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    Kim's Kustom Embroidery

    4.3 (46 reviews)
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    Services - Kim's Kustom Embroidery

    Clothing alterations

    Clothing mending and repair

    Embroidery

    Kim's Kustom Embroidery Photos

    Recommended Reviews - Kim's Kustom Embroidery

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    Reviews With Photos

    Crooked Logo
    Chris H.

    I dropped off a hat to add two logos, I dropped it off before Thanksgiving and never heard back from them, I emailed them twice during the next couple weeks and no response. I also called them and they said to come in the week I called, as they have forgotten about it and it would be done Friday. I went about 3 weeks after I dropped if off and they forgot again, so Kim did it while I waited. It took about 10 minutes. The logo in the front looked fine, the the rectangular logo on the back was crooked. I will never go back and do not recommend them, they forgot about doing my hat twice, and instead of one week it was 3-4 weeks wait for ten minutes of work. I paid full price, highly recommend finding someone who does better work and takes care of their clients in a professional manner. Careless work and no attention to detail. I am out the cost of the hat, logos and the $25 I paid for the sewing, so around $70 loss for me, plus my time wasted. Also not friendly at all.

    Front
    Jessica J.

    Kim is amazing not only did she do a fabulous job on my sons letterman's jacket she finished it in record time! It's awesome exactly what he wanted even though she doesn't do Cal High Jackets often. If your in need of a new letterman's jacket I recommend Kim Hands down!!

    Logo designed by my husband. Kim had to match the thread with one that was discontinued. It's perfect.
    Blossom S.

    Beautiful work, excellent customer service, done in a timely manner. Thank you Kim, and crew!! Kim had to match the thread with one that was discontinued. It's perfect! (Logo designed by my husband)

    Now THATS KUSTOM
    Mika B.

    Thank you so much Kim's Kustom and I do mean custom to order. My son's vastly jacket came out beautiful and everyone wants to know who did the job this NMHS was not a week early but better then we could have imagined. The service was excellent and the details were amazing!!! Update: you guys did it again just awesome custom embroidery job Timmy loves his new jacket that he will be using back at UNLV for his geology department and they are all going to wonder where he got it done and unfortunately you guys are located here in the bay so they if they want to get the same thing they're going to have to fly here:) If you're looking for custom embroidery for a good price definitely go see Kim. As you see from the pictures they do a wonderful job and the quality is top notch so if you're looking to get custom things for high school or for your bowling team or whatever then please visit Kim's embroidery shop you will not be disappointed:)

    Great Logo
    Victor M.

    Kim, liston to what I wanted. Than delivered in A+! Great prices on a timely manner. Will do business soon. Thank You, Kim;)

    Before: Cal Golden Bears football jersey #1
    Gerald R.

    CAL GOLDEN BEARS FOOTBALL JERSEYS Growing up I had (and still have today) two Starter jackets: SF 49ers and California Golden Bears. I had embroidered my last name on both jackets at Kim's Kustom, which used to be located across from my alma mater James Logan High School. As James Logan kept expanding this place was closed down so I thought. I was delighted to find out that Kim's Kustom moved to a different location in Hayward. I own three Cal Golden Bears football jerseys of prominent Cal players that had their numbers but not their last names. The jerseys are #1 (DeSean Jackson), #10 (Marshawn Lynch), and #21 (Keenan Allen). I went here two weeks ago with my 3 Cal football jerseys to have these jerseys embroidered with those last names. I picked up those jerseys today and I wanted to say I'm really impressed with the job Kim's Kustom embroidered the last names of these players. The only concern I had was with #21 because the space on top of that jersey was narrow and I wasn't sure if the last name Allen could fit within that space. Kim's Kustom was able to embroider that name on that jersey. I can't wait for another project for Kim's Kustoms to do for me. Maybe it's embroidering the name of Aaron Rogers to a Cal Golden Bears final jersey #8 or another Cal Golden Bears theme. Whatever the case great job Kim's Kustom throughout the years for embroidering my last name on my Starter jackets and now embroidering the names on my Cal Golden Bears football jerseys.

    1Goodlookingjacket

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    11 months ago

    Great work done by them! They put a very artistic Arabic detail on graduates sash and also it was done quickly. Highly recommended them !

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    Referred here, and it was a BIG waste of time. Just bad service with a smile and a thank you. (You know the type)

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    4 years ago

    Custom design and professional service! We've purchased two letterman jackets from Kim!

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    Page 1 of 2

    Ask the Community - Kim's Kustom Embroidery

    Review Highlights - Kim's Kustom Embroidery

    Ordered a letterman jacket for my son and it was a great experience.

    Mentioned in 5 reviews

    Read more highlights

    Aranea Craft Studio - My completed project from Erin's How to Sew a Japanese Knot Bag Class

    Aranea Craft Studio

    (32 reviews)

    I came in looking for black lining fabric and left with black linen! I wanted to finish my skirt…read morethat day to wear out and I'm glad I found a light enough fabric that worked well as lining :) Great service, nice people! I was also delighted to find japanese fabrics, didn't buy any that day, but will probably returning for some! While I was there, there was a knitting(?) class going on. It seemed interesting and fun, I might need to join a class sometime!

    Such a wonderful studio!…read more Came across the studio after having breakfast in the area because I've started needle felting. Found parking conveniently right in front in the street since it was a quiet day out. I was looking for wool roving which she didn't have, however, she was so kind to explain the difference between the types of material and she showed me the correct type of yarn she did have that I'd be able to pull apart with my carding brushes! She had a lot of equipment to use for yarn crafts and it was great to see the variety of product inside. Apparently she holds craft nights and such too which I'm planning on looking into. Prices here were sooo much better than all the places I've found online which is also have to pay extra for shipping. She also even rolled the yarn into a ball for me before we left. Hopefully they'll have wool roving here soon, but I'm thankful for the yarn we were able to purchase for my current projects :) The best part -- her dog Jasper kept us company throughout our whole experience there and he is the absolute cutest cuddle bug! Can't wait to come back.

    Said With Threads - dirty blazer

    Said With Threads

    (181 reviews)

    $

    Eileen, while a nice person, is utterly incompetent and unreliable. If you consider yourself a busy…read moreperson who needs someone to perform alterations within a specified time frame, AVOID Said with Threads and strongly consider going elsewhere. Her inability to properly schedule appointments and have projects completed on time disqualifies "Said with Threads, LLC" as a viable option for having clothing alterations performed. If you are an East Bay resident and need alterations performed, please read the rest of this review before scheduling an appointment with this establishment. I've been going to Eileen since December 2024. Online reviews looked good, and her shop was near my house, which made it convenient for me. I encountered an odd issue with her during my first visit. She had informed me my pants were ready for pickup, and I specified the day/time I would be coming in. When I went to her shop for pickup, I called, and she informed me she had gone to deliver an order for someone else because she didn't think I would appear on time. I was completely baffled as to why she reached this conclusion and why she admitted it verbally. Between September and October 2025, I had requested that she perform alterations on some pants. On this occasion I was charged the day I left the articles with her and was assured they'd be ready on the date she had specified. Prior to picking them up, I called Eileen and informed her I was on my way. When she answered, she told me my pants were not ready and that she hadn't even started working on them. I was quite upset over this since more than a week had passed since I'd left the pants with her. About a month later, I brought in a blazer she had worked on previously and asked her to reattach the buttons, as some of them had come loose. Although she did not charge me for this, she assured me the blazer would be ready on time. She failed to have the blazer ready on time when I went to her shop. I went to go run some errands for about an hour, and when I came back, she had finished working on my blazer. This indicated that she did not need more than a week to work on my blazer and had procrastinated or otherwise failed to make good use of her time. What frustrated me, however, was the condition in which she returned my blazer. It was covered in lint/hair/debris and had a strange odor to it. I had dry-cleaned it prior to leaving it with Eileen, and her utter lack of regard for keeping it clean really upset me. Most recently, during December 2025, I requested an appointment two days in advance. I wanted her to hem some pants I needed for work. She had agreed to meet me at 11 am on a Wednesday. On the day of the appointment, I called her to let her know I had arrived. When she answered, she told me she had mistakenly marked my appointment for a different time/day and had left to attend to another client.

    I really want to give this place a 5 star review because Eileen is so sweet/friendly... but this…read morewas the one and only thing that made me cry throughout the entire wedding planning process :'( Three months before my wedding, I brought my dress in for my initial consultation and price quote. I found Said With Threads through a Facebook wedding page and Yelp (all with good reviews!). Eileen doesn't uncharge for weddings so her price was much more reasonable compared to other bridal boutiques. Another reason I chose her was because her shop was close by, only a ~10 minute drive away. Initially, the plan was to have the dress done in 3-4 visits but it ended up being a total of 10 (!!!!) appts... literally up until the week before leaving for my wedding. It was soooo stressful going into each appt because it was always a gamble on whether or not the dress had been changed/fixed since the last appt. In addition, EVERY TIME that the dress was too tight, she asked if it was because I was bloated/swollen from being on my menstrual cycle.. even when I'm not (not sure if it's just me but I find that to be lowkey rude lol) 6/21 - initial consult 7/9 - first fitting, measured and pinned 7/16 - waist too tight, cut hem 7/30 - waist still too tight, uneven hem 8/4 - cancelled due to covid 8/24 - still the same waist tightness, she noticed I was upset so she planned/pinned the bustle 8/28 - waist slightly looser but still tight, bustle uneven 9/3 - nothing done because she thought the appt was the next day 9/4 - tightness around the waist still the same, shoulder straps uneven, I requested to see the dress with the bustle undone and I noticed that the hem was way too long when the bustle was let down 9/9 - waist feels even tighter, I had to recommend her to measure my waist with my regular clothes on for comparison 9/10 - dress fits well, she fixed some slightly loose fabric under one armpit when I pointed it out but OMG FINALLY DONE!!!

    Hancock's Embroidery & Craftworks - Personalized Custom Dance Bag

    Hancock's Embroidery & Craftworks

    (17 reviews)

    $$

    Robin Hancock is done an amazing job with our aprons and it was earlier than she said she would…read moredeliver and she is a very detailed person and out aprons and visors for a very very affordable Price and she even made a little frock as a gift with out logo on it for My partners little Baby.

    Never going back. I went there a year or two ago to have embroidery done on a parka. I was told…read morerudely that the parka had perfume on it and it needed to be washed. I told her my daughter doesn't where perfume. She insisted I had to wash it. I stay calm, but I was mad and offended. I washed it and brought it back, only because this was the only place with a team patch. I was given the choice of front and back embroidery. My daughter chose the front and the lady stated if she wants the back done then bring it back. Well today I brought it back to have the back embroidered. The same lady stated she couldn't do it, because the parka was used. I told her I was told they would do the job. She asked who and I said someone knowing full well it was this rude lady who told me a year ago. She then goes on and tells me she can't do it, because it could ruin her machine and if I have a disease it can be transferred. I couldn't believe what she said and was appalled. She just insulted me and my family. Then she starts saying its against the law. I just ignored her comments and asked if I could by the patch. She said no. I could tell she didn't want to sell it to me. If its true and you can't sow it on once the jacket is used then tell people upfront that they can't bring it back. Teams and parents stay away. You might have a disease also. The only disease is this business. Disgusting. Oh and come to think of it, my daughter has a letterman jacket. Once she wears it, it is also used but they still embroider through the years. Saying that then you must be lying to me about not being able to sow on a patch. After telling my family about the disease comment they also will be telling friends not to come to this place. You basically said I was a dirty filthy animal. Thanks for nothing.

    Graphic Affect

    Graphic Affect

    (102 reviews)

    $

    North Valley

    I was looking for a place that does emobroidery for driver hats as a gift for my groomsmen on my…read morewedding day and stumbled upon Graphic Affect on yelp. When searching online not many places do embrodiery on driver caps or they were overpriced. I inquired online and got in contact with the owner Edgar. He told me to bring my driver cap in so they could take a look and see what they could do. I came to the shop with the driver cap that I had purchased on Amazon and the owner Edgar said they would be able to do it for which I was excited about and for a good price. I'm so glad I was found Graphic Affect to help me out. Edgar provided his recommendations on the font, color, and design to make the names show up nicely. I had 10 caps that I needed emobrodiered within a week of my wedding. Edgar and his team were able to get the embroidery done just in time for the wedding! Highly recommend! Very friendly and easy to work with! I appreciate your help in making my vision come to life! My guys loved their hats!

    I'm a small business owner, and Edgar was willing to help me with a small apparel order, which I…read morereally appreciated. Most shops only take large orders, so this meant a lot. I first worked with Edgar about 3 years ago when he helped with some merchandise. His embroidery and overall quality were great. I came back again this year, and the quality was just as good. Thank you, Edgar, for your help. I look forward to continuing to work with you!

    Kim's Kustom Embroidery - sewingalterations - Updated May 2026

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