Trevor is an excellent pest control person. He is patient and explains everything in Laymen's terms…read moreand shows the problem areas to the customer. Highly recommend.

The techs were fine and the service was fine. I paid extra to get extra treatments that were…read moreimportant to me (they didn't work). My real issue is the pestering to confirm appointments. As an adult, I keep track of my appointments and dont want to be infantilized. If you don't confirm an appointment by the time they want, they will cancel your slot and make you an 'anytime appointment'. I understand needing a schedule, but I really dont like threats. Additionally, they just didn't show up for an appointment they pestered me about and when i contacted them at 6pm, i got an 'oopsie' reply from a third party person who said i'd be contacted by the office. That was several months ago so.... All in all I just didn't appreciate how I was treated.

Great job and fixed my rat problem. They were always on time and did exactly as they said they…read morewould. Highly recommend.

Price is good for service provided. Rats are gone for now. They provided prompt efficient service…read moreand treatment.

Had a raccoon bust into my attic by tearing open part of the eaves on my roof. After hearing it…read morecome and go for a few nights, I knew I had a problem. I reached out to Rodent Retreat specifically because they are a local veteran-owned business, not a franchise. The whole team was amazing. I was able to schedule an inspection right away, and the gentleman who came explained different options to humanely remove the raccoon and prevent any other critters (including field mice and roof rats) from getting to the house. Based on the services I selected, they came back several times to repair the eaves, seal up possible points of entry on the roof and around the foundation, set rodent traps in the attic and garage, and sanitize the attic. Everyone I dealt with was incredibly friendly and polite, communication was exceptional, and pricing is very reasonable, especially given the high quality of service. They really went above and beyond. I highly recommend Rodent Retreat!

No complaints about the service and promtness of response. My complain is we paid $2500 for a "full…read moreexclusion" and what turned out to be 2 squirrels. 1 year warranty only. We feel the amount should have been adjusted to the gravity of the situation in our the attic. We regret paying this much for just a couple of squirrels which, by the way, were not taken away as I had assumed, but only pushed out. They are still running around out backyard and we know it's only a matter of time before they will be back in the attic (or else they would not push for a warranty extension).

While covering some attic access points, Joey's ladder slipped and damaged the fireplace vent. At…read morefirst he attempted repair but the replacement vent was the wrong size. He promised to get the correct replacement but never did and he refuses to respond to many texts. I am extremely disappointed in what I mistakenly thought was a professional technician but sadly I was mistaken. Tried several times but nothing. Avoid this person and his company at all costs.

Whew!!! Where should I begin...what a blessing...Thanks Joey for the quick response and…read moreupdates...he got me together at a reasonable price!!!!! I strongly recommend this company for any critter problems!

Really nice guy and did a great job. We had a warranty service and he returned with out any…read moreproblems.

We had a pest problem and Fabricio came out to assess the issue at no charge. He was very timely,…read moreprofessional, thorough, and explained the whole process of what was necessary to fix the problem. We were very impressed with his knowledge and hired him right away to remedy the problem. He showed up on time, took his time to do the job right the first time and followed up with 3 more visits to finish up. If he was unable to keep his appointment, he called ahead to let us know. Great service and knows his stuff. I hope I don't have to call him back for anything else, but in the event I do, he's the guy! Highly recommended and small business, family owned.

This is a bit of a mixed review. In order to maintain their exclusion warranty you have to pay for…read morean annual inspection. We called them for an inspection after a roof repair a few years ago, and they came right out. We lost our contact and missed a couple of inspections. In June we heard a noise and called the office. We discussed the warranty issue, paid for the inspection, and they quickly sent out Raul to perform an inspection. During the inspection, Raul found a recurring problem area where the flashing pulled up at a roof return. He made the repair and set traps. Raul came out a few days later, and all was clear. Omega performs quality work and honors their warranty. I suggest that when you use them that you put an annual reminder in your calendar to schedule annual inspections.

Omega came out in 2019, completely cleaned out our attic, shored up access points, and did this all…read moreprofessionally and respectfully. Then today I needed them to honor their lifetime guarantee to check it again. Raul came out, promptly discovered areas that our roofing installation had unsealed, he got that fixed TODAY! What a great company! I recommend it highly! Thank you Raul and Omega!

Jason was quick to respond, friendly and professional. He evaluated the issue, proposed several…read moresolutions, quoted several plans of actions, and excecuted the one we picked.

Yeyo was very knowledgeable and did a great job on our project. He accomplished faster than we…read morecould have hoped. We are thankful for the work he did!

Had an excellent experience with Trapper Tom. Texted him…read moreabout capturing a squirrel trying to get in our roof and he was prompt with his response. We agreed on a price and scheduled a date/time. On the day of, he showed up early. After explaining the situation, he needed to get a ladder and did not take long to come back with one. He placed the squirrel trap with bait on the second floor in no time. The squirrel smelled the bait and triggered the door shut when it was on top of the cage. Texted Tom that the door was shut and he came out that same evening to reset the trap. Early next morning I texted Tom there was a squirrel in the cage, and he quickly responded that he would come over to it up. Trapper Tom is very personable and explains what he is doing and what will happen. This whole experience was stress free. I will definitely call on him if we need him.

Call tom for the cheapest and best animal skunk removal or anything! He was so nice. Guy doesn't…read morewear shoes either haha that's when you know he's legit

Very professional and service is better than other companies! They were able to service my…read moreresidence on a Saturday. Recommend for sure!

We have used them to get rid of rats, and ants and to seal up our house. They are realizable,…read morecourteous, punctual, and mostly, very effective. They are also very reasonable priced.