**My username is a pseudonym for privacy reasons. I'm a legitimate Safehaven customer** Very very inconsistent service from these folks. We got a weekly mosquito spray service from them and sometimes I get a diligent and thorough person who shows up and spends time on my garden and back yard, and sometimes I get someone who spends two minutes and jets off. Person today didn't call to let me know they were on their way...just faintly knocked on my door. Barely even heard him. He said my customer profile said "not to call". I NEVER stated that... no idea where that comes from. I always have gotten calls when they're en route. That's been the one good thing about them. Again, inconsistent today. And don't bother trying to reach these people by phone. 9 times out of 10, no one answers and you just get an annoying jingle message that plays endlessly on loop. A unique form of torture. You're rolling the dice each time you use these people. Best of luck to you. read more

Gerardo was here today for my annual inspection. He was wonderfully polite, informative, communicative, thorough, and professional. I was extremely pleased with his service. Thank you, Gerardo! Thank you, Safe Haven Pest Control! read more

We use SafeHaven for our termite protection. They are friendly, professional and responsive. JJ, who is the first contact person for the company, is efficient and helpful. read more

Very professional company... They were recommended by my realtor .... They came out to threat the outside home and inside for basic bugs .... I am very happy with their service .... Recommended highly read more

I would like my review to go to the correct individuals and give a personal thanks to Liz, Austin, & Willie. Thank you for everything you have done to my home to make it a more comfortable place to stay with the preventative methods. I received quotes from other companies and based on the customer services received as well as the cost of course I chose SafeHaven Pest Control. I have COMPLETELY satisfied with the services received. I cannot thank you enough. You have a lifetime customer so please stay in business b/c I do not want to go to any of your competitors. :) read more

Have been using SafeHaven (formerly Rid-All) for a long time. Michael Bosco and his team have provided superior service over the years when my needs were for a "hit man for rodents etc.". They do a very professional and thorough job. They even come back to take the dead rodents away. Very pleased with past and current service I've received and highly recommend SafeHave Pest Control. Gary H. Richardson, Texas read more

I had the best experience and received a thorough inspection and honest estimate. Donald was professional, on time and went through my attic with a fine tooth comb looking for rodents. He even snapped pictures for me. He took his time on the perimeter of the house and used his ladder to inspect. Donald pointed out key gaps and problem areas and provided me with good information. I'm pleased to have been referred to Safe Haven Pest Control. read more

I have been with SafeHaven for nearly two years with no plans on changing. They are family owned and operated and continue to provide outstanding service with excellent results. I have my property treated with their green solution and have had excellent results. I find them reliable, responsive and always professional. I appreciate the personalized level of service from family operated business such as Safehaven!! read more

This business helped me so much with bug problem! The owner came out to evaluate the problem within a day of my call and offered to take a bug to their lab to help us identify it. Once we figured out what type of bug it was (a warehouse beetle), he gave me a plan of attack. His advice and treatments worked. He was also super responsive to my emails with follow-up questions. We can finally exhale and move on with our lives! read more

Terrible customer service! Started out with a very nice person who made us feel as if we would be taken care of and our issues would be resolved stress free. That wasn't the circumstance at ALL! I wasn't told the process. I wasn't told what to do or if I was to do anything in preparation. I wasn't aware of how messy it would be. I wasn't aware of if there were follow ups... I was in assumption that they came to treat my home and that would be it... I didn't know about vacuuming until I called to ask more questions after a week. My questions were answered with open-ended answers... the front desk was rude... we didn't even receive an ENTIRE HOME INSPECTION to see if there were more than one pest... and now with more "investigation" with this unprofessional team, I have been told we have not one but TWO types of pests ... when in the beginning I was told we had ONE pest and he only looked in one room.... I'm FRUSTRATED!!!!! I have a baby who's not even 1 year and my main concern is her being picked at or bitten by these pests and this poorly run place of business treats the situation as if it's not a big deal. I have been nothing but nice and understanding and polite and STILL have yet to receive any type of the same treatment in return. I was told I'd have a call from the supervisor himself to sort the issue out due to the confusion and how many times they had their terrible unprofessional team come treat my home unconvincing my family and our lives because their untrained team keeps messing up BUT THAT HAS BEEN A WEEK AGO AND I HAVE YET TO RECIEVE A CALL OR EMAIL!!!! Spending so much money and not getting anything from trusting a business is beyond me. read more

Highly recommend! Everyone has been very helpful. Technicians are on time, very professional and do a great job!

I resent being solicited by a company that is an off shoot of the business we have supported for over a decade. They are now trying to claim me as their client. I know for a fact they have done this to others. Some do not even realize they have been poached. In this "family owned" business, Michael Bosco is someone whom we have never supported. We have, however, used Patrick Bosco personally and have always been pleased: he is prompt, kind, and honest. Highlands Pest Management is the family pest control business we happily support. read more