5 / 5 experience. We broke down on our drive to New Orleans to celebrate a family member's…read morebirthday, and they picked us up, towed our vehicle, dropped us off at a restaurant while waiting for it to be fixed, fixed it faster than anticipated, then picked us back up from the restaurant. All this was done with grade A personality & kindness with everyone we encountered at the shop, and top to bottom everything was very reasonably priced. Me and my family remain grateful. Easily one of, if not THE best repair shop experiences any of us have had. 5 / 5, would recommend in a heartbeat.

I took my 2018 Honda Accord to Hanks with an issue. They quoted $3800, which included a host of…read moreitems, including injector replacement. I took it to Jack of Diamonds Honda in Tyler instead. They replaced the spark plug's and installed a new battery. Total: $500. It's been months since the repair, and my car has been working like new. I have heard very bad things about this business's pricing, especially toward women

We have used Premier Auto Repair for our car needs for approximately 3 years. Everytime we've…read moreneeded help with repairs, they have been concerned with our concerns and always discuss parts and labor cost in a clear manner. We have found Mr. Mike, Joe and all the staff extremely understanding and they are very reasonable with pricing. They have worked with us on 3 of our vehicles and we could not be happier with Premier Auto Repair.

I called the week before and made an appointment with Michael and he gave me an appointment for…read moreMonday( today) to bring my car at 0800 when they open. Its a Hyundai Kona. At desk, Joe , took my information. Went to run errands and came back twice to the car shop to check on the status of car and every single time my car has not been worked on, Joe ( help at front desk) kept saying your car is next and will be an hour or so for diagnostic. Here came 13:30 almost 14:00 and my car has not been worked on at all . It sat in their lot for 6 hrs for nothing. All I asked is for clean, clear communication and not feel I was being given the run around when my car was going to be worked on. I even felt this helper at the front desk ( Joe) might have been prejudiced against me being a petite latina woman. Michael was very professional but this Joe person does not have any customer service skills. They may have 5 rating review that is why I took my car there for a diagnostic but a 5 rating review was not my experience today. I lost one day now I have to take another day off and find another location to service my car. I have a busy schedule and this was just not right. And its ok lets say they are a busy shop but communicate clearly. And I asked why did I make an appointment to bring the car in then???? Was given some BS answer.

I am so happy to have found Atlas Automotive! They did a great job, for a fair price, and went…read moreabove and beyond with their customer service! From the beginning to the end, they worked to make sure everything was done properly and in a timely manner. I am definitely a loyal customer and will tell everyone about how well they took care of me and my car. Thank you!

I stopped by Atlas automotive after speaking with them on a yelp messaging system. They were able…read moreto get me in and do a quick diagnosis of a noise that was driving me crazy. They were able to fit me in quickly and gave me options as to how to address the issue. The Customer service was a pleasant surprise as they were professional and knowledgeable. Not only did they not try to upsell during our conversation, they even said there would be no charge since it didn't take long at all. I would definitely recommend Atlas Automotive to my friends and family and will be using them again in the near future. Overall GREAT job experience.

Small business owners East Texas Tyler that care. You will always know where you stand with your…read morerepairs or services.

Had a good experience! Look forward to coming back in the futre. The Service advisors were for very…read morenice and helpful. The service only took a little over an 1 hour. I definitely recommend and had a great 1st time experience and you can tell they try to have the customer's best interest while being of service!

We have come to depend on Mike and his team to repair our vehicles & get us up & running again &…read morethey have been nothing but honest, friendly, responsive, & fairly priced. Within a few months of one another, both of our vehicles needed repair work. They got my car back up & running in no time, & let us know that we needed a more specialized shop for the issue with our Jeep. More recently my car needed headlight repair work done & again, they were honest, friendly, responsive, & fairly priced. I will always come back to Mike's shop & refer everyone I know to him for repairs!

I needed my window regulator replaced. The front desk person, Jennifer, went above and beyond to…read moreget me several quotes based on several factors of what might be wrong. The shop charged less than the other places I called and had my car ready by lunchtime. The location is very nice looking and has lots of parking. 10/10 would use them again!

These folks have worked on my cars since the early 90's. Always fantastic service, good quality…read morework, honest, reliable. I've never had them do something to my car that wasn't needed. The staff has always been courteous, friendly and extremely helpful.

Called near noon about a steering problem. They had an opening so I immediately brought the vehicle…read morein. They diagnosed the problem and had it fixed the same day! By 4:15 I was back home with a vehicle that was once again safe to drive. They explained the problems in detail and worked with me on other issues. Grateful that they were there and certainly seem entirely trustworthy. Don't let a couple of entitled snowflakes scare you away from a good honest shop. I've worked on my own vehicles and had some great mechanics in the past. These guys are good, honest folks who earn their money. I WILL be returning as necessary.

I have been using S and J Automotive for several years based on the recommendation of Allen's Tire…read morecompany where I have been doing business for 24 years. S and J has been honest and very responsive taking care of my wife's 23 year old Honda Civic with only 80,000 miles on it. They have given us a list of what to expect with the car as it enters it "Golden" years. Very fair with accurate upfront assessment of the issues and quick turn around. I would recommend them to my own mother if she were still alive.

I took my van in to S &J for 100K service. I've used them before and have been happy with the…read morequality of their work. This time they were prompt, but when I went to pick it up I noticed they had charged me $26.05 for ONE spark plug. I thought it was a mistake and questioned it, the owner insisted they were super duper spark plugs and had cost him $21 and he added only $5 so I could have a warranty for the work. I got a little suspicious about the other items and since I knew the parts came from O'Reilly's, I checked each part # and this is what I found. I've attached a pic of the invoice if you'd like to check my numbers. Also, don't shops get a discount on parts? O'Reilly's Prices here are not sale prices. Using the part #s on the invoice PART O'Reilly's PRICE WHAT I WAS CHARGED Oil Filter $5.79 $14.27 Motor Oil $13.49 $18.95 Motor oil 5 quart $28.99 $69.58 Brake Fluid $8.49 $16.22 Automatic Trans Fluid $10.99 $29.87 Antifreeze $20.99 $71.98 Air Filter $26.99 $60.94 Cabin Air Filter $21.99 $39.00 Strut Assembly $209.99 $286.75 Shock Absorber $81.99 $156.08 Spark Plug $10.49 $26.05 Plenum Gasket Set $36.99 $54.08 Serpentine Belt $29.99 $55.20 SOME PARTS REQUIRED MULTIPLES. For instance, 6 spark plugs cost me $156.30. Plus a charge of $182.65 to install the plugs! Now, this only addresses the parts, my total invoice was over $3000, causing me to dip into savings. My recommendation for anyone using this shop ---get a parts quote upfront and check them out or go get the parts yourself and take them to them. That reminds me, I had a new, in the box, cabin air filter in my glove box. I got charged $39 for a cabin air filter and my new one is no longer there.

Great people, fast service, fair and reasonable pricing ... everything you could want in an…read moreautomotive repair shop.

Do not go here! They will try to rip you off! I went to Alvey's and received WAY better treatment…read moreand they got the job done for 1/5 of the price! Save your money and get better service go somewhere else! I would highly discourage anyone from taking their vehicle here! The owner will try to nickel and dime everything! 0/10 - service. 0/10 - customer treatment.