Great communication and follow-up…read more They came out, explained everything, sprayed and thankfully I see very little. What is do see, they are dead...YES!

The techs were fine and the service was fine. I paid extra to get extra treatments that were…read moreimportant to me (they didn't work). My real issue is the pestering to confirm appointments. As an adult, I keep track of my appointments and dont want to be infantilized. If you don't confirm an appointment by the time they want, they will cancel your slot and make you an 'anytime appointment'. I understand needing a schedule, but I really dont like threats. Additionally, they just didn't show up for an appointment they pestered me about and when i contacted them at 6pm, i got an 'oopsie' reply from a third party person who said i'd be contacted by the office. That was several months ago so.... All in all I just didn't appreciate how I was treated.

Guillermo did a great job in his latest service of my residence. He even came back later in the…read moreweek to do the back yard, because the dogs were in there on his initial visit.

Justin and his colleague did a very good job for Gutter Guards Installation. They came on time,…read morecleaned the gutters, collected the dead leaves and branches in the plastic bags provided by us, and flushed the downspouts with water under pressure. They were polite and cleaned the area when the work was completed.

we have had rats... WOW... when Eugene Phillips came out we learned so very much as he possesses…read moreintegrity and good knowledge base of these nast rodents... we are saving now to use you all ASAP... This inspector is a cut above the rest and raises the bar of servicing bugs, rodents, termites, so forth. See you soon ALL BECAUSE OF EUGENE!! Kept his card to give to friends and neighbors...thank you and Bless you for this quote and inspection of our home

Very professional and service is better than other companies! They were able to service my…read moreresidence on a Saturday. Recommend for sure!

Jason was quick to respond, friendly and professional. He evaluated the issue, proposed several…read moresolutions, quoted several plans of actions, and excecuted the one we picked.

I can't say enough good things about Jason and his team! I reached out for both insulation and pest…read morecontrol services, and I was blown away by how professional and knowledgeable he was from the start. He explained everything in detail -- what needed to be done, why it mattered, and how it would save me money on energy bills in the long run. You can tell Jason really knows his stuff when it comes to insulation and keeping homes pest-free. He showed up on time, worked efficiently, and made sure everything was cleaned up afterward. It's rare to find someone who takes so much pride in their work these days. If you're in the DFW area and need someone dependable for insulation or pest control, Jason's your guy. Fair pricing, honest communication, and top-notch results. Highly recommend!

Orkin ignored two callback requests, sent an unprepared tech who wouldn't even wear booties, and…read morethe only time they managed decent service was when they were taking my credit card. Zero stars if I could. Orkin was a complete failure from start to finish. I had a 6 month service, and the technician, David, couldn't even manage the basics. I had to repeatedly ask him to wear booties in my home, and half the time he showed up without them. He even refused to come inside during an active ant problem because he "didn't have any." If a technician is stomping through attics full of rodent feces and still refuses to wear booties in my home, that tells you everything about Orkin's standards. When I canceled in March, I was told a manager callback was "required." I never got one. When I called again in April after the 30 day notice, the customer service rep was rude, dismissive, and made it clear my concerns weren't worth their time. Still no callback. Then today, when I finally paid the balance, the rep was suddenly polite. Apparently the only time Orkin can deliver decent service is when all they need is a credit card number. After ignoring two callback requests, they asked if I wanted one now. I told them I didn't get one the last two times, so why would I expect one now. Unprepared technician, no hygiene standards, rude customer service, zero accountability. I will never use Orkin again. I switched to a local company, Haven, and the difference is immediate, professional, and honestly a relief.

My husband and I moved into a new house and soon found out that we have a scorpion problem where we…read morelive now. Needless to say we were happy to call these guys out here to Service/spray down the house. Looked at the traps the last guy set out today and found at least two scorpions per trap, so I know it's working lol. We can rest a bit easier knowing that our furr babies have a chance in the house now.

UPDATE: Kendall visited my home and he was awesome! He explained everything he was doing and made…read moreme feel very comfortable and reassured. Very pleased! Thank you! Very responsive and clear communication. Quickly quoted and scheduled treatment. Highly recommend.

I have been a customer for 2 years now and I am overall pleased with service. I like that if I am…read morenot satisfied they always address my issues. Customer service is always A+. I do think the thoroughness of the technicians varies. I have seen less bugs enter my house ( very old house) since getting the service. I do wish they had better ant control services. I also get monthly mosquito services April- October. It has greatly impacted how many mosquitos are in my yard. Also their products are pollinator and animal safe.

I recently moved into my home and decided to get pest control service started. From the beginning,…read moreXpert has been great. Iris has provided outstanding customer service with a remarkable response time. Very impressive she is! Today, Eber came out to complete the service ( extremely punctual - I have to say! ) and what stood out to me right away was that he wore booties before coming into the house. That small detail said a lot about the level of respect and professionalism they bring. He was kind, professional, and took great care of everything. He assured me the products they use are organic ( hence pet friendly) Again, I was left beyond impressed by Eber's demeanor and professionalism. I'm convinced Xpert is the are the reason I rarely see bugs/insects in my house. There are a lot of pest control options out there, but Xpert is definitely worth checking out. Highly recommend. I'm definitely looking forward to continuing service with them.

If you are ever in need of vermin control, I highly recommend XPert Pest Solutions. It's a small,…read moreowner operated company who truly cares about their clients. Eber, the owner has been personally handling my situations over the years. He's fair, honest and won't try an upsell treatments that don't work and will follow up to make sure things are taken care of to my satisfaction.