I came to SEED People's for the first time this weekend when visiting The Camp shopping area. I was…read morevery impressed by the size and selection! The store is 2 stories and they sell everything from home goods, cards, gifts, clothes for the whole family and much more! As a creative person who studied fashion merchandising, their displays were everything to me. It reminded me a little of Anthropology, with more of a boho/hippy vibe. The whole store is extremely visually appealing and has a "hangout vibe". It is the perfect store for this area. It totally goes with the theme. The staff are super friendly and helpful too! Can't wait to go back!

I really dislike leaving negative reviews for small businesses, but I hope the owner sees this. I…read morevisited the store today to buy a gift for my son and for my business partner. We picked up a vest that was clearly marked at $160. When we went to pay, the cashier told my wife the price was actually $200. We understand that pricing mistakes can happen -- that wasn't the issue. What disappointed us was the attitude. Instead of explaining the situation kindly or apologizing for the confusion, the employee was dismissive and rude. Unfortunately, that interaction really affected our experience and made us reconsider returning. I hope management can address the customer service aspect, because the store carries great products and has a lot of potential.

Great customer service and fantastic selection of gear. The staff at this location were helpful,…read moreknowledgeable, and made finding the right items effortless. Always reliable quality, highly recommend stopping by!

I love to go to 5.11 Tactical because they have the best uniform items on the market. This store is…read moretheir corporate location so they offer discounts to public servants, military, and other organizations. The downside I find is that they are light on selection, but they are good on stock of the items that they normally carry. The price is good for the items that you are purchasing and the customer service is good.

Such a great experience at Sports Basement Fountain Valley. What really sets this location apart is…read morethe staff. Rich in Rentals was wonderful, approachable, sharp, patient, and genuinely interested in helping me get the right gear. He answered all my questions thoughtfully and made the rental process feel effortless. Ike was a wealth of backpacking knowledge but completely easygoing and never pushy, the kind of person you could happily pick the brain of all day. Niko was upbeat, friendly, and impressively efficient with my purchases, while Annabelle kept everything running smoothly with warmth and ease. It's rare to find a store where the entire team leaves such a positive impression. I came in for gear and left knowing I'd found my new go-to for camping, backpacking, sports, and outdoor adventures. Definitely coming back!

I love Sports Basement! I live in the Bay Area, where Sports Basement locations are everywhere!…read more This location is really nice, but some of the inventory is mislabeled. For example, the hangers say medium, but the clothing is actually large. The staff are very friendly, and Charlie the golden retriever is absolutely adorable! One downside is that the store has no AC, so it gets hot as hell inside! Overall, it's great to have a Sports Basement down here. Now, can we please get a location in Irvine?

Every single time I step into the store, the guys are absolutely amazing and extremely helpful…read more Yesterday I went by to purchase some springs for my deck drawer system, the installer who is there whose name dammit I cannot remember at the moment, came out and spent at least 40 minutes, figuring out the problem and then fixing it free of charge. Definitely tipped him which he didn't even want that. I made him take, I just really appreciate people that go out of their way like that to help somebody like me. So if you need anything, from a hitch to a Rack tent decked drawer system, bike rack, Spokbox "that's what I call those black storage boxes on top of vehicles. " Anything at all do yourself a favor and go see these guys. They definitely deserve your business. JohnnyB

My over all experience with customer service has been pretty poor …read more At the cost of these products , you had hoped that they would continue to offer the same customer service that they provide when purchasing . I would also like to point out that their lifetime warranty doesn't include damage done from defective product . They also won't advocate for you on behalf to the companies . This is the type of customer service I expect out of a major corporation , not a small store. So if you're looking for the type of customer service and support, you can expect from a small business , I would recommend looking elsewhere . Yakima on the other hand has been great to work with, they back up their product , and have great customer service. I recommend buying products directly from the manufacturer .

We were helped by Shaday and she was incredible! She is knowledgeable and all of their products and…read moreprovided us exemplary customer service. She went above and beyond to help us order online, even though there wasn't the right size in the store. Hats off to management for having such a great employee like Shaday. Will definitely be back!

I've changed my mind about The North Face's South Coast Plaza location. Their clothes look good,…read morehowever, the materials aren't ideal for hot and humid days. My shorts and joggers don't feel good against my skin during those times. Even with sale pricing, I don't think the clothes purchased here are a good value. On the bright side, the employee helping me was nice and had a lot of knowledge about the rewards program. In terms of what I have written about the materials used in some of their apparel, there are a good amount of Redditors who corroborate my opinion. I'll admit that when the weather is cooler and not humid, their clothes look good. Right now, my choices for clothing are from different brands.

This Bass Pro Shop feels like it's out in the middle of nowhere. Even though it's sort of in a…read morestrip mall, there aren't any other good stores to shop at. If you've never been in a Bass Pro Shop, it's all hunting and fishing gear. They sell guns, fishing poles, men's and women's clothing, and everything else you would need in terms of outdoor gear at affordable prices. The store is decorated with a bunch of taxidermies throughout. A lot of busts on the wall, near the entrance. Staff greet you at the entrance. They are available at the various counters throughout the store, and at the registers. There's plenty of free parking.

This is a smaller Cabela's location and given that it's a great location still…read more However. Whoever was working the guns with the dark hair and the trimmed dark beard working mainly the left side was a jerk. He didn't seem like he wanted to be there nor cared about anything. I asked him about the gen 5 glocks and he cut me off to say all glocks are illegal to sell in CA. Not what I was asking about and also false. I then was trying to inquire about a Ruger mark 4 and he was rude about how they have them but won't sell them but can order them. I still don't understand what he meant other than out of stock maybe? Anyway. Another customer came up behind me and asked this man a question and he scolded the customer and said he was with me, he was not and dragged me into it for some reason. He eventually got rid of the prospect and I proceeded to tell him I didn't want or need his help and to help the man he ignored. Instead he called up the next person in queue. Ironically enough, an employee was going off on a phone or radio about giving the best customer satisfaction possible lol. I almost said something to him but he was so hyped and happy, unlike mr grumps at the gun counter. Aside from that and what drove me away from purchasing a new firearm that day, the guys working Ammo and the fishing department were amazing. They really showed their knowledge and were a pleasure to work with. I will be back because of them, but maybe sticking to rifle supply for gun purchases.

Got my JetBoil five years ago and after less than a dozen uses, it finally time to buy a new fuel…read morecanister. The sign on the shelf for 4oz and 8oz ISO did not specify which brand so I asked a friendly associate. I didn't know that JetBoil branded isobutane canister can be used for MSR and vice versa. Cool beans! Also, the 8oz is a better deal than the 4oz and the only disadvantage is that it won't fit inside the JetBoil pot. The cashier asked if I want to apply some past credit I forgot about which brought the total expense even less! While there, I checked out the latest trail running footwear which I am due to be acquiring as well! Came in the middle of the week at 3pm and very few shoppers.

One star review…read more What happened to REI? I had a very bad experience at REI Tustin on El Camino Real. EVA and manager AARON falsely accused me of returning the wrong item, even though the item matched my REI account, app, original tags, barcode, and product details. They made this accusation in front of my family and other customers, which was very embarrassing. I asked them a simple question: "What exactly is different?" They refused to answer. That tells me they had no real answer. They accused me first, then avoided explaining their own accusation. While EVA was still processing the return, AARON told me to leave and threatened security for no valid reason. After all that, they still processed the return. So the item was correct all along. This was a false accusation, poor judgment, zero accountability, and terrible management. REI leadership should review this incident seriously.

Rosa had the best costumer service. She helped me find the perfect pair of running shoes. All…read morethough the department was super busy she found the time to help me out and recommend me some shoes!

I usually go to the REI in Manhattan Beach, but decided to check this location out today for the…read morefirst time as it is actually a little closer to my home. Honestly, this was the best customer service experience I've ever had. From Garron(Backpack) to Wayne(Socks/Hiking) Bill(Locks/Backpacking Towels) Revi(Helped my gf for about 20min getting the perfect custom fit on the backpack) & Gian(Checkout and signed up my gf for a membership) (-in that order-). They helped my gf and I out today in a multitude of ways. Extremely knowledgeable, helpful, welcoming, warm and genuine! Take care of these folks, they're truly awesome humans!

Needed 50 feet of chain for the replacement anchor on our boat…read more West marine had what we needed. Including shackles to connect the chain to the anchor. Friendly and helpful staff quickly measured out the 50 feet, cut the chain, got us a cart to put it in, and wrote out the ticket.

1 star. It's a really neat store with harder to find items in store but the employees are pretty…read morehorrible. There was about 10 male employees all just hanging out and even walking by and looking right at you with eye contact and never said even hi and definitely did not offer any assistance or care to ask if we needed any help. Management PLEASE RETRAIN your employees. Again none of them even asked us if they could help us not one even said Hello after just staring at us like WTF? The bathroom was flooded looked like the toilet and urinal were both flooded or leaking and no one bothered to clean it up instead they just put a slippery sign on the floor. With 10 employees hanging around not doing crap, one of them could have mopped the bathroom or tried to do something about the leak or flood right? I've heard many people say they get their cars towed just by parking right in front of the store which is beyond a slap in the face. Thank god I did not have this issue as I was only in the store like 15minutes.

Ketcham tackle is a regular stop for me when I am looking for tackle. Mom and pop store run mostly…read moreby the owner and his dad. Good selection, especially considering that it's a fairly small location. Knowledgeable staff that offer suggestions, tips, and helpful insights. Prices are reasonable and in line with other tackle shops in the area. I've been coming here for years and will definitely be back soon.

We have stopped by this place whenever we come down to fish off the pier . Staff has always been…read moreso friendly and knowledgeable when it comes to what you might need depending on your experience. So many options from rods, weights and gear. Prices seem fair and reasonable. We also get bait from them as well. Plus they always have the nicest employee to greet you at the door.