This team was awesome. They fixed my Jeep after someone rear-ended me at around 40 mph with me at a…read moredead stop. They did wonderful work and even washed and vacuumed my vehicle. The repairs were done with care. I am very please with the results.

Hands down best body shop in Spokane! They went way above and beyond to make my car look brand new…read more They worked seamlessly with my insurance. Scott and his staff were so knowledgeable and helpful. I will be a forever customer. Highly highly highly recommend to anyone looking for a trustworthy body shop!!

Opportunity body shop was recommended by my insurance company…read more I took my car there after it was rear ended by a large truck. Opportunity was really great, I felt welcomed by the guy who estimated the repairs and was called to let me know how things were going. They got the car repaired in a few days and when I got it back it looked like it hadn't been in a crash. It looks great. I wasn't able to get a ride to pick up my car so they even came to pick me up. I want to thank everyone at Opportunity body shop.

Their customer service was so poor and their estimates were so overpriced, I did not have them do…read moreany work on either of my vehicles. They were only interested in accident claims where they could charge more to the insurance companies. If it's not involving an insurance claim, don't waste your time.

I took my SUV here after my wife was in an accident. Took the car there to get a quote, two price…read moreoptions depending on how damaged the door was. It took less than a week for turn around, the paint looks amazing I forgot which side was damaged. Great body shop with nice employees.

Our vehicle was in an accident. They had the vehicle for about a month due to parts on back order…read more When we got it back it looked perfect. Had an unforeseen electrical issue a few months later. This ended up being related to the accident. K & M took care of it and we were reimbursed by them for the diagnostics that were done at an electrical shop. Great work, great service, have recommended to many!

GM, Donny and Sean J. Caliber Collision Spokane Valley WA…read more Donny and Sean worked excellently together and my very damaged Ford Flex is now once again in "good condition". *Professional *Accurate *Knowledge *Always Available throughout the repair timeline * Kind *Caring *Honest *Trustworthy They have a wealth of knowledge between them and I was grateful and thankful for their dedication from start to finish ! Thank You

Horrible experience. I was rear-ended in a car accident and I decided to use the other person's…read moreinsurance company which is Geico and Caliber collision was on their preferred list. I looked on the reviews and they seem to be good so I called up caliber collision and spoke to a lady. I think her name was Jennifer on the phone and I asked her how the process worked and she said to call Geico and they would make an appointment And they would start working on it right away. I spoke with Geico and they said I wouldn't be leaving the car there and it would only be having them take pictures and an estimate would be written up. When I went to Caliber for my appointment I told them what Geico said, and she said no that isn't how we work. You're gonna leave your car here and we're gonna start working on it. That was a Tuesday. I'm not sure what her name is but I'm gonna go with Jennifer and when I arrive there she was rude to me. She had a bad attitude. She complained about my car being dirty. She told me that it would've been better and easier if I had brought it in clean and I told her I live on a dirt road. She complained about my gas was only at a quarter of a tank and I needed to sign something saying that they could go and put gas in it. She started looking at my whole vehicle and looking at door dings and rock chips in the front and I asked her what that had anything to do with the back and she just told me that we want to make sure that the repairs are only done From the accident and she also said she wanted to make sure that there was no damage done because of the accident. I told her that I didn't like how she was treating me. I asked her a question and she said to me "as I was saying."... I went ahead and left the car there with a bad feeling and was picked up by enterprise rental and they told me that they would start working on the car. I decided to call on Friday and I guess the general manager answered. I asked him what the status of my car was and he said oh well we're not gonna be able to work on your car we're at full capacity. I'm like huh I don't understand that and so I decided to go and get my car and not say anything to them until I got the keys in my hand. When I got there, one of the gentleman tried to blame it on Geico and said that geico tries to make appointments without checking with them and I told him I said that is not how it went. I pointed at Jennifer and I said she's the one that told me that this car would be repaired and it wasn't just an estimate. I asked him why I had to call them for them to tell me that they weren't gonna work on my car three days later on a friday. He came up with some excuse about shortstaffed, and then he came up with another excuse that he was going to tell me yesterday, but an emergency came up but I called him at noon on Friday. Why didn't he call me in the morning? also, I know that they're full of crap because Jennifer had me sign something saying that I would give permission for them to be able to move my car between shops within caliber in case one had more time than the other one. I made a big mistake by taking it there. I live 45 minutes away from there but I chose them because I felt like they had good reviews but sometimes good reviews are nothing but BS. I actually think it was a blessing in disguise. I wouldn't trust them with my car for nothing. Bottom line, I was given the assurance that my car would be worked on by caliber collision. I brought it down there and I was treated rudely by the lady I believe is Jennifer but I left the vehicle with her. Three days later I called up to check the status, and I was told by the GM that they would not be able to work on my car because they were at capacity. That's not what I was told when I went there. I drove a long way to go specifically to this shop. I was in an accident and driving any distance is painful. They had all kind of excuses when I picked up my vehicle. It was never repaired.

Had my 1978 Chevy truck repainted there in the early 90s - was a head-turner for many years after…read more Had our Buick Park Avenue repaired a few years ago - damage to right rear door, wheel well area and wheel alignment. They matched the paint perfectly and we drove the car for several more years with no problem on tire wear, meaning they did the rear wheel realignment correctly.

Repaired side front bumper from self caused pole damage. Excellent service and repair. Staff…read moreoutstanding in terms of explaining costs and repairs. car was super detailed upon pickup and did a favor by buffing out incidental back bumper scratch. would go there again, if needed. Vehicle is a 2020 Lexus SUV.

I had a great experience with American Way at every point in the process. I didn't know of…read moreAmerican Way but went there because I was directed to do so by my insurance company, as they are an approved shop with my insurance. The original plan was that I would get the estimate there and have the work done at a different shop that was recommended to me by my dealership. However, after having a very positive experience in the initial contact with American Way, and after checking their reviews, I decided to continue with them rather than going to the other shop. American Way kept in touch with me throughout the process, they were fast and efficient, the were friendly and treated me as I want to be treated, and the quality of the work was excellent. I will certainly go back to American Way for any future needs.

American Way Autobody is the definition of outstanding service. After my accident, Chet, Stacey,…read moreand Mike immediately stepped in and helped me without hesitation--dropping what they were doing to make sure I was taken care of. The level of kindness, professionalism, and respect I experienced was incredible. They made a stressful situation so much easier and treated me like family rather than just another customer. If you're looking for a trustworthy, family-run autobody shop that genuinely cares about people, this is the place. Huge thanks to the entire team for making such a positive difference when I needed it most.

My wife and I came to this business after a different repair shop, recommended by our insurance…read morecompany, set up an appointment and then the estimator left for a different appointment, telling us to wait around for 30 minutes for him to return...nope. We are VERY happy with our decision, the staff here is fast, friendly, and accommodating. Their work is excellent and they stuck to their schedule. We saw the insurance costs and I felt the prices were very fair. I would absolutely recommend these folks to anyone who needs work done. We had a 5 Star experience! Respectfully, Nate Ellison

Great Job on my 2023 ZL1 1LE Camaro. New paint looks like glass I can't tell it was repaired. When…read moreI brought the car home my wife was amazed as well. John Estimator/CSM and Josh General Manager Treated me with professionalism and treated my car with a mind for the highest quality possible. The work performed is flawless. Hats off to the techs who performed the repairs. My car is back to good as new even given extensive repairs! All members of this staff from front desk to management through techs amazing to deal with. I'd recommend this specific Valley location to anyone I know.

WOW! I bought my Lexus GX460 used from Findley Lexus with a large softball size dent in the back…read morehatch (door). Then someone left me a present in a parking lot of a small gouge dent type INSIDE of the original big dent. After talking to Ryan over at Spokane Dent Repair, I agreed to bring in my vehicle. Not only were their prices very fair, the quality of their work just seems unmatched. Their shop was clean enough to pass a military white glove inspection, no joke. The employees there were very friendly and made me feel welcome. The lobby chairs are comfortable enough to not mind waiting, none of those cheap plastic folders in this place. Bottom line, if you want a dent removed from your vehicle, without them breaking the factory paint, Spokane Dent Repair is THE place to go. They literally erased that HUGE softball sized dent, and they even got rid of the gouge dent/scratch that was inside it. They applied some white paint over the existing scratch to make sure it won't ever rust. The pics speak for themselves. Spokane Dent Repair is where I'll be going if I ever have the unfortunate event of another large dent that needs removing. Thanks again Ryan, you run a top notch business and you are more than fair in your pricing. Also, thanks for giving my dog a bowl of water, that just shows your kindness.

My car was damaged by another vehicle in a parking lot. I agreed to get some estimates to help the…read moreother driver avoid an insurance premium increase. My first 2 estimates were about $3800. They also needed to keep my car for 7-10 days. Spokane Dent Repair was my 3rd and final request for an estimate. Ryan, the owner, came in at $675. Ryan telephoned the driver and made arrangements for payment. Ryan made the damaged area looked good as new and it only took 1 day. Hope I never need to use an auto body shop again but if I do, Ryan at Spokane Dent Repair will always be my default shop to go to. Joel Novin

What an incredible experience dealing with Jacob at Jacob's Auto Glass! I highly recommend them for…read moreany of your auto glass needs. In addition to helping me with my replacement windshield, Jacob even tried to help me with my Generator issues on my motorcoach. He ALSO helped me with my wipers in getting the washer nozzles pointing in the right direction to maximize the cleaning of my windshield! Jacob is a rockstar! David Long

I've used these folks personally as well as for the company I work for. They are always helpful…read moreand super efficient. Pricing is the best in town after getting several quotes on different occasions. I'd highly recommend them.