Really love the new check-in kiosks and I think it really speeds up the process. The staff are also…read morevery friendly and celebrated with me today when my coupon card changed my prescription from $200 to $5. It's the little things! As I was waiting the pharmacist greeted two folks next in line by their name. All CVS pharmacies are so busy and I think this one is really working to improve!!

Worst experience. Just leaving after being told to come back for a FOURTH time for a very routine…read moremedication that should have been ready yesterday. No one seems to be able to explain the delays and everyone is rude and just pushing me to the next person. I should have known better than to come to cvs. As consumers we should reject the profoundly poor service we get from this company.

With a freshly written prescription for compression stockings (joy), I went to Brookville Pharmacy…read moreand received fantastic customer service. I was shown the area of the stockings, there were two brands and numerous choices and sizes. In a separate room, a young woman took measurements of my legs to make sure that I purchased the correct size in either the Jobst or Sigvaris stockings. With measurements in hand, Yusef diligently and patiently went through walls of stockings and picked out the ones I required per the prescription. When the cashier rang up purchase and my FSA card only accepted one stocking, Yusef quickly redid the purchase so that my FSA card would accept two stockings as written by the doctor and provided me with an extra receipt for my records. The stockings are definitely more expensive at the pharmacy than online. The extra cost was worth it knowing that I was measured for the correct size, time saved from having to search online and price compare, and manage receipts from an online store. All-in-all, top notch service! Further, the pharmacy is clean, well-organized and in addition to the usual pharmacy fare, also carries some hair accessories, "Butter" fingernail polish, unique skincare products, etc.

This place gave me a bad vibe. Cramped, crowded, dark, and unorganized. I walk in and what's the…read morefirst thing I see? Fake crystal jewelry. The checkout in the back was weird as well; I had to put my merchandise in a plastic tub and pass it to the checker. I'll prolly drive to CVS before I stop here again.

Best Service = BROOKVILLE PHARMACY, Brookville Road, Chevy Chase, MD. The people are friendly,…read moreefficient, everything you want when you are not feeling well and you need your medicine asap. The delivery service is available, but they are so busy, if you need it immediately, use UBER or something but go get it yourself.

My wife had oral surgery. I went to the pharmacy to see if they had a device that could be used to…read moreapply a cold compress to the cheek without my wife having to hold it with her hand. An employee urged me to try a device. When I got home, I realized the device was a hot/cold back wrap that was unsuitable for our purposes. It was far too heavy. The next day, I attempted to return the unused back wrap in its original container and with my receipt. The pharmacy refused to accept the return, claiming it would not be "hygienic." That's silly. Apart from the fact that we never used it, the back wrap isn't "hygienic" when purchased -- it comes unwrapped inside an unsealed plastic box.

Foodie heaven. If I stocked my own grocery store, it would have almost everything that Rodman's…read morehas. Lot's of international choices with some great choices from cheap to high end Their liquor/wine selection is great with excellent prices too.

Great prices and people. I had been all over town looking for gingerbread syrup and was able to…read morefind it to go with my lovely holiday cocktails and more. We had a sales person that was very helpful educated on different things whether it was alcohol or other items offered in the store. Traveled from Frederick and will be coming back. We were able to obtain highly sought after buffalo trace at a very good price!

I know everyone has different experiences with pharmacies, but I just had a GREAT experience at…read morethis one near Politics and Prose this week. They were the only pharmacy in 25 miles that had the (new) drug I needed urgently, and the pharmacists very patiently helped me understand my shock at my insurance's high price for the med and MOST HUGELY they told me how to get a CoPay card from the manufacturer and bring my cost down to TEN DOLLARS. Really grateful to them.

Worse experience in my mother father life No one answer…read morephone in pharmacy and the stupid robot doesn't connect you anywhere and no one is picking up the phone it's ridiculous that I have to drive an hour to pick up a prescription and no one can answer me about it and on online the states is unclear

They deliver to my home for free and prices are cheaper or as cheap as chain pharmacies. You…read moreusually can get next day delivery for new prescriptions and 0 It's also very convenient for all ongoing prescriptions, you can get auto refills, you don't need to call to get a refill. The staff is very professional, polite and helpful.

This is the best pharmacy I have ever dealt with! They are very helpfull answering questions and…read morethey deliver my meds to my home. Have being using this pharmacy for several years and am very pleased with all employees I have been n contact with. Have never encountere a rude employee.

Great Customer Service! This CVS is located literally above…read morethe "Van Ness" Metro Station & across the street is the Univ. of the District of Columbia. I got my errands done quickly. So quick I don't have photos. Visited CVS (Sept. 7, 2021) mid afternoon. The store well stocked. The customer service is great. Ready to checkout A store associate standing @ the front of the store walked me to the Self Checkout & even offered to scan the item for me. I had a large package of paper towels. I scanned my item, system noted a problem. The sales associate quickly returned resolved the issue. I finished checkout & was on my way. Great customer service.

I went up to the counter at the pharmacy to buy Sudafed, I had the card for a 24 count and the…read morewoman scanned in a 96 count. When I said I wanted the small pack she kept trying to convince me to buy it because it would last longer and wouldn't give me what I had asked for. Then she said she couldn't scan in another one because it wouldn't process cause you can only buy one a month. I hadn't bought it yet! Honestly so disappointed, just buy OTC meds from target online instead.

Did you know that 60% of CVS store's revenue comes from the pharmacy? And yet there is always a…read moreline because it is staffed with only one person at the register. They should do something about that. For the rest of the store, the shelves are usually under stocked, probably to avoid too much theft. It's good for when you need something like bandaids or cough syrup or a prescription filled. Otherwise, I go elsewhere for all my shopping.

This location has barren shelves and the pharmacy is horrible. Specifically, some of the staff is…read moreoutright rude, and the pharmacist herself has a very disgusting attitude, is very unprofessional, belligerent and appears to overtly treat and speak to African-American customers very badly and with proactive hostility that is reflective of some obvious prejudice against them.