This family-owned pharmacy has been in business since 1965 and I hope it never changes!…read more Unlike big box stores where it takes FOREVER to get to a live person to ask a question, Rexall answers on the first or second ring. The pharmacists are easy to chat with, cheerful, and knowledgable. When you pick up your meds, they place it in a red striped, old-timey bag that is absolutely precious. When you walk around the store you will notice vintage signage, old-school apothecary tools, and even products on the shelves that I have not seen since I was a kid (I'm looking at you goody barrettes). This looks like the type of place where a child would grab a nickel and bike to the corner store for a can of soda pop. What a hidden gem!

We're so lucky to have this drugstore in Vienna! It stocks everything you might need and is like…read moresomething out of MAYBERRY (if you're old enough to remember that old TV show about a small town). The pharmacists, cashiers, and clerks are friendly, patient, and knowledgeable. If you need pet food, ice cream, bottled or canned drinks, toys, surgical supplies, candy, personal care items OR medicines, this is the place to come. It's conveniently located in a strip mall so if you need to do other shopping while you wait for a prescription, you can (dry cleaning, dog supplies, an Urgent Care, a few restaurants, etc.). I can't say enough positive things about Vienna Rexall. Long may it last!

Really disappointed with pharmacy. Late quite a bit, people don't want to answer the phone and…read moreapparently the app just keeps losing orders? Just can't stay consistent so if you don't have to go to this location highly recommend another location or different pharmacy.

One of the female pharmacy techs didn't even greet me or give me any information about my…read moreprescriptions that were missing. She didn't seem to want to be there. I miss the young man who was always so helpful and sweet !

This was my first visit to this CVS location. I came by to pick up an online order. The employees…read moreweren't necessarily enthusiastic, but were present and took their time. The manager was friendly, apparently I had spoken to him on the phone when requesting them to hold my order until the day I was able to come. Once he found out I was there to pick up the package, he happily told the employee to check out the items for me. The store itself looked large, but definitely aged. I didn't even think to walk around and check out the sales, like I normally would when I visit a CVS. I mostly just wanted to walk out of there immediately...mostly to beat traffic. There is plenty of parking available, shared by other stores in the shopping center. If I do return, I'll be sure to check out the aisles and take pictures!

Was quick and everything was correct ! Always friendly as well when in store definitely one of my…read moremain cvs I go too

Its location is a headache. Yes sometimes I have to be on Rt 7 of Tyson's Corner. If I need aspirin…read morecaused by the high volume traffic it's here. This is actually a good sized store. For the most part it's well stocked, and the Mile long receipts are optional thankfully. Parking for the area is pretty decent. Usually I can get a spot. It's like Tysons busy, and lines are part of the equation. The employees are pretty cool folks there. I also commend CVS for no tobacco products. That's how a health related store should be!

This is the worst CVS in town. Terrible location and equally terrible staff. Pushy employee sold me…read morea shampoo that damaged my hair. I called customer service to let them know and there was nothing they could do. Steer clear of this CVS unless you want to end up like me. Hair is now damaged and theres nothing I can do but wait for it to grow out. Should also mention the people at the pharmacy are incompetent and cant be bothered to do their jobs right. Terrible terrible store. Steer clear if you're smart.

Hann's is the most pleasant and helpful pharmacy experience my wife and I have ever had. After a…read morehellacious experience with OptumRX, my wife and I reached out to Hann's overnight to ask if they could fill a fertility drug my we needed. I sent a text to the number on their website and someone responded immediately, answered our questions clearly, and helped us transfer our script to pick up the medication the following day. I can't recommend them enough. I wish we knew about them earlier in the IVF process.

Excellent, same day service that came through in a pinch. Staff are knowledgeable and put my mind…read moreat ease.

One because they used to be great. Now, this CVS is a tragic example of how revenue trumps customer…read morecare for them. This pharmacy has gone downhill so bad that it amazes me they still have customers. I have been a customer at this store for more than 15 years. They used to be notable for having every type of medication in stock and being close to the hospital it was a bonus that they were 24 hours. Now you can't even talk to a human on the phone. You have to leave a message and play phone tag with them for three days when you are sick. The hospital ordered medications for me and I went to get them before going home. They didn't fill my antibiotic- the most important medication in there and didn't bother to mention it to me when I picked up my prescriptions. When I looked it up it said it was too soon to refill- this is a medication I have never taken before in my life so I have now missed a day on this medication while I wait for them to call me. I have a life threatening infection and you would think they would tell me when I picked up the others so we could figure it out then. They clearly value revenue over customers health and they have techs and clerks running around who don't have a clue what customer service is. It seems their only concern is getting the line down so they can go back to counting pills. The customer service is atrocious even on a good day. 10 years ago this would have never happened but they have become so irresponsible and robotic they may as well hire baboons to run the counter. Baboons would probably smile once in awhile and pretend to care. Sadly, I know that CVS couldn't care less if they lose a customer but they have lost one in me. I'll take a mom and pop or even a Walgreens over this cvs any day. Until they get someone killed they won't care and even then it's questionable.

Help is not helpful. Prices are over normal unless you want to give them your personal info for yet…read moreanother worthless card. Will never support this store again.

TL;DR: Family Care RX is THE Gold Standard for Pharmacies and small, family-owned businesses…read morenationwide. I switched to Family Care RX about a month after moving to NoVa during the Great Vyvanse Shortage of 2023/24. They were the only pharmacy around who had it, and since then have been the most reliable and warmest pharmacy I've ever used. They're swift, attentive, and, from administration, to healthcare, to customer service, show care for their patrons unlike any pharmacy I've ever used. If I could give six stars I would. Thank you for everything!!

They are so helpful and friendly! They go over and beyond to make sure that prescriptions are…read morefilled and mailed timely! So appreciative!!

I get my med because my doctor recommended She send my…read moreprescription and less than 5 minutes I pick it up no problem great service compare to big drug stores that you wait and wait and wait and most of the time something goes wrong

There are deals here occasionally. The key is being able to decipher the mile long receipts, and to…read morealso use coupons. Yes often their main competitor is less, but one good thing is this store is always stocked. That can save time. Here you'll find a little bit of everything. Am grateful my Cadbury chocolate bars are on sale. This location can be busy. Then again this area is. Yet usually the employees are quick and efficient. All I've encountered are helpful and friendly. This store is well kept and organized. If I'm in the area, this one has done well.

I live in the Vienna area and have 3 CVS Pharmacies within minutes of me. I choose the one at 264…read moreCedar Lane simple because of the staff. The are so kind and always willing to help. I am not one that needs a lot of help but it is nice to know they are there to assist. I will name the two pharmacy ladies, Huong and Amy, they are outstanding. I have also come to know Yeoun in recent months and she is such a nice lady. Remember, the products are the same no matter what CVS you go to, or almost any drugstore. I visit this CVS because of the people and their service.