Wifi available but slow at best. Has Bubbies ice cream--great mochi ice cream. This is a very busy place; sometimes it is hard to find parking. It has a very good deli section while the rest is standard Safeway fare. Once Safeway had the best and cheapest artisan beer selection, but no more. I tried the regular unadulterated Starbucks coffee--so bitter I couldn't drink it. The Starbucks at Kapahulu and Date was better. read more

I know this is probably strange to review but this is the nicest Safeway I have ever been to! We were visiting Oahu for the week and one of our friends who grew up here suggested getting some poke at a local grocery store. We first went in for poke but discovered this Safeway had a lot to offer. Besides being so clean (there was a sheen about the store), they had a lot of different stations that I have not seen at our local Portland stores. There was a sushi station where we saw the gal roll fresh. A sandwitch station (which we used for lunch for our flight back home), and a fresh salad bar. PDX we got to get our shiz together and follow suit! I loved their poke, it was so fresh and melted in my mouth. On another day we got some salad and sushi and that was delicious as well. It was a bit of a walk from our hotel but it was nice getting some exercise and not spending a ton on meals. This a great place to come if you are visiting and need a fresh meal that won't break the bank. We came here 3 times during our stay! *For a treat, Leonard's Bakery is very close by!* read more

Came to this safeway after a friend told me about the vinegar fried chicken. I really wanted to try it after hearing about my friend dropping the chicken on the floor and still eating it because it was that good. If you haven't tried it then you seriously need to. Its almost like a fried chicken adobo or a salt and vinegar chip/chicken. If you go there then definitely see Randall in the hot and ready section. He gives excellent customer service and will crack in a joke or two. read more

Safeway - Vinegar fried chicken - Grocery Near Me - Honolulu, Hawaii

I like this Safeway the best. They are always stocked. Be warned however there is one old checkout woman with super short grey hair that is as mean as a snake!! How she's kept her job being so nasty I don't know. Stay out of her line. The rest of the employees are very nice. The old lady is my only complaint. read more

Went here and they have terrible service and horrible maintenance! They cannot keep up with keeping the store running and I am never shopping here again and telling everyone about my horrible experience here. Unbelievable!! Definitely not a happy customer and am very unsatisfied with what they have to offer. Truly a disappointment! Hopefully the others aren't like that but honestly not willing to try. Giving one star is being generous read more

I don't understand how free market economics allows this place to survive. There is always at least a 10 minute wait in line. Try to go at an off hour and there's only one lane open, and the self lanes are closed, so you still have to wait. The people who continue to patronize this Safeway must be either desperate or dumb. Sadly, I was in the desperate category. But no more. I now go out of my way to foodland, or even whole foods at Kahala mall. The last time i was in Safeway, I dropped by basket on the floor and walked out. I kid you not, I will not return until they honor those signs above each lane that promise "no more than 3 people in a lane". BS read more

Horrible service from the employees here especially from ester at the U-Scan. Disregard to the customer, raising voice at the customer and took 10 minutes to reprint a receipt, wow! read more

Produce worker Thomas was very helpful today. Went above and beyond in helping me with mint. It was very kind of him to find it for me. Looking forward to buying produce again soon thanks to his amazing customer service ! read more

First, the parking sucks. I hate parking upstairs but I almost aways have to. Second, the customer service isn't the best. The overnight cashiers tend to be nicer so I try to go after 10, otherwise I'll wait for self checkout. Third, it's so expensive!!!!!!! Unless it's on sale, and even then sometimes I can get it cheaper almost anywhere else. If it wasn't so close then I probably wouldn't go at all. read more

We'd like to thank the manager Bert for your help today. You are a true life saver. Thank you for your kindness.

I had my first donut in America at Safeway and it was amazing. I also liked their pastry department with all the colorful cakes and cupcakes . Their mochi ice cream is so good. I tried the coconut chocolate. read more

Safeway - Grocery Near Me - Honolulu, Hawaii

Convenient to get all the groceries I need. Lots of parking for those who drive. Note S. Beretania and Kinau are both one way streets. Google maps need to update. Similar to Safeway on the mainland. Bring your own plastic bags - 15cents for each one from stores all over Honolulu. read more

Bring on the robots get rid of cashiers. It's a huge grocery store and they've got everything they have more and more organic foods to compete with WFM , the place is always clean and tidy the service is good specials make it worth not going to Costco ... all good actually except for one cashier. I know I know it may be just one man hater having a bad hair day but it pissed me off enough to waste my time to write this 2 days later I'm a regular always stop to get a case of beer. Cashier looks at me and says without a smile "ID". I give her ID and say ... this is bullshit. I feel insulted and my privacy invaded. I'm AARP yet she punches in my numbers ... with ID theft and hacks ... I do not need my info in computer matrix ... I say "I'm not mad at you but this is crap". She just wanted to see my age my address where I lived .. if I had a home? I could feel it in her Bitchy arrogant smug attitude ... Instead of saying "I'm sorry uncle but this is our policy ... she says like a cop... it's the law. " you can take it up with my supervisor" staring at me like I'm homeless ... hey first time ever anyone in 15 years ask me ID... also she never asked me for my Safeway card ... never asked me if I found everything I was looking for (standard Safeway practice) I said it charged me full price ... how do I back up and enter my Phone number to get savings (another matrix trick) she says you can cancel ... I said yeah I'm canceling the order and never shopping here again. She looks at shopper behind me and rolls her eyes looking for support ... making me look and feel bad. Bring on the robots ... time for this one to get a non People monkey job. Even postal workers are nice in Hawaii. So I now Hate this place.Ruined my day but they don't need me of course. I go to Foodland and ask if I need ID and two cashiers laugh and say "you are ok Uncle, that is just if here is a question as to age we respect your privacy too". I say thank you ladies I love Foodland attitude never mainland arrogance. Safeway needs to watch their employees as much as they watch shoplifters ... I don't know which are worse for the bottom line. read more

LOVE this store. i used to go to the beretania one, because it is closer to my house, but i will go out of the way to go to this safeway. Its nicely remodeled, huge, spacious, and loaded with stuff. The staff is also very friendly and accommodating. read more

One of my favoured and closest grocery stores in the Waikiki area. This store has everything you could possibly need. Produce, Meats, Bakery & Pharmacy. A Starbucks A sushi restaurant A deli A salad bar A lunch/dinner bar And.... it's open 24 hours! read more

The Poke Counter at Safeway makes my mouth water. It's always one of the first stops we make when we get to the island. This one in particular has really nice staff working behind the counters and at the check-out line. Plus, it has all the amenities you could need. And delicious poke. read more

Great place to go when you want to make a late night Pizza and Ice Cream run...Always have great desserts on hand in the bakery isle and wide assortment of cookies/sweets. Yes you will regret eating it later because guilt creeps in slowly after you consume all the goodies. But in all it's the Best choice to make. Staff seems friendly and Kind Always fun to people watch there, Some interesting fellows...especially the ones using the Free wifi by the bathroom nestled up in the corners on the chairs as if they live there. Gotta stand your ground if you want a Spot!!! In all honesty it's a great place to shop and get what you need, Never really to hectic just when they reboot the system or whatever they do at around 10 or 11pm and they're a bunch of people waiting in line. Sometimes peeps get agro :) read more

I been going to safeway more often bc i like the quality of meats there. I had a bad batch and needed to return some. I went there on August 31 monday at 7:00am. I have to say Safeway is lucky to have a great manager! Thank you for being kind. read more

Safeway on Kapahulu has to be the nicest grocery store on the island. I stop here once a week for the fruits and vegetables mostly. They usually have the freshest fruits and veggies, but you do pay a premium here. The cooked foods section is also good, but it is best before about 6:30 in the evening. The food on the buffet tends to get a bit stale after that time and I guess the is mostly because there are not as many people buying after that time. The sandwiches in the deli are also very good. I gave them 4 stars (instead of 5) mostly because many of the cashiers are slow and parking can be a bear during peak times. I usually drive to the roof parking lot, but even during crowded times you may have to drive around and wait for a space. read more

Need a sandwich after surfing?!? Hit the deli it's the best. Get somewhere comfy ASAP cause you're gonna need a nap after

This place never has enough cashiers. That have 15 places to checkout but 2-3 cashiers. That's why most people don't want to come here. That's why I don't like to come here read more

Stop by to get a dozen roses at Kapahulu Safeway. I ask Keisha the florist manager if she was able to put them in a vase and how much it would cost. Her a rude and arrogant response was " double the cost of the roses you just bought". I said its ok . I then picked up a card came back to the florist to ring it up. The woman behind the counter had no greeting complete silence like she was upset that I was buying something from the store or bothering her in the worst way. How dare you treat people that way. You both desperately need customer service classes. To understand how to treat people nicely. read more

This Safeway is convenient. There's a lot of parking. They have more parking on the roof. You can get pretty much anything here and the vegetables all seem fresh. I only gave it 3 stars because of the customer service. Half of the employees seem grumpy and one time I had a lady make us pack our own food in my recyclable bag. She didnt even wait for us to finish before she started ringing up the next person. I also had a bad experience at the bakery. I asked for help and I just kept getting past on to another person. read more

what an experience! I came in here to grab a couple of things for a new recipe. my recipe called for chili beans, but they only had safeway chili beans Mexican style. a middle aged local girl Lucin? or something like that.. i've never seen a name like that. passed by me and asked if I needed help. My facial expression must have given off that I was lost. I asked Lucin about the beans and she said it was the only kind they carried and was even kind enough to replace my can because I didn't know I picked up a dented one. she even took me to the salsa/taco sauce and gave me suggestions as to what sells best and what she's tried. after asking her many questions, she still offered her services and even told me to have a nice day! I happen to come in I guess when a lot of people were here too. I usually like to use the self check out but there was some people who had WAGON Full of groceries.. is there no limit? i decided to just stand in line like regular people. I went through Chuck's line and he was very personable. he asked me if I had found everything alright. it's good to see that even in a big busy store, there are still kind peop.e out there who care. read more

Extra nice Safeway. Starbucks, free wi-fi, excellent meat Dept. Sushi chef standing by! Excellent sushi Bar! Very nice produce Dept. Very nice shaded tables outside at entrance. Nice area for bikes. Inconsiderate moped riders sometime overwhelm the area. Parking lot almost always seems to have people working cleaning, picking up trash. The lot is always very nice and clean. I feel safe most of the time, unlike other stores. Door buster deals. Gone in only a few hours. Rain checks are issued and the store honors them. I've had a few bad interactions with employees. They were short and caustic and gone. Maybe I look like a homeless? Sometimes difficult to get in and out due to long lines, the street traffic outside can be difficult. Product selections seem to be prioritized by the highest profits, cutting out the lower profit items, reducing customer choices. :( Prices are significantly higher than same products elsewhere. Get thru the traffic, the lines, the bad attitudes, get the raincheck, ignore the squatters at the bathroom area (old guys with beards and prostate issues who are there only for the internet) -and all is good. read more

Our local safeway.. it's where we go shopping every Sunday for our meals during the week. We use the Safeway app to add coupons for items we buy often. Like that they have a decent bulk supply section of dried fruits, nuts etc. Large selection of fresh fruits and veggies - larger selection than the pali highway store. We like it... read more

Cashiers are rude and lazy. It gets worse everyday. They won't even help bag the groceries now and the people who are supposed to bag groceries seem to hang out around the self checkout area. Worst customer service I've ever experienced. Why does the manager tolerate this kind of attitude? read more

To quote my favorite person in the world (my grandma), I'm an odd duck. Sometimes strange things make me happy. In this instance, it's a grocery store. I'm sure you're reading this and thinking "you must be easy to shop for," but no, no I'm not. But that's another story for another day, and trust me, you'll enjoy reading it because I am also melodramatic. This Safeway has a bit of everything a shopper could ask for. First off for those of us suffering from addiction (to coffee, not the booze and the pills), there's a Starbucks located at the entrance to this store. When you suffer from a Starbucks addiction as severe as mine, walking into a grocery store and seeing the ability to get your fix right there is pretty much the equivalent as finding gold at the end of a rainbow. So picture this, I'm now caffeinated and armed with my grocery list. Yes, I'm aware that I'm likely in a severe state of euphoria, but I'm pretty sure this isn't clouding my judgement. This Safeway is fabulous. Let me tell you why.... 1. They have a plethora of prepared foods to order. In addition to the usual rotisserie chicken grocery store fare, they also have a sushi counter, salad bar, hot bar, soup bar, olive bar, made to order sandwiches, etc. 2. Their cheese selection is fantastic. They sell everything from locally made cheeses and butters from Naked Cow Dairy to imported cheeses. You name a cheese, they most likely have it. 3. Their spirits selection is incredible for a grocery store. They have an extensive selection of wines, beers, ciders, and liquor to choose from. 4. Produce selection is large, fresh, and includes a large organic section that is reasonably priced. 5. Meats are also reasonably priced and also have a large organic section. 6. The store is CLEAN. Even at its busiest, there's no messes in the aisles and the store doesn't feel chaotic. 7. Have a question? Ask an associate and they will do their best to help you. 8. Ample parking. 9. There's a United States Postal Service kiosk in the store. 10. There's a Redbox in the store. Overall this place is a one stop shop for pretty much anything you could possibly need to include my dinner saving key limes. Sales associates are helpful and professional and all produce, etc. is fresh and well stocked. Large selection of organics without paying Whole Paycheck prices. read more

I must say this before i decide not to let the secret out but, they have THAI TEA here and the lady said it must've been a mistake because she'd never seen it here. I think she was trying to save it all for herself :) Seriously though, it's a great location with wonderful people staffed throughout. The store was clean, stocked, and well lit. read more

Store is very clean but items are over priced compared to the ABC store by our hotel. Check ABC prices before going to Safeway

First of all...free wi-fi. Yes. It's nice for me to go to when I don't feel like going on campus and having to see college friends. Secondly they have a Starbucks here...yes! 5 stars already. I enjoy just sitting while enjoying a nice cup of coffee and browsing the internet and people watching :) read more

Decent Safeway and open 24 hours which is a plus. Stars were lost on cleanliness especially the restroom and the undesirables that make their homes in the seated areas. read more

This is my first review and I'm sad that it has to be a negative one. Let me preface this by saying that this is a great grocery store that I frequent often, but have had such a terrible customer service experience just an hour ago that it warrants the attention of Safeway. My boyfriend and I went to use the Coinstar to exchange his coins for cash, which was usual business until the machine got stuck. I asked the service lady who was helping the customers at the self serve aisles if she could get someone to help us. She called on the intercom for help at the Coinstar. 5 minutes pass and still no one. She looks back at us and sees us waiting still and calls out on the intercom again. About 5 more minutes pass and we see a middle-aged, local woman named Lucian (I'm unsure of the spelling, but the pronunciation is "Loo-shin") approach us ever so slowly as if she is annoyed. She then proceeds to ask us what is wrong, and acts like she doesn't know what to do. We show her the screen that says something like "customer service needed" and realizes she needs a key to open the machine. She then walks ever so slowly back to her office (i'm assuming) and returns with a huge set of keys. She tries about 3 out of the 20+ keys and says she will return. She then comes back with a key that works, but then needs a pin code. She enters in about 5 different pin codes that don't work and then asks another customer service lady for the code. It works and then she opens the machine and attempts to fix the problem. I understand that this was probably her first time trying to trouble shoot the machine, which wasn't the problem. It was her attitude and unprofessional demeanor she upheld throughout the process. The whole time this is going on, she never once apologized for us waiting each time she she leaves, tells us "You need to move out of the way" as she's opening the machine, makes comments such as "I don't even work here, this isn't even my store", and is overall THE most rudest women I have met working in Safeway. When we tell her that there were more coins that were counted that didn't register in the system, she tells us "This isn't our problem, call the number on the receipt (which, by the way, there was no number)", and walks away. Just like that. The whole situation took almost half an hour of us just standing there watching this woman "help" us who obviously did not want to help us and made sure we knew that. Janice at the customer service desk, however, was very friendly and courteous as she exchanged our receipt for cash. Like I said before, I love this store and would usually give it 5 stars because of the generally friendly service from all departments (pharmacy, deli, bakery, etc.), but was totally appalled at the attitude and behavior of this woman "Lucian". Maybe she worked at a different Safeway and was just here for the day, but once you don the uniform, you are still representing the company and that store. People like her should NOT be working in customer service. read more

The selection is fine. The prices as usual. Wait forever to check out, no matter when you come. 16 registers, never more than 3 open. Self check out available, usually line there too. Cashiers and baggers (most, not all) very slow!!! Put more self checkouts, but reward me for the work please. read more

Holly shit, this is a huge supermarket. But that's all that's so great about it. Sure, there's a Starbucks, salad bar, sushi bar, bakery, First Hawaiian Bank, etc. but it's still a Safeway. Gotta buy local and keep the money in the islands. hahaha It's not that I count my pennies, but I wouldn't mind spending a dollar more on milk if a local company gets to keep the money. read more

Went to the bakery. Lights were off & a woman was cleaning. Had on one latex while sweeping floor. Kinda resembled Mr. Magoo with the glasses. She walked by 3 times before SEEING me @ the display. I ask for cookies. She grabs the cookies with the latex glove instead of putting a food handling glove over that one! GROSS!!! read more

As a regular customer at this location, I was very disappointed with one of the courtesy clerks. All he could have done was to go into the back to see if there was more of the zevia sodas, but he did not. All he told me was that is all we have, when in actuality I found it buried in the back of the caffeine free cola and I had to grab to grab it myself and he did not assist me. I was very lucky that I got it. I hope the next time I do return to this location, I will be assisted. read more

Love the store! They have so much stuff you'll get lost. The deli is really good, it's a great place to stop by on your way home from work and pick up a hot meal when you don't feel like cooking. They have a great wine and liquor section and even a sushi bar that is actually pretty good. The folks Who work there are always friendly and more than happy to help you find something, because unless you specifically know where something is it's often hard to find because they have so much great stuff! The people in the flower department are always really nice and their flowers are fresh and good prices... Great place to stop in and get some flowers on the way home if you're in trouble LOL read more

A really beautiful store with hardwood floors and beautiful displays nearly too nice to disturb. Clean and modern. Bakery with artisan breads and custom cakes. Deli. Floral with to-go selctions, leis, and special event ordering. Liquor. Meat. Pharmacy. Produce. Seafood. Starbucks kiosk. Sushi Bar with several stools and counter. Olive Bar but no martinis. Digital Photo, DVD Kiosk. Coinmaster machine. Wi-fi and comfortable seating to surf from. read more

I could spend all day meandering about in this Safeway location. There is so much to look at. I love the variety and the store itself is usually clean. read more