Went in for an oil change, and they did it quickly; so I was in and out in a manner of minutes.

Great! Delivered as promised. Mgr Brock Parsley and owner, Patrick are straight shooting guys who tell it like it is, no B.S.! They'll advise if there's any change to original estimate and why. They'll even keep the old parts allowing you to see exactly what they did. Give these guys a holler if you need car work done. read more

Auto Express -Whitehouse Texas. I had an engine issue. They did a Diagnostic and told me that I needed a complete rebuilt engine installed. I took my vehicle to another auto service and it was a very minor issue for the cost of a minor part and install. Auto Express - Whitehouse Texas is either totally crooked, incompetent or both! Also on checking the cost of engine rebuilding at other Auto shops they were the highest cost of all. The cost ranged from 6.5k to 10k. The average was about 8.5k. They wanted 12.5k. The highest of all. Again I would not trust them. Totally taking advantage of customers. Upon inquiring from others - 2 other friends said, they had taken their cars there and were told they also required a engine rebuilt and installed. They also got a second opinion and their car did not require it. Steer clear of this crooked disreputable auto service provider. Other have also told me they are as high or higher than dealerships for basic services. read more

Customer service was great. They were able to get me the part cheaper than I expected. They fixed all the issues. They even were able to refer me to a roofing company after hearing my other nightmare of not being able to find one who will actually come out. read more

I had to drop in unexpectedly when my car started smoking and the check engine light turned on. I showed up around 7:30am on a Monday and Jonathan was incredibly helpful and kind. I received a call after a quick diagnosis from Patrick that included price and time. By 2:45 my car was ready to be picked up. Great service and not a bad price. Appreciate the help a ton read more

I needed an inspection on my out of state car asap. They got me right in and out allowing me to get my mustang plates from the awesome state of Texas. I've dealt with plenty of repair shops on the west coast during my 45 yrs of owning vehicles. It's refreshing to go to a clean shop where they have respect for their customers. I brought my truck in the next morn for oil change and lube. I was in and out quicker than the so called "Quik lube "style shops. I look forward to using them for all our vehicles needs. read more

Once again Pat, the owner, saved me a ton of money. While getting my oil changed at another location, due to convenience I was told I was needing a high dollar brake job. Considering I was going out of town this made me very nervous and my first instinct was to get a second opinion from Pat. Not only did he save me the money from the brake job but he found another issue that definitely needed resolved before my trip. Thank you so much for what you do! read more

Auto Express - Auto Repair Near Me - Whitehouse, Texas

Took my old truck in for AC repair. Nearly $400 later, picked it up, no AC. They obviously failed to pull a sufficient vacuum that would have shown it was still leaking before they declared it repaired. I have been professionally trained (by GM) on a variety of auto topics, including AC. I was an aircraft mechanic in the Army. I was a service writer for a new car dealer. If I were not nearly 80, I would have made the repair myself. They could not find the part needed to repair the 1992 Dakota--neither could I. Their solution (suggested) was to buy a remanufactured compressor. They quoted $600 for a reman compressor readily available for well under than $300. Well, I know these places regularly gouge on parts--but $300 (or more) for a solution to a problem they failed to diagnose? Bye Bye $400. Bye Bye Auto Express: The only express I experienced was loss of $$$$ read more

This is my one place to go if my truck is failing they are nice and do great work and are fast with what they do I couldn't imagine using anyone else the people at auto express are excellent read more

One Having most parking lots in East Texas. Having 160 Truck Parking in 22 Acre Facility. Truck Launch, Barber Shop, Free Wifi, Full Version TexMex Resturant, Truck Wash, Full version laundry with 40 machines including 80Lbs and 60 Dryers. They offer every amenities a traveler are looking for. I recommend this service to anyone interested in quality. read more

Had car trouble today right in front of an auto repair shop. If not for there prompt service my day sure would have been a disaster. Thanks to Auto Express. read more