I lost the transmission in my 17 F250 with 184k miles on it. I was 5 hours from home, stranded, and…read morewith no where to turn. A buddy referred me to Dunns' and the experience was incredible. From my first call on the side of the road until I picked the unit up there were nothing short of amazing. I cannot tell you how impressed I was with their caring nature and professionalism. I was updated throughout the process by Mrs Yolanda who was an absolute dream to work with. I don't care how far you have to drive, this is the team you want on your vehicle. Fair pricing, incredible service, and backed by an industry leading warranty! DO NOT HESITATE TO USE THESE FINE FOLKS!

They mess over folks, stealing from your car's and trucks. Don't trust them. Record everything.read more

Went in for an oil change, and they did it quickly; so I was in and out in a manner of minutes.read more

Great! Delivered as promised. Mgr Brock Parsley and owner, Patrick are straight shooting guys who…read moretell it like it is, no B.S.! They'll advise if there's any change to original estimate and why. They'll even keep the old parts allowing you to see exactly what they did. Give these guys a holler if you need car work done.

I took my 2018 Honda Accord to Hanks with an issue. They quoted $3800, which included a host of…read moreitems, including injector replacement. I took it to Jack of Diamonds Honda in Tyler instead. They replaced the spark plug's and installed a new battery. Total: $500. It's been months since the repair, and my car has been working like new. I have heard very bad things about this business's pricing, especially toward women

One of the most thorough oil service events I've experienced as oil changes go! The service tech…read morechecked all major systems, reported on conditions and I left feeling like I'd gotten much more than a basic oil change for sure. Highly recommend!

Hit a very big raccoon on an Oklahoma turnpike in the dead of night and my bumper was dragging all…read morethe way back home. Maaco was open on a Saturday morning, took my car in and gave me an estimate of a bit over $1,500 to replace the entire bumper and components. I was told it would take fourteen days to fix. I called in on the morning of day eighteen and was told it would be ready that afternoon. The repairs costed a lot and took a very long time for parts to arrive, but I chalk that up to supply chain problems across this and every other industry. Overall, I would recommend this business. Costs came in as promised, the repairs were done soon enough and the new bumper looks really nice. The weekend hours are also much appreciated.

Insurance claim. Wouldn't work on it until the insurance paid in full, took about 4-5 weeks for…read morethat. It has taken them 4-5 weeks to do the repairs even though it was only moderate damage. So I have been without a vehicle for almost 3 months. I don't recommend them. Takes way to long!!! it was bad enough with the insurance dragging, but repairs, really! You would think trying to get a customer BACK ON THE ROAD would at least be important to them. Just called, another weekend without my truck. ACF

I stopped by Atlas automotive after speaking with them on a yelp messaging system. They were able…read moreto get me in and do a quick diagnosis of a noise that was driving me crazy. They were able to fit me in quickly and gave me options as to how to address the issue. The Customer service was a pleasant surprise as they were professional and knowledgeable. Not only did they not try to upsell during our conversation, they even said there would be no charge since it didn't take long at all. I would definitely recommend Atlas Automotive to my friends and family and will be using them again in the near future. Overall GREAT job experience.

I am so happy to have found Atlas Automotive! They did a great job, for a fair price, and went…read moreabove and beyond with their customer service! From the beginning to the end, they worked to make sure everything was done properly and in a timely manner. I am definitely a loyal customer and will tell everyone about how well they took care of me and my car. Thank you!

I have been using S and J Automotive for several years based on the recommendation of Allen's Tire…read morecompany where I have been doing business for 24 years. S and J has been honest and very responsive taking care of my wife's 23 year old Honda Civic with only 80,000 miles on it. They have given us a list of what to expect with the car as it enters it "Golden" years. Very fair with accurate upfront assessment of the issues and quick turn around. I would recommend them to my own mother if she were still alive.

I took my van in to S &J for 100K service. I've used them before and have been happy with the…read morequality of their work. This time they were prompt, but when I went to pick it up I noticed they had charged me $26.05 for ONE spark plug. I thought it was a mistake and questioned it, the owner insisted they were super duper spark plugs and had cost him $21 and he added only $5 so I could have a warranty for the work. I got a little suspicious about the other items and since I knew the parts came from O'Reilly's, I checked each part # and this is what I found. I've attached a pic of the invoice if you'd like to check my numbers. Also, don't shops get a discount on parts? O'Reilly's Prices here are not sale prices. Using the part #s on the invoice PART O'Reilly's PRICE WHAT I WAS CHARGED Oil Filter $5.79 $14.27 Motor Oil $13.49 $18.95 Motor oil 5 quart $28.99 $69.58 Brake Fluid $8.49 $16.22 Automatic Trans Fluid $10.99 $29.87 Antifreeze $20.99 $71.98 Air Filter $26.99 $60.94 Cabin Air Filter $21.99 $39.00 Strut Assembly $209.99 $286.75 Shock Absorber $81.99 $156.08 Spark Plug $10.49 $26.05 Plenum Gasket Set $36.99 $54.08 Serpentine Belt $29.99 $55.20 SOME PARTS REQUIRED MULTIPLES. For instance, 6 spark plugs cost me $156.30. Plus a charge of $182.65 to install the plugs! Now, this only addresses the parts, my total invoice was over $3000, causing me to dip into savings. My recommendation for anyone using this shop ---get a parts quote upfront and check them out or go get the parts yourself and take them to them. That reminds me, I had a new, in the box, cabin air filter in my glove box. I got charged $39 for a cabin air filter and my new one is no longer there.

We have used Premier Auto Repair for our car needs for approximately 3 years. Everytime we've…read moreneeded help with repairs, they have been concerned with our concerns and always discuss parts and labor cost in a clear manner. We have found Mr. Mike, Joe and all the staff extremely understanding and they are very reasonable with pricing. They have worked with us on 3 of our vehicles and we could not be happier with Premier Auto Repair.

I called the week before and made an appointment with Michael and he gave me an appointment for…read moreMonday( today) to bring my car at 0800 when they open. Its a Hyundai Kona. At desk, Joe , took my information. Went to run errands and came back twice to the car shop to check on the status of car and every single time my car has not been worked on, Joe ( help at front desk) kept saying your car is next and will be an hour or so for diagnostic. Here came 13:30 almost 14:00 and my car has not been worked on at all . It sat in their lot for 6 hrs for nothing. All I asked is for clean, clear communication and not feel I was being given the run around when my car was going to be worked on. I even felt this helper at the front desk ( Joe) might have been prejudiced against me being a petite latina woman. Michael was very professional but this Joe person does not have any customer service skills. They may have 5 rating review that is why I took my car there for a diagnostic but a 5 rating review was not my experience today. I lost one day now I have to take another day off and find another location to service my car. I have a busy schedule and this was just not right. And its ok lets say they are a busy shop but communicate clearly. And I asked why did I make an appointment to bring the car in then???? Was given some BS answer.

Customer seriously professional and quick with estimates, repairs and quality work. I asked for an…read moreestimate and was quickly taken care of that same day.

Our van had a run it with a brick fence. Pro Tone made it look new again. Fabulous work done…read moreprofessionally in a timely manner and at a great price. Only place to consider for auto body work in the Tyler Texas area. Thanks for everything.