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    Maxim Pharmacy

    5.0 (1 review)
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    10 years ago

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    CVS Pharmacy

    CVS Pharmacy

    1.6(99 reviews)
    2.1 miTakoma
    $$

    I am updating my original post to give CVS an extra star! Their new system for picking up…read moreprescriptions is working beautifully. When I got there today at 5pm - a time when there would normally be a looong and slow-moving line - there was no line at all. I checked in on the electronic device, and in no time I was brought my prescription. What an improvement! I am thrilled. .

    Go anywhere else for RXes if you possibly can! This CVS is negligent and recently gave me the WRONG…read moreRX, in addition to not reaching out to my doctor re: another RX. Wrong RX: I picked up a new RX for our dog last week. It was supposed to be extended release, but something looked off. I asked the pharmacist, she said no dismissively, and continued checking me out. I took a better look at the package when I got home and googled the names of the RX. This wasn't the right RX! I reached out to our vet who sent me the original script, which clearly said extended release. I went back today with the original script and the RX and they confirmed they had given me the wrong RX, refunded me with a gift card, then filled the correct RX. They agreed it was incredibly dangerous for pharmacists to give out the wrong RXes and negligent of that pharmacist and no one else to catch what could have been a really awful, more complicated issue. Not reaching out to doctor re: RX: My birth control was showing up as not covered by insurance. I sent a message through the app to ask what was wrong and spoke to someone, who assured me they would reach out to my doctor. I checked the app a few more times and nothing changed, then got an awful, painful period which required pain meds to manage daily life (and why I'm on this RX!). I sent another message yesterday to find out what the status was and explain I need the RX. Michael called back and when I explained my problem - and why I was frustrated - proceeded to spend several minutes lecturing me on respect, it's a Monday morning, he didn't need to tolerate this, and on and on. He was angry, repetitive, and just kept going. I asked if he was done, explained again I had been waiting for follow up and had to call to do that since I had heard nothing and already spent one cycle in pain. He explained they reached out to my doctor and heard nothing, and weren't obligated to update me when they hadn't heard. I said I would call them and find out what's up. After 3 calls with my doctor in 24 hours, they've confirmed several ways this CVS DID NOT reach out in any way or at any time regarding: my RX. I explained the situation to the nurse and she resolved it within 24 hours. She also confirmed with their answering service and electronic records that CVS hadn't reached out in any way. I reported both of these examples of negligence to Dawit, who I spoke to today. He agreed both were unacceptable and shouldn't have happened, in addition to noting Michael is new and unprofessional. I am going to find another pharmacy again, but want to urge others to 1) check your RXs to make sure you get the right meds, 2) follow up when you don't hear back bc they don't call doctors re: RXs, and 3) avoid Michael for his unprofessionalism! They will really hurt more people in this pharmacy continues to operate so negligently and dangerously, with no regard or care for the patients they purport to help!

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    CVS Pharmacy

    CVS Pharmacy

    1.7(99 reviews)
    2.1 mi
    $$

    Customer service at this pharmacy could really use some tuning up. I have not had to go to a…read morepharmacy in a while to pick up a prescription, especially not a CVS. I had no idea that they switched to this automated computer system to check in for a prescription. Instead, I stood in line to talk to the pharmacy tech to only be redirected to the kiosks. Once there, I found out that I had to wait. You know how awkward it is to wait in a pharmacy with virtually no seating. It was me browsing a bit before I decided to open the app and see if I could do anything to speed up the process. I was, by adding a payment option in the app and turning on a notification to let me know it was ready kind of sped this all along. I had to just wait a bit before I got that notification that my prescription was ready and I was set. Once that was done, I could finally go up and tap on the screen to get my prescription. The few things I did find while browsing they rung up as well which saved me time. But, it still felt like I was bothering them by just standing there.

    NEVER come to this idiot pharmacy. I was up for 2 days with the worst surgical pain I've ever felt…read more My doctor rushed a hydrocodone prescription to this pharmacy. At first I tried to get this pharmacy to send the script somewhere closer--they wouldn't do that. So I had to have friends drive me 40 minutes out of the way to get to THIS pharmacy the next day. When we got there--they REFUSED TO FILL THE SCRIPT--the same script they'd filled maybe a week and a half prior. Somehow they needed MORE doctor's permissions even though the DOCTOR sent the script in the first place--specifically for my emergency. The pharmacist was SO rude and unhelpful, at one point he told me "you can just take Ibuprofen"--I was specifically told NOT to. These people will do ANYTHING not to do their jobs. They've screwed up every singe prescription I've ever brought to them. Not a single intelligent person works at this pharmacy. Go. Anywhere. Else.

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    Maxim Pharmacy - pharmacy - Updated August 2026

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