This is the best pharmacy. The techs are so helpful and they are top notch h on customer service…read more They are so efficient. A quick call for a refill and they will have my rx in the mail to me the same or next day.

A pharmacy that truly cares. Great service! The best! I highly recommend them. If you haven't…read morealready give them a try.

Akina pharmacy has almost killed my dog not once, but 6 different times…read more My dog has heart failure and I had to call this pharmacy every other month since early 2024 due to multiple mess ups. After I had enough and attempted to move my business elsewhere, Akina Pharmacy still CHARGED MY CARD over $150 after I told them I wanted to unsubscribe from their services. If you want good customer service, don't look here. Some guy on the Akina pharmacy phone line even hung up on me twice when I asked for help. Akina pharmacy sent my dog's medication to the wrong address 3 months in a row, even after I called multiple times to confirm the address. Akina pharmacy did not send the medication at proper times and twice I ran out of pills before the new ones arrived. I called to voice my concerns and customer service told me it would get to my home on time. That was a lie. They sent one necessary medication that would arrive on time, but couldn't bother with a second medication that is also life saving for my dog. This is by far the single most incompetent service I've ever used. I'd give negative stars if I could.

I use this pharmacy for my dogs medication and the customer service is always great! In the case…read morethat something goes wrong between vet office and them, they are quick to address it and resolve it which I really appreciate!

My family and I have been loyal patrons of Generation Pharmacy for several years, but that ended…read moretoday. Last week Monday, I called to inquire about a specific brand of medication. The representative I spoke with was curt and told me they would never offer that brand and to call other pharmacies. I said okay and asked them to not fill the prescription. After a few days of calling around, I found out CVS offered the medication so I contacted my doctor to have the prescription sent there. That same day, a package of the wrong brand arrived at my home from Generation - they filled the prescription without my permission and it was on a Friday after they closed so I could only leave a message. On Monday, a different rep called me back and said it was autofilled by their system, even though there was a note with my request to not fill the prescription. This rep offered to send someone to retrieve the incorrect meds and reassured me that my insurance would not be impacted; even though they had already billed my insurance for the meds they sent me. She transferred my prescription to CVS and the next day when I went to pick it up, CVS informed me that I need to pay out of pocket because my insurance was already billled. Because I needed the medication, I paid for it when typically this is fully covered by insurance. When I called Generation about this, the same, rude rep who I spoke with the previous week answered and was not helpful, placing the blame on the insurance company. While most of their reps are great, I will never go back because of how badly that rep screwed up. While CVS is not the best, they will at least confirm an auto-fill before fulfilling a prescription. What is most frustrating is I called Generation ahead of time and asked them to not fill the prescription and they didn't take any action to remove the auto-fill. I had to pay out of pocket even though I have insurance that would fully cover the cost! Save yourself the headache and find another pharmacy that offers reliable service and better hours.

Could not have worse customer service. These people must have been trained at Comcast. My son had…read moreseveral prescriptions called in from the doctor's office in January. I was told they needed to file an appeal with the insurance, but they would let me know within a week and call me with an update. 4 weeks later, with no updates and no medication, I called again. Ended up paying out of pocket because they offered to refile the appeal and call me back. In July, another prescription was called in for my son. Same process, was told they would have to call in a prior authorization. I was promised they would call me within a week to give me a status update regardless. 4 weeks later and we are now in August, still no update, no meds, no calls. I call and they say I have to reach out to the doctors office. Just absolute liars and despicable service. Go anywhere else.

I use this pharmacy for my pet but here is the odd and most unhelpful thing: they will accept…read moreprescriptions that are brought there in person. Yes, that's right: hard copies that the pet owner has to take there themselves. I asked if I could mail it, they said no. (It's still the same hard copy, is it not?) My vet doesn't fax them any more, so --if you live too far away or don't have a car, you're out of luck.

Very nice pharmacy but I really like the store offerings! Cards, seasonal items from napkins to…read morecandles to soaps! I love the variety!

This is such a personable hometown pharmacy that you just can't find nowadays. I almost got the…read morefeeling that I was in a small town when I walked in. I needed to purchase some Magnesium but I wasn't sure the actual type of Magnesium. I really didn't know that there were specific types. The employee behind the counter gave me a list of the various types of Magnesium so I took that list to figure out what I needed exactly. I was told that they have a whole range of Magnesium. So I did a little bit of research and came back about an hour later. The same friendly pharmacist was still there. She gave me advice about the Magnesium Citrate and how this can help my digestive tract. She also advised me about potential complications which was very helpful. I like the vibe here and it seems that they carry all of the medications as any other big box pharmacy chain.

Great team! Highly responsive to requests and will help you save money on your prescriptionsread more

Just slipped and fell on their floor that had poorly wiped up Yogurt on it. I called out for help,…read morebut after 5 minutes a Spanish speaking person came outta of nowhere to mop the floor. I should have called,911. I will be reporting to corporate tomorrow morning. It was funny to the management. Luckily I didn't break any bones. They need to be sued!

The staff at this pharmacy go out of their way to keep the customers happy. Although it is smaller…read morethan some others and is not open 24 hours, they do very well to have medications available if you plan a little bit ahead of time. The staff, especially pharmacists Jason Yee and Amy Hahn are readily approachable and always have the time to attend to any problems the customers have and establish relationships with their customers. I cannot recommend this pharmacy highly enough.

I'm impressed. There is no shortage of individual attention and care here. John, the owner and…read morepharmacist, is patient, helpful and explains everything well making the world of medicine and insurance accessible. I really am excited to try their monthly medication packaging (no extra charge!) where my daily meds are packed in little bags, marked with the time to take. So I'll literally just have to tear it off and take my pills rather than fuss with all the bottles. John also took the time to go over my prescriptions with me to make sure everything is right. I only did 4 stars because refills and the ease of return visits is what makes or breaks a long term relationship with a pharmacy and I'm brand new to this one. I'm impressed and hopeful though.

RevolutionMeds is the best pharmacy in the DMW! I come here every month, they accept my insurance,…read moreand the owner John and his employees are absolutely amazing in their Customer Service. Thank You RevolutionMeds!!!! You guys are the best!!!

Amazing staff that really dares and they know their stuff. Hard to believe this is a chain…read morepharmacy.

Pharmacist Eric Haas gave me and my wife two vaccinations we needed this morning and provided…read moreguidance on some additional vaccinations we might need for a future overseas trip. He and the staff member who checked us in were friendly, informative, and efficient. Both my wife and were very pleased with the excellent quality of service and care. Highly recommend!