Concerned with the cleanliness of this CVS...walked in to get my prescription and there were bugs…read moreeverywhere

Something has happened to this pharmacy over the past year or so. It has gone from moderately…read morecapable and customer friendly to a collection of really seriously incompetent pharmacists and staff, and positively surly register/checkout employees. Avoid this cvs at all costs.

Great experience at this location in Washington DC. We grabbed some waters, snacks, and other…read moreessentials. It was a nice respite from the cold Washington days. The footprint is on two levels.

Great selection. Good customer service. Had everything we needed while we were vacationing in D.C.read more

Been going there for over 20 years - Brookville offers excellent, personalized, small town service!read more

Perfect service and accuracy. Long time excellence. Well stocked and convenient.. This is a long…read moreterm business serving the community well.

The pharmacy is an absolute mess. They don't even open until 10, and close at 1:30 for lunch. Then…read morethey don't stay open past 7. The pharmacists are not helpful and can't handle routine requests. This location needs to close.

Cashier was absolutely clueless and would not honor the online retail price of the item. Said I had…read moreto order online to get a price match when I showed proof on Walgreen's website their policy. "Upon request, Walgreens stores will price match to Walgreens.com regular price"

Glad it was here yesterday. Cold water and allergy medicine. This is quite a busy location. Yet am…read moregrateful as was struggling with heat. Zyrtec rocks. It brought immediate relief almost. In my opinion still best allergy medicine. The staff here were helpful. A lot of items are locked up. Yet the employees were able to get to us quickly. It's certainly a clean store and great location. If you're in the area this works!

If you don't value your health, get your prescriptions at CVS. These people are bastions of…read moreineptitude.

This pharmacy has never failed me and that have always delivered my monthly prescription on time…read more I've been coming here for a very long time when I'm in the DC area. When I'm out of the country, I have always been able to count on the pharmacy team to mail my prescription to me, and it's always come through. The pharmacies that I had dealt with in the past haven't always been so consistent, which is why I switched to this one. They also have a couple of the products that I like, such as the Star ucks cold brew coffee and Red Bull orange flavor. This CVS pharmacy gets it right and I appreciate them.

I really enjoy this CVS. I come here almost weekly and they always have what I need…read more One huge plus is that this CVS operated 24/7. The staff are also very nice (at all hours of the day).

He was I think CVS at Van Ness is a good store and it's well run I think the problems that exist on…read moreneighborhood problems such as shoplifting. The store is in stock because they have to keep putting things behind glass because of shoplifting. The pharmacy is understaffed at times but Selena and the other lady there I don't know her name the other pharmacist they both try very hard to accommodate customers and do what they can to provide them with their medicine. Part of the problem is customers get angry at the pharmacists when their insurance company won't cover something and the pharmacists are just the messengers they're not making these decisions. People need to keep this in mind when speaking to the pharmacists.b

Horrible, hostile customer service, this pharmacy is often out of prescription medicines that are…read morejust a wee bit out of the ordinary and are too lazy to reorder them, even when you ask them to. They just tell you to go and look elsewhere. All the people behind the pharmacy counter are foreigners from third-world countries where the notion of customer service is unknown. Following are just a couple of the horrifying experiences that I have had over the years at this pharmacy. A clerk who handed me my medication and sneezed on it with a massive, wall-shaking sneeze, spraying snot all over the bag. When I called him out and insisted he give me a new bag, he refused so I in turn refused to accept the medication. No apology was received from this clerk. Another time, I had a very bad case of pneumonia, and I was actually issued the wrong medication. I only noticed the error after I had walked back home, staggering from fever. I had to send a neighbor to the store to exchange the wrong medicine, which could have killed me, for the correct one. Lately I have had to take my prescription for Mounjaro to another, family-owned pharmacy just across the District Line in suburban Bethesda, Maryland because CVS Van Ness couldn't get any. No such problem with the family-owned pharmacy in Bethesda. I have had countless other episodes with this store over the years, but these instances are the worst. But now we have some competition in the neighborhood, since a Pills Plus Pharmacy recently opened just a few houses down Connecticut Avenue. It is apparently owned and staffed by a pharmacist. I am hearing very good things about the pleasant and efficient customer service there. My exasperation with CVS Van Ness has reached such a level that I am on the verge of transferring all my prescriptions to Pills Plus, despite the inconvenience involved.

Did you know that 60% of CVS store's revenue comes from the pharmacy? And yet there is always a…read moreline because it is staffed with only one person at the register. They should do something about that. For the rest of the store, the shelves are usually under stocked, probably to avoid too much theft. It's good for when you need something like bandaids or cough syrup or a prescription filled. Otherwise, I go elsewhere for all my shopping.

This location has barren shelves and the pharmacy is horrible. Specifically, some of the staff is…read moreoutright rude, and the pharmacist herself has a very disgusting attitude, is very unprofessional, belligerent and appears to overtly treat and speak to African-American customers very badly and with proactive hostility that is reflective of some obvious prejudice against them.

THE ABSOLUTE BEST pharmacy in the DMV! I used to go to Foers, but the closed after the pandemic…read moreand I was stuck with big box store pharmacies that I hated. When I found Brookville I was so impressed by their staff, their knowledge, and their just all around greatness! I highly recommend this to people that need medication every month and actually to people who need it once a year! That are worth the trip, Trust me! HOORAY BROOKVILLE!

Brookville Pharmacy has the best delivery system I've used. It's fast, reliable, and they actually…read moreoffer same-day delivery, which is super convenient. I've never had any issues--everything shows up on time and exactly as expected. The staff are always kind, professional, and easy to talk to. You can tell they care about doing things right. Honestly, between the quick delivery and the great people working there, I wouldn't go anywhere else. If you're looking for a pharmacy that gets your meds to you fast and treats you well, this is the one.