My wife and I bought an RV from Hayes RV and Bobby in sales was immensely helpful and actually…read moresold us a less expensive unit than the one we originally wanted because the Jayco Grayhawk was better for our needs. He's extremely helpful and knowledgeable and so was Tara in finance and Ronnie in service. Great experience and everything from sales to finance to service was done with great ease and in a timely manner. Thank you Hayes RV

I would wait a year for a part online before i would step foot back into this place of business. I…read morewill take my experiences from this business and do the complete and exact opposite in my businesses. ( I bend over backwards for my customers) these guys in the parts department could care less. Maybe they should have different review for each department i don't know. I can not say that the entire business is a joke but without a doubt the parts department.

It was awesome. Great help here at mineola tx. They got all my stuff fixed on my camper under…read morewarranty. Service manager is such good help

Dealer treats you like a friend. Very nice and welcoming! Was delighted to have Dealer repair my…read moreRV. Even ordered all the parts in advance, before dropping off RV. Service Advisor, David and Service Tech, Jared did a commendable job.

Customer service was less than stellar. Wife and I were in the store asking about a grill guard…read moreand tailgate ladder for our Ram 2500. The phone rang and after a 10 minute wait while she continued talking on phone we left. We were also told there is no bathroom for public use.

He could have sold me a new $1100 tonneau to replace my broken one which other repair shops said…read morecould not be fixed. He fixed it for $33. Bottom line: Integrity.

The service folks at Camper's RV Center were awesome! Competent, forthright, reasonably priced,…read morevery knowledgeable. I was having a miserable time with the WD bars on my little camper. Two other RV places worked on it earlier. Jared and Mark fixed me right up. The bars are now solid and my camper is stable. The whole rig rides so much more steadily and smoother. I was just passing thru, but if I lived near Shreveport and needed RV repair, I wouldn't go to anybody else! If I could give them 10 stars, I would.

Ethan was absolutely fantastic and went above and beyond to make my RV shopping experience smooth…read moreand enjoyable! I couldn't have asked for better service!

Dependable, honest, super knowledgeable, professional, very responsive, punctual, fair price, good…read moreguy! Hit me sorted out and made experience quick and painless. Also educated me on several things. 5 stars!

Truly impressed! Lyle was kind, honest, and very easy to communicate with. Definitely will use…read morehim in the future for winterizing and fixes on our motorhome!

My husband just called to ask if they had a part in stock for our camper. The lady that answered…read morethe phone cussed at him and when he said he would just go somewhere else she cussed at him again. Would not recommend this business to anyone!

When we arrived at our friends' in Sulphur Springs TX, to mooch dock on their property, our living…read moreroom slide wouldn't go out and our levelers weren't working properly. Our friend insisted we take our motorhome to Travel Time RV for the repairs because he trusted them to do the job right and at a fair price. He was very WRONG!!! The mechanic, Allen, who worked on our rig has no right calling himself a mechanic. We gave him a laundry list of what needed to be fixed and pretty much everything he touched was worse than before. We gave him a new wiring harness for the slide/levelers and he said it was no good and took the old one out of the trash and put it back. We were charged over $200 for another wiring harness and it was put in so poorly that all of the wires frayed while driving! This is a letter we sent to the dealership: I am writing this to explain what happened with the service we received at your facility. At the insistence of our friend we agreed to bring our RV in to your facility for service. The items that were to be addressed were: the levelers, the front slide, cleaning the ac's and replacing the electric element in the water heater with a new element that we provided. As to the slide, I gave Allen a brand new upper wiring harness to replace one of the 2 that are required. He put it in before replacing the lower harness, and then told me that the new one I gave him was bad. How could he have known it was bad if he didn't replace the other one first. When I said let's get a new one he said no and went to the trash, dug out the old one from the trash and put it in before replacing the second harness. The parts were replaced with reconditioned parts which you now claim come with no warranty. I have spoken with other mechanics and the all say that even reconditioned parts come with some warranty, even if only 30 days! As far as the levelers he did replace one foot and some springs. I gave him a new element for the water heater which he said he replaced. The heater never worked on electric and still only works on propane which is exactly the way it was when we brought it in. He also said that he cleaned both AC's which seem to be fine. We picked up the RV and went back to our friend's and the slides went out and in once. We left and went to our next stop and the levelers and main slide do not work. Also all of my instruments and fans do not work either. In addition, the tire that he had off to work on the wire harnesses was put back but he didn't put both lug nuts on properly that keep the hubcap on. We lost one of those lug nuts while traveling and the other one came loose and we almost lost the the entire hub cap. We have been traveling full time for over 5 years and now hub caps have ever come loose even when driving over rough terrain. The total paid for the work was $3373.97. Before we took it in all the instruments on the dash and one fan worked, now nothing works. The slide worked sometime and now not at all. I had asked Allen to check my rear camera and monitor because it worked most of the time, but not all of the time. He told me that it was hopelessly dead and would not work at all. However, when I returned I pushed the button to see if he was right it went on and works perfectly. This truly makes me doubt that Allen knows what he's doing!!! My RV is in worst shape then when we brought it in and $3373.97 is a lot of money! And we were without our rig for 3 weeks!!! Bottom line I would like to know if anything can be done to make amends for what i'm going through before I let the world know just what I think of the treatment I received at your shop and the lack of quality workmanship. PS: When we arrived at our next destination we asked the park management for a recommendation of a mechanic to come to the park and fix our issues. The mechanic he recommended fixed everything. We needed two rocker switches, that the mechanic claims he replaced, for the slide that cost us $30 total and the mechanic charged us $200 for his time. Jason was efficient, knowledgeable and quite fair in his pricing. We wish we had never gone to Travel Time RV in Sulphur Springs TX and you shouldn't either!!!

Had a tire disintegrate and destroy the plastic fender, the cabin wheel well and part of the inner…read morewall of my travel trailer. Took it to Travel Time who ordered parts immediately. But, it took 3 months to get them. Once they got them, it only took a couple weeks to get the work done. Since it was starting to dip into the low 30s at night, they winterized the trailer free of charge. Then they came in about $300 below the estimate. They don't just have a satisfied customer. They've got a loyal customer.

Thought these people was doing me good but as a week went by I found out this dealership cheated me…read moreon a warranty charging me double + for a warranty and then placing a refrigerator that supposedly was new but has dings on the door and was not secured as it almost injured my kid as it flew out of the pocket on a turn. We decided to cancel our warranty before the 30days and so many lies to just move forward with canceling to now they are needing 60 days to apply it to my loan and I asked for the interest on the 11k plus they charge me since that is what my attorney advised me and they ignore me I get nothing but a scared dealership with rude none comply emails. There request is to send a demand letter to getting things done correctly. Be careful with who you do business with as I would be very alarmed when people like this does that. Everything takes time. Guess these people do many wrong as they are to comfortable to not care.

I just went into Bayou RV in Shreveport Louisiana and I asked the salesman a question do you have…read moreany RVs where are my payment would be around $500 a month I have money to put down He just stood there with his mouth open or a couple minutes. You never bothered me to ask me how much I was putting down. So I turned around and walked out they need to get some decent salesman there for sure I guess it's easier to buy online than to actually physically go and look at them

Received a very fast response to the message I had left even though it was 8pm on a Saturday night…read more Willing to service our vehicle first thing Sunday morning. Very reasonably priced. Thank you!

This company I highly recommend for you RV repair needs. Very polite, quick to diagnose the…read moreproblem. Fixed it fast and explained the way it was repaired. Will to go over all components to make sure all worked good. Everyone is friendly, great listeners and excellent follow-up. When the time comes I will use this company again. Thank You Mike, Mike, Jessica and Dawn.