Excellent customer service and work. I was scheduled for the same day to replace a window in my…read morecar. I was done in about 2.5 hours. Nice waiting room with water, coffee and tea.

Sergey went above and beyond. He got me in same day and replaced my windshield, even put on my new…read morewiper blades that I brought in. The cost was $150 less than the quote from safelite and his lounge area is much nicer. This is a family business and you can tell by how well they work together. They don't have many yelp reviews but they have 463 reviews on google so I think they've been doing this awhile

ASAP came highly recommended by a window tint installer I know, so I scheduled an appointment in…read moreMay of 2024. Evan had an opening the next day. I received an appointment notification via text & email. ASAP is able to use your insurance, or you're able to pay out-of-pocket. I had a "double chip," which was clear because there were 2 points that were webbing out. Evan explained the POSSIBILITY of the repair going bad, and the need to repair both parts of the chip, and the slightly higher price. I gave the go-ahead, and Evan had my window repaired in no time. I'll be using ASAP for all of my auto window repairs.

From the owner: ASAP Autoglass specializes in fast, professional windshield replacement in Spokane and surrounding…read moreareas. We provide full-service mobile auto glass replacement, bringing expert technicians directly to your home, work, or job site—saving you time and hassle. Whether you drive a car, SUV, truck, semi, RV, or even heavy equipment, we’ve got you covered. Our services include windshield replacement, door glass, vent glass, quarter glass, back glass, and complete ADAS recalibration to keep your vehicle’s safety systems functioning correctly. We proudly serve all of Spokane, Spokane Valley, Liberty Lake, Mead, Airway Heights, and nearby communities. Every installation is backed by a lifetime warranty, and we use only top-quality glass and materials. With over 100 five-star reviews and a strong reputation among commercial fleet accounts and individual drivers alike, ASAP Autoglass is the trusted local name in auto glass. If you're looking for same-day windshield replacement in Spokane, with honest service and expert care, contact us today. We work with all major insurance providers and make the process easy from start to finish.

They installed a patio slider for me, smeared caulking all over the place. Use drywall screws to…read moreattach the slider and quarter rounds around the slider instead of using trim pieces. My slider is equipped for a lock for for the slider window screen but wasn't attached. It almost looks like they used a cheaper slider screen instead of the original one that it came with.

I needed to replace all of my old windows before getting my new siding installed. I searched the…read morebig box stores and various internet sites when I came across Empire Glass. They custom made all of my new windows exactly the way I wanted them at a price very comparable to the big box stores off the shelf prices. My installer will be putting the them in a couple of weeks though he brought them today. They are beautiful, low-e and argon filled. Excellent customer service, reasonable prices and you can have your windows, your way. Who could ask for more?

Gerber, is amazing. I just decided. I hope I don't get into an accident again anytime soon, but if…read moreI do - Gerber is now my place. I know enough to know that this is a good company with good standards and great people. I've only really been in one other fender-bender in my life and my experience with Gerber Collision was completely different from that - in a very positive way. Gerber got me in, literally, the Monday after my call [Friday]. By the end of the day, the same day of repair, my bumper was repaired, and my car shining again like nothing had ever happened at all. Again... Excellent staff. So kind! Funny, too. A pleasure with whom to do business. Thank you, Gerber. My car looks beautiful! And I am grateful for your hard and obviously diligent work. I will recommend you in any future situation to friends that might need some work on their cars, as I would not my previous bodyshops past. You win, Gerber!! Keep up the great work. :) :)

We are repeat customers for this business as the employees we have worked with have listened to our…read moreconcerns and kept us in the loop as work progressed. I am particularly impressed by Kenny (the manager) and his employee Stacey as they put in the personal time needed to make a very stressful time easier to navigate as our car needs were resolved.

The manager Brandon and his associates Chad try to rip me off and overcharge customers. I went in…read morefor an oil change, and they asked if I wanted the cabin air filter changed. I said no. The employee then said, "Well, it's free." My boyfriend and I looked at each other and agreed if it's free, why not? After we left, we noticed a $52.99 charge for the cabin filter. We turned around and came back within three minutes to ask why we were charged. We requested a refund and our old filter back. The manager refused to give us a refund and also refused to return the old filter, claiming it was already thrown away. On top of that, I also purchased a fuel cleaner. The staff was so disorganized they almost sent us off without charging us and without even putting the fuel cleaner in the vehicle. I had to remind them to do it. The whole situation felt intentional and dishonest. If it was truly free, it wouldn't have been charged. This was misleading and unacceptable. I would not recommend this place.

To summarize my experience in 3 words....total rip off. I…read morecalled first to ask the cost of an oil change. I was not asked any qualifying questions about my car. She simply responded the price is $80. Expecting to pay $80, I drove into Take 5 Lube. I asked the robotic employee how long it would take as I had an eye appointment to attend. He said 15 minutes. I pulled into the garage only to be told to remain inside my car on this 90 degree day as customers were not allowed to leave their vehicle. It became apparent the employee wanted me to be a captive customer. He immediately explained the $80 oil change was not available to me because my car has over 75000 miles. Therefore I had to pay for the $113 oil change. My hood was already up so I felt compelled to stay. They then told me my air filter was dirty, my spark plugs need to be sprayed and my wipers needed to be changed. As I sat trapped in my vehicle, this began to feel more and more like a shake down for money. The 15 minutes expanded to 30 minutes, putting my eye appointment in jeopardy. My advice is to locate an honest outfit and avoid Take 5.

We recently bought a new radio system for our 08 Dodge pickup. The installation didn't go as…read moreoriginally planned, the system was not working the way they told us it would. However they did everything that needed to be done to make it work right. They had to order a different wiring harness, and had us come in the following week to install it. They did not charge us anything extra, to get it working. They stuck to the original price quote and we are very happy with their service. We will go back again.

I have been going to this place for 15 years to get tires, window tints etc... i send family…read morehere... I paid for new tires and window tint and picked it up and there was bubbles everywhere on the tint (which there normally isn't). the service guy pulls out a credit card and tries to smooth them out. I leave because I was heading out of town. it only got worse. and once rolling my window down after 2 days there were bubbles all over and the tint is a half inch short from the top of my window. Also my tire sensors don't work now . they also didn't give me my tires back like I requested. It looks like Stevie Wonder tinted my windows. what is going on here??? The normal guys aren't at the front desk. was there a massive exit?? Financial problems??

Easy Peezy Thank you…read more I love my new stereo system in my 1999 Toyota Tacoma My truck drives faster now !

Stereo upgrade: Posted yesterday that a person should ask…read moremore questions before settling on what the salesman points out to you. I was disgruntled and my post ended with ... a $3,000 upgrade should have enhanced my experience, rather than hold me hostage... Just wanted to add, that I gotta admit, My stereo sounded pretty damn good on the way home from work tonight.

I purchased a used 2021 Nissan Rogue SV from Lithia Spokane in April 2025, along with the…read morehighest-tier Zurich extended warranty. The salesman, Nik (Nazih Daadouch), repeatedly emphasized how expensive electrical repairs can be on modern vehicles and assured me everything electrical on the car was covered "bumper-to-bumper." In July 2026, a routine key fob programming attempt revealed my door locks and cruise control had stopped working. A Nissan dealership diagnosed a poorly installed aftermarket security system with unwrapped, shorting wires that had clearly been on the vehicle for some time. Before my warranty repairs could even begin, I had to pay $1,101.71 out of pocket just to remove this undisclosed system. I was never informed this system existed on the car at the time of sale, despite red flags a dealership should reasonably catch on a used vehicle -- including fleet-vehicle history on the Carfax and a visibly non-OEM device installed under the dash. I called Lithia Spokane five times over one week seeking help, and was told each time a sales manager would call me back. Two different managers were named to me as the one who'd follow up. Neither ever did.

Is there a way to give negative stars?…read more 1 PM oil change appointment. Advisor asks if I want a recall repaired while I'm here. I say OK, but I'm stuck here waiting. An hour and a half later I ask what's going on, he says they have to take the front seats out for the recall. He should have mentioned that, I would have rescheduled. I'm now entering hour 3 with no end in sight. What a waste of life. He didn't mention the time it would take due to the commission he makes off of the repair. I have actually bought a few cars here in the past. At least I know I will never, ever, have to come back here for any reason ever, so there's that. Terrible business practice, but a great way to eliminate future business. I will not return.

Wow, is all I can say! They cleaned up my 2001 Corvette, taking the old protective film off,…read morecutting/buffing and replacing the film! Miss Scarlet honestly looks brand new! Absolutely beautiful work! Very easy to work with and the communication was top-notch. I can't recommend enough.

Great Company to work with ! Always a great experience!! They are always looking to help you out…read morewith anything you need for Automotive, Commercial, Residential!