I visited the CVS at The Wharf on September 22 and 29 to grab a few items for my hotel stay. While…read morethe location is convenient, especially if you're staying nearby and need quick essentials, there are some things worth noting. Pros: * Great location for travelers and locals in need of last-minute items. * Open late and within walking distance of hotels, restaurants, and the waterfront. Cons: * The store is often busy and disorganized. Shelves are not front-faced, and items can feel scattered. * The checkout process is chaotic. While self-checkout is available, most customers avoid it, and there's usually only one cashier, which slows everything down. * Prices are high, but that's expected in tourist-heavy areas. Still, it would be nice to see more effort in store presentation and customer flow. Final Thoughts: If you need something quickly and you're in the area, this CVS will do the job. Just adjust your expectations--you'll likely wait in line, pay a bit more, and find things slightly out of place. I recommend it only because there aren't many other options nearby.

This is a convenient location on The Wharf and you never quite know the situation you're in for…read more Sometimes it's incredibly busy and crammed with people. Other times it's not. I usually find what I'm looking for here -- this recent visit I was surprised to find what I came for -- a swiffer mop. But almost every single time there's an issue with the self checkout machines. This time one machine was out of service and one was being serviced.

There seemed to be a staffing shortage as only one worker. TheSelf Checkout seemed to have an issue…read morewith recognizing some customers rewards. The coupon kiosk was out of order so unfortunately this quick resolve was not an option. Despite pressing the help button, one staff walked to the back after holding a 5mins convo with another customer yet ignored those at the self checkout awaiting help.

My only negative public review and I would give 0 stars if possible. Staff treated me like I was an…read moreidiot and was completely unwilling to attempt to help/remedy the situation. Nobody at the store at 10:30am on Tuesday 3/31/26 knew how to process an OTC credit and nobody was willing to try to figure out how. I've used the OTC credit at this store many times before and they refused to call the CVS a few blocks away that I told them just processed an OTC credit for me an hour before. The pharmacist wouldn't even share his name with me when I asked.

Very kind customer service and her dedication to making sure I get my meds speaks volumesread more

From the owner: Kingdom Pharmacy is a faith-inspired, community-focused pharmacy located on Martin Luther King Jr…read moreAve SE in Washington, DC. We offer personalized prescription services, immunizations, and free delivery throughout DC, Maryland, and Virginia. Our team is dedicated to providing compassionate care, prompt service, and fostering long-term relationships with our patients. Visit us or call today—your health is our mission!"

I LOVE Grubbs. They are so great with vaccines. Especially with kids. We go there at least once a…read moreyear for shots.

Not willing to fill my Rx without purchasing $30 of extra merchandise that I did not need and…read morewasn't in my budget. This system is messed up, for pharmacies and customers but getting less than 24 hours notice that I needed to have my Rx switched to a new business isn't best practice for customer satisfaction or the health of the patient either. Maybe if they sold things I need (milk, produce, peanut butter...) I could do the $30... but I don't need $30 of lozenges and Knick knacks. Side note: I really hope we vote in some people in that will fix the mess insurance companies, big pharmacies like CVS, and others have made of our medical system.

DENEEN was very nasty and distasteful out of her mouth !!! I pressed the button for her to open an…read moreaisle glass and spoke to her ignorant self and said "good afternoon" she looked and said "What you want, I'm tired hurry up" and I just walked in but wether I was in there 2 min or a hour YOU DO NOT TALK TO CUSTOMERS THAY WAY..... then I proceeded to say I don't want it I'll be calling corporate and she began to make slick comments very distasteful and ignorant and more..... it's really sad that our kind is very rude and nasty ALL THE TIME AND WONDER WHY PEOPLE JUDGE US..... she has really pissedme off for the day

Unprofessional cvs pharmacy employees talking about food and talks very aggressive won't recommend…read morethem they are very unprofessional

As a contracted shopper for Uber Shop & Deliver, and Instacart, I frequently visit your store at…read more1201 First Street NE in Washington, D.C. I must commend Valencia and Ursula for their exceptional customer service. They consistently demonstrate professionalism, efficiency, and cheerfulness, which greatly enhances the overall shopping experience.

This grocery store is pretty convenient with its location, pharmacy, fresh produce and parking…read more Parking is validated for up to 2 hours with purchase. The validation has changed and it's a strange tablet situation where you hold the parking slip up to the camera and align the squares. It's tricky and usually people aren't there to explain it to you, so I've had to help a neighbor out myself. It is annoying to have your receipt checked. I know there have been issues with theft and I'm grateful that the entire store isn't locked down, but sheesh! This is not unique to this store though. It happens across this city. The pharmacy has been a positive experience, outside of the app not working. I stopped receiving app updates for renewing my medication. That was frustrating. The texts always come through though! If they aren't updated, I can call and ask and usually get through to them. I'll never understand the checkout line system. How do I put my cart on the opposite side of the grocery belt and still load the bags, etc.? I just do self check out!

The store is near the convention center. Metro is a few blocks away. If I were attending an event,…read moreI would grab a snack at CVS or Safeway. There is a limited amount of makeup. Sometimes there are promotional deals that allow you to earn CVS bucks if you buy certain products.

I don't know why the people that work at this CVS move so damn slow. It truly amazes me! It always…read moretakes at least 1 hour to fill prescriptions...1 hour, seriously? I have never waited more than 20 minutes at even the worst CVS's. The pharmacists and pharmacist techs could also be a little friendlier, although they are not outright rude. Also, don't even think about getting here right when the pharmacy opens, because the staff won't be there yet- they are usually late. I am happy that they have self-checkouts here since the workers like to move like they're being forced to walk off the plank. I guess I'm happy that they also have security here since there are often many kids that used to come here and act rowdy and steal stuff; and also run around the store like it's a playground. This CVS is definitely a major upgrade from the little tool shed/trailer that they used to have before they revamped the Waterfront metro area.

Very clean location and was easy to navigate. No issues with use of my rewards redemption. Self…read moreCheckout a breeze.

The pharmacist today was extremely rude! Won't be back. I was waiting in line for a prescription…read moreand she told me that I would have to go stand in the pick up line to be helped. While I was waiting in the first line, a huge line formed in the pick up area (mind you, when I got in line NO ONE was there). Then when I explained what was happening she walked away and started helping the other line. So nasty!

I can't believe the number of negative, and sometimes, vituperative comments left by customers…read moreregarding this pharmacy. I'm 86 and been dealing here since the store opened and I have never not been greeted by a smiling face and perfect and professional demeanor. Because of my tenure here, most of the staff knows me by name and greets me with smiles and a warm "hello". They are also ready to provide information regarding the medicine that's not included by the manufacturer. Regarding the operation, I find this pharmacy is tops among those I've dealt with throughout my life. Keep up the excellent work. Thank you for your courtesy, efficiency and, above all, your professionalism, always provided with a smile and a high degree of professionalism.

Just experienced some awful, very rude customer service here. I was told to my face that I didn't…read morehave a refill on a prescription, I absolutely did, she lied and just didn't want to fill it apparently. Never seen anything like that. They also seem to have unusually long waits too between doctor-ordered prescriptions and when they're actually available in store here. Would avoid this pharmacy if you can.

Great experience at this location in Washington DC. We grabbed some waters, snacks, and other…read moreessentials. It was a nice respite from the cold Washington days. The footprint is on two levels.

Great selection. Good customer service. Had everything we needed while we were vacationing in D.C.read more