What an incredible experience dealing with Jacob at Jacob's Auto Glass! I highly recommend them for any of your auto glass needs. In addition to helping me with my replacement windshield, Jacob even tried to help me with my Generator issues on my motorcoach. He ALSO helped me with my wipers in getting the washer nozzles pointing in the right direction to maximize the cleaning of my windshield! Jacob is a rockstar! David Long read more

I've used these folks personally as well as for the company I work for. They are always helpful and super efficient. Pricing is the best in town after getting several quotes on different occasions. I'd highly recommend them. read more

Jacob's Auto Glass - Front desk area - Auto Glass Services Near Me - Spokane, Washington

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Not enough good things to say about this place. I love everything about this place from the staff to scheduling to their technicians to their pricing. Smooth, easy, efficient, friendly, affordable. So, so many adjectives I could add! You need auto glass get yourself here!!! read more

On 30 July 2025 had windshield replaced on about 5 days later took it to hand car wash and later noticed water streaks on the inside passenger side . Repeated car wash and it worse brought it back and all Jacob the owner did was to place a bead of windshield adhesive on the inside about 2 feet long. He DECLINED to remove windshield and start all over. In my opinion Jacobs auto glass does not have any form of quality in their work. . I would give this place a negative 3 rating if possible! I did discuss my concern with Jacob and still to him it was a small concern not major . Why do a REPAIR when you can do a cheap patch Job! read more

These guys were amazing! I was experiencing a small leak and my weatherstripping was coming away from the windshield area, so I went in for a repair. When I told them over the phone what was wrong, they advised me to order the part and that they would install it. When I got there, they looked it over and said they could fix it without having to use the part and also addressed an area where my windshield was moving. I left with my windshield fully secured, and they even buffed and polished my windshield side parts that had experienced some fading. They took amazing care of me and found a much more cost-effective solution. In an economy, where they could've really up sold me and easily take advantage of me, they were very honest, worked efficiently, and I left with the best outcome!! Great customer service!! Thank you Mark and Jacob! read more

Great service great prices! After getting several quotes this place had the lowest prices and was most friendly/ most professional. Would highly recommend!!! read more

The worst customer service ever ! When your hours are 8 to 5 Monday thru Friday don't leave a vm on my phone at 1:14 on a Friday that you are closing and you can pick your vehicle up on Tuesday morning after a long holiday weekend. They had not said a thing about closing early otherwise I would have made different arrangements with work. I had thought I could pick it up by noon which didn't work out. She stated she called multiple times which my phone says one time at 1:14. When your hours are 8 to 5 they should be kept or relay when the vehicle is dropped off. Lack of communication. Not going back it created a ton of issues moving around customers on my end. read more

Please read: There are levels to this game of professionalism of your trade. 1) Jacob gave me a quote, and I would've been none the wiser if he stuck to it, but one of my (two broken) windows didn't need replacing. Jacob just put it back on the tracks and replaced a couple brackets, charging way less than the quote, AND getting me out an hour earlier than quoted. What also impressed me was the quote I got for my F-150, which was a good quote, BUT THE IMPORTANT PART IS... he told me that part of replacing my trucks windshield is cleaning the metal and repriming it. I NEVER TOLD HIM IT WAS LEAKING! Jacob really knows his stuff. The shop is clean, the work is top notch, and the employees are friendly. Call ahead to schedule a spot. read more

I came to get a new windshield from there establishment and it was a very good experience I had and the price was awesome as well. I called around to other places and the prices were pretty high and Jacobs was very reasonable and it didn't take them long to change the windshield out. I would recommend anyone who needs glass work done and other things as well to get their car serviced here and if I ever need anything glass wise I'd come back here again. read more

Jacob's Auto Glass - Lobby Area - Auto Glass Services Near Me - Spokane, Washington

They replaced my windshield about a year ago. Fast and friendly and well, my windshield hasn't fallen out Last night my window was bashed in. I called them first thing in the morning. Got me in. Window was done in about an hour. I didn't have time to vacuum out the glass and they did it. Reasonable price. Very happy. Thanks guys! read more

I had to replace a windshield, drivers side window and a rear passenger window. This was the second time I used there service and the do a fantastic job. I wont go anywhere else for auto glass work. read more

They did two window replacements for my daughters Chrysler 200. They did a great job and were very helpful in explaining costs and repairs. They also recommended a shop to do the tints on her car! Great shop to use in Spokane if you need glass work! read more

The windshield on our import car was coming loose around the top. We stopped in to ask about repairs and the owner gave us specific repair needs. When asked when we could bring it in for repair his response was - how about now? This was at 4:30 pm and they had it fixed and out the door by 5:15 pm...and at a reasonable price! Very happy with this business. read more

these guys were awesome! the windshield looks amazing and the price was fantastic! highly recommend! read more

Great service. Job was done quick and the people were very hospitable and easy going. The wait didn't feel long and the job was done well at a good price. Thanks y'all! read more

Had our window busted in to while staying in Spokane, no other shops had the window we needed that same day. Jacob's got us in and out in ubder an hour for less than any other quote we got. Very friendly and very fast, would definitelt reccomend. read more

My wife contacted the company about a broken windshield. They messaged back within minutes, got me in that day and out in 1/2 the time they quoted. I am very pleased with their service. read more

I had a review mirror to glue back on. Not like the old style. It has all the cameras and sensors built into it. They got me in super fast and did an excellent job fixing the mirror. read more

I love Jacob's! They came recommend from a family member after doing stellar work on their vehicle. I got a rock chip in my window today and I called Jacob's shortly after. They were kind, respectful and informative. All of my questions were answered, we dropped by no appointment necessary and they had our chip fixed, insurance done all in 30 minutes! Thank you Jacob's, you will always be highly recommended from us from now on! read more

Looked on Yelp for a place to get my windshield repaired due to a rock chip that had spread across the entire bottom of my recently purchased 2012 4Runner. The reviews talked about how great Jacob was and how low the prices were and I couldnt agree more. I told him I was from out of the area and would be in town the next day. He said he was closed but would be more then happy to come in and fix it for me. When I got here I noticed they did tinting too. My windshield had a tint at the top and he said her could match the tint with the rest of the vehicle; so it would be just like it was before. Im impressed and will never go anywhere else! The waiting room is very nice and they have a nice little play area with lots of toys for the kiddos. read more

Jacob's Auto Glass - Waiting area - Auto Glass Services Near Me - Spokane, Washington

I went to Jacobs auto glass to have them fix a mechanical issue with my window. They did a great job seven months later I had the same mechanical issue with the same window. I went back into Jacobs auto shop. It wasn't as severe as the first time, but they quickly looked at it showed me what a happen made the repair and didn't charge me since they felt bad that they had just gotten fixed seven months prior, great customer service very informative, honest hard-working people I will definitely go back to them with any issues I have with my car I definitely did not have the extra funds to get this window issue fixed at this particular time so they were a blessing in disguise. I greatly appreciate the service 10 stars I would give them if I could. read more

Jacobs was the only Auto Glass in town that had the window I needed for my old Chevy. That made me happy. Seemed a little overly expensive however. read more

A great choice! We had our RV windshield replaced at Jacobs at a very competitive price and they are efficient and super courteous. This was FAR less expensive than going through our insurance and their associated "National" partner Who had indicated they would use the existing rubber not even replace it. Jacobs replaced It. Easy to schedule and they are extremely professional. The end installation was done right and were very pleased. Highly recommend! read more

Great customer service. Great prices. I drive out of my way to go here. From N side to E Sprague. They'll get you in quick if needed. Please don't abuse this I want them available for me when needed urgently! :p read more

Jacob got us in right away after another local auto glass company completely botched our windshield replacement and messed up our front camera system. He repaired the damage, replaced the windshield, fixed and calibrated the camera in less than two hours. He did all of this last minute, on a busy Friday afternoon. Very professional and had great communication. read more

I called around everywhere, they have the best price and fastest time, usually can get you in same day. They also respond through text which is nice if your an introvert. read more

I have to say Jacob's Auto Glass Repair is a WONDERFUL small business. I was referred to Jacob's by my mechanic when I told him I needed a replacement sunroof on my V70 XC Volvo that was broken on a recent trip to Seattle. The local Volvo dealership quoted me $2000 for parts and labor for the job. Serge was very professional both on the phone and in person. He sourced the parts I needed and quoted me $300 tax included. It was $299.20 for the invoice. Phenomenal! This is a small shop run by two brothers. Honest, professional, great service, spotless -both waiting room & shop. Best prices in town for any kind of auto glass repair. I would rate them beyond a 5 Star....they are in their own category! read more

Super staff, excellent job, rocking prices only thing is location is a little off the path. But highly recommend!

they replaced my window and didnt put the window molding back on correctly and it flew off while driving down the highway. my husband took it in and they tried blaming it on my passenger getting in my car. they wouldn't take ownership of their messup. they finallu said they would order the part and would be there in two days. we have still yet to hear from them. i wont be bringing any cars back to them. aweful. read more

I took my car in to repair a rock chip. They were awesome!! Got me in the same day and repaired it. They were very nice as well, great customer service!!! I was having issues with my insurance and the person at the desk went above and beyond talking to the claims people for me. read more

Jacob is so pleasant to talk to and work with! All of the guys there were respectful and professional-very friendly. They got the windshield in our van changed out in 45 minutes! The price was great, too! We will be recommending them to anyone looking to have auto glass replaced or repaired! read more

Jacob's Auto Glass was amazing! They were able to fit me in to the schedule quickly and on fairly short notice which was awesome. The staff was friendly and professional. I had to take my toddler with me to get our windshield replaced and was pleasantly surprised when we saw the large play area! He also loved the huge fish tank. Over all this momma was grateful for amazing service and I will be recommending Jacob's Auto Glass to anyone I can! read more

So glad I found this place. We needed to get a rock chip fixed before it got bad. I didn't need an appointment. I just showed up after work and within 20 minutes I was on my way home. Super nice gentle man helped me. They have a comfortable waiting room. The price was half the price as other places I looked at. I will recommend them to everyone. read more

My driver went there for windshield repair 2015 frieghliner big rig. Fast response, greeat price, and fast service. Easy and go.

Jacob and his staff are super and very customer service oriented. I have used him 3-4 times and every time he is pleasant, thoughtful and accommodating. I recommend him without reservation. Thank You Jacob read more

I have read all the reviews on Jacob's Auto Glass. None of them had issues with their install that required Jacob's Auto Glass to stand behind their products or installers.....until now. I had my front windshield replaced. After the installation of my windshield my adaptive cruise control became inoperable. I took the vehicle to the local Cadillac dealer and was told that the wrong windshield had been installed. The one installed by Jacob's Auto Glass did not have the correct "cut outs" to allow the camera used in the cruise control to "see" the road. I contacted Jacob and he blamed it on the previous windshield. I asked the dealer to contact him hoping he could explain the problem better. He left several messages that were not returned by Jacob. This company does not stand behind their workmanship or products that they install. I intend on suing the company to recoup the $800 it cost to have the proper windshield installed. DO NOT USE JACOBS AUTO GLASS! read more

I've had several of my windows replaced here and they always provide high quality work. Also, the staff is always really friendly and helpful! They provide free quotes on their website and are usually much better prices that nearby competitors. I recommend Jacobs! read more

Just by accident I found a pretty bad crack on my windshield and was looking for a shop to replace it. When I arrived to Jacob's shop guys quickly checked on the damaged windshield and suggested to repair instead of replacing it. I was doubtful about this option, but they convinced me and did a really fantastic job. As a result the repaired windshield is totally safe and looks great, but Jacob's team also saved me a hefty chunk of money! And it wouldn't be fair not to mention the absolutely amazing friendliness of the whole team, and workmanship of Serge, who made sure the job is done the best possible way. read more

I was so distraught to find my window smashed and items stolen. Jacobs was my hero and fixed my window for a great price and it was installed within one hour! Great service and work done, my car window looks like new! read more

Jacob's Auto Glass - You can't tell my window was ever smashed, it looks brand new! - Auto Glass Services Near Me - Spokane, Washington

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I had care windows broken by thieves TWICE in one month, but this staff made the process of getting it fixed as easy as possible. Called them up, they were able to get the window in stock very soon and the installation was about an hour. I did a lot of searching and these guys are the cheapest around. And a local business too. They were kind, proffesional and affordable. Not more you could ask for. read more