beware of Shit Box I'll get you every blue and heater was not but the floor was eaten out…read morebecause of years of water leak from a bad The extended warranty yet the mileage was set to zero on a used vehicle when it had when it had over 60,000 miles on it so the warranty was never activated When trying to correct the issue after taking it to a third-party vendor to have repairs done they discovered that it never been activated so when contacting blue to activate and following back up days later, I was told nothing had been done just nonchalantly so at that point I wanted to be able to cancel it completely I told they need to retroactive from the day I bought that was never activated and they said I don't think we can do that. But I told them they are going to do it and I need everyone support especially anyone that's had that to them to back me up.

Beware! We ordered a new RV in February. It was coming from another state. Before we could complete…read morethe transfer of ownership and pick it up, it was damaged on their lot in a hail storm March 15. The dealer said it is our responsibility to repair $15,000 worth of damages and it's never left the lot. We never got keys and they have not responded to any of our requests to resolve this. We are making payments on something we don't possess and have only seen one the trailer one time. We do not want to ruin our credit. We will have to use lawyers to get any results. I have reported to the DMV and AG office. The dealer will not respond to us. I have left VM, email and sent formal letters in the mail. They do NOT care about service at all. Just FYI, majority of their trailers were damaged in that hailstorm so beware when buying. Just know before you purchase.

The team who built the sale have reached out to repair the situations caused by a rouge element…read more The consequences were enough to repair the trust. I would recommend shopping here. They worked very hard to build the sale. And have been able to keep us as a customer. They save you money. They have the selections and comparisons. They are knowledgeable and had us outfitted to a T. Thank you Steven, David, Maria, and all the others on the floor and garage team. We got a bunk house light from Coleman. It matched our towing capacity, budget, and mission. Give them a visit.

In 2025 my husband and I traveled to Camping World in Tyler, TX hoping to purchase a 2026 Jayco…read moreAlante Motor Home. When we stepped in the business, we noticed a hard rock song started playing shortly after with the "N" word in it. They pretended to be nice and we pretended that they weren't being racist. (I AM REPOSTING THIS SINCE THEY HAD IT REMOVED) They said they could order the motor home and have it delivered but didn't offer to do that. We left our phone number but of course, they did not call us back. On March 10, 2026 we purchased our $150,000.00 2026 Jayco Alante Motor Home at Camping World in Bossier City, Louisiana. They welcomed us with opened arms and gladly took our money. I will never go back to Tyler, TX again, why would I? After complaining to the Corporate Camping World, Tawny at the Tyler, TX location left me a message saying, "I heard that you came to our location and heard some inappropriate music." I she serious? I think it was the people that played the inappropriate music OR did the music play it self right as a we began to speak with a salesperson whom by the way was more interested in our brand new GMC truck because his family owns a car dealership (so he said).

Very friendly and courteous salesman! Go see Randy and get your new home on wheels. Great selection!read more

Randy was so helpful and very pleasant! answered all questions and was very informative. There were…read moremany options available on the lot to view.

We bought our trailer from Go Play in 2018 and traveled to the hill country to see the total…read moreeclipse from Northern California. We needed a better sway/distribution hitch and Joel at Go Play made it easy to get it done and a good deal just by calling him up a few days earlier. We were in and out within an hour. I can't say enough for the service, friendliness and deal at Go Play RV.

Absolutely rude!!! Thats the only way to describe how I was talked to on the phone and in person…read morewasn't much better. I don't know how this dealership is even still open. The lack of service that was provided not only to a owner trying to get service done, but a potential new customer looking at buy RV was appalling and distasteful. Don't let there Cheap country club atmosphere fool you into believing this place is anything other than a second rate RV dealer.

We have not finished getting the rv yet, but let me tell you about this business! I am 70 and I've…read morebought a lot of big items and NEVER have I had anybody to help like Pablo and Blaize. They took care of us like we was family. Heck, I'm considering adopting them! If ever you need an RV this is the only place to go. And I would give them a thousand stars if it was possible. Don't search anywhere else. Go see them at Rocky Ridge RV in tyler. You will not be disappointed.*************************

Visiting from out of town and had a major water leak. Service worked me in and fixed the problem as…read morewell as verifying everything was connected and working properly! Phenomenal service!

A trucker recommended them to us due to an issue with our Allison push pad transmission. Motor…read moreCoach would not go into gear, and pad was blank. They recommended two places, the other shop, who eventually repaired the issue, didn't call us back. Until I called begging after being deserted by Rush. So first, the first guy arrived without the proper plug-in for testing. Based on a guess, he sent the TCM, transmission control module, out to be repaired. This was after he borrowed a pad and tried it. It was not the TCM. That company cleared the code and sent it back. This took two weeks. Next, they tried another pad. Each time, I had given them the trouble shooting guide to determine the issue. The 2nd man they sent went through half of the guide and determined it was wiring. He was directed to borrow a 2nd pad and try it, then take it back. He had said he was being sent somewhere else where the next day. He left everything unwrapped and disconnected. We didn't realize no one was coming back until I received a call to pay the bill by entering my credit card into a website. No bill, no explanation of what was done, nothing!! Not only did they not take correct actions to determine the issue, but when they couldn't, they just threw their hands up and gave up without

I needed 1/4" Air-line Parts for my Motorhome, something you would think a Large RV Dealer would…read morehave on hand but they don't seem to have. Anyway I found myself trying to locate two Tee-Unions that needed today, but most of the Truck Parts Dealers in Tyler all closed at 5:pm or earlier. I found Rush Truck Center in Tyler, TX to open until 7:30 and it was on my way out of town. What I found was the "Shop" is open until 7:30 but "Parts" closes at 6:PM normally. I said "normally", as pulled into their parking lot Chris was locking the door and heading out. I called out to him that I was need of a couple connectors, he turned around opened the door and told me to come in. He opened the parts department to a non-commercial truck owner, a guy with a small motorhome that needed a couple of inexpensive parts. It's hard these days to find someone that will do the right thing let alone a business with employees willing to help you out. Thank you!!

My wife and I bought an RV from Hayes RV and Bobby in sales was immensely helpful and actually…read moresold us a less expensive unit than the one we originally wanted because the Jayco Grayhawk was better for our needs. He's extremely helpful and knowledgeable and so was Tara in finance and Ronnie in service. Great experience and everything from sales to finance to service was done with great ease and in a timely manner. Thank you Hayes RV

I would wait a year for a part online before i would step foot back into this place of business. I…read morewill take my experiences from this business and do the complete and exact opposite in my businesses. ( I bend over backwards for my customers) these guys in the parts department could care less. Maybe they should have different review for each department i don't know. I can not say that the entire business is a joke but without a doubt the parts department.

We purchased a Keystone Passport 3100RE in May of last year from another RV dealer in Tyler, and…read moreunfortunately, it has been in the shop multiple times for repairs, with them keeping it for weeks at a time. Recently, I had a leak in the water heater and decided to reach out to Pittsburg RV, as they are much closer to my home. I had met Randy, the manager, and thought I would give them a try. I called Randy this week, explained the issue, and Carl Hughes promptly called me back to discuss the details. I dropped the RV off for repairs, and to my surprise, they called the very next morning to let me know it was ready for pickup. I wasn't expecting such a quick turnaround! The team at Pittsburg RV was incredibly professional, listened to my concerns, and got the job done fast. They've definitely earned my business, and I highly recommend giving them the opportunity to earn yours as well. Bryan Caldwell

Matt the owner is very dishonest and did not follow through with what is promised. Has taken…read moreaggravate of my dad and continues to scratch for more money than the work that has been done. Please avoid this business as they are unethical.