I would've been able to find that they diagnosed it found it got repaired. Her brakes are fine now and they do a great job. They fixed my son's car. It had a coolant leak. One of the hoses came back off. They came towed his car back to the repair shop for free and fixed it and did not charge me anything else to get it done most places wouldn't have done that Cox repair service and Towing. These guys are very good. They do good work and they're good people. You can't expect something for nothing and you also need to be patient and let somebody work on your car. If you can't do it yourself these guys do a great job. They have a lot of experience. They know what they're doing.

Buncha thieves. I took my car in, told them what I knew was wrong with it and asked them to…read morediagnose and give me a quote. They told me exactly what I told them was wrong and then charged me $150 to hook up the exact same sensor that Advanced did. These cheap repair men then quoted me a price FIVE HUNDRED DOLLARS above standard cost for the job to REPLACE A SPARK PLUG. $800 dollars. Please tell me what world we live in to where that cost $800. To add, these careless employees then left my interior light on, effectively killing the battery when I went to go pick it up. DO NOT USE THESE THEIVES. They get by doing good work seldomly, and often ripping off regular joes.

I was specifically told that they would check my AC and do a diagnostic for free. Then they get…read moredone and tell me I need a new a/c compressor for $2k+ which I decline. Then they give me a bill for a "a/c check" fee which I was specifically told was free. Very dishonest practices

I needed an oil change for my 2018 Jeep GC, and wanted to use specific Amsoil products. They…read morehooked me up, and the rate was reasonable and the service was very fast. They have a small waiting room that feels like a garage my dad would have frequented. The mechanic and front desk were super helpful, quick and very professional. No upsell, just the facts! Will use them again!

I can't thank Linny and his team at Braddy's enough for the excellent customer service I received…read morefor the repair of my vintage Jaguar XJ8! From the first contact, they were the utmost professionals who listened to my various issues and offered sound, knowledgeable advice, never over selling unnecessary services. Linny, the owner, personally assisted me directly and thoroughly explained the work needed as well as took extra care that my car was in tip top shape before leaving the shop. The repairs, which included substantial body work, were completed in lighting fast speed. I'm happy to say the old Jag is running even better than before in every way.These folks are truly the experts and best shop to take a British auto to.

If I could give him a negative 10 I would…read more I original took my car to him because of a bad CPM, took him 3 months to find one and reprogram it to the car. I little long but okay. 08/2014 took my 1998 Jaguar Vanden Plas for a transmission issue. He said he had a guy that could rebuild it, but he does not take them out or install them. So he said he would take it out and reinstall it when done. Skip to 1/2015, I got my car back. Only receipt said was removed transmission, reinstalled transmission and rebuilt transmission. That is it. No parts list nothing. I asked when I picked it up did he at least put a new tork converter in it. He said for that price absolutely. $ 3500.00. I do not drive the car that much, have put 20K on it since then. May 2021. transmission going into first gear slow. Took it to Accurate Transmission in Durham. They tore it down, said this transmission has never be open and the tork converter was my original according to the serial number. So another words Braddy put a used transmission in the car and never rebuilt it, and left my old tork converter in it. What a liar. Accurate, $ 3300.00 later, all new heavy duty clutch's and pumps and remanufacture tork converter. Took less than two weeks from start to finish. Not 5 months. If you want to drive your car find someone other than Braddy because it will be there for months before he finishes it. Look at all the junk in his shop it is amazing he completes anything. Plus he puts Land Rover's over Jaguar's