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Updated 1 month ago

Services - iCustom

Clothing printing

Sign screen printing

iCustom Photos

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A red sports jersey with white lettering spelling 'Balentine' and the number 18, draped over furniture in a room.

Horrible horrible I called and he said placement is 7 inches from the hood....well this is 13 inches! He said you approved it WTF your the expert not me know your job! He refuses to do anything to correct the problem!

The shit burned completely
Mary H.

I have come here many times before and have never had a negative experience. Today I brought my son's baseball team jerseys to get last names printed. We went over the list of last names to make sure he could clearly read the names. I paid $189 for 11 jerseys and was told to come back at 6pm. I came back at 6pm to find one of the names was spelled wrong. He instantly blamed me for the error. After fixing the mistake I noticed the white coloring was off and he explained it would wash out. After washing the jerseys I noticed the grey color did not wash out. I called him and he said I would need to wash them a few times. Then went on to tell me its the shirt color and there was no way he could print white on black. He preceded to argue with me blaming ME for the way the jerseys came out. After i noticed every single jersey was burned because he pressed them wrong. I do not recommend coming here for printing any more.

Marissa G.

My boyfriend and I come here very frequently and are usually extremely satisfied with our finished products. This last time we came we weren't too pleased. When we first walk in, we were immediately asked what services were needed. Since my boyfriend is such a regular here he knew the font name of the exact font he wanted, the associate said "we don't have that font, you need to pick something from off the wall"... YOU DO HAVE THE FONT BECAUSE WE'VE MADE OVER 50 SHIRTS WITH THAT FONT AT THIS LOCATION. We went on to ask him if he could just check, of course he found it. We wrote down what we wanted it to say and he asked if we wanted it today, we said yes, described where we wanted it, how big we wanted, paid and walked out. We came back about 20 minutes later and he had just printed the wording out, it was very small, almost too small for the hoodie, the top of the letters were cut off due to poor attention to detail. We asked him to make it bigger. As we're talking to him he answers the phone and gives the prices to something the person on the other line asked, not sure what went wrong but he yelled "if you already know then why the fuck are you asking" and hung up... okay I'm sorry but this is NOT the way you talk to customers nor talk in front of customers like this. I totally understand some people have their bad days but if you're in the customer service business you don't get to act like that. Back to the sizing - when we asked to make it bigger, he lied to us and said that's the biggest he can do, ANOTHER LIE. I'll attach the pictures of the new hoodie, and one of the older shirts we purchased where it's clearly a lot larger than what is "the biggest size they had". I honestly feel like he didn't want to remake the wording. When we complained about the top of the lettering he with attitude said "I'll fix it" well if you're going to fix it then you might as well make it bigger for us too right? We spent $30 on a hoodie, and $27 on wording that's WAY too small for the hoodie, basically a waste of $60. It sucks that a place we recommend to all of our friends and family would lie to us instead of just taking the extra time to fulfill our requests. I really hope the owner or one of the associates that have worked on our previous orders sees this and if not correct the problem for us, then at least ensure that we won't be lied to and our future designs won't be a waste of money. Having regulars keep your business going, you might have just lost a lot of good paying customers..

Zoey L.

Manager did a really good job helping us make our purchase a memorable experience. My boyfriend and I are about to go to Disneyland, and he hooked us up with a good deal for the black tank tops that has Mickey and Minnie designs. Thank you so much for your help!

Got a couple of custom shirts done with the picture transfer and we're really happy with their work. Sid helped & guided us and was very accommodating with the details of what we wanted. He did great work with our shirts and was ready in 30 mins!

Raylin M.

Went in to order last-minute T-shirts for my family to wear for my daughters graduation party right on the spot the gentleman their helped and gave me great suggestions and gave me a great price ! The process for him to do the shirts was very fast even started when I had left just to go get one more shirt and when I came back he was already starting on it. I definitely appreciated the handle and care that he did and when I picked up the shirts I was very impressed they looked great. This will make a nice addition to our party I highly recommend to go there for whatever kind of tshirt u may need the price is good quality good and service

Thanks for helping make my custom Marshmello jacket.

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Love it keep it mello :)

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11 years ago

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8 years ago

Awesome!!! So fast, great customer service, reasonable price. Like this place. Highly recommend.

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Mohannad I.

Thank u sir !!

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Page 1 of 2

Ask the Community - iCustom

Review Highlights - iCustom

Got a couple of custom shirts done with the picture transfer and we're really happy with their work.

Mentioned in 10 reviews

Read more highlights

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I was looking for a place that does emobroidery for driver hats as a gift for my groomsmen on my…read morewedding day and stumbled upon Graphic Affect on yelp. When searching online not many places do embrodiery on driver caps or they were overpriced. I inquired online and got in contact with the owner Edgar. He told me to bring my driver cap in so they could take a look and see what they could do. I came to the shop with the driver cap that I had purchased on Amazon and the owner Edgar said they would be able to do it for which I was excited about and for a good price. I'm so glad I was found Graphic Affect to help me out. Edgar provided his recommendations on the font, color, and design to make the names show up nicely. I had 10 caps that I needed emobrodiered within a week of my wedding. Edgar and his team were able to get the embroidery done just in time for the wedding! Highly recommend! Very friendly and easy to work with! I appreciate your help in making my vision come to life! My guys loved their hats!

I'm a small business owner, and Edgar was willing to help me with a small apparel order, which I…read morereally appreciated. Most shops only take large orders, so this meant a lot. I first worked with Edgar about 3 years ago when he helped with some merchandise. His embroidery and overall quality were great. I came back again this year, and the quality was just as good. Thank you, Edgar, for your help. I look forward to continuing to work with you!

iCustom - custommerchandise - Updated May 2026

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