Dhaval is helpful and friendly. He makes his store clean and merchandise are reasonably priced. I…read moredefinitely recommend.

Fantastic place. It's been here as long as I remember. The folks that own it are super nice. It's a…read morebit of everything shop. Fingerprints? Done. Passport photos? Done (our reason for a visit). Anything postage related? Done.

The Atlas employees are incredible people they are very helping, approachable and very helpful to…read moreme. They really into it and once the service you requested they will give you an update right away.

Awesome service is great specialy if you go Monday to Thursday not busy. Little people they do good…read moreservice.

The UPS store is close and convenient, and is now my go to location for Amazon returns that do not…read morerequire packaging. The staff are polite and efficient. They provide simple and efficient service. The customer service is much better experience than before. Keep up the good work.

Really bad customer service. Their English is not very good. The attitude of a Chinese guy is rude…read more He didn't do any thing wrong but he needs to learn how to be a respectful person and good customer service

Terrible customer service. Refused to acknowledge line of…read morecustomers for 15 minutes and continued doing work in the back. 2 customers left after waiting so long without acknowledgment

My first time coming back since it downsized years ago…read more Need to fax a document. Love getting help. She was very friendly and helped out. Didn't cost as much as I expected. Will be back if I need to fax anything in the future.

I had an amazing experience at Postal Annex! I originally reached out through Yelp with a question…read moreabout their notarization services and was honestly surprised when they replied within 20 minutes. That level of responsiveness already told me they care about their customers. When I went into the store, I was a little unsure about the notarization & apostle process, but the employee took the time to thoroughly explain everything and walked me through the entire process step-by-step to make sure I submitted my documents correctly. They were patient, professional, and made something that felt confusing incredibly simple. Even better, after submitting the documents, I had everything processed and back to me within 48 hours. The whole experience was smooth, efficient, and stress-free. Excellent customer service, fast turnaround, and very knowledgeable staff. I highly recommend Postal Annex to anyone who needs notarization or shipping services. I'll definitely be coming back!

Had such a pleasant experience here! The owner was beyond friendly, answering all of my questions…read moreand chatting with every single customer. Super easy to ship packages at a variety of rates and add-ons. There were also plentiful cute cards available for purchase. The highlight was most definitely the customer service - beyond just the owner, every single employee I interacted with was so kind and helpful and genuinely seemed to enjoy interacting with customers. I'll definitely be returning here for my shipping needs!

Staples- first off Ty for adding Amazon returns to your stores…read more Second whoever is the manager, please give Sean a big raise. I normally don't review employees but he really went above and beyond. There were multiple people in line from purchasing. Amazon returns and passport pictures. He was able to keep everyone calm, was soooooo efficient and got to everyone in a timely manner. Give him that well deserved raise!

I really want to rely on this location for my professional and creative projects, but after…read moremultiple attempts, the inconsistency has become impossible to ignore. For a "pro-level" printing hub, the experience consistently falls short of the mark. Here are the primary pain points that continue to stall my workflow: * Knowledge Gaps & Technical Friction: There is a significant disparity in the expertise of the staff. When you are paying for professional print services, you expect the team to understand paper weights, bleed margins, and finish types. Unfortunately, I often find myself explaining the basics of my own file requirements to staff who seem unfamiliar with their own equipment's capabilities. * Online Order Discrepancies: The online ordering system allows you to select specific dimensions and finishing options, yet these instructions are frequently ignored. Most recently, I requested a custom cut for a project--a service clearly offered and paid for online--only to be told at pickup that they "don't do that here" or "the machine is down." It defeats the purpose of "Store Pickup" if the project isn't actually ready to the requested specifications. * Operational Silos: The biggest hurdle is the lack of cross-training. If the dedicated print associate is on a break or off-shift, the rest of the floor staff is either unable or unwilling to assist. I've stood at an empty counter while multiple employees walked by, only to be told that no one else has the login or the training to simply hand over a completed order or check a status. The Bottom Line: If you have a simple, standard-sized document to print, you might be fine. But for anything involving custom dimensions, professional finishing, or a tight deadline, the lack of accountability and technical skill makes this location a gamble. Until they invest in better staff training and bridge the gap between their online promises and in-store execution, I'll be taking my business to a dedicated local print shop.

Great customer service! The staff members who helped me were very helpful and answered all my…read morequestions. Coming here is way more pleasant than going to USPS, and although the prices are higher, I think it's worth it for the care and attention that customers are given. They offer a variety of services like finger printing, notarizing, Amazon returns, and post mail boxes.

MARI, on Tasman Dr is AMAZING I went on a Saturday…read moreafternoon to drop off 11 boxes from Amazon. I was already overwhelmed by having 3 kids with me that day BUT Mari was so energetic , positive, with a smile, and super fast at printing labels for me, giving me a quote, and packing everything up while she had a line out the door. She was super welcoming towards everyone , acknowledge every customer and handling it like a pro, the line was gone within 5 minutes. She is truely a gem and you can tell she is a hard worker and very knowledgeable. I almost never post reviews but had to for Mari..

This was an amazing experience completing all the necessary documents, including FBI…read morefingerprinting, apostille services, and fast, efficient international shipping. It truly felt like a one-stop service for everything I needed. Jay helped me so much through email and with my personal requests. His responses were always prompt and kind. I absolutely recommend this place for the excellent services they provide. I live in San Francisco, but it was worth driving all the way to Sunnyvale. Thank you so much for taking extra time to help me and for your great support and kindness. Thank you as well to Reed and everyone on the team for all your help.

Decent and reasonable fees they charge. They provide honest…read moreand good services. They provide many types of services

Passport photos: $39, 99 for one set of two photos. I brought my two children to took the passport…read morephotos. $39, 99 x 3 = $119, 79 Ridiculous

The online order I placed was accidently sent to my closed mailbox at this store. I went to pick it…read moreup. They lied to me that it was refused and returned to UPS driver, even though it showed was signed by them. Then 2 hours later they called me saying the package was still with them and I have to pay $20 to them to pick it up. It's basically blackmailing. I refused to pay and they hang up. I called several times and they never answered. It's basically either package-thief or blackmailing. I'm pissed off.

My wife's package was not delivered to our address. When she contacted FedEx, it was delivered to…read morePak Mail. My wife was not able to make the pick up so I volunteered since it's near my work. The gentleman just needed my ID to confirm we live in the same address and the tracking number. It was an easy pickup.

Be professional OK? I went to this store at 6:20pm yesterday but they are closed. If you want to…read moremake the money, please be professional. I don't recommend this place and there are many access points which is more professional.