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    CVS Pharmacy

    2.6 (20 reviews)
    Open 7:00 am - 10:00 pm
    Updated 2 weeks ago

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    7 years ago

    Allows dogs against corporate policy. Unacceptable for a variety of reasons. Also, no self checkout and long lines.

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    CVS Pharmacy

    CVS Pharmacy

    (49 reviews)

    $

    Van Ness/Forest Hills

    He was I think CVS at Van Ness is a good store and it's well run I think the problems that exist on…read moreneighborhood problems such as shoplifting. The store is in stock because they have to keep putting things behind glass because of shoplifting. The pharmacy is understaffed at times but Selena and the other lady there I don't know her name the other pharmacist they both try very hard to accommodate customers and do what they can to provide them with their medicine. Part of the problem is customers get angry at the pharmacists when their insurance company won't cover something and the pharmacists are just the messengers they're not making these decisions. People need to keep this in mind when speaking to the pharmacists.b

    Horrible, hostile customer service, this pharmacy is often out of prescription medicines that are…read morejust a wee bit out of the ordinary and are too lazy to reorder them, even when you ask them to. They just tell you to go and look elsewhere. All the people behind the pharmacy counter are foreigners from third-world countries where the notion of customer service is unknown. Following are just a couple of the horrifying experiences that I have had over the years at this pharmacy. A clerk who handed me my medication and sneezed on it with a massive, wall-shaking sneeze, spraying snot all over the bag. When I called him out and insisted he give me a new bag, he refused so I in turn refused to accept the medication. No apology was received from this clerk. Another time, I had a very bad case of pneumonia, and I was actually issued the wrong medication. I only noticed the error after I had walked back home, staggering from fever. I had to send a neighbor to the store to exchange the wrong medicine, which could have killed me, for the correct one. Lately I have had to take my prescription for Mounjaro to another, family-owned pharmacy just across the District Line in suburban Bethesda, Maryland because CVS Van Ness couldn't get any. No such problem with the family-owned pharmacy in Bethesda. I have had countless other episodes with this store over the years, but these instances are the worst. But now we have some competition in the neighborhood, since a Pills Plus Pharmacy recently opened just a few houses down Connecticut Avenue. It is apparently owned and staffed by a pharmacist. I am hearing very good things about the pleasant and efficient customer service there. My exasperation with CVS Van Ness has reached such a level that I am on the verge of transferring all my prescriptions to Pills Plus, despite the inconvenience involved.

    CVS Pharmacy - drugstores - Updated May 2026

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