Great communication and follow-up…read more They came out, explained everything, sprayed and thankfully I see very little. What is do see, they are dead...YES!

The techs were fine and the service was fine. I paid extra to get extra treatments that were…read moreimportant to me (they didn't work). My real issue is the pestering to confirm appointments. As an adult, I keep track of my appointments and dont want to be infantilized. If you don't confirm an appointment by the time they want, they will cancel your slot and make you an 'anytime appointment'. I understand needing a schedule, but I really dont like threats. Additionally, they just didn't show up for an appointment they pestered me about and when i contacted them at 6pm, i got an 'oopsie' reply from a third party person who said i'd be contacted by the office. That was several months ago so.... All in all I just didn't appreciate how I was treated.

Tira is amazing. I appreciate his willingness to explain some of the ins and outs of different…read moretreatments and how safe they are for my pets. The extra time was greatly appreciated.

Keiver and his partner did a very good job on finding and sealing holes that squirrels had made in…read moreour roof and attic. Very professional and explained all findings and actions they took. Very happy with their service.

Fast response! This family owned business is who you should call if God forbid if you have a rat…read more Not only did they help get rid of it but they also helped seal up areas that caused the problem. They've been back since to help us get rid of ants. They are quick, professional and reasonably priced (although I would pay any amount to have gotten the rat out of my house!)

Cesar was very responsive, my first reply was from him and not an AI bot. He was personable, on…read moresite quickly, and was very professional and knowledgeable. Highly recommend and would hire again!

We have been using Bug-Head for Years. They are simply the best in Texas. They are top notch & take…read morecare of their customers. Highly recommend Bug Head for anything to do with pest control. It's best to use the them year round on a regular basis for best results. Locally owned & they get results. Nick

I am really happy with the service I got from Bug Head. I was able to schedule everything via text…read moreand got an appointment super quick. They were also the most affordable for what we needed done. The exterminator was friendly and explained everything he was going to do. It was a fast job.

Came out did the job haven't heard anything in the attack since...pray it stays that way!read more

Had a raccoon bust into my attic by tearing open part of the eaves on my roof. After hearing it…read morecome and go for a few nights, I knew I had a problem. I reached out to Rodent Retreat specifically because they are a local veteran-owned business, not a franchise. The whole team was amazing. I was able to schedule an inspection right away, and the gentleman who came explained different options to humanely remove the raccoon and prevent any other critters (including field mice and roof rats) from getting to the house. Based on the services I selected, they came back several times to repair the eaves, seal up possible points of entry on the roof and around the foundation, set rodent traps in the attic and garage, and sanitize the attic. Everyone I dealt with was incredibly friendly and polite, communication was exceptional, and pricing is very reasonable, especially given the high quality of service. They really went above and beyond. I highly recommend Rodent Retreat!

Don did a great job in explaining to me the process his company uses for the services for my home…read more He was friendly and professional.

Thanks Ryan from Safe apro for your thorough inspection and comprehensive proposal. All done in a…read moretimely and professional manner . Faced with a , Squirrel in the Attic problem,I was at the end of my patience and time to deal with it. One call to Safe Pro had me set up with a convenient appointment. Ryan gave me a 30 min heads up before he arrived and I was shocked when he spotted the source of my problem in about 2 minutes. Thanks Safe Pro for running such a great organization. It's refreshing in This day and age . I highly recommend Ryan and Safe Pro

I started using Wildernex three years ago. We are surrounded by acreage and a green belt, so we had…read moreMANY encounters with snakes in our yard. Their monthly service has reduced that by 75%. This week I had a large water snake hanging around the side yard. We scared it away, but it returned yesterday. I called Andrew, my service tech, and he came by that evening and found it! The snake was caught and was " safely relocated." Now I can go back outside and water my plants without being terrified! Andrew has always been helpful and listens to my concerns, then treats the yard as needed.

There are not enough great adjectives to describe how fantastic Andrew was with our raccoon…read moreproblem. The job was complicated and involved an older home where my elderly relatives reside. I was there a few times while he was working and he was always warm and friendly and explained to me where he was in the process. He texted me regularly when he didn't see me in person, so I always knew what was going on and I never felt like he was trying to rush to get the job finished. Another reason I went with Wildernex originally, was because they said that only one person would be coming to the house to remove the animals. That was important because my relatives didn't want a bunch of different people coming in and out. We had several raccoons making a nest in the attic and they were causing quite a bit of noise and some damage. I called several places at the beginning and got 3 different quotes. The quotes were all about the same but I liked the fact that Wildernex will trap and relocate the animals rather than killing them and that was important to us, so we went with them. Boy am I glad we did! It's much easier to kill the animals and be done with it, trapping and relocating takes time and patience. Andrew came out every day to check his traps for several weeks and set a game camera to make sure he'd gotten all of them. At the end, a straggler showed up and Andrew was ready with a final trap and ended up getting 4 raccoons and a possum in total. All of them were safely relocated (over 20 miles away so they don't come back) and he even went the extra mile to relocate them in the same new area, in case they were a family. I think that it's really helpful that Andrew is a wildlife biologist so he's familiar with the habits of the animals which makes his trapping more efficient and effective. He doesn't cause too much stress to the animals or the humans in the house, for that matter. There was no need to kill the little guys and we all really liked the way he got them out of the attic over time but didn't hurt them. We also learned that raccoons have a preference for Cheetos! After he trapped the whole crew he cleaned up the mess that they'd made in the attic and sealed up the entrances and exits so no new ones can come back. In addition to being great at his job, Andrew is a really nice human being. The older folks in the home were sometimes challenging and he was always so respectful as he addressed their concerns and was very sweet with them. The price was right in line with the other quotes and maybe even a bit less but they offer something that's priceless, which is awesome service and a job perfectly done, along with a guarantee. You'd be hard pressed to find better service than what he gave to us and I'm so happy that we made the choice to go with Wildernex. It was a win win for us and the animals.

Jason was quick to respond, friendly and professional. He evaluated the issue, proposed several…read moresolutions, quoted several plans of actions, and excecuted the one we picked.

Jason was awesome, he showed up on time after confirming he was in route. He was professional and…read morethorough and charged a fair price.

I'm giving 2 stars just because Ryan was nice and I'm hoping he just made a mistake. However, he…read moregave me a quote to remove rats and mice from my home since that is what I thought I was seeing evidence of and it turned out I did not have any of either. The droppings were from water bugs instead. I would have paid them over $1k to NOT fix my issue. Very disappointed. -I did learn more about critter poop than I wanted to though.

Excellent service! I had an issue with squirrels in my attic. I scheduled an appointment and…read moretheir technician, Ethan, was prompt, professional, and extremely thorough. He explained the process and completed the service as committed. I am very pleased with the workmanship and attention to detail this company offers.

Very responsive to questions and on time for every appointment. If need a retreat they are quick to…read moreconfirm and their customer portal is easy to use.

Looks like I'm the odd man out…read more I asked for one thing and got another. Had to get them out twice. Then because the ant problem wasn't addressed properly, the ants showed up again 35 days later. Company said too bad, so sad, you're out of the 30 day warranty period. Ok forget it. I'll use someone else.