I have visited this CVS location a few times. I've really interacted with a few employees who were…read morenice and helpful, but they didn't seem to know where certain items are located. The store itself is fairly large. I don't think have actually walked around the store to check out the aisles and sales. I mostly spent time in the toothpaste/toothbrush aisle to pick up the items for which I was placing the mobile order. This time I checked out the travel size items and was impressed to see they have a lot of newer brands. They also sell other brands in full size such as Clinique... then there were Arabian perfums/scents. There is plenty of parking available, If I do return, I'll be sure to check out the aisles, maybe buy some perfume and look at holiday items!

Nasty people. They are rude and disrespectful. I was sick and went to get Sudafed. They…read morepretended to ring it up. Then said they have a system error. Rang it up on another counter and said its system error and they can't sell it to me. They told me to go to Harris Teeter. I asked them to tell me what is the system error. They said it's a system error and told me to leave or they would call the police I went to Harris Teeter. They said there is a block on my purchase and gave me a print out with transaction ID and a website. I logged on the website and it showed that cvs had dispensing Sudafed to me 15 minutes ago They never did. I called CVS headquarters and complained. They assured me that they would look into it The staff at this cvs store is nasty and they are very disrespectful and rude. Their attitude is extremely unhelpful. I would avoid this cvs store

I wanted to grab some groceries before finally heading home. I don't usually partake in Walmart for…read moremy grocery needs, but because it was so early in the morning in an area I am was not familiar with, it was my best option to get me home quicker. Quick tip, have a list ready to go pick up groceries. Another quick tip, remember to bring that list so you won't have to fight to remember what the purpose for stopping here was. Without everything in front of me, I had to make a list on the run, with items that I knew would make a meal. Hard thing is that every time I would remember an item, I would have to run to a different end of the grocery section. I didn't grab much, but I felt like I was overcharged a bit for some of the items. The total of the bill compared to the number of items just wasn't matching. I know, tariffs, inflation, and what not contributed to the price. But I still feel like the prices are getting out of hand.

Pick up here is horrible. I ordered an item a few hours ago and got the email that it was ready…read more Ive been sitting in the spot for 15 min and no sign of my order. I called the number on the sign and it goes to a message for Dec.

Wonderful pharmacist Dr Chris. He is extremely friendly and…read moreknowledgeable My flu and COVID boosters(Pfizer ) were. Painless with no after effects. Nice folks

Ok time for an update. Still Sams much more manageable compared to the business of Costco. They…read moreseemed to address the customer service desk issues and I will say online order pick up has improved tremendously probably due to COVID. I will say Sams has essential items although they probably lack the variety of stuff you might find at Costco. But I like the fact they have the key things I need and prices are reasonable. Here is where my issue lies...my husband and I were shopping yesterday milling about the aisles. And a random guy walks up to us to ask if we are finding everything ok, he's got a logo'd shirt with a name badge on so I assumed he either worked for Sams or was one of those consultant. Well as we say we are finding what he needs under very false pretenses he then starts to ask us about making improvements to our home? Really??? We tell him we're good and go about our shopping. But it was this very shady approach to try and get a sale we didn't appreciate in the least. I'm hoping Sams will send a post shopping survey so I will let the know about this poor experience but I don't appreciate it. If I'm looking for home services I will reach out.

I love Kelly!! She is the best Pharmacist I've ever met! She is kind, attentive and thorough. I've…read morealso never had a Pharmacist care to learn my name but Kelly did! She's wonderful!! I really appreciate her hard work!

This CVS pharmacy inside the Target Store is absolutely great!!…read more The pharmacist Basma is one of the best pharmacists that I have ever met!! She actually cared and wanted to help me!! She is the absolute best in my book for the help she gave me today!! She is an absolute Rock Star!! Good Job CVS with hiring this awesome pharmacist?? Thanks! Doc!!

Diane/Diana at his location is one of the worst retail employees I've met. She is rude, doesn't do…read moreany work, and refuses to help customers. While she may be on the spectrum, her behavior is problematic and management should be proactive in addressing these issues. Other employees have felt the same and apparently just ignore it.

There is always a long line at this CVS, and the waiting time is extremely long. The staff's…read morebehavior is not friendly, which makes the experience even more frustrating. In my case, I left work for a vaccine appointment that CVS scheduled for me. When I arrived on time, I was told that I was not in the system. This was very disappointing and felt unprofessional.

The pharmacist here go out of there way to know their customers. I needed assistance with over the…read morecounter medication. The pharmacist came out behind the counter and patiently went over what each does.

I have a few major complaints about the customer service manager, Masooda Alizada. I have been…read moreshopping at this location for approximately four years and have consistently had great experiences with employees throughout the store until now. My first complaint occurred on 3/6/26. On this day I had about 14 items totaling around $76. In self-checkout. Masooda approached my register and began checking my bag to verify that items were scanned. She placed in her code and compared the screen to the contents of my bag. I had not requested assistance, the register was not stuck, and there was no indication of an issue. This has never happened to me before, unless I accidentally scanned something incorrectly and asked for help. Because she appeared new to me, I decided to let it go at the time. My second complaint happened today. I needed to quickly exchange a $2.50 jar of jam for a $7.89 brand. I walked in with the product and asked Masooda if the exchange was okay. She said yes. I grabbed the new item and returned. After waiting a few minutes, she came out and asked for my receipt. I explained I didn't have it and that I normally use my wife's number for the VIC account, and my phone was in the car. She insisted she needed the number. I reminded her this was an exchange where I was paying more, not requesting a refund. Including the Leesburg Harris Teeter, I have never been required to provide a receipt for my smaller exchanges (Refunds: yes). She then mentioned fuel points, which I understood, but I offered my wife's name, suggested she use their VIC card, but she still refused. I went to my car, retrieved my phone, and returned. At that point she began showing me their refund policy. I explained that this was an exchange and that I had previously worked in the grocery industry, specifically with Harris Teeter. I pointed out that she had several options available: looking up my wife's name, using a store VIC card, or simply processing the exchange. She had also just seen me in the store on 3/6. She stated, "Then you should know how the policy works". I asked for her name and Masooda said it's on the receipt. She then tried to lecture me on the policy, and never asked for my ID, which is part of their policy. Thus, I did not sign anything or provide my phone number which she asked. Again, I never had to do any of this for exchanges at Harris Teeter. As I was walking away, I heard what sounded like "Ass" and turned around. She was shaking her head left to right. I walked back and asked what she said. She stuttered, mumbled and then told me to "have a good day". Maybe I heard her incorrectly, but it was definitely derogatory, she did not want to repeat it and was surprised that I heard her. I asked to speak with another manager. She called someone and went into the office. I waited about 10 minutes. Around the 7-minute mark I asked an employee to knock on the office door. A younger male opened the door, briefly spoke to the employee, and closed the door. I waited another few minutes and no manager came out. I called the store and spoke with Jose Ayala, the assistant manager. He was polite and apologetic, although I told him an apology was not necessary. He asked questions and took notes. I asked him to pass this information on to the district manager, Charlie Magaraci. I asked Jose a few important questions. Could Masooda have processed the exchange without my wife's number? He said it is not policy, but yes, she could have. Could she have looked up my wife's name, and I validate most of the phone number? Again, he said yes. In other words, Masooda had several easier, customer-friendly options available but chose not to use them. This situation could have been handled far better with finer judgment. Masooda Alizada needs retraining in customer service and understanding the options available to assist customers. She also needs de-escalation training. I do not want her to be fired; I simply want her to do better. This is where my family and I regularly shop. My family and I will not be back if this is not addressed appropriately.

Most recent visit. I go to check out. Five lanes with lights on and one cashier. A manager…read moreeventually finds the other four employees screwing around in a corner and makes them go back to their stations and splits the line to the workers who are seething that they have been required to...work. My cashier grunts and dead-eye stares at me through the transaction even when I am greeting/communicating with him. The one working the self checkout line swings her arms back and forth for five minutes with a pissed off look, making customers go around her. A third keeps leaving her station to yell jokes at my cashier distracting him. The above doesn't convey the full weirdness and "hostile to working" atmosphere...but yea. Probably the worst managed staff I have seen in a while. Sad because I used to come here all the time and the people were super helpful and engaging. Also, the milk always seems to be like 2-4 days from expiration...

The new store manager is so helpful and nice He helped me…read moreto finding what I won't Thanks Bili

To echo what most said here, F this pharmacy location. I arrived at 1:28 and they were already…read moreshutting down and wouldn't just let me pickup my prescription despite 3 cars being in the pickup line. I only put up with this place out of "convenience" bc it always reeks of body odor and the staff is so slow. I'm transferring all of my prescriptions to Walgreens!