We bought our trailer from Go Play in 2018 and traveled to the hill country to see the total…read moreeclipse from Northern California. We needed a better sway/distribution hitch and Joel at Go Play made it easy to get it done and a good deal just by calling him up a few days earlier. We were in and out within an hour. I can't say enough for the service, friendliness and deal at Go Play RV.

Absolutely rude!!! Thats the only way to describe how I was talked to on the phone and in person…read morewasn't much better. I don't know how this dealership is even still open. The lack of service that was provided not only to a owner trying to get service done, but a potential new customer looking at buy RV was appalling and distasteful. Don't let there Cheap country club atmosphere fool you into believing this place is anything other than a second rate RV dealer.

Mark ( and Garrison) were absolutely wonderful. They worked on my splendide r.v washer combo…read more Tackled and RESOLVED an issue that others could not. His persevering and caring were very apparent. Taking great pride in his work. Extremely knowledgeable and fair priced. I would highly recommend Mark for ANY repairs. Friendly and personable, gotta love his work truck. Had all my neighbors calling us lol

Needed a minor repair on a slide out. They diagnosed the problem, fixed it at minimal cost and all…read morewhile I was there for a brief wait. They were professional and reasonable on their pricing. We do not ever know how much things will cost when you own a large RV that has lots of newfangled gadgets on it that we are unfamiliar with. What a blessing to find a shop that does not rob you or take advantage. Definitely will go back to these guys Don McCormack

I had an elusive plumbing leak in my RV. Fortunately, I'm still under warranty, and after…read morecontacting Thor, I begged them to allow me to use a privately owned repair facility- not Camping World. Thankfully, they agreed. Fast forward- I spoke with Robert, and he got me in within a few weeks. A few days after I dropped off my RV, he had a diagnosis. Within 10-12 days, they were done with the repairs. If I took my RV to Camping World, it would probably still be sitting there. Robert (and Ethan) at ETX are extremely professional, and do an amazing job. I'll definitely use ETX with future repairs.

Understanding, informative service. Great at returning calls and texts also, very quick at fitting…read moreus in the schedule.

Needed a refrigerator repaired. When he showed up I thought he was running a diagnostic of the…read morefridge but come to find out he never did, he just started pulling and "replacing"parts he thought could have been the problem. He even replaced the Thermistor with a used one. Needless to say the fridge didn't work. Called the next day to in form him and he returned a few days later with a new Thermistor. The fridge still did not work. So after $700 for parts and labor I get this response from him when I told him the fridge is still not working. "I hate hearing that. It has to be the cooling unit. The better option at this point is by a residential refrigerator to replace the one you have. The Dometic 1350 model you have is very expensive JUNK. " now he no longer responds to phone calls or text from me. Ever feel ripped off? Since you admit to misdiagnosing the issue, shouldn't you make it right with me instead of taking $700 and running? Also if you had came when you said you would, you wouldn't of had to wait.

I came in and after being greeted I said I would like to purchase an audio set. They said the…read moresalesman would be right out and when he did she said I wanted some audio for my minivan and he then helped the lady who came in after me. I left and waited outside but no one wanted to help. I heard good reviews about this store. Unfortunate that they have horrible customer service. I went to my car to locate another store but after 10 minutes a staff person came and stood in front of my car facing me while he vaped. I'm sure that was intimidation to leave so, I did.

BAIT and SWITCH?? Hmmmm I contacted S&VC for a window tint…read more I told them I wanted Limo on all except driver and passenger windows. I was told a quote of $350. The time was done well. When I picked up the car the total was $380, I questioned, and they said it was due to the limo. I told them I mentioned this when I got the original quote. The guy said oh they made a mistake; the problem was that it was the same person I spoke with the entire time. Did they need some extra beer money. I don't think they was honest for them to raise the price. So, buyer BEWARE!!

Made appointment with Chris Waited for one week no call no show Tried to say we never called…read more DON'T WASTE YOUR TIME CALL A professional

Chris Loforte, the owner and operator of Mobile RV Tex, was a great find when we were camping at…read moreTyler State Park. We had problems with the electric steps on our motorhome and not only didn't want to leave the park so early in our trip nor did we want to have to take it in to a dealership and leave it until it was fixed. Chris came to us at the park and fixed the steps in good time. We were able to continue to enjoy our camping trip and avoided the dreaded trip to leave our motorhome for repair at a service center. This is the way to go when you need help during a camping trip. Chris is a talented technician we can definitely recommend.

Best shop in Tyler with the best brand in the world (DD Audio). I trust the owner explicitlyread more

Amazing company!!! The lock for my trucks bed cover failed and none of the other companies in town…read morewould even take a look at it. My husband called Impact and they were able to take a look at it and provided the perfect solution for me at a cost that was way below my budget! I would highly recommend them to anyone

I have been using Brad's for years now. They are a fantastic , family owned business that has been…read morein this location for probably more than 20 years now. They always stand behind their work and you will not be hit with any surprises. I've used them personally and for my business vehicles and never had any issues. Absolutely the best in ETX.

If i could give neg 0 review i would.this place had my car that needed slave cylinder a 300.00 part…read more.brad the owner passed my car to his crack headed son who was looking at studs on my tires!? Idk why when its transmission shop?! After i refused his 439.00 to fix a broken stud .he the next day said i needed the entire clutch redone and parts was 1000.00 and my bill was 2395.00 .the following day i needed the flywheel i found local for 550.00 he said cost 1000.00. My total biil would be 3306.00. I told them to give my car back and was told i needed a tow truck because they tore apart my car amd it was not drivable anymore.the said the tow truck driver would have to get it off of the lift inside the shop and the bill was 2800.00 if they finished bit 550.00 to gey it in pieces!? After 4 days and they didnt figure me foing the work of tracking down cost of parts and know that 1000.00 for parts and 2500.00 for labor is not fair or right.they are ripping off people everday.and most dont realize this. I get a car in pieces that i never told them to take apart and i have a car not able to drive and pay the 550.00 to get the car in pieces that i could drive to there place of business! DO NOT USE THESE GUYS THEY ARE CROOKS.ROBBING PEOPLE .and extorting your car they took apart to get it returned.they only took a week to break my car and cost me 600.00 more than a real transmission shop would.and no shop does this.tears cars up and gives them back in pieces!