Excellent customer service and work. I was scheduled for the same day to replace a window in my…read morecar. I was done in about 2.5 hours. Nice waiting room with water, coffee and tea.

Sergey went above and beyond. He got me in same day and replaced my windshield, even put on my new…read morewiper blades that I brought in. The cost was $150 less than the quote from safelite and his lounge area is much nicer. This is a family business and you can tell by how well they work together. They don't have many yelp reviews but they have 463 reviews on google so I think they've been doing this awhile

This is a business I never wanted to go to because it means I had a rock chip but these folks got…read moreit done pretty efficiently. I arrived early for my appointment and their technician got me checked in right away. They did not seem super busy so he swiftly started on my vehicle and it was done in around half an hour. The workmanship was great but the customer service was somewhat less. While it's a fact that they do this all the time, I almost never need auto glass work yet they seemed to expect me to have expert level knowledge of my car's glass and my auto insurance policy. The scheduler Teri was fairly terse in her interactions with me. I felt validated in my assessment when I overheard her on the phone with another customer (it's a very small office). Definitely use this place for your auto glass needs but check your expectations at the door.

Did not just replace the windshield, but did all the calibration for the traffic assist features.read more

So nice. Agreed to stay late in order to accommodate my broken car window. Fast. Efficient. Great…read moreprice. And he wouldn't take a tip. The kind of service that is worth going out of your neighborhood for. I really recommend and hope you will reward him with your business.

Very friendly staff from front counter to the back. Got me in and out quick.....just needed a spot…read morerepair on my window....they did a fantastic job.

3.5; the work of the actual windshield is amazing and looks awesome. But will say they left a messy…read morejob of glue on a pillar that LUCKILY we were able to get it off asap. Small details can be the most important sometimes:)

The service was terrible . In the add it says clean all windows. Vacuum all glass . Windows not…read morecleaned still glass under the seats and in the back . I gave him a $25. dollar tip . No thank you took it and walked away. So dissatisfied. I would not use this company again .

I needed a windshield, Grizzly worked with me, and had the correct windshield…read more They had some other jobs, but got me in, replaced , in a reasonable time frame. Neat and clean, no fragments anywhere, helpful and professional My vehicle looked great, new glass, and safer.

Took my truck to the Spokane shop to have them look at an issue with my windshield and they didn't…read morecharge me anything for the work that was done. It was very close to closing time and they were OK with bringing my truck into their shop and they were also OK with having a group of about 4 guys take care of it right then and there. Also, my son's car needed a new rear window installed but needed a temporary plastic cover until the car was able to get into their shop or get into the shop that my insurance company recommended. The shop installed the cover without asking for any $, even if the car wasn't going to come back to get the work done there. Things turned out that my insurance company's rec was not good, so we got the work done at Grizzly and it was great, timely and equal to the other shop's price. Big thanks to you Grizzly! My son and I appreciate the excellent customer service! We'll be back if and when we need to. Chris and Charles Gauvin

What an incredible experience dealing with Jacob at Jacob's Auto Glass! I highly recommend them for…read moreany of your auto glass needs. In addition to helping me with my replacement windshield, Jacob even tried to help me with my Generator issues on my motorcoach. He ALSO helped me with my wipers in getting the washer nozzles pointing in the right direction to maximize the cleaning of my windshield! Jacob is a rockstar! David Long

I've used these folks personally as well as for the company I work for. They are always helpful…read moreand super efficient. Pricing is the best in town after getting several quotes on different occasions. I'd highly recommend them.

I will have Q's Auto glass replace all the glass in my 1969 Chevy C20 Longhorn…read more All glass including the wing windows, door windows, back window, and front windshield, with gaskets and felts. Quentin spent a fair bit of time with me, fielding questions from me, and asking questions about the truck. I have to send some pictures, to help him know what he asked about, and all interactions have been great. After the glass is finished, I will update the review, but I think it will be good.

Promptly called back. Answered all our questions. Came to our house. Good job, done quickly.read more

They installed a new passenger side power window in my 1974 classic car and fixed a chip in the…read morewindow shield. They did great work and a very reasonable price. I would recommend them to anyone that has a window problem in their vehicle. This is the place that I am going to be taking all of my damaged windows to for repair. Very professional and customer minded.

Being in the automotive field for 25 yrs., I feel confident in my judgement of the this glass…read morerepair shop , Glass Co .. its not to often u can see a hard working, personal man thinking only of the customers best interest, satisfaction & simple courtesy for another human Being . Money helps, but it's not all about the green , for me it was seeing they're face & hearing that thank u in they're voice . My experience with Bob was just that , thank u Bob!

I usually don't read yelp review, unless its really great or really terrible…read more In this case, its pretty great..... My old Mercedes SUV window got broken into on Halloween, and some stuff of mine were stolen. I gave them a call the same morning, they gave me a pretty reasonable(inexpensive) quote and they were able to fit me in an appointment the same afternoon. But I had to work, so I said how about tomorrow instead? I told them I'll drop off my vehicle during my lunch break, a bit past noon, and I'll pickup my vehicle when I'm off work. And they were pretty chill with that. They gave me a call at 3:00 saying it was done. But I don't get off work till 4:30. So I ended up showing up around 4:45 on a Friday. Yeah yeah, I know. We all hate that customer who shows up 15 min before closing for the weekend. But Ash was willing to wait for me, and had a great sense of humor. Ash even told me what he did to resolve the issue connecting the glass to the motor. He could had just bought a new part instead of try to fix the current broken part, and charged me double the quote, but he felt like doing me a solid, and try to save me some money. Which was greatly appreciated, since I was unemployed for 3 months before this, and my bank account is close to dry. TLDR----If you want a reasonable price, fast appointment, straight up transparency, and a guy with great sense of humor doing some quality work while saving you a few bucks if they can....... This will be the place to go.

I had a great experience dealing with Glass Doctor of Spokane. I had a rear passenger window on my…read morecar that needed to be replaced and they were able to get me in right away. The new window looks great. Customer service was excellent. And the price was cheaper than other glass repair shops. I would definitely recommend these guys. Thank you!!!!!