The ladies here are lovely, helpful, and are happy to demonstrate the product. They are focused on…read morecustomer satisfaction and quality service and are not too pushy - although they do know their stuff and will make recommendations. I'm not a big consumer of beauty product (high end or otherwise) and really wasn't sure what I needed/wanted but came away set up for sucess with my new skin and make-up regimen. I have to say I LOVE this product (Shiseido) and am a convert. While it is expensive, I'm using less product with better results. There is plenty of parking, but it can get a little tight on the weekends and evenings when the adjoining businesses are busier.

Miya carries the typical US Shiseido line, as well as some of the Japanese lines - Benefique,…read moreElixir Superior, Qiora, plus Cle de Peau and Tsubaki (no Ma Cherie though). None of the Japanese make-up is carried. There's also a variety of other hair care, lashes, etc. Staff was friendly enough. If you are looking for something specific, I would come here, but if you need something from the US line, there's no need.

Clean and organized store. Never very crowded. Staff is knowledgeable and freely gives out samples!read more

I purchased items from online and they arrived damaged. I sent photos to the online customer…read moreservice and spoke with them by phone and they instructed us to return the items to our local store for immediate refund processing or exchange. The items are Not in terrible condition, but not in giftable condition. Would have also been happy to exchange except the inaccuracies and discrimination from Manager Mary and associate Tracey is utterly unacceptable. I called online and they said any items could be returned to the store within 60 days. It's been less than 14 days and we returned the items, unused, to the store but the manager refused to process the return, stating first that it was "too much" and then later that the "website was wrong." So I contacted Pike and Rose and Wildwood store managers who confirmed that online purchases may absolutely be returned to the store. So after taking careful inventory for 50 minutes for each item, confirming the correct item and date of purchase, the manager Mary still refuses to process the return. Their own online customer service department is open until 9pm EST but won't return a store's phone call? Technically per their policies, I could have used the product for 59 days and still returned the product. However, I am returning unused product almost immediately after receipt, and they still refuse to process a refund. I definitely recommend going to Nordstrom for the same exact product and actual, professional beauty consultants and associates who are able to honor their own company policies. This store is discriminatory and ignorant and I will be filing a formal complaint with the State Attorney General's Office of Consumer Affairs and Office of Civil Rights.

Never will I ever walk in here again. I wanted to learn how to put eye lashes on And buy some…read morefoundation. I needed help matching. I'm totally ignored and ask the manger for help. I've waited 15 minutes for a person to help me. Finally a guy who looked 15 but was actually early 20 s to help me. He says he doesn't know how to do eyelashes. I didn't feel confident in him touching my face or choosing Foundation. I'll never ever shop here again. I ran over to cvs and picked a few foundations. They let you return if it's the wrong shade. 3 out of 4 I chose were perfect. Run run run.....no customer service Expensive prices A 1 rating is too high Btw this was last spring.....incase that employee is gone

I've been to Sephora a handful of times and I usually don't enjoy visiting the Rio Crown location…read morebecause it doesn't feel very welcoming. No one really speaks to you or offers help. I typically prefer going to the Pike & Rose or The Mall locations. However, today my daughters needed to run in and I decided to stop by despite my usual experience. I want to take a moment to acknowledge one of the sales associates, Ashley. After three other associates walked past us without engaging, Ashley came over, greeted us warmly, and made us feel welcome. Her kindness and personal attention really stood out and made our visit enjoyable. This isn't meant as a complaint about the location overall, just a shout-out to Ashley for going above and beyond. Thank you for making our experience special.

Natalee was wonderful! She was super knowledgeable about all the products- I came in to get…read morefoundation and we ended up mixing two from two different brands which matched perfectly with the right coverage. She asked great questions and helped with concealer and a bronzer. I would definitely go back to work with Natalee again!

Do not spend your dollars here! The store is nice looking and well stocked but I have been followed…read moretwo times in this store. Also, the prices have gone up and products I can find elsewhere for a few dollars cheaper. At first I was impressed with their product supply and though customer service wasn't helpful, it wasn't particularly offensive. The last few times I've been in there, there has been an armed guard which IS outrageous and offensive! A whole store selling as its sole revenue stream Black hair care products but yet hires an armed guard with a bulletproof vest and tactical gear looking like a paratrooper to patrol patrons.. The audacity and disrespect is outrageous!!! Other reviewers who commented on being followed are absolutely correct. This has now happened to me two times. Today the products I needed were right up front, a few feet away from the front door. This armed guard who was posted at the front entrance had the nerve to leave his "post" to come to where I was to monitor me. I was outraged! I will not return and will tell anyone to avoid this place.

When I cant make it to my Dominican beauty supply store , this is my go to. They are a beauty…read moresupply store that is more extensive than Sallys. Tbh, they are cheaper. Though, I wish they had more Dominican hair products, they have the essentials. The capsules here like Tea tree oil and hot oil treatments are a dollar or two cheaper than Sallys. They have a good selection of lashes, and good lash glue. They also have a bigger selection of bold hair colors like electric blues, hot red etc. Employees here are friendly. Sign up for their loyalty rewards program.

I am delighted with the results of my procedure. I look like me, but better! Dr. Vincent, his…read morestaff, and the surgical team were fantastic and made me feel comfortable throughout the whole process. On the day of the surgery, I wasn't even nervous. The healing is going well, and during the follow-up visits, Dr. Vincent and his staff treat me with the same warmth and professionalism as they did pre-op. I highly recommend Dr. Vincent and his medical team!

Currently, I'm in the third month after my breast reduction surgery. Dr. Vincent's team is…read moreexcellent. They have personalized care for each and every patient. YOU are the most important person before, during, and after surgery. There is an individualized approach to surgery with his team unlike any you will encounter in a hospital. The surgery suite adjacent to Dr. Vincent's office ensures personalized treatment for each individual. I was the only patient there the morning of my surgery. Every member of Dr. Vincent's team was there only for me. It made me feel like a VIP, and I felt assured to get quality care. If anyone is contemplating plastic surgery, I highly recommend Dr. Vincent and his team. Personally I will be returning for other needed surgery in the coming new year. I can't thank Dr. Vincent and his highly skilled team enough for my surgery and its outcome.

As I told Kimi... "I think I'm at the point in a Gay man's life where he becomes an amateur…read morecolorist" I decided it was a good time to start dying my own hair... cause I had it done a couple of times in the past month or so and that... well that B is expensive So I started watching YouTube tutorials on how to dye one's own hair and almost all of the stylists were saying not to use boxed dyes. So then I went to the internet machine to do regular searches on just that... and they confirmed the YouTube peoples opinions. So how does one dye like a professional stylist. You gotta get professional products Specifically - developer - permanent hair dye -... and booster ? Also a bowl and a brush and gloves if you don't have them. So I went to the Sally's in Tyson's area and they were out of the specific color I wanted in the dye brand I wanted. Professional hair dye is rated on a 1-10 scale. 1 being the darkest and 10 being the lightest. I was going for darker My hairstylist dyed my hair a 5... but all hair dye apparently lightens after a month or so. So I liked it a lot when it was just dyed... but then it faded to a lighter color which I didn't like as much. In any event. I went with a mix of a 4nn, 5nn, and a developer. I opted for the more natural hair dye called Inspired by nature. It was without ammonia. Apparently the nn means it penetrates the hair follicle a bit more. And the developer I used was a 20 level. So... I dyed it myself last night... Shockingly after about 20 minutes of the hair dye in... my hair was turning pretty darn dark. And also this tar like substance start appearing on my scalp.... I think I put in too much dye. Like I said... "amateur colorist". So then I freaked out and washed it out immediately. Hoping I just didn't dye my entire scalp dark dark brown. Lucky me! It worked! And it worked well. Big reveal at the Yelpies tomorrow ;) In any event, I gave this Sally's 5 stars cause the woman there was the most helpful ever. She asked if I needed any help and I instinctively was like... no I'm good... and then I was like... actually one question. Then I asked that question followed up by another... by another... by another. I was like... I must seem crazy cause I just said I didn't need any help... yet I needed ALL the help. The woman had short pinkish hair and was so pleasant and ready to assist. I even asked her about the sample pieces of hair they had and her opinion on dying my hair - mix of 4 and 5 or just 4. I was thinking just 4 and she like my hairstylist agreed it should be a mix ... or like a 4.5. Would go back here. Would seek her help again. Definitely a great customer experience all around.

OUTSTANDING!…read more OUTSTANDING! Outstanding, very knowledgeable, and intuitive to my hair style and texture. The employees at this location provided all the necessary information and follow up to rate my experience as 5 stars.

I am so happy with Kendra and ALL staff. Kendra is WONDERFUL at injections. She is very…read moreprofessional and personable. Kendra has done multiple laser procedures on me, with great results. I just what to say THANK YOU for the great experience! Thank you! Kendra and all the great staff!

Had B12 shot there. My most recent visit was in Annapolis, but i have never had a bad moment at…read moreSkin Spirit, from San Francisco to Maryland. They are welcoming and friendly, perfect place!

It was amazing!! Absolutely loved the salon! It's so clean, such nice staff! I was nervous about my…read morecurly cut but Catherine knew exactly what to do. I showed her the inspiration picture and she matched it perfectly! She's so knowledgeable and makes you feel comfortable. Will definitely be coming back soon!

We moved from MD almost 10 yrs. ago, & @ that time, Catherine had her 1st saloon, & I was a…read moregrateful, devoted client. Also thought Deva cut best for curly-haired me. Live in Santa Monica, CA, & have tried a few stylists who claim to have experience with curly hair, but one held a angle to Catherine--& prices are outrageously high for others. Back in DC for visit & managed to make appt. with Catherine, & might be worth flying in my often because she does such a great job, prices reasonable for cut, deep conditioning treatment. It's worth it!

This place is ridiculous. They never open on time, then even when someone is there they lock the…read moredoor. This has happened a multitude of times just to me, so I know it's a huge issue. And the fact that management or the owner doesn't do anything about this is sad. Change your hours if you don't want to open on time.

KD is the sweetest lady ever! I had an issue with a Kit I bought, and she did her best to make it…read moreright. She rocks! I will continue coming as long as she here! THANK YOU KD!!!