While I've been here a few times to help a sick friend in getting their scripts, this location…read moresucks. Pros: it's new and not ratchet. I dont have to flag down an employee to get me razors, or to get a padlock off my detergent! There's this one friendly cashier, blonde woman who is the only soul there that gives great customer service. Decent parking lot. No bums outside asking for a loosey. Cons: sale items are always out of stock. Coupon machine is always down. This is important for a major couponisita like me. Pharmacy team: lazy lazy lazy and rude. I had my sick friend who was released from the er and needed her scripts bad, it was a Sunday night and they stopped taking scripts a half hour before they closed. Though she was going to pay cash for a very common med that was in stock, they didn't budge. Understaffed!! During peak times they have one register open and cashier tends to run away to another part of the store .

Slowest pharmacy of all time, unreal to wait 30 minutes with only 2 ppl in line. They just don't…read moreseem to care, I will be switching pharmacy's

WOW! WOW! WOW! I am truly, truly blown away by this pharmacy. I am SO glad I found them. I was…read morecalling around as one of my medications was out of stock and I decided to give this little gem a call. Mai picked up the phone, no prompts, nothing just an actual human being. That shocked me to begin with. Although she was out of stock she recommended calling my doctor and having them adjust the dosage as she had a different strength available. I did as she suggested and everything worked out! She even called to tell me she received the script from my doctor and I could come anytime. I showed up at 5:30pm as she closes at 6 and she said you must be Renee. I was like omg hey yes I am! The pharmacy is so cute and so private you don't feel uncomfortable like at other pharmacies. I honestly always feel judged whether it is from a pharmacist or a pharmacy tech. Mai and I got to chatting about other medications I take and she said she would make sure they were stocked on the shelf for me. Wow! How great! I also let her know my troubles with CVS/Rite Aid and she agreed pharmacists shouldn't be interfering with what the doctors recommend. Love that! After a delightful few minutes, I was all checked out and ready to go and Mai offered me a drink! Like an actual drink which normally people would buy. I was like are you sure?? She was like yes please be my guest and she even walked me to the door. This was hands down the best experience I have ever had in a pharmacy if not just in general! She made me feel so happy and special! Lol I will MOST definitely be switching my medications over to this pharmacy! You should to!

I love this pharmacy!…read more I've been coming here well over a year Friendliness, Reliability, and the Personal Touch This is my favorite pharmacy of all time because the pharmacist has really taken the time to get to know me, and the service is very reliable. And it's nice to sip tea here and chat

Screw Yelpers for giving such negative reviews to CVS.These yelpers actually think their negative…read morereviews are going to dissuade people from shopping at CVS. I am sorry your singular negative experience has compelled you to slander one of the holy triumvirate (Chipotle and Panera) of Gaithersburg Town Square This CVS is always busy. Being busy is no reason to downgrade a place. In fact, it reflects the popularity of the business. My CVS experience was stocked. I walked in. I got what I needed. I purchased it. I left... a typical experience of customers. No problems = 5 stars.

The store is dirty and poorly organized, crowded and poorly maintained. Staff is rude and lazy - or…read morepossibly not lazy, possibly just so severely understaffed that they don't have time to do anything even resembling customer service. This is the most convenient pharmacy for us, but I routinely go to one further away simply because this one just sucks so badly.

I come to this Giant location very often as it's the closet grocery store to my house. I don't have…read moreany issues with it. It's nothing special, but I almost always find what I need - on occasion there are things out of stock that I'm looking for, but not often enough to make a big difference. I have had a mix of interactions with the staff here, nothing outwardly negative, just generally unfriendly. BUT there is a gentleman that usually works in the dairy/processed meats section and he is always SO NICE and so friendly. Even when I come in at 6 in the morning on the weekends! Overall, I like this location, and I will definitely keep visiting (obviously with the 1 million check-ins!)

I was a regular shopper at Shopper's which unfortunately closed after 30 years. I was forced to…read moreshop at the next Super Market Giant Foods! At first I liked it. I tried their Delivery. The first two times it was good. The third time was a disaster. They have a fraud department. I was flagged..it happens.. They realized it was a mistake and reinstated my account. Mind you it was $250 worth of food. They reordered my delivery (another $250) and the fraud department canceled the order again! I called to fix this. A man by the name of Chris said it was "billing issue" Fraud? Billing? which one. I am for now on going to Costco. I told them they lost $15,000 worth of my business because of their incompetence.

4.25.25 I needed a…read moreprescription ASAP to relieve pain and discomfort that I was feeling. I arrived to pick up my prescription five minutes after my prescriber called it in and it was ready! This location has gotten a lot of bad reviews, but I was fortunate to have the opposite experience.

Donna the Operations Manager lied and told me my coupon wouldn't work because my item was on sale…read more I left, did an online order for pickup with the same coupon and it worked just fine. So I wasted my time leaving and coming back as she didn't want to just simply look into the issue instead of just saying "Oh it's because the item is on sale" when you don't even know. Unsure how she's a manager but I feel like the goal was for me to pay full price and that wasn't happening. Buyers beware if they aren't making any money at a location they may try to get one over on you. I'd rather drive further for a better experience with more knowledgeable team members and no matter how many times you want to believe this location has improved, rest assured it is still awful.

Some years ago I used Knowles Apothecary for a compounded prescription for a dog with Cushing's…read moreDisease. Service was always quick and easy. I just went to the prescription counter, picked up the medication and was on my way. My main complaint was the parking. The lot is off of busy Connecticut and the entrance ramp is somewhat steep. Parking is tight and sometimes full. I used to have my step-sister come with me so she could wait in the car in case I couldn't find a spot. More recently we have a dog on compounded medication for gastrointestinal issues. There was a little confusion about her prescription because it was first submitted by an emergency vet and then transferred to our regular vet. Staff was very helpful getting it straightened out. We also opted for delivery at a nominal fee and are so glad we did. It's easy, reliable and the medication is hung right on our front door knob. I must say for very long term prescriptions there are some very good mail order pharmacies that are less expensive.

I needed a compounded med to be done immediately as the physician did not send in the script right…read moreaway. They were not sure they could rush the script as there were others as well that needed to be done right away. I am grateful that they put in the request and they did accomplish it and it was delivered today. (promised for 4pm Friday) I appreciate that they understood the situation and did what they could do to help. So often people don't take the time to care and in this case they made sure that the patient's needs came first. thank you to them I am grateful for the kindness. I highly recommend them.

Skip the long lines at big chain pharmacies and get excellent customer service from a pharmacist…read morewho really knows her patients. I wasn't sure if our insurance would be accepted, but the pharmacist was happy to find out and get back to me quickly. My husband and I just switched from Walgreens and couldn't be happier!

The pharmacist was so helpful and went above and beyond in assisting me! Would highly recommend…read morethis pharmacy.

I had no idea we had a huge Walgreens close by. I was on the hunt for Hershey's Chocolate Candy…read more I searched online and found them at this location. Well, I could not believe my eyes when it walked in the door. You could put 3 of my neighborhood Walgreens in this store. It was huge and although it took me a few minutes to figure out where everything was, I was blown away by all of the products in this store. So, they had more candy, junk food, cleaning products, vitamins, and other stuff. Thank you to Kathleen for helping me at checkout. She was very nice and helpful. Well, giant Walgreens now I know you are in the area and I will be back.

This review is only for the photo department product. I can't comment on the rest of the store or…read morestaff. Got text saying graduation announcements (photos) were ready at 7:23 am. Arrived at 8:10 and was told there was a printer jam. He came out the color of a beet-literally! Red! Messay (sp) the manager said this happens when the printer overheats! I'm like whaaaat? He sent the order to another Walgreens only to have the same thing happen! An utter fail.

Costco Pharmacy is phenomenal! The pharmacists are professionals who are always helpful, kind,…read morepolite and informative. I save a lot of money on pet and my family's meds. A lot of money on meds that cost 3xs as much elsewhere!!! We are usually out of the pharmacy in less than 10 minutes and the line is always short. Easy ordering on line helps so much and you no longer receive constant texts from a chain pharmacy. I love my Costco experiences.

PHARMACY IS AWEFUL! Not only are some of the staff rude l,…read morebut they're constantly giving incorrect information about drugs and pricing. The wait is ridiculous most times. Not enough staff. I'm here today and yet another problem. Incorrect pricing quoted to me this morning, and they can't partially fill my pets medication - which she needs now and fill the rest when it comes in (which they always have done before if it's not in stock). I'm happy to pay for the whole thing now. I can't understand why when there is not one person here waiting, there still is at least a half hour wait? Costco needs to hire better pharmacy managers. Oh, and not only do you get bad service, but they're also going to begin closing the pharmacy on Sundays. Costco used to be so wonderful! What happened?

45 minutes to fill a prescription for Tamiflu? Seriously? Of course I have to sit and wait for…read moreit. I have the flu!

It's 2021. I'm surprised that Giant still doesn't have a system to expedite the line for customers…read morewhen they get busy. I've been waiting 40 minutes to be served because there's only one person ringing up customers. There's one other person behind the counter that has yet to pitch in and help the poor lady who is ringing people up.