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    Safeway Pharmacy

    4.0 (4 reviews)
    Ultra High-EndDrugstores, Pharmacy
    Closed • 10:00 am - 5:00 pm

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    10 months ago

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    3 years ago

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    12 years ago

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    9 years ago

    Well this pharmacy is ok but bring pharmacist bill back. No dis respect for new staff at all but bill is not replaceable

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    CVS Pharmacy

    CVS Pharmacy

    2.9(15 reviews)
    3.1 mi

    I moved to Herndon two years ago and began to pick up prescriptions here…read more I have experienced slow service here; a pharmacy technician in training didn't know how to apply my extra care card at the drive thru and told me to call customer service. You can imagine my frustration when after being on the phone for 15 minutes waiting for a representative, they tell me to walk back into the store to do a void and repurchase because they can't do it over the phone. It should never take up to 45 minutes to pick up a monthly prescription EVER. Still, this was the closest pharmacy to where I lived so I was willing to give it some time and they have improved a lot. Every time I call in to request a prescription fill, there is no wait time. I've never experienced an attitude problem with any of the pharmacy staff. The primary reason why I am giving three stars and not four is because drive thru wait times are still a bother unless you are the first or second car in line. Might as well walk into the store.

    Walked into this location and was immediately greeted. I had to get bandages for a family member…read morethat just had surgery and the surgeon directed us to go specifically to CVS to get them. When I asked about the bandages, they told me what aisle (and took the time to show me where they were located) and even directed me on what type of bandages were the closest fit since they didn't have the exact bandages the surgeon recommended. The store was bright, clean and organized. Definitely recommend this location.

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    Generation Pharmacy

    Generation Pharmacy

    3.7(6 reviews)
    6.5 mi

    My family and I have been loyal patrons of Generation Pharmacy for several years, but that ended…read moretoday. Last week Monday, I called to inquire about a specific brand of medication. The representative I spoke with was curt and told me they would never offer that brand and to call other pharmacies. I said okay and asked them to not fill the prescription. After a few days of calling around, I found out CVS offered the medication so I contacted my doctor to have the prescription sent there. That same day, a package of the wrong brand arrived at my home from Generation - they filled the prescription without my permission and it was on a Friday after they closed so I could only leave a message. On Monday, a different rep called me back and said it was autofilled by their system, even though there was a note with my request to not fill the prescription. This rep offered to send someone to retrieve the incorrect meds and reassured me that my insurance would not be impacted; even though they had already billed my insurance for the meds they sent me. She transferred my prescription to CVS and the next day when I went to pick it up, CVS informed me that I need to pay out of pocket because my insurance was already billled. Because I needed the medication, I paid for it when typically this is fully covered by insurance. When I called Generation about this, the same, rude rep who I spoke with the previous week answered and was not helpful, placing the blame on the insurance company. While most of their reps are great, I will never go back because of how badly that rep screwed up. While CVS is not the best, they will at least confirm an auto-fill before fulfilling a prescription. What is most frustrating is I called Generation ahead of time and asked them to not fill the prescription and they didn't take any action to remove the auto-fill. I had to pay out of pocket even though I have insurance that would fully cover the cost! Save yourself the headache and find another pharmacy that offers reliable service and better hours.

    Could not have worse customer service. These people must have been trained at Comcast. My son had…read moreseveral prescriptions called in from the doctor's office in January. I was told they needed to file an appeal with the insurance, but they would let me know within a week and call me with an update. 4 weeks later, with no updates and no medication, I called again. Ended up paying out of pocket because they offered to refile the appeal and call me back. In July, another prescription was called in for my son. Same process, was told they would have to call in a prior authorization. I was promised they would call me within a week to give me a status update regardless. 4 weeks later and we are now in August, still no update, no meds, no calls. I call and they say I have to reach out to the doctors office. Just absolute liars and despicable service. Go anywhere else.

    Safeway Pharmacy - drugstores - Updated September 2026

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