Love the service and the details they do with items have they alter. My go to spot when I need help

The lady at the front was full of attitude. Came here to assess cleaning for a jacket to get an idea of how confidently it could be cleaned. The lady consistently repeated "we'll do our best" in an agitating way, but this is not exactly the answer I was looking for. I was hoping for specifics, some specialized knowledge that shows experience of some sort, but instead, kept getting the same generic answer, despite my many attempt to rephrase this in ways to get a better, more specific and knowledgeable answer. This was not the case, but instead, felt like she was badgered and completely annoyed by the question. Don't think I'd ever come back here again, nor would refer this place to anyone. read more

I've brought my work suits to this dry cleaner several times. Because of my job, I wear suits almost every day, and sometimes extended wear can cause damage or wear and tear to the fabric. This shop not only does a great job with dry cleaning, but they also help mend any damage to the suit. The quality is excellent, and the prices are very reasonable, usually around $20. The store environment is also very clean. I highly recommend this dry cleaner that also offers tailoring services. 我已經在這家乾洗店洗了好幾次我工作的西裝。因為工作需求，我幾乎天天穿西裝，有時候長時間的穿著會導致衣物的損傷和弄傷，這家店不僅幫我乾洗得很乾淨，更會幫我縫補西裝破損的部分，品質也是非常不錯，價格也非常的合理，都是在$20左右上下。店家環境也非常的乾淨，我強力推薦這家有提供裁縫服務的乾洗店。 read more

I have come here to have dresses and pants altered. Always so sweet and professional. They have always done a wonderful job with my alternations. She has also sewed a patch and did a suit dry cleaning. The prices are worth the well done job! read more

Great and efficient service with a fair price. They also give hangers with the clothes after with a plastic cover around each clothing. Only downside they never called me when it was ready had to check in and ask for when it's done read more

Took my daughters' dance costumes here to get alterations. They are very friendly; great customer service. The prices are reasonable compared to other places I've gotten alterations done at. The quality of work is good and was finished fairly quick. I will definitely come here on a regular basis for alterations. read more

They're great! Always kind, helpful, and on time. Besides dry cleaning, my wife has used them for alterations, and I've used them for tailoring suits. Everything has turned out amazing. read more

I am going to this place for several times since it is so close to home but this is the second time that she made me upset, am not sure if she is the owner. The first time my husband brought his scrub pants to get altered, it was roo short whenever my husband is wearing at work when I said it to her she said she measured it then I stopped going to her then I came back thinking to give her a second chance then I went to get my Adidas sweat pants altered w/ the adjustable string at the bottom so when I picked it up, the adjustable strings were gone & instead of being apologetic she is blaming me that I did not say to her to keep the original so I told her but that is the style of the pants & charging me extra $14 to put it back. It was a back & forth discussion without her recognizing her mistake & the most important she threw away that pair of strings she cannot find it. Left the place & will not come back. read more

I've been coming here for a while now, and the service is always amazing. She consistently gets my dry cleaning done on time, and everything always comes back looking perfect. You can really tell she cares about the quality of her work and her customers. Reliable, professional, and very friendly -- highly recommend this place to anyone looking for great dry cleaning service! read more

i had such a great experience here getting my cultural ethiopian/eritreab dress tailored, it fit me so well after they undid the seams under the dress and restitched it so it could actually fit me. Plus, she was able to do it soon so I could wear it to my brother's wedding :) see pics below! I would highly recommend this place to anyone looking for quality tailoring. read more

Diamond Cleaners - my dress - Dry Cleaning Near Me - Hayward, California

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Unbelievably fast service and very kind people too! Great prices and cashless which is nice! There have been many a time when I needed my suits and shirts hemmed or dry cleaned in a rush for awards season back in LA. And the ladies who run Diamond Cleaners have always been so helpful, FAST and courteous! They also repair my beanies and scarves and do some beautiful couture work on my suits and suit jackets for those extra added details. Fair and reasonable prices too! They have me as a customer for life! - Neil read more

Awesome customer service, requested to make a long skirt out of a fabric cloth we brought in, they did an Amazing job! Thank you! read more

Diamond Cleaners - Skirt - Dry Cleaning Near Me - Hayward, California

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They are the best! The ladies that run this cleaning and alterations shop are so sweet and work so hard. I had a few ballgowns that I needed taken in, and one complex-ish project where I wanted to replace a corset closure with a zipper. She did an absolutely fantastic job, and even had to redesign the top part of the dress to make it work for me - all in less than a week! Real-life fairy godmother right here. read more

Quick and straightforward service. Pricing is reasonable for the market and dry cleaning was completed in less than a week.

I came here to get a dress altered and it was okay. The lady was super nice and helpful but I almost felt rushed when getting the alterations. When I picked up my dress, I noticed there were SO many loose threads; I had to personally cut them because they looked really bad. And some of the stitching wasn't done so great. While I appreciate learning the type of alterations they do, I will not be coming back. read more

First time customer! I dropped off my wool blazer jacket for a quick dry cleaning; they charged me $10. It was a quick process: provide your name and phone number so they can input it into their system. They told me it would be ready in 5 days, but I called them a few days after I dropped it off and they said it was already ready. read more

Diamond Cleaners - Inside - Dry Cleaning Near Me - Hayward, California

I came here in April for my daughter's prom dress to get it altered and this place did a amazing service on her dress and the turnaround time was not bad at all the lady that helped me out there was very knowledgeable and helpful she did amazing work and I will definitely go back to her in the future I do recommend anyone that lives in the area to definitely go here!!! read more

Love the service provided at Diamond cleaners. I'm always last minute when it comes to alterations and they make accommodations for me. I've had 2 dresses that required for the straps to be shortened. I loved the way they turned out. read more

Diamond Cleaners - Dry Cleaning Near Me - Hayward, California

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They did an outstanding job cleaning my draperies. Even though my draperies are at least 15 years old, they came out looking like new. Very pleased. read more

I just came in today to ask for prices and the lady was super rude! I would not recommend!

Tam is great, and I'm always happy with the service I get here. I've gotten my suits and ties dry cleaned here before weddings and they're always able to meet my (sometimes short) deadlines. Usually if I bring them in on a monday, they'll be ready by thursday. They also do a great job at hemming pants too! read more

Purchased a non-maternity dress online and once I received it, I realized the waistline was too low, and wouldn't work for my maternity shoot in 1.5 weeks. I took it into diamond cleaners to raise the waistline and fix the sleeves and I couldn't be happier with the quality of work. She was fast, attentive and turned it around just in time for my photos. Would absolutely recommend them for more than just dry cleaning. read more

Diamond Cleaners - Dress adjusted by Diamond Cleaners - Dry Cleaning Near Me - Hayward, California

I highly recommend Diamond Cleaners for any alterations, especially for special occasion outfits! As soon as we walked in without an appointment Tam helped us immediately and spent over an hour seeing how we should alter my prom dress and provided her very experienced insight which I really appreciated! read more

Diamond Cleaners - Tam hemmed my prom dress shorter for me her work is the bottom hem and the top is the original and she replicated it perfectly. - Dry Cleaning Near Me - Hayward, California

I went there for the first time a few months back. Not the most friendliest and most efficient place just for a few shirts to be washed (press and clean), took 5 days. They prefer you to pay cash so they don't have to pay more to credit card companies if you use a credit card. The lady insisted for me to pay in cash which I didn't want to, but I gave in to the cunt lady. And they don't clean your stains for blouses or dress shirts as they adamantly stated. They are pretty frank and impolite. You would think businesses, especially local small businesses would give better service especially during pandemic, but this place doesn't give a sh*t. I rather pay more at a different place for better service. You get what you pay for. read more

These people are thieves and scammers!! Left my bridal shower dress with them and they completely ruined it and when I asked why she said I don't know come back next week and ask the lady who worked on it. I asked for her to look at the damage to the dress she completely ignored me! The worst experience EVER!!! No apology or refund, nothing! All they did was laugh and talk to each other and pretend they didn't understand. read more

I hate wearing suits. That is up-front. I do not like wearing them. But I work in the funeral business so I am expected to wear them. Ok. If you have to wear a suit, you might as well do it right. There are a million youtube videos that can help you get the look you want and NOT look like you are wearing your dads clothes. I took two high-end suits to Diamond to get fitted. A Ralph Lauren and a Hugo Boss. I wanted to make an appointment for a fitting (one I was willing to pay for) but she insisted on a couple quick measurements. My biggest concern was the front of the jacket, as it looked too 'boxy', meaning it had too much material. I got them back in a week. Pretty good! The price was ok, fair but not too bad. There is no such thing as discount tailoring and I know that, so keep in mind the couple thousand you put down on the suit is the start, and getting it fit is part of the price. She did a great job on the jacket-sleeve cuffs and the back drape of the jackets looked great. BUT! The pants on the Lauren weren't even hemmed, and both jackets were still boxy. I take them back. She was cool about the pants, no problem, but when I was telling her about the jacket fits she says, "It is not going to look like you want." What!?!?!?!?!? Do you understand what a tailor is for!?!? I am not asking you to make me skinny. I am asking you to alter my suit so it follows my fat. (Typical dad bod btw) And then she tries to charge me more, to 'move the buttons'. I would have paid for a fitting. I would have paid more for some extra time to get what i was looking for. (I.e. customer service) but i am not ok with paying more money in something i have to bring back. And double that if you are rushing thru your work. I got both suits back today. The pants look great! But they just moved the buttons back on the jacket rather than altering the cut, and the buttons are sewn through the liner, so now there is an awkward puckering unless i button it up. I am pretty bummed, but I don't want to take them back considering how rude she was and how much she made me feel like i was putting her out ( hello? I am paying you here?) Sorry I bothered you. I wear suits for the dead. I honor their passing by paying attention to the details. It matters. lf you got some stuff at a thrift store or the time in the gym is paying off and you want to spruce up your fit, Diamond is your spot! But if you drop a couple thousand on a suit and need someone to pat attention to the details, you may want to think twice before leaving it here, unless she addresses your specific concerns and YOU feel like she hears you. read more

Tam was great when I needed a last minute alteration for my maid of honor dress. I appreciated it so much.

Took some clothing here cause it is in my neighborhood. Before I went I yelped it to see what the reviews were and they were pretty decent. When I yelped it I noticed a 10% discount for checking in. When I mentioned it to the lady she told me that they are not doing that anymore. She went on to explain that prices have gone up, but they haven't raised theirs and they couldn't use the coupon. 10% is not a lot, we are talking MAYBE $5 off my order . She called someone on the phone and explained the situation and came back giving me 5% off. Here is it a month later and the coupon is still on yelp. Your getting a 3 star review instead of a 5 star review over $2.50 I hope it was worth it to you read more

Pricing on website is not up to date apparently. Wash & Fold Service is $3.50 per pound instead of the advertised $2.50 per pound. I ended up going elsewhere due to the discrepancy. read more

We were recommended by my daughter's school to bring her choir dress here a few years back and we were hooked and have been coming here since. We are always greeted with a smile and customer service is top notch! read more

Provided me with a last minute alteration for a gala I attended in February. The dress was made shortly after having a baby and was way too big the time time of the event. They did a great job. Thanks so much! read more

First and last time. You get what you pay for! It was cheap but it showed. The suit is ruined. read more

Diamond Cleaners - Dry Cleaning Near Me - Hayward, California

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Tam is absolutely lovely! I walked in to get one vintage silk shirt dry cleaned, and I walked out having Tam alter a vintage dress i just bought in the car. I usually go to Geety's down on Mission for alterations, but because Diamond cleaners is a couple blocks from my house, I thought it was worth a shot. She did a great job taking the dress in and added a button, and when i stopped by a day early to see if my clothes were ready because i stopped by Rite-Aid next door, she had my items ready! She also ironed my pieces and showered me with complements about how another customer adored the dress. I always feel insecure about my height, but Tam said i had a great body to pull off the dress and i definitely left very happy and exuded a little more confidence that day! Thank you Tam! Pro-tip: Pay up-front for a 10% discount off your bill, it's worth it! read more

Good customer service and quick too. They do a good job on cleaning my husbands shirts from the neck. I also bought some masks from them. They are very comfortable and cover the mouth and nose really well. read more

I am pleased to say that they do an incredible job tailoring I had All sorts of alterations done and they are the best period

Updated: They contacted me at 9:40pm and apologized about the situation then said I can go pick it up. I am happy I was able to go grab my things but I wish the situation never happened! (Old review) I am highly upset. Yesterday I came to diamond cleaners to drop off my dress pants and dress shirt and they told me to come today at 7:30 PM to pick it up I arrived at 7:30 and no one was here. I explain to them when I dropped it off that I needed it because my flight takes off at six in the morning in Oakland and I am flying home from my brother's wedding. I have called their number multiple times I have left messages and still no response. I am just highly upset and frustrated because I have to go buy more clothes now and it has just become very inconvenient. read more

We recently used Diamond Cleaners for some custom embroidery work and they did an awesome job. Tam was great to work with. The work was high quality, on time and reasonably priced. We definitely give them 10 out of 10. read more

Been a Customer of Diamond Cleaners for over 10 years. I recently took a dress here for alterations to wear for my friend's 50th birthday celebration. The new owners (Husband & wife) team requested I pay $28.00 dollars up front, which I didn't have a problem with. I had just bought the dress, and went there w/o the shoes I planned on wearing with the dress. The lady was very rude. Said I'm lucky she wasn't charging me $30.00 since I haven't been there in awhile. While trying on my dress, I specifically told her I wanted the dress to be hemmed to fit with my 2 inch heels, or with a pair of sandals. To make a long story short, I picked up my dress the following week, and didn't bother trying it on until this past Saturday, 5/14/16. The dress was way too long. I was disappointed and ended up wearing another dress for the party. I decided to return to Diamond Cleaners today. I brought the dress along with the shoes to try on to show the owners the dress didn't look like it had been altered. The lady owner was extremely rude and hateful. I asked her if she had any intentions of fixing my dress since I've been a customer of this Dry Cleaner for years. She refused. Not once did she try to apologize and say she was sorry for the inconvenience I had. She demonstrated poor Customer Service. She and her husband stood behind the counter mimicking me with sarcasm on their face. Instead of saying, let's see what I can do to make this right for you, she said next time you'll bring shoes with you so this won't happen again. Unfortunately, they have lost my business . I highly recommend anyone who considers taking their clothes for dry cleaning or alterations consider another location. These owners demonstrated no compassion and understanding. The expression on the ladies face was hateful and obnoxious. To me, that's poor Customer Service. Signed, Never coming back here again. Lost my business for good. read more

The dry cleaning and pressing are very good. They are very accommodating with requested pick up times. Reasonable prices. Missing 5th star - not good with removing ring around the collar and fine stitching. I have been using Diamond for years. read more

I use Diamond Cleaners for all my alterations. They do an excellent job. They're conveniently located in the Safeway parking lot.