This was easily one of the worst customer service experiences I've had at a Sephora…read more I came in around 12:30 PM to pick up an online order placed the day before. I told the greeter I was there for pickup and was directed to stand in a line of about 10 people. That alone defeats the entire purpose of ordering online. After I pushed back, she called for help. Another associate came over...only to tell me the exact same thing, to get in line. At that point, I said cancel the order and started to leave. As I'm walking out, she says "you can cancel the order" in a dismissive tone. So I walked back in and asked for the manager. Of course, the person giving the attitude was the manager, Blanca. Instead of resolving anything, she tells me she's busy helping another customer and can't grab my order. Then follows me to the door continuing to explain how busy the store is and that they've had "issues." None of that is the customer's problem. What's wild is that the store was full of associates, yet no one could take 30 seconds to retrieve a prepaid order. No ownership. No urgency. No accountability. I canceled my order with customer service immediately after and will not be returning to this location. If you actually want a seamless experience, go to Tysons Corner, One Loudoun, or Mosaic instead.

This location is always busy and not my go to but usually has products a closer location does not…read more This review is for the makeup artist Liv. I'm always a little nervous if a makeup artist can do make up for my skin tone but Liv didn't hesitate and jumped right in with her sparkling g personality. She asked for my photo inspiration and provided recommendation to best match the look I was going for. She is so knowledgeable and I can't wait to go back for a class. I highly recommend for anyone who is struggling for an artist to bring out their best.

Warm, friendly atmosphere! Staff is welcoming and very kind. Christy was amazing! Can't wait to go…read moreback.

I see Amy for any type of aesthetic work. She is the absolute best and I trust her judgement…read morecompletely. I wouldn't see anyone else even though I have to drive 45 minutes to her office. It is worth the drive!

Update September 4:…read more Michele Gittings and Nova Plastic Surgery blocked me from their Instagram account after I posted my negative experience. I continue to struggle with deep distress over the permanent discoloration caused by Michele's treatment. Please exercise caution--what appears on their social media is not a full reflection of patient outcomes, as negative experiences are removed.

Taylor is the best. She is an artist when it comes to Botox and fillers. I would never have anyone…read morebut her do my injections.. she is very sweet. She listens to your concerns and talks to you before she proceeds.

I found myself in a situation where I had no dentist, trusted no one, have so many very bad prior…read moredental experiences, and had an old cavity fall out taking it down to the nerve root. I needed immediate help before I ran into any real pain. I made my appointment with one of their other locations and on the way there I was contacted that another location, Stone Ridge & Dr. Itani, would be closer for me to go. Dr. Itani was extremely patient and kind. The staff was amazingly supportive, gentle, caring & kind. All of my dental anxiety vanished after Dr. Itani pulled that tooth as it could not be saved. Because of him and my success with finding him/this practice with YELP, I used YELP to also find my new dentist. Just shy of a year later I returned to have this area implanted. Such a great experience again that it is hard to put into words. If you have the worst fear or anxiety please do not hesitate to seek Dr. Itani or this practice out.

Appointment on phone easy. Numerous text messages to confirm even when did. Location hard to find…read morein mass parking lot of same identical buildings often with no address showing in back as you drive in a large circle. Call office goes to another to location and finally they do help. They lost paperwork already submitted along with emails of prior x rays from another dentist apparently. Had to fill out new application. After several minutes not called up to see Dentist. Had to go to work so told I am leaving and do not charge me for visit since 20 minutes past appointment time. She said would not. Note this office offers stem cell treatment. Insurance does not pay on my plan probably most do not. Ps employees in front gossip talk a lot. Plus one employee staring for no reason is inappropriate and frankly rude. Just the facts as I see them. Ps any response from them does not change the facts !

I travel and while traveling my skin does crazy things in different environments, so off to Ulta I…read morego for help. From the moment I entered this store, everyone was nice and welcoming! Maria helped me with skin education and products, Stephanie got my eyebrows back into shape and Natalie checked me out and showed me different ways to save even more! What a wonderful day with wonderful people who took the time to help me out. Thank you All!!!

i was in the store earlier, and I come very often but there this one lady with blonde hair ( pretty…read moresure the main manager) she treats others in a very rude way. i have seen her speak to her employees and it saddens me to see people being spoken to like that . She is abusing her authority, I also seen a worker ask her a question while helping me and she had an ignorant attitude. I don't get how you guys hire such unkind humans because ulta is about inclusion and kindness. All the employees are so nice but this lady i recently seen a lot is different. I hope there is sensitivity class.

This Walgreens is close to my house so I'm always going to the pharmacy. The Pharmacy staff always…read moreknowledgeable and offer great customer service.

The pharmacy's staffs didn't care about their customers. I took my kids for their for vaccination…read moreand they treated my kids like objects. They poked the needle all the way in and hard. I felt bad for my kids. I have never seen anything like that before. I'll never bring them to this pharmacy again. Maybe they are under staff and hurry done with their jobs.

Pretty average Walgreens. The staff is friendly but not always the most efficient. At times they'll…read moreonly have one person ringing out an entire line of customers out. What I do appreciate is their inventory. They have a lot of items other stores Don't have.

I came here with a fever from the Reston inova go urgent care ... it's been an hour since they…read morecalled in my prescription, I waited in the pharmacy line 20 min with 5 people behind the counter only one on register to be told they don't have my prescription. They forced me to get paperwork from my car to prove it: I had to go to the back of the line and called the doctor to say they didn't have it and she then told me to wait and I'm like ok so you do have it? I have a fever this pharmacy sucks. Never coming here again. Sitting in their waiting area when this should be ready I have influenza a and should not be forced to breath on people

I booked a full weave with Virginie. I had not expected to spend my whole Mother's day getting my…read morehair done or to be nickeled and dimed to get a service. I was glad that I had washed and conditioned my hair as that is an extra charge. I showed Virginie the style that I wanted several times and which I did not receive. I took my hair out and found a bald spot from where my hair was pulled soo tight to make up for the giant gap that was left from a part and where they tried to compensate by using a crochet to pull hair from another part to cover the gap. At one time there where three people in my head trying to make this work. A two hour appointment turned into over four hours. And then I was given a "discount " because it was soo long! Braids, they can do, a weave not so much.

I contacted Lys beauty supply/saloon to convey my discontent with the the service and conveyed that…read moreI was in pain with a severe headache from the braids being too tight in parts of my head, also that the crotchet braids were not secured as they were falling out all over the place without manipulation, starting the moment I got home from the saloon, and embarrassingly in public! To the point I just took them all out myself. I was under the impression that because I suffer from thinning hair already that they would be considerate of my situation and work with me as the so called professionals they are to give me a style that would last more than a couple of days. Or let me know if what I was asking to be done would not be good for my hair type. But unfortunately No. None of my complaints were heeded. Instead of assuming responsibility and seeking a resolution, the owner engaged in arguments over the phone with me, a returning customer who had paid in full for the services. I was instructed to come back at THEIR convenience and to NOT take out the cornrows so that they could FIX IT, the owner said POUR WATER ON IT to help the pain I was in. They even expressed disappointment that I removed the improperly placed crotchet braids. More than half had already fell out on my pillow as I was laying down with that headache. When I called it was news to me as the owner said they had never used the type of braids I brought in and how the owner had already expressed to the braider that it looked loose, ( I never heard that conversation because they constantly talk to each other in their own native language when clearly they know I'm looking right at them but have no clue what they are discussing).I think the time to communicate that was when I showed them the hair I wanted to use for the style. They happily took my full payment no comments to me that she thought my braids were too loose but that it actually was not enough hair and if I got more I could bring it in to add. I honestly could go on and on. I don't like to write complaints it was hard for me to write this one. I asked for a refund as I could not come back in their time frame and they were booked for the entire weekend. I would have been satisfied with even a partial refund but NO the owner continued with accusations. This lack of accountability and unprofessional behavior is unacceptable. The owner should seriously reassess her business practices. I personally know several salon owners who are willing to go above and beyond for their clients. I do not recommend spending your money at this establishment. I have no intention of returning to this salon in the future. I hope no one has to go through the disappointment I did. I already deal with thinning hair and other forms of discrimination. I never expected to be taken advantage of by a fellow small black owned, woman owned business.