As someone who's worked in the fashion industry in LA, having your go-to local dry cleaners is absolutely crucial. After moving back to the Bay Area I was searching endlessly for competence, then I found Smart Dry Cleaners: Sumi is truly the best. She's kind, efficient, and incredibly skilled with both alterations and delicate pieces. She's transparent with timelines and has never been late, not even once. Sue has tailored and dry cleaned all my trousers, jeans, jackets, and delicate fabrics like tweed, cashmere, and silk. Her pricing is beyond fair, and her attention to detail is unmatched. HIGHLY RECOMMEND. She even revived my sister's wedding dress from 2014 and my cotillion gown from 2012 that had deep stains, discoloration etc and both came out beautifully! Almost brand new again. I cannot emphasize enough, if you are looking for your local dry cleaners for routine pieces, occasions or alterations for an upcoming event, this is the place to go. *If you need something done urgently, I would go at opening and be direct on when needed by if it's for an event* read more

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I believe I've been a loyal customer for more than twenty years. Smart Cleaners provides excellent dry cleaning services. Clothes are returned clean and pressed. Also, several times over the years I have had outfits alternated. No complaints, just praise for Smart Cleaners. The proprietors are kind and lovely people. read more

Sue has been our go to seamstress for dry cleaning, alterations, and custom apparel for over 25 years. Her craftsmanship, attention to detail, and dedication to her customers are truly exceptional. My wife and I have trusted her with everything from simple alterations to special clothing projects, and now even our grown children continue to use her services. read more

My mom has been going here for over 15 years and Sue has brought excellent service. She's transparent and we've always had friendly interactions with her. Unfortunately, that has changed for us this week. I came in right when she opened as the straps for my graduation dress was too long and it was not adjustable. She told me to try it on, she used safety pins to adjust it, and let me know she can have it done Thursday afternoon. I told her I graduate on Thursday, so if she cannot have it done by that morning, it was okay because I had a backup dress. She told me she can do Thursday morning and all I said was, "Are you sure? I want to respect your time." Not sure how that caused her to get angry with me but she immediately starts yelling, "If I say it's okay then it's okay! We're busy too!" I was caught off guard and tried to deescalate the situation and explained calmly that I understand she's busy especially with graduations happening right now, and that there was no pressure to even do the alteration! She gets behind me and unzips my dress, mumbling underneath her breath and walks away. When I walk out the dressing room she acts as if nothing happened??? She's smiling, writing up my ticket, and then asks if I was there earlier in the week with my mom. All of this happened so fast, and I thought I should just go ahead with the alteration because maybe it was just a moment where she was overwhelmed and was having a bad morning. However, when my mom went to pick up her pants today she was very cold towards her. She ended up finishing my dress early and while my mom was there she almost overcharged her and kept saying "Bye", even though they weren't finished. My mom and I are disappointed and sad to lose our tailor, but we'll never show up again. Seek therapy, I beg. read more

I have been here for alternations for many times. Price is reasonable but some are more expensive. Sue is very straightforward and craftsmanship was awesome. read more

This is the worst place ever. I called here and immediately she started yelling at me, because I asked how much it is to clean a stain off the jacket ? She said " IDK I HAVE TO SEE" yelling at me, and laughing simultaneously at the same time. Don't even want to spend my money here. Do not go here. read more

They advertise with a huge window display "Same Day Alterations." I needed one seam sewn up that may have taken 10 minutes and she refused to do it. So rude and I will never return! Do not recommend at all! read more

We have been going here since they first opened and Sumi is the best and the most kind Korean lady. She alters our clothing needs with utmost care and the fitment after is better than the ready to wear clothing we buy. If there are any damages to the garment she always addresses the issue to our satisfaction. All cleaners mostly out source the cleaning part but she does the alterations herself in house right at the front as you enter and she has delicate hands and great skills. She will alter the garment to your liking and even recommend her input if needed. She always goes to the entire request to make sure we agree on it to have no issues later. There is a fitting room in there and there are no lines or rude personal, just Miss Sumi and hubby to help (hubby dont smile much but he is a nice guy. Korean men LOL) :). She is a blessing and prices are very reasonable and lower that the others to date. read more

Sue is the best! I totally recommend this business. Very professional in all aspects. Super fast and wonderful service. I've been coming to this place for more than 20 years. Excellent place! read more

This place is fast, Efficient and affordable. The lady that runs this business is very sweet and accommodating. I have been here twice and both times had a very pleasant experience. She tailored my dresses just perfect. Will be coming back for future needs. Thank you! read more

Smart Dry Cleaners - Dry Cleaning Near Me - Union City, California

I have been coming to this cleaners for years. Such a sweet lady. Prices are reasonable. I get my alterations and or dry cleaning done here and time frame expectation is always great. read more

Love this place. We had a rush alteration for my fiancés pants for a wedding. Just like other reviews, the wife is the one that will assist you and she is the woman responsible for the perfect alteration!! Not just the length but made the pants more european fit. Great investment of $18 for a more tailored fit. Cute shop and she did not mind when i asked to take photos of her thread collection. People, tip her if you get something altered. She is amazing. Yet to try the dry clean here but for a first experience, we had a great one. Definitely coming back!! read more

Smart Dry Cleaners - The lady had awesome thread collection! - Dry Cleaning Near Me - Union City, California

This place ALWAYS break the buttons on all my dress shirts. I have at least one broken button on each of my dress shirts. I have finally given up on this place. read more

My dress alteration was perfect! They brought in the straps to adjust the chest area, and hemmed the length perfectly--see attached photo. At first I didn't think there'd be much of a difference until I looked at the before & after pics! They were able to get it done in a week. Costed $75, not sure how other tailors compare. Overall great job read more

Smart Dry Cleaners - Before and after alteration - Dry Cleaning Near Me - Union City, California

Love this place and have been coming here for years. I have formal wear, costumes and those special dry clean only fashions cleaned here. They can also do linens. I have always been satisfied with the service and they always meet my deadlines. Alterations here are also great. I am a weightlifter and often need things taken in or let out. Highly recommend! read more

I have been bringing my clothes to this lady for over 20 years. Love her work; she is responsable and very knowledgeable. I moved to San Leandro over a decade and I still bring my clothes to her! read more

I've been going to this since '86. Sumi is great and really enjoy her services and hope all does too. read more

Smart Dry Cleaners - New hours post Covid pandemic - Dry Cleaning Near Me - Union City, California

Sue is Awesome! I get all my alterations and dry cleaning done here. I brought a burger juice stained (Hodads in San Diego) silk shirt and she made it look like New! If I need it fast she is very accomodating.. Holes in your coat pockets? she even put cufflink holes in my Barong Tagalog.. I get my Costco dress shirts altered to have the UnTuck look! read more

Sue was a life saver!! Found Sue through a referral. I needed some last minute alterations done for multiple items & she really came through. Everything was done perfectly & on time. I was also looking for a new dry cleaners as well since mine closed down so now I've found the perfect place for my alterations & dry cleaning needs. Thank you Sue!! read more

Sue is a doll! Very nice lady and was willing to make all the alterations needed. I had to actually come back because one of my pant legs were longer than the other. Other than that, the dry cleaning and the rest of my alterations were fine. They're in a convenient area and their hours are very reasonable. read more

Became regulars for a few months. All was well. One day, I noticed heat damage on my husband's shirts. Another had damage from some sort of sharp object. It was scratched in three places, each scratch ranging from half an inch to two inches long. Yet another shirt had a hole, about half a centimeter in diameter. I asked what happened, and the owner claimed complete ignorance, saying my husband must have damaged the shirts from normal wear and tear. This was definitely not the case. One of the shirts had only been worn one time, indoors, in an office. She also commented that the shirts were poor quality. Somewhere, the Calvin Kline people are crying. I dropped off the shirts in good condition. I picked them up looking like some machine had chewed them up and spit them out. All three shirts were unwearable. I asked for my money back. She refused, saying if she just gave everyone their money back, she would go out of business. Well, she definitely lost our business. read more

BAD SERVICE!!! I will NEVER go here again. I'd been getting alterations, and dry cleaning done here for years. Then one day I had an alteration that was not done like I wanted; I didn't realize it until I decided to wear the dress a week later. Anyway, when I returned to have it corrected, she wanted to charge me full price again, and would NOT negotiate, in fact she walked away from me. I was EXTREMELY disappointed that after all the years I had given her my business she didn't want to work with me, even walked away from me, and wanted to charge me again for an alteration that was not done to my satisfaction. It didn't phase her one bit that she would lose a customer for life over a $14.00 hem on a dress, and a huge lack of customer loyalty, customer appreciation, and customer care. I refuse to give my money, no matter what amount to someone who refuses to work with you when something goes wrong, and refuses to take responsibility for her mistakes. Be careful, she'll take your money as long as things are fine, but if something goes array; she won't care, she'll turn on you quickly, and walk away!! She cares more about the money then she does about her customers!!! read more

I recently discovered this place thanks to my parents. It is conveniently located to the same plaza where I do my grocery shopping once in an while. Both owners seems really nice but I always get assisted by the wife. Fairly reasonable price ($1.95/shirt) for a wash and press. I usually bring in a few dress clothes that I wear for work that I don't want to ruin the fabric by using regular wash and dry. I got a couple of hems done ($10). I just started to utilize the dry clean service not too long ago and this was the first place I ever tried so I can't really compare as far as if it is cheap or not. Overall, I am a satisfied customer since I always get my clothes on a timely manner as promised. Would highly recommend, also to support small business. read more

Was a loyal customer for a couple of years. Emphasis on the was. Spent hundreds of dollars here over the past couple of years and then I went in with two dresses and one needed a lot of work and Sue being the seamstress I could tell was looking at the dress in a lazy manner not really wanting to do all the stitching for it. So she said she could not do it and if I wanted it done, it would cost me three times the amount it was worth. So I decided to leave and not give her my business and took the second dress as well. Fast forward when I went to drop some pants off, she claimed I had left with her precious pins on the second dress worth 2 cents compared to what I had paid her over the years and she also stated that I could take my pants to the other individual who I ended up taking my dresses to. Talk about the audacity and the pettiness. Never again. She has lost my business for life. read more

Quick alterations and cheap dry cleaning. Sounds good to me. I have a hard time understanding the gentleman who works here but doesn't stop me from coming back. read more

WARNING! They will damage your clothes, and refuse to reimburse you! Been going here for a long time, and, recently my clothes have been coming back pressed incorrectly, but I let it slide. However, this last time, a couple articles of clothing were significantly damaged, and the lady who owns the shop blamed me! Refused to reimburse anything for the sake of customer service, for a long time customer! Needless to say, going to take my clothes and business to one of the other half dozen competitors in the area. You have been warned! read more

Been getting my dry cleaning done here for years . Even though I live in the valley now I still come here to get my dry cleaning done. There the only ones I trust to my stuff done. The prices are very good too . read more

Smart Dry Cleaners - Dry Cleaning Near Me - Union City, California

My family and I have been going to these cleaners for more than 20 years. She has cleaned and altered all of my business suits, bridesmaid dresses, and even my wedding dress. What I like about Sue is that she will make any changes necessary to alterations to make sure it fits well, but you have to make sure you tell her what you want (i.e., shorter on the leg, tighter by the bust, etc.) Best part is that they won't break the bank. I've tried going to other cleaners closer to my work and home, but it's just not worth it. I'll drive the extra miles just to make sure my cleaning and alterations are done right. read more

Sue, has been taking care of my family for almost 15 years. Clothes are well taken care of and always on time.

Been a long time customer for quite sometime. I get my linens, cashmeres, suits, and jackets dry clean here. Quality job for a good price.

I had been going to this dry cleaners for YEARS! I tend to wear a lot of silk tops so for awhile, I was bringing them 7-10 items per 2-3 weeks! But there was this one time that they gave me back a fave top torn on the chest. And they told me it was because of the usual "wear and tear." When asked if I can have my money back for the cost to clean the top, they said all they could do was take off a couple of bucks!! So much for treating your long-time customers well! Needless to say, I never came back!! read more

Smart Dry Cleaners is one of the better tailoring shops in and around the Union City area. Sue, the owner and expert seamstress is always congenial and accommodating to me whenever I have tailoring work done. Her prices are competitive and she really knows and understands the customer's needs and specifications. I highly recommend! read more

When I got my clothes back there were patches where the fabric was damaged. This happened to all 3 of the silk shirts I brought in. For the suit I brought in, the fabric was so damaged that there was a noticeable hole in the sleeve! If you want to save your clothes, do not take your dry cleaning here. read more

I've been coming to this place for many years now, i love the friendly and fast service. I usually get my shirts laundered and pressed here and when i need to i get my jackets dry cleaned here too, the price is not bad and the turn around is always quick (even though I often forget to get my stuff for a few weeks). Sue, the lady that runs this place is super friendly and has a very nice personality, I also get my hem done here and I have never had a problem. read more

Great dry cleaner and personalized attention! Been going here for more than 10 years for all of our dry cleaning and alterations!

I would never step foot in this store, and how sad. I just called them to see if they did dry cleaning 'in-house'. The young Asian woman said "why do you want to know?" I was shocked for a moment, and before I could say anything more, she said, "we'll get your clothes back to you next day!" I politely asked again, "but do you have in-house cleaning?" Whereas she replied not very nicely, "just come and look for yourself and see!!" and hung up on me. My gosh, haven't been treated that rudely in years. No, I don't think I'll go see. read more

I've been coming here for 5+ years now and I've never had a problem. Their prices are reasonable and they're fast and efficient. Your clothes are ready to pick up when they say its ready and dropping off clothes usually is done in less than a minute. Parking is also VERY convenient. read more

Always does a great job on my alterations! Very nice lady with a great sense of humor. I have been going to her for over a year now. Good prices. read more