I am giving this place a 1/5 because I was not happy with services I received.
Eileen was recommended by the place where I purchased my wedding gown. I made an appointment and went in. The first appointment was nice. She gave me an idea of what she would do with my dress and told me what the job would require. She charged me for everything during this first visit. This is the ONLY reason why I am giving this place 1 star.
The 2nd time I went, I admit I was a little late, but she pretty much yelled at me for being late and treated me with a teenage attitude the whole time I was there. Nothing got done during this appointment because my "bust didn't fill the dress". Obviously, this was something that needed to get fixed bc it was TOO BIG, but she didn't even try to fix it. Instead, she told me to order those plastic chicken cutlets online and a bustier with a lower back than the one I had already bought.
During the 3rd appointment, we got somewhere and she was able to cut the dress and hem it. She then told me she would work on the bust and the top of the dress since it was too big despite me having bought the stupid bust fillers and the bustier. (I'm a C cup and she still didn't think my boobs were big enough to fill up the dress). She took measurements, pinned stuff and told me to go back in a month for a final fitting and pick up.
I went a 4th time, anticipating my dress to look gorgeous. Instead, she made me hate my dress. There was a month left before my wedding, and my dress was still not fixed. The top (bust) still had the wires sticking out making one boob look way higher than the other one despite us agreeing she would take out the wires and work without them. The back of the dress was still really loose. The bustle wasn't done either, like she said it would be done, and the straps of the dress didn't fit correctly because, according to Eileen, my "shoulders are deformed".
OH! and to my shock, inside of the dress, on the right cup there was a BLOOD STAIN! I guess she pricked their finger and got it on the dress. It was COMPLETELY UNACCEPTABLE. I wanted to cry, but held it all in and told her what I was not happy with in a nice way (the wires, the back, the whole top which was loose and wasn't sewn like she said it would be). I was very patient and didn't even mention the blood stain.
I left for an hour to think and decide on what to do. When I returned, she had taken the wires out of the top and had sewn it back together. She made me try on the dress again, which I didn't want.
I decided to take my dress home with me. The only thing she pretty much did was cut the bottom and hem it, which wasn't even done evenly, according to the seamstress I ended up taking my dress to. I left in tears and cried all the way home.
But before I left, she gave me a 50% refund. I didn't think this was fair. I paid $200.00 and she pretty much charged me $100 for the hemming of the dress, which wasn't done right in the first place.
The 2nd seamstress I went to after Eileen did a fantastic job! She got the bustle done and fixed the bust, the back and cut the dress from the bottom correctly. She even took the time to take off the beading and fix the sides of the dress so it could fit, THEN she redid the beading exactly as it was. She did this all in a week and a half! My dress now fits perfectly!
Additionally, Said With Threads isn't clean. The fitting room floor is full of strings here and there. I would suggest sweep it at least once a week or something. Every time I went, I left with strings and lint stuck to my clothes. My dress was full of this at the bottom and the other seamstress had to clean it all out.
Overall, this place was a complete disappointment. Yes, the price I think is way less than getting it done elsewhere, but I'd rather pay (and I did pay) more to get the job done right with a professional, than visit the same place/person 4-5 times in the span of 4 months and have nothing done right at all. read more