Very disappointing experience at this location. With the use of AI it's even harder to get in touch…read morewith a person at the pharmacy. I needed to find out if this pharmacy carries a certain vaccine and called them. Finally made through AI after 3d call to be met with a person who didn't want to help and get rid of me. They didn't even try looking up this vaccine just asked if it was for COVID. I said no and the person said they don't have it and to go to minute clinic and call them. But you can't call minute clinic directly. I made an appointment with a minute clinic and they said they don't have the exact vaccine but pharmacy should have it and they also charge $50 to administer it and not sure if my insurance even covers it. So I was sent back to the pharmacy. The pharmacist didn't even try looking for the vaccine and said she doesn't have it. I showed her that online it is showing it's in stock in this location, she checked and found it. And I was finally able to get this vaccine administered.

Worst AI I've ever talked to. Could never talk to a human. Trying to update my insurance and…read moreoveride the Medicare Coverage D which I've never had and use Tricare. Tricare (express script) over rided the insurance, but I could never talk to a human to make sure they could see this in the system. I'm trying to get Paxlovid for COVID. My only option now is to go talk to a human face to face. Good luck.

Benu Arora is a terrible pharmacist. Attitude galore and terrible customer service. Also, don't let…read moreher give you a vaccine, she hit a blood vessel and my entire arm turned red. This does not usually happen for inoculations. The staff, including the brown haired young guy are just attitudinal. Sad to say, they carry themselves like they are intelligent, they are not. They always have six people working but ignore people in the unnecessary line. I don't think they would smile at a baby. They tried charging me $150 for something. I told them the amount was incorrect. The technician tells me I'm wrong. The pharmacist gets on the phone then tells me I'm wrong. I tell her not to speak to me with an attitude. I call my insurance company they tell me that she is wrong. I call them leave a voicemail. After an hour in get a callback saying "we were able to get your price down." Yes to the exact price I said it should be No apologies.

I appreciate CVS Corporate taking appropriate action. Benu Arora has been reprimanded in response…read moreto multiple complaints. However, I have decided to continue with the other pharmacy for the time being. The clinical team and I worked efficiently to transfer my prescriptions in order to prevent any interruptions in my medication management.

Service . If everything is in order, service is good. But the minute their is an issue with the…read moreprescription or you ask questions or need assistance understanding instruction or ask for obtain guidance they are dismissive and can't be bothered. You often get one word answers. Finally, They are great at presenting problem but not recommending solution. I thought that moving to a local pharmacy vs a large pharmacy like CVS would support local business and customer service would be better . But I was really wrong . I will be changing my pharmacy . Also for the prices you would think customer service would be amazing .

Love these folks! They're so helpful and friendly, stock lots of things we need, and are super…read moreaccommodating when we've come for Covid tests or boosters (thank you for being willing to mask for that!) They also have great ventilation which makes it a much safer place to go if you'd rather not catch anyone else's bugs while you're at the pharmacy! CO2 when I went this week was 692-below 800 is a rule of thumb for good indoor air quality!

This is bar far the most efficient business I have ever dealt with …read more Fast , friendly and accurate . Does it get any better ?

Great service. Excellent delivery. Really helpful call line. I enjoy using this pharmacy.read more

At today's the 16th of March 2026 afternoon and I did disappointed by the Giant store McLean…read moreVirginia unfortunately you cannot even make the good sandwich I order because it was not on the shelf I ordered Reuben sandwich traditional recipe toasted long bread Rich of sauerkraut which of pastrami cheese and the Russian dressing and was tiny bit of me to really like that two slices two slice of cheese and you know the guy burned completely the bread he cooked on one side was black completely black inside was Brett was mushy and was just no sauerkraut at all how I can try is trust the reputation of giant giant store in McLean my reputation is going down the drain the quality collapsed I know your stuff from 1989 when I moved here from Greenwich Connecticut used to be fantastic used to have the high paid employees now you have all the foreigners you pay the minimum wage nobody's happy you don't have a quality control in another thing your bathroom it's disasters so dirty it's not clean and it's too small in front of the Starbucks coffee tables for all the customers in the business store and for employees to have lunch why don't you have a more tables but they don't get the discount maybe 10% now I mean everything is not working very well I'm disappointed about quality now of all the steaks as well all the chicken you had a wonderful salad bar before right now it's all toxic fry food very unhealthy at the high price the service is not very professional and you always short on staff for the cash registers especially during the busy daytime. I'm long time my Mclean Virginia residence since 1989.

This grocery store is both bad and good. Typical huge selection of groceries and is kept relatively…read moreclean. Staff is hit and miss - it's amazing... some fantastic and some horrible. Quality of fruits and vegetables is average AT BEST, and be sure to look closely since they often have rotten/rotting fruits and vegetables still out. Meats.. that a whole other story but head to Wegmans for fruit, vegetables, meats... you'll be happy. Prices are reasonable. They are good to the community and schools. I think it's a good backup and for essential items but if you're looking for service, quality etc. Wegmans is way better.

Angel was great! She ran some discount code and brought my medication down $100 the pharmacists…read morehere are also always so nice.

It's okay but much more crowded than the other location in downtown Falls Church. Parking is…read moreannoying at least you're in a huge shopping center so there's plenty of parking if you're willing to get a few steps and walk a bit. They always seem to be understaffed so pray to your favorite diety if you use the self check out and need a staff member to assist you when the (frequently glitchy) system has an issue. You might be waiting a long, long time for someone to come. I'll go here if I'm nearby and really need something but the other location on Broad is better if you have a choice.

You won't enjoy getting in and out of here. Route 7 in this area is a cluster. You might want some…read moreheadache medicine. At least they have it here. As usual CVS is well stocked with the necessities. I'm sure the pharmacists are superb, but I just would be a less densely populated area. Store folks are great. All are friendly and helpful. It's definitely a good looking store. Being in Falls Church probably has something to do with it, but they do run a good ship here, as the expression goes. If in the area this one will do what you need it to. My main beef is the non drivers, and packed parking lot that well, leaves convenience out of the picture.

BE AWARE THEY WILL DENY A RETURN WITHOUT THE ORIGINAL RECEIPT…read more I purchased various bandages for post surgery care prior to my scheduled surgery. In order not to have to drive after surgery. Didn't use all bandages and wanted to return the unopened/unused items. Also, all items were the CVS brand and original condition. My error, I did not have the original receipt. Told them store credit was fine, nope. This review is on CVS policy and their customer service call center. CVS has the worst customer service center that offer no assistance real assistance. You call to give a transaction number and for them to tell you it's denied, but no reason for the denial or how to resolve the issue. In addition, the individual hung up while I was in mid-question. DO NOT SHOP AT CVS. It is obvious they are looking for ways to keep your money instead of working with your customer. Wish there was a option to give negative stars

I had a great experience with Generation Pharmacy - this specialty pharmacy works with you, your…read moreinsurance, as well as automatically applies any and all manufacturer coupons to ensure that you have the best pricing for your specialty prescription needs. They have various partners, so while you can go in person to pick up your prescriptions, they also offer super convenient delivery in which your items come within a day! Service was super friendly, and the whole process was just smooth and efficient. +specialty pharmacy +offers free shipping +great service

My family and I have been loyal patrons of Generation Pharmacy for several years, but that ended…read moretoday. Last week Monday, I called to inquire about a specific brand of medication. The representative I spoke with was curt and told me they would never offer that brand and to call other pharmacies. I said okay and asked them to not fill the prescription. After a few days of calling around, I found out CVS offered the medication so I contacted my doctor to have the prescription sent there. That same day, a package of the wrong brand arrived at my home from Generation - they filled the prescription without my permission and it was on a Friday after they closed so I could only leave a message. On Monday, a different rep called me back and said it was autofilled by their system, even though there was a note with my request to not fill the prescription. This rep offered to send someone to retrieve the incorrect meds and reassured me that my insurance would not be impacted; even though they had already billed my insurance for the meds they sent me. She transferred my prescription to CVS and the next day when I went to pick it up, CVS informed me that I need to pay out of pocket because my insurance was already billled. Because I needed the medication, I paid for it when typically this is fully covered by insurance. When I called Generation about this, the same, rude rep who I spoke with the previous week answered and was not helpful, placing the blame on the insurance company. While most of their reps are great, I will never go back because of how badly that rep screwed up. While CVS is not the best, they will at least confirm an auto-fill before fulfilling a prescription. What is most frustrating is I called Generation ahead of time and asked them to not fill the prescription and they didn't take any action to remove the auto-fill. I had to pay out of pocket even though I have insurance that would fully cover the cost! Save yourself the headache and find another pharmacy that offers reliable service and better hours.

Hann's is the most pleasant and helpful pharmacy experience my wife and I have ever had. After a…read morehellacious experience with OptumRX, my wife and I reached out to Hann's overnight to ask if they could fill a fertility drug my we needed. I sent a text to the number on their website and someone responded immediately, answered our questions clearly, and helped us transfer our script to pick up the medication the following day. I can't recommend them enough. I wish we knew about them earlier in the IVF process.

Excellent, same day service that came through in a pinch. Staff are knowledgeable and put my mind…read moreat ease.