Had Kim customize my WNBA Golden State Valkyries jacket. They helped me with my personalization ideas and the end result was impeccable work & attention to detail. read more

Kim's Kustom Embroidery - Personalized Founding Guard GSV jacket, at Unrivaled Philly - Sewing & Alterations Near Me - Hayward, California

They do good work but they also take a long time to complete the work. Don't recommend if you need something in a rush. Otherwise they are good at what they do. read more

Highly recommended - Kim's embroidery work is beautiful! When the iconic Harris Walz camo hat sold out, I decided to create my own... and several embroidery businesses (which had minimum order requirements) referred me to Kim's. When you walk into Kim's Kustom, you're surrounded by gorgeous examples of the many projects she's handled. I truly appreciate her willingness to handle my small scale project - Kim exceeded my expectations all around: her rates were reasonable, her work's exquisite, and my hat was ready sooner than expected. If you have an embroidery project - large or small - please give Kim a call! read more

Kim's Kustom Embroidery - Sewing & Alterations Near Me - Hayward, California

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Absolutely rude customer service. My wife called ahead to get directions for their shop and the worker answered. The man was yelling over the phone and say "this place shouldn't be hard to find." Terrible customer service. If they didn't already have the money I would have never picked up the jacket. read more

Great work done by them! They put a very artistic Arabic detail on graduates sash and also it was done quickly. Highly recommended them !

28 years apart I've used Kim's Kustom Embroidery for my needs. This place is top notch to get things sewn custom, on polos, shirts, jackets, etc. I first went to Kim's when I was in high school back in 1993 or 1994 with my letterman jacket, and as recently as today to have them sew something on my new jacket. They have impeccable workmanship, customer service, and fair pricing. Don't skimp out if you want your items done correctly, come here to get it done right. read more

I dropped off a hat to add two logos, I dropped it off before Thanksgiving and never heard back from them, I emailed them twice during the next couple weeks and no response. I also called them and they said to come in the week I called, as they have forgotten about it and it would be done Friday. I went about 3 weeks after I dropped if off and they forgot again, so Kim did it while I waited. It took about 10 minutes. The logo in the front looked fine, the the rectangular logo on the back was crooked. I will never go back and do not recommend them, they forgot about doing my hat twice, and instead of one week it was 3-4 weeks wait for ten minutes of work. I paid full price, highly recommend finding someone who does better work and takes care of their clients in a professional manner. Careless work and no attention to detail. I am out the cost of the hat, logos and the $25 I paid for the sewing, so around $70 loss for me, plus my time wasted. Also not friendly at all. read more

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Kim is amazing not only did she do a fabulous job on my sons letterman's jacket she finished it in record time! It's awesome exactly what he wanted even though she doesn't do Cal High Jackets often. If your in need of a new letterman's jacket I recommend Kim Hands down!! read more

Kim's Kustom Embroidery - Front - Sewing & Alterations Near Me - Hayward, California

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Picked up my child's Varsity Letterman Jacket earlier today. Kim did a fantastic job with the custom work. We had an 11" patch w chenille in the back. It came out so good...kinda blew my mind at how detailed she was able to get. I'll say it was a process because I wanted to make sure everything was just right. Sizing of patches and variety. Not to mention my child needed to approve every step before it went into to sewing. Kim knows her stuff...so many years in the business she gets it right. I'm so thankful for her work! My child is smiling ear to ear. I recommend Kim's Kustoms! read more

Kim's Kustoms did a fantastic job on my son's letterman jacket! I ordered it in April and had the jacket back before the end of May! Everyone who sees the jacket raves about how amazing it looks! THANK YOU!!! read more

Beautiful work, excellent customer service, done in a timely manner. Thank you Kim, and crew!! Kim had to match the thread with one that was discontinued. It's perfect! (Logo designed by my husband) read more

Kim's Kustom Embroidery - Logo designed by my husband. Kim had to match the thread with one that was discontinued. It's perfect. - Sewing & Alterations Near Me - Hayward, California

This shop accepted my small embroidery job and did the monogramming for my dads urn cover Super friendly and reasonable. I would recommend them for any embroidery needs read more

Thank you so much Kim's Kustom and I do mean custom to order. My son's vastly jacket came out beautiful and everyone wants to know who did the job this NMHS was not a week early but better then we could have imagined. The service was excellent and the details were amazing!!! Update: you guys did it again just awesome custom embroidery job Timmy loves his new jacket that he will be using back at UNLV for his geology department and they are all going to wonder where he got it done and unfortunately you guys are located here in the bay so they if they want to get the same thing they're going to have to fly here:) If you're looking for custom embroidery for a good price definitely go see Kim. As you see from the pictures they do a wonderful job and the quality is top notch so if you're looking to get custom things for high school or for your bowling team or whatever then please visit Kim's embroidery shop you will not be disappointed:) read more

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Referred here, and it was a BIG waste of time. Just bad service with a smile and a thank you. (You know the type)

Update: It was so bad I had to go back in and ask them to at least replace the L. I would pay for it. After begging they said OK. It will be ready next week. I said they were a week late already can they do it faster, guy questioned me then looked at dates on receipt to see I was right. They mumbled something about doing it. I have no hope I already bought replacement hoodies to take somewhere else,anywhere else. I will update after I pick up my order. Seriously crying ***** Very disappointed. They said the order would be ready last week and never texted me until I called. I was quoted 8.50 and charged $11 an item. I just wanted a first name embroidered on a custom hoodie in cursive. It is not cursive. I asked why the capital L and J were not in cursive they said that is their cursive. I said that's not what I expected, it looks bad, you should have shown me a sample. Oh and you were late and overcharged me. Then he was rude and argued. I just left because there's nothing I can do. So very sad I almost cried. read more

Kim was wonderful to work with! I had last minute project for work and she helped and more. And she made me look good as I delivered the project ahead of time and perfectly done! Thank you Kim! read more

Kim, liston to what I wanted. Than delivered in A+! Great prices on a timely manner. Will do business soon. Thank You, Kim;) read more

Kim's Kustom Embroidery - Great Logo - Sewing & Alterations Near Me - Hayward, California

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BAD ATTITUDE I was picking up my orders and was not sure if the embroidery was line up, so I asked Kim. She basically told me if I am going to question her, then I should take my business elsewhere. I was in shocked. She should have enlightened her customers rather than being so defensive. read more

Upon dropping off my items I was thrilled by the warm greetings and how quickly they were able to get our prototypes done. I was promptly called and went right away to pick up my 2 garments. I had to sent the vests back because they had not properly clipped the strings around the lettering and it was all frayed so they took them to the back and fixed that. I know it was rushed because were hoping to get approval to move forward with 60-75 more of the exact thing but with an order that large and a potential for a whole new customer base you would think that these people would be a little more meticulous! I guess they don't need any business. Not to mention the lettering was crooked on both the front pocket areas of the vests! $150 for absolute TRASH! I am so embarrassed to bring these back for show!! Obviously not moving forward with this company. read more

Custom design and professional service! We've purchased two letterman jackets from Kim!

CAL GOLDEN BEARS FOOTBALL JERSEYS Growing up I had (and still have today) two Starter jackets: SF 49ers and California Golden Bears. I had embroidered my last name on both jackets at Kim's Kustom, which used to be located across from my alma mater James Logan High School. As James Logan kept expanding this place was closed down so I thought. I was delighted to find out that Kim's Kustom moved to a different location in Hayward. I own three Cal Golden Bears football jerseys of prominent Cal players that had their numbers but not their last names. The jerseys are #1 (DeSean Jackson), #10 (Marshawn Lynch), and #21 (Keenan Allen). I went here two weeks ago with my 3 Cal football jerseys to have these jerseys embroidered with those last names. I picked up those jerseys today and I wanted to say I'm really impressed with the job Kim's Kustom embroidered the last names of these players. The only concern I had was with #21 because the space on top of that jersey was narrow and I wasn't sure if the last name Allen could fit within that space. Kim's Kustom was able to embroider that name on that jersey. I can't wait for another project for Kim's Kustoms to do for me. Maybe it's embroidering the name of Aaron Rogers to a Cal Golden Bears final jersey #8 or another Cal Golden Bears theme. Whatever the case great job Kim's Kustom throughout the years for embroidering my last name on my Starter jackets and now embroidering the names on my Cal Golden Bears football jerseys. read more

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Love, Love, love the way my son's letterman jacket came out. They did an amazing job at Kim's Kustom Embroidery. From the beginning, at selection process, (this being the first letterman jacket in our family) to the end at pick up, pure class act. Thank you Roy and Kim and anyone else behind the scenes that was involved in the process. We are very satisfied with the result and to see a smile on my son's face! read more

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I have taken 5 items to Kim at this point and have been pleasantly pleased with her custom work and attention to detail. If you are looking for quality work and quick turn around time, I recommend Kim's services. Thanks Kim!!!!!! read more

Great service and high quality workmanship. I took some shirts for our local team to have the mascot symbol embroidered on them. I picked the shirts up a few days later and everyone was impressed by the standard of the embroidery on them . The service was fast and efficient. Price fair and the staff very accommodating. read more

I unfortunately forgot the name of the man running the front desk, but he was the most helpful person. Turned out embroidery on my jacket wasn't going to work, but he was more than happy to offer advice on what I could do. I ended up doing it by hand because that was going to be the easiest. Thank you, sir. read more

I brought an item in looking for some custom monogramming with a relatively small time window and they accommodated my request perfectly. The embroidery was exactly the size and color I requested and ended up looking really nice. Couldn't be happier with my experience. read more

They provide quick service and work with you to get the best out of your art work, this is my designated place for shirts and hats for work, staff goes right to the point and you get what you pay for. read more

Ordered a letterman jacket for my son and it was a great experience. Final product was very nice with quality work. Brought it back in to have some embroidery added and it was done quickly. Thanks so much! read more

I recently had a hat embroidered by Kim's Kustom. Despite having an equipment issue, Kim was able to get the job done and on time. The work was perfect, and I'm very happy with it. read more

Super nice people they do great work I have them to do my motorcycle patch and it came out great thank you I will be doing more business with them in the future. read more

Drop a backpack off for some embroidery done on Tuesday and got a call on Thursday said it was done. Pick it it and it look great. Very fast turn around... read more

Stretch earned his varsity letter in two sports last year and with blank canvas in hand(blank letterman jacket) we trekked off to Kim's. They were really helpful, showed him different styles, patches etc. It turned out GREAT! read more

I've been working with Kim on a variety of orders since 2000. We've done t-shirts, polos, jackets, sweatshirts, patches, hats, bags, etc. It's been mostly for fellowship and church, but even did some family reunion stuff. Kim and Roy are great! They respond quickly and will work with you on pricing. The turn around time is super quick too! I highly recommend for anyone looking for embroidery work :) read more

I needed to get some bar towels embroidered for my brother in-law's bar. (I come from a family of lushes, so when my Irish brother in law remodeled his garage to a fully functioning bar, my dad actually cried a bit). It was the eve of his birthday party and my dumb ass forgot to do the towels. I got a recommendation from our very own Luis M., whose friend owns the place. I called her up and semi-begged her if there was anyway to have them done by today and she was more than willing to oblige. I cannot tell you how awestruck I was by her customer service. I go into her shop and there are samples of her work everywhere. She does great stuff. You can come with a picture of anything and she'll embroider it for you. Finally! Someone who can do my screaming skull eagle with flaming lightning blot wings future diaper bag!! The prices are a bit hefty though. (20 per towel to get "The Feisty Wench" stitched in, ouch) But it was worth it for the service and the look on his face when I got it. That night I drank 4 Irish Car Bombs, about a pint of Glenmorangie 18 year Highland Scotch Whiskey, 5 pints of Guinness, 2 Jagerbombs (don't ask), 6 Kamikaze shots, 2 snake eyes, and then my own liver begging for euthanasia. So 2 embroidered bar towels: $52 = getting shitty in a private bar for life..... fair trade. P.S, while you're waiting for your stuff, Kim will dish out the dirt on Mr. Lou.Eazy himself. Mwahahaha read more

I came here last week needing to get sash done for a Graduation the following day. I thought the sash wouldn't get done in time since it was last minute. But, this place certain pulled through because I ordered the sash to be embroider around 10 am and immediately after 2 hours, I received a phone call informing me that the sash was already done. I was very impressed especially because it was a last minute work and the price was just right. I will definitely go back to this place for future embroidering. read more

I'm genuinely surprised that after Kim's has basically supplied the letterman jackets to the athletes of the area's high schools, they don't have more 5 star reviews. My brother and I have both gotten our jackets from here as it's "the place where everybody gets their letterman jacket" and there isn't really a question as to why that's the case. There are other places you can get your letterman jacket, but when you take a look at the ones made from Kim's Kustom next to those, the other ones look awkward. Being a cross country runner as well as track distance runner, I'll attend many invitational meets with many schools, so I'll see other athletes wearing the lettermans from their areas, and the ones from Kim's just look so much better. Of course you're paying top dollar for these jackets, but of course that's because you're getting the premium. The only ever problem I got was that the jacket took one business day more than estimated, and that was understandable as I took my jacket in to get updated during the week when everybody else decided to get theirs updated. read more

Thank you Kim's Kustoms! Kim was awesome and so damn helpful. She didn't notice that I noticed her angel wings peeking out of her sweater. Anyways, me and my fiance needed some hankies embroidered for our wedding in less than 2 weeks. Uhhhhhh... no problem for St. Kim of Kim's Kustoms!. We got them all done on time and the quality was clean as a whistle that was recently cleaned by a cleaner of whistles! Thank you again! read more

I brought 2 different letterman jackets to Kim's to have items added on and stitching written as well. They were very professional and up front with the timeline of when they would be done. They were prompt and I was very pleased with the work they did on my children's jackets. The pricing was average not too high not too low. read more

My older siblings have both gotten their varsity jackets done at Kim's when they were in high school and when it was my turn, there was no question where I would go. I was in band in high school (yes we can get lettermans too) and would get a couple patches every year so after every season, I would come to Kim's to get my jacket updated. They have always been really helpful about patch placement, embroidery, and showing you all your options. (Varsity jackets are ridiculously customizable.) They even shoed me a saxophone patch which I'm probably a little too excited about. My mom and I went in a couple of days ago to finish my jacket and to get her her own... She's been a teacher at Logan for over 20 years and graduated from there also so she wanted something to kind of signify all she has done for the school and vice versa. Roy and Kim were very helpful like always. They answered all of my mom's questions and catered to everything she wanted. They really know their stuff! I'm glad all the high schools in the area have people as knowledgeable as them! read more

Now I'm so happy Now I gave it a five-star excellent customer service excellent work for a good price so if you need something to put on your black of your vast and in front of your vest she will do it. read more