WOW! WOW! WOW! I am truly, truly blown away by this pharmacy. I am SO glad I found them. I was…read morecalling around as one of my medications was out of stock and I decided to give this little gem a call. Mai picked up the phone, no prompts, nothing just an actual human being. That shocked me to begin with. Although she was out of stock she recommended calling my doctor and having them adjust the dosage as she had a different strength available. I did as she suggested and everything worked out! She even called to tell me she received the script from my doctor and I could come anytime. I showed up at 5:30pm as she closes at 6 and she said you must be Renee. I was like omg hey yes I am! The pharmacy is so cute and so private you don't feel uncomfortable like at other pharmacies. I honestly always feel judged whether it is from a pharmacist or a pharmacy tech. Mai and I got to chatting about other medications I take and she said she would make sure they were stocked on the shelf for me. Wow! How great! I also let her know my troubles with CVS/Rite Aid and she agreed pharmacists shouldn't be interfering with what the doctors recommend. Love that! After a delightful few minutes, I was all checked out and ready to go and Mai offered me a drink! Like an actual drink which normally people would buy. I was like are you sure?? She was like yes please be my guest and she even walked me to the door. This was hands down the best experience I have ever had in a pharmacy if not just in general! She made me feel so happy and special! Lol I will MOST definitely be switching my medications over to this pharmacy! You should to!

I love this pharmacy!…read more I've been coming here well over a year Friendliness, Reliability, and the Personal Touch This is my favorite pharmacy of all time because the pharmacist has really taken the time to get to know me, and the service is very reliable. And it's nice to sip tea here and chat

I literally live directly in front of the store, walked over to get meds because my family is sick…read more I arrived at the door at 9:21 pm, all 3 doors were locked....I hope that so-called security camera works!! There was a young guy leaning on the counter wearing a red shirt or hoodie and he moved as I banged on the door!! Definitely false posted store hours of doors are locked before 9:30!!

I used the in-store kiosk service to send money, and one of the employees charged me $10 for…read moreassistance, even though the error wasn't my fault but a system error. I will not be returning to that store.

Its not often I take the time to rate businesses, but I simply have to give this pharmacy and staff…read morea full five star rating. As an informed consumer, I do my research and have always used Canada for my drugs, because they have always been the most affordable.......until I came across the Germantown Professional Pharmacy. They have always gone out of their way to give me the best price and offered coupons and such to make my price better. I recently filled a prescription that was going to cost me $500 a month - Canada didn't have it because its a fairly new drug - I checked with Germantown Professional Pharmacy and they said they had a coupon making it $5!!! (Even after I checked with other pharmacies, they were the only one that did this). But - in my experience during the last year or so - this is typical for them. They are simply THE BEST PHARMACY AROUND, in my opinion!!!

While I've been here a few times to help a sick friend in getting their scripts, this location…read moresucks. Pros: it's new and not ratchet. I dont have to flag down an employee to get me razors, or to get a padlock off my detergent! There's this one friendly cashier, blonde woman who is the only soul there that gives great customer service. Decent parking lot. No bums outside asking for a loosey. Cons: sale items are always out of stock. Coupon machine is always down. This is important for a major couponisita like me. Pharmacy team: lazy lazy lazy and rude. I had my sick friend who was released from the er and needed her scripts bad, it was a Sunday night and they stopped taking scripts a half hour before they closed. Though she was going to pay cash for a very common med that was in stock, they didn't budge. Understaffed!! During peak times they have one register open and cashier tends to run away to another part of the store .

Slowest pharmacy of all time, unreal to wait 30 minutes with only 2 ppl in line. They just don't…read moreseem to care, I will be switching pharmacy's

Skip the long lines at big chain pharmacies and get excellent customer service from a pharmacist…read morewho really knows her patients. I wasn't sure if our insurance would be accepted, but the pharmacist was happy to find out and get back to me quickly. My husband and I just switched from Walgreens and couldn't be happier!

The pharmacist was so helpful and went above and beyond in assisting me! Would highly recommend…read morethis pharmacy.

45 minutes to fill a prescription for Tamiflu? Seriously? Of course I have to sit and wait for…read moreit. I have the flu!

It's 2021. I'm surprised that Giant still doesn't have a system to expedite the line for customers…read morewhen they get busy. I've been waiting 40 minutes to be served because there's only one person ringing up customers. There's one other person behind the counter that has yet to pitch in and help the poor lady who is ringing people up.

Screw Yelpers for giving such negative reviews to CVS.These yelpers actually think their negative…read morereviews are going to dissuade people from shopping at CVS. I am sorry your singular negative experience has compelled you to slander one of the holy triumvirate (Chipotle and Panera) of Gaithersburg Town Square This CVS is always busy. Being busy is no reason to downgrade a place. In fact, it reflects the popularity of the business. My CVS experience was stocked. I walked in. I got what I needed. I purchased it. I left... a typical experience of customers. No problems = 5 stars.

I have called Customer Service multiple times FOR YEARS regarding the employees out of uniform…read morewearing casual street clothes and NO name badges - the problem is never corrected because CVS Corp does not care about their customers and THEY HAVE LOST ME AS A PAYING CUSTOMER FOREVER - goodbye cvs you failed me

4.25.25 I needed a…read moreprescription ASAP to relieve pain and discomfort that I was feeling. I arrived to pick up my prescription five minutes after my prescriber called it in and it was ready! This location has gotten a lot of bad reviews, but I was fortunate to have the opposite experience.

Donna the Operations Manager lied and told me my coupon wouldn't work because my item was on sale…read more I left, did an online order for pickup with the same coupon and it worked just fine. So I wasted my time leaving and coming back as she didn't want to just simply look into the issue instead of just saying "Oh it's because the item is on sale" when you don't even know. Unsure how she's a manager but I feel like the goal was for me to pay full price and that wasn't happening. Buyers beware if they aren't making any money at a location they may try to get one over on you. I'd rather drive further for a better experience with more knowledgeable team members and no matter how many times you want to believe this location has improved, rest assured it is still awful.

Sad this location is closing. Sad for the community, staff, and the fact that I can't get Shopper…read moredonuts and cronuts anymore. Staff were always friendly and the prices were decent.

Good store nice location. However, will be closing on or…read morebefore Nov 15, 2025. Sorry to see you go as you carried a good selection of products at less than Giant and Safeway prices. Oh, the listing title is incorrect. The pharmacy closed many years ago.

They are alert to potential interactions between medications. It has been years since anyone was…read more rude. I think that may be why she has been gone for quite a while. All of those who are there are pretty nice. However, it is a busy pharmacy, so sometimes it takes a while to be served.