Trevor is an excellent pest control person. He is patient and explains everything in Laymen's terms…read moreand shows the problem areas to the customer. Highly recommend.

The techs were fine and the service was fine. I paid extra to get extra treatments that were…read moreimportant to me (they didn't work). My real issue is the pestering to confirm appointments. As an adult, I keep track of my appointments and dont want to be infantilized. If you don't confirm an appointment by the time they want, they will cancel your slot and make you an 'anytime appointment'. I understand needing a schedule, but I really dont like threats. Additionally, they just didn't show up for an appointment they pestered me about and when i contacted them at 6pm, i got an 'oopsie' reply from a third party person who said i'd be contacted by the office. That was several months ago so.... All in all I just didn't appreciate how I was treated.

I am really happy with the service I got from Bug Head. I was able to schedule everything via text…read moreand got an appointment super quick. They were also the most affordable for what we needed done. The exterminator was friendly and explained everything he was going to do. It was a fast job.

All techs are always so professional. They also service my parent's home. Great service as always!read more

Safe Pro is very quick to respond to any my needs. Also, their employees are very friendly and…read moreknowledgeable. I have never had an issue with them being on time and the team is always respectable. We've been using them for about five to six years now.

Thanks Ryan from Safe apro for your thorough inspection and comprehensive proposal. All done in a…read moretimely and professional manner . Faced with a , Squirrel in the Attic problem,I was at the end of my patience and time to deal with it. One call to Safe Pro had me set up with a convenient appointment. Ryan gave me a 30 min heads up before he arrived and I was shocked when he spotted the source of my problem in about 2 minutes. Thanks Safe Pro for running such a great organization. It's refreshing in This day and age . I highly recommend Ryan and Safe Pro

Very professional and service is better than other companies! They were able to service my…read moreresidence on a Saturday. Recommend for sure!

We have used them to get rid of rats, and ants and to seal up our house. They are realizable,…read morecourteous, punctual, and mostly, very effective. They are also very reasonable priced.

I've relied on Chad's company over 15 years now. As always , exceptional experience from start to…read morefinish. Chad is professional, polished, and highly skilled. The quality of service and execution is on another level. If you're looking for reliability and expertise, this is the company to trust.

Zach is very knowledgeable of the products that he's using in and outside of our home. My husband…read moreand I are very comfortable with him. He has great customer Service and we would recommend Zach 10 out of 10.

The technician that comes to our home is so very thorough and pleasant, we were so happy to see ALL…read moreof our needs met. I pay one annual price and PSONT takes care of it all! Rid us of moths, rebait boxes for rat control, sprays inside and out, thank you!! Highly Recomment - Plano, Tx

Looks like I'm the odd man out…read more I asked for one thing and got another. Had to get them out twice. Then because the ant problem wasn't addressed properly, the ants showed up again 35 days later. Company said too bad, so sad, you're out of the 30 day warranty period. Ok forget it. I'll use someone else.

UPDATE: Kendall visited my home and he was awesome! He explained everything he was doing and made…read moreme feel very comfortable and reassured. Very pleased! Thank you! Very responsive and clear communication. Quickly quoted and scheduled treatment. Highly recommend.

I have been a customer for 2 years now and I am overall pleased with service. I like that if I am…read morenot satisfied they always address my issues. Customer service is always A+. I do think the thoroughness of the technicians varies. I have seen less bugs enter my house ( very old house) since getting the service. I do wish they had better ant control services. I also get monthly mosquito services April- October. It has greatly impacted how many mosquitos are in my yard. Also their products are pollinator and animal safe.

Andrew and the Soluthlake Pest Control team performed an excellent job of protecting our home. They…read moreworked tirelessly all day to secure all access points. I have faith in their procedure and that our rodent worries have been addressed. They were courteous and professional. This company and their services are highly recommended.

I recently employed these people to do our pest control after reading the positive evaluations…read more They answered the phone right away and I could tell they were really serious and professional. They arrived on time as promised after I arranged an appointment. Both Kyle and his coworker were kind and well-mannered. They investigated the issues we were encountering after taking a look around the house. They also dealt with the issues. I was quite impressed. They spent approximately an hour on my initial session and were extremely thorough. I'm very glad we made the transition to them. We previously used another firm, which I won't name, we paid more nut they did nothing. I discovered that the technician was not performing his job when we began to have an ant invasion. I'm happy I made the change. I'm confident that I'll be in capable hands. I appreciate the service provided by Southlake Pest Control. I will undoubtedly recommend their business to my friends and family. fantastic work

Manuel and Missy were so helpful. I appreciated the same day service. Not only did they check the…read morebees I called about but they also checked the house for other bee hives. They knew so much about bee removal!

An increase of flying insects started plaguing us recently. These weren't paper wasps that build…read moremud nests hanging from the eaves. No, instead, these were fast, yellowish insects that were making their home near the ground in the weeping holes between the bricks of our house RIGHT NEXT TO THE BACKYARD DOOR. The dogs were somewhat amused and tried catching them which we quickly admonished them for. Once we realized what was happening, we started researching how to solve the issue. Unfortunately we couldn't tell if they were bees or yellow jackets. They moved too fast for my phone camera to capture. Not knowing, we started doing some do-it-yourself control. My husband sprayed a foam into the weeping holes to block the entrance and got stung in the process. To my horror, the insects cleared the entrance by the next morning. By the way, it is not recommended to do this because yellow jackets will dig their way through the drywall and into your home if they a blocked from exiting to the outside. My husband also tried hanging one of those wasp pods with some sort of sugar water solution. Apparently the insects fly into the holes, but can't escape, so drown. Unfortunately, none showed up to the hanging hotel of death. Lastly, my husband poured Diatomaceous Earth (DE) in each of the weeping holes. The food grade version is safe for pets and humans to be near as long as you don't breath it in. It is used to kill ants and bugs with exoskeletons because the fine silica powder cuts and dehydrates them. A few days after application of the DE, the yellow jackets seemed to be just as busy as ever although making yet a new entry point even closer (within a few inches) of the back door. At this point, fear started to take over, and I decided to find a company that could handle this problem. Little Giant Beekeepers serves the DFW area. They have an A+ rating on the Better Business Bureau (BBB) website, they have several decades of operational experience in the area, and they had no formal complaints against them. I called and someone answered right away. The woman asked me about the problem and the location. She then went over the inspection fee ($175) and minimum charge for service ($375) in the specific area that I had requested. If there were other locations around the house or yard, those would incur a separate minimum treatment charge. The inspection fee would only be charged if they came out for service, but found nothing to treat. If there was an issue, the inspection fee would be waived if a treatment was applied and paid. They have credit card reader on the phone that they can use for payment at the time of service. You can also pay via cash or check. Manuel showed up the very same day that I called for service. I called around 10 am, and he was onsite taking care of my problem by 1 pm. He texted me beforehand. We talked on the phone, and he gave me a timeline of when he would arrive. Once on site, I showed him the area. He told me I had yellow jackets and then explained that he would use a powder and place it in each of the holes where they were entering/exiting. He geared up in a bee hood and wore protective long sleeves (white) and gloves. It didn't take long at all. Afterwards, he discussed that I need to leave the area alone for the next 24 hours and keep the dogs away from it too. Once the insects stop showing up, I need to spray water on the patio area in front of the brick weeping holes and take a sponge and some dish soap to wash the area down. He said to NOT spray water into the holes. The treatment needs to stay viable in the holes for the next two weeks because there is a good chance that there is nest with babies. Once they hatch in the coming weeks, they will die too because of the treatment still inside the holes. I'm still a little nervous and will be on edge for the next few weeks hoping that all of this will be a distant nightmare that I won't have to relive. Manuel showed me how the insects were already dying as they were trying to leave the weeping holes. I have faith that the BBB site and Yelp reviews have steered me to a company that has helped me in record time. Hopefully you will never have to deal with this, but if you do, call LGB to solve your problem.

Patrick came over the same day that we contacted the Lions Den. He was polite and informative. And…read morebest of all he solved our bug problem. They were by far the friendliest and most competitive with pricing out of all the pest control services we sought quotes from. It's a family run business so we'd much rather use them than a big corporate company, they care more about their customers. We signed up for the quarterly service. Definitely worth every penny.

Quick to reach back out, professional and answered questions about service…read more We had some large spiders which Patrick called "Banana spiders" but he took care of them and treated the house for wasp spiders and ants. No contract required for service and the Patrick is very confident in his work and treatment for bugs.