I normally go to autozone, but since I was at Walgreens, I decided to just go across the street to…read moreAdvance Auto Parts for the first time and look for filters for my car. I had no clue what or where I was looking for, so I immediately just stood in line, waiting for help. Special shot out to Doug for helping me get filters for my car. it was nice actually being helped and not mansplained or ignored for being a woman and knowing so little about cars like I'm often made to feel at Autozone right down the street. I was just at autozone last month and was made to feel like for asking a question by a woman employee, no less. ‍. I'm definitely making the switch to Advanced Auto Parts. Thank you, Mr. Doug!

No wonder you have to leave California, do better. Yeah great sale, you buy something and go to…read morepick it up, they don't answer the phone . They email you a canceled order even though it shows two in stock great business practices way to go out with a bang

I came in for a new battery, and while the staff was friendly and helpful, the battery itself was…read moredefective. Pretty unfortunate that we had to install the new one, find out it was defective, then switch it back out (for the old one) and jump start the car again. It was also the only one of that battery they had in stock, so I eventually needed to go elsewhere. All in all, fairly frustrating--but not the staff's fault.

I came in for two simple things: to get the battery in my car key replaced and to have the rear…read morewiper changed -- both easy tasks if you have the right tools and basic knowledge. Unfortunately, neither one was done correctly. The battery in my key fob was installed wrong. When I pointed it out, the employee argued that my car's system must not be working -- even after I explained it was new and replaced less than a year ago. He then claimed the old battery was installed the same way. Unbelievable. Then, while trying to replace the rear wiper, he nearly broke the handle and admitted, "I don't know how to change it." There is more to it but I just went back and asked for my money back and left. To make it worse, the manager's attitude was just as bad -- completely dismissive and unhelpful. Very disappointing experience. You'd expect O'Reilly's to have trained staff who know the basics and treat customers respectfully --solving car issues accurate and well done!

Was helped here with a car battery charger and man does work thank you so much I wish I got his nameread more

We needed a specific size snow chains on our way up to big bear, napa ordered them to be delivered…read moreto Colton store so we could pick up on the way..traffic was so bad that we arrived an hour after the store closed and Chris was kind enough to wait in the parking lot with our chains until we arrived..we were so very grateful to Chris.

Went twice both times got billed for full synthetic, when I didn't ask for full syntheticread more

It was the first time having my Jeep Wrangler serviced here. They rotated my tires, changed cabin…read moreair filter and performed an oil change. I was a walk-in, but they do take appointments. Arrived around 8:30am and my car was ready around 12:30pm. I expected a wait since it's Saturday, and I was having multiples services on my car. Renee did my vehicle intake, she was very helpful and answered all my questions. A technician came out as well to chat with me and assisted with the locks on my hood. I didn't catch his name, but he was great. Tammi checked me out and provided an overview of the vehicle services performed and future recommendations. I left with my print-out, and planning for my next visit. Very pleased with today's visit. (They provide updates via text regarding vehicle status, very convenient.)

Returned the lug nuts that the O'Reilly Auto Parts, on Washington St. said I needed, see my review…read moreon that one. Anyways, what a difference from the on Washington, Michelle took care of the return and also ordered the remaining 8 she didn't have and told me that they would be ready to be picked up in 2 hours. If only all of O'Reilly Auto Parts employees were this competent, this is the only O'Reilly I will use from now on!

From the owner: Get the job done right and save money on your repairs with parts, tools, and accessories from your…read morelocal O'Reilly Auto Parts. Stop by any of our 6,000+ locations to enjoy free store services, including O'Reilly VeriScan Check Engine light testing, wiper blade & bulb installation, fluid recycling, and free battery testing near you. If you need a specialty tool for a one-time repair, check out our Loaner Tool Program, where only a refundable deposit is required to get you the tools or equipment the job requires. Stop by an O'Reilly Auto Parts store near you, where our parts professionals are happy to answer any project-related questions and get you everything you need for a complete DIY repair. With locations across the US, Puerto Rico, and Mexico, there's always an O'Reilly Auto Parts near you!

I bought a 2003 Tahoe toy hauler that turned out to be a money pit. However, because I had already…read morespent so much on it. I decided to spend just as much to fix it. Unfortunately, I had to take it back over five times to fix the same things. Not to mention the damage created by the things not being fixed properly. The first time was not repaired properly. Overall, they did try and rectify most of the concerns, and they are definitely more reliable than the last place I used. So CAL RV repair in Temecula. Horrible!

Richardsons Fix the way do business…read more I bought a used 2018 TT & an extended warranty from Richardsons in late 2021 took it out for the 1st trip 3 months later. Toilet flushed once then water pressure to toilet was gone. I take my Trailer in for the issue toilet won't fill properly due to low water pressure to toilet only. Kitchen, restroom sinks and shower all have good water pressure. I explain how I feel it might be the toilet valve to Guy A as he takes trailer information from me. 1 week later I get a call from Guy A saying I need a new toilet that run $700 and the warranty don't cover it. I lose my cool explain how it's BS. I just got the trailer from them, I asked don't you guys check the trailers before you sell them some kind of point inspection. The toilet worked for 1 fill then pressure was lost. He apologizes and says he understands I should had been able to use it more... I feel bad so I go into the office apologize to Guy A for losing my cool I understand it's not his fault. He seems to accept my apology so I ask him to help me understand the issues. I ask various questions when Guy B jumps in and says there's build up, could be from city or camp site having poor water and or hard water. I explain I understand, but that build up normally don't happen from 1 fish to the other it takes time. Mean while Guy A went back to speak with the service tech and confirmed that water is flowing to the toilet but then there's build up. I say thank you and say I'm not paying for a toilet. They explain how I'm gonna have to pay $175 for the time spent. I tell them I can't take trailer yet cuz I'm in my car. I return an 45min later with warranty in hand to show that warranty states it covers valves and fittings which I felt is where the issue is. Guy A is on the phone so I'm standing there waiting Guy B asks what I have, I say my warranty showing valves are covered did you guys check the valve? He then replied with yes there is blockage warranty won't cover blockage you need a new toilet if you want it fixed. Guy A gets off the phone and says they were going to let me take my trailer with no charge cuz I didn't sign that section of the paperwork. I say thanks can I pick it up tomorrow. I pick up trailer the next day take it home and in 20 min I have the toilet removed and bypassed the valve and toilet works fine. What really gets me is that there was no attempt to fix my toilet just sell me a new one. Not even a $175 per hour charge and a $30 valve was offered just a $700 new toilet. I really hope that Richardsons as a company can fix how they do business cuz I'm only 2 min away and hope that when I run into a problem outta my capabilities they don't try and take advantage of me again. I spoke with Brad I believe. He was helpful in getting me info. Not sure who serviced the toilet or who told him I needed a new one. Not sure who the guy sitting next to him that said if I wanted it fixed I needed a new toilet was ether. Toilet is working fine now that I fixed it myself so no matter what they say I didn't need a new one.