RUN RUN RUN!!!!!!!! Such a SHADY camping world location!!! I requested assistance from the service manager, Enrique (who lies, lies, lies). Then went up the chain of command to the general manger, Matthew. It's sickening, especially in 2026. Our call was recorded and request it be released... Matthew PATRONIZES women!!!! He is belittling, will ask to speak to your husband, and then gaslight you!!!! He is absolutely AWFUL!!!! I can't believe he's in management at all!! I've spent less money places and received the kindest customer service, he is the opposite!!! Oh, he'll interrupt you too!! It's especially disheartening when a service department manager of another camping world location corroborates the misdeeds/issues of your complaint in the brand new motorhome owned less than a year, less than half a year for that matter. Purchased on September 4, 2025! Please let me help every future customer RUN!!!! RUN!!!! RUN!!!! Spear your self the tears!!!!!!! There is a Giant Rv right next door in Colton, and plenty of other camping worlds out of state to spare you from the WORST CUSTOMER SERVICE EVER!!!!! PSA it doesn't matter how you finance or if you pay with cash they treat you like sh*t!!!! Matthew's Boss is Michael Ancich, his email address is Michael.ancich@campingworld.com. Hopefully he provides others with better customer service than Enrique and Matthew!! read more

Camping World - Colton - Exact same complaint!Our water heater never worked!Matthew states customers r dumb/he doesn't make mistakes. DO NOT TRUST THEM! - RV Dealers Near Me - Colton, California

(I may remove this review, possibly replace it depending on if it is rectified) I want to caution anyone considering Camping World in Colton, CA, especially if you're financing. I walked in with a 763 credit score, which should qualify as Tier 1(They said I was Tier 3) with any reputable lender. During the sales pitch, I was told that best-case financing would be 6.99% APR with a $1,000 down payment -- resulting in a monthly payment of around $153 for 72 months. They also shared a worst-case scenario of 18% APR, with payments around $205/month for the same term. After they ran my credit (with full permission), they came back with what they called a "killer deal" -- claiming this was the best I could get with my credit. What was the offer? 11.99% APR for 144 months, with a $1,499 down payment and a $164/month payment. Total cost? Over $23,000 for a $9,999 camper trailer. That's MORE THAN DOUBLE the price of the RV. When I questioned it, they told me I was somehow Tier 3--which is just blatantly inaccurate for someone with a 763 score. It feels like a classic bait-and-switch. They led with hypotheticals that looked decent, then made the worst-case numbers even worse! Bottom line: Be extremely careful. They push long-term, high-interest loans that benefit them far more than you. Very unethical and just plain WRONG. I strongly recommend shopping around with a credit union or trusted bank before signing anything here. read more

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Nathan was awesome! One of our favorite parts of the experience at Camping World was when he was showing us all the RVs. The way he explained everything and expressed himself, along with his personality, made us feel comfortable -- honestly, like we were at home. He was very friendly, patient, and never made us feel pressured. You can tell he genuinely cares about helping people. Nathan is a great employee and definitely represents Camping World in a positive way. Thank you for the great experience! read more

Rayleen was very upbeat and positive she answered all of our concerns and questions. Very nice and knowledgeable on the trailers. She was of great help. Me and my fiancée had a wonderful experience at your location. read more

No one asked me to write this, and I am very happy to say I am doing it because I want to express my gratitude to all the Professionals who helped me and my wife choose exactly the right new trailer for us. I see so many negative reviews and I can't imagine for a moment how any of them could be legitimate after the service we received. My experience with Joe Pena my Salesman, Troy the Sales Manager, Joseline in Finance, Adrian who delivered our unit and the follow-up from Tony in service couldn't have been better. I am an extremely difficult person to deal with when it comes to major purchases and they were not only patient but also kind and considerate throughout. From all my emailing and phone calls to their follow-up, this team is the one you want! Thank you again to each of you! read more

Do not do business with Camping World. In the end it will cost you money. Their service is horrible. They do not respond back, and their employee turnover is horrendous. In the end it will cost you money out of pocket for your repairs. read more

Title: Extremely Disappointed - Defective Trailer and Zero Accountability I'm extremely disappointed with my recent experience at Camping World in Colton, CA. On March 19, 2025, I purchased a 2022 Cameo-Crossroads 5th Wheel trailer that was guaranteed by the sales team--including David Salem--and the service department, led by Ennque Pantoga and GM- Matthew Caswell. to be fully inspected and in working order. On day one of using the trailer, the A/C unit failed did not cool. This isn't a minor issue--especially in a trailer meant for camping. I returned to the dealership expecting this obvious pre-sale defect to be addressed, only to be told that Camping World would not cover the repair. This is unacceptable. It's clear the A/C was defective prior to my purchase, which means either their inspection process is flawed or I was misled. The lack of responsibility not only contradicts the warranty and their verbal assurances, but may also violate California's consumer protection laws. I've submitted a formal complaint and requested either: A full repair or replacement of the A/C unit at no cost to me, OR Full reimbursement if I'm forced to fix it myself. I've asked for a response within 7 business days and hope this is resolved amicably--but I'm prepared to escalate to the California Department of Consumer Affairs, the BBB, and pursue legal options if needed. Camping World: Do better. This is not how you treat customers. --Darryl Smith read more

Just purchased my Genesis 2025 BRAND NEW , we are out in Glamis 4 days for first trip out with our new trailer for Halloween and we are having issues with it. Have to schedule for service call as soon as we get back read more

Camping World - Colton - RV Dealers Near Me - Colton, California

I feel compelled to acknowledge a particular associate for exemplary interaction and service. Sonny Chase stands out as an exceptional Sales rep. Although we didn't buy anything for this visit and explained that this first visit was an exploratory dip into the RV market, Sonny maintained his professionalism and focus on answering our questions and providing options. A special note for anyone in sales: treat everyone equally and with respect. Our son is developmentally delayed, but Sonny interacted with him one-on-one instead of ignoring him. Sonny treated us like family and respected our concerns, opinions, and individuality. We will likely return to work with Sonny when it is time to pull the trigger on an RV purchase. I recommend that if you go to this Camping World, seek out Sonny to be treated respectfully. Thanks to Sonny! read more

My husband and I went to the Pechanga Temecula RV show on Saturday. We met a salesman by the name of Simon Syed who was absolutely wonderful to work with. We ended up buying a travel trailer, which we didn't expect we would do. Simon's service has been wonderful. He is friendly, courteous, and very knowledgeable as well as professional. I would highly recommend him as a sales person from Camping World for anyone. Thanks Simon for the great buying experience. read more

Camping world made rv dream come true!!! I got a great deal for my new rv and the transaction was smooth! No hassle and everyone there had great customer service! Shout out to Tim and Jeff for helping me through this amazing transaction!!! read more

Camping World - Colton - Rv - RV Dealers Near Me - Colton, California

For all the horror stories I heard about Camping World, I was expecting the worst. I had gone to another "big" dealer and walked the lot and got an idea of what features I was looking for in our first travel trailer for our family. I walked into Camping World on a rainy day to get measurements on a smaller trailer with my tape measure to make sure it would fit the siding parking I had available. Jason walked me to the Genesis Supreme I had in mind, but also suggested I look at the Jayco 174 since it had more of the features I was looking for in a more compact package. The measurements looked like it would work, and the pricing was even better than I had received at the other dealer. A couple back and forths with the sales desk and we settled on a number I loved. Deposit paid, came back a couple days later for the very thorough walkthrough with Jeff, and then into finance for a quick signing. No fuss, no extra sells, just great communication and it was much easier than negotiating on a car. We just had the trailer out for our first trip and everything went well. TY Camping World. read more

Camping World - Colton - RV Dealers Near Me - Colton, California

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Horrible sales team . I worked with Robert Torres at the Colton location !!!!He calls you constantly when he wants you to purchase an RV. Once you buy it and there are issues they were suppose to fix upon delivery he is rude and blows you off . I wish I would have known about all the lawsuits filed on them . Do not go here . They are all liars and swindlers. Horrible customer service . read more

Stopped by Camping World which was part of the Miracle Mile RV Show this weekend. The Show was nothing like the Pomona Fairgrounds Show we attended a few years back but the many dealers participating in the event did a good job with their presentation. The camping world store is very nice, bright, organized and clean. The display of RVs was quite nice. We met Ezekiel Rodriguez who was very helpful in answering questions on a few rigs we looked at. We have a newer RV and were simply curious about what our next rig may be. Generally RVers upgrade every 5 years so we still have time. The selection of RVs was plentiful and the starting prices competitive. Recommended read more

The walk-through technician, Jeff Brown, was very thorough in his instructions on how to use our new motorhome. He was upbeat, energetic, professional, and very patient as we had a list of questions for him! Our salesman and finance team were exceptional as well. We were very comfortable through the entire RV purchase and highly recommend Camping World for anyone looking to purchase an RV. Thank you, Camping World team! read more

I got good customer service here. Our first big purchase but Sonny was VERY helpful he walked us through a lot and was kind as well. I would definitely recommend Sonny to anyone. read more

I am at the beginning of my RV trailer shopping journey. I met with Joseph to tour some larger trailers. He is so in tune with the RV's and nailed it on the price point I am looking for. I was very impressed with his service and knowledge. I've been browsing online for a while and I'm so happy I toured this location. They have a huge inventory, I will be back and I am very confident Joseph will find me exactly what I'm looking for. read more

This location is terrible employees are lazy and not willing to help you get your parts every time I call I get the run around parts never answers the phone and when customer service come back to the phone her attitude is oh well I'll just shop elsewhere read more

Jeff Brown-Walk Thru Tech was AMAZING AMAZING AMAZING!! Jeff, Thank you so much for your service, knowledge, humor & patience. Camping World needs more employees like you!! You made our experience amazing!! Thank you AGAIN!!! read more

We just purchased our first travel trailer from this camping world and I have to say our experience was very pleasant. Cesar was our sales representative and he was very helpful when it came to finding something that fit our needs. He was zero pressure and made the shopping experience relatively relaxed and enjoyable. Pete was another friendly sales associate that helped us and he was informative and knowledgeable when it came to all the different models and brands they offered. Martin was our technician that did our final walkthrough with, he was amazing at explaining everything in great depth to us first timers. He was patient and helpful with all questions, he even went the extra mile and gave us tips and pointers on how to avoid common issues he experiences with other customers. Overall we are so happy with our purchase and the customer service we experienced shopping at this location. read more

I only gave 1star so I could tell how bad my experience was. All about the dollar and not the service.

The service department has been a nightmare for 6 months trying to get warranty work done. Service representative Mark has poor customer care! When expressing my frustration with him, he advised me to go to a different branch! Very disappointed in camping world. read more

Great service from everyone involved including our sales rep, Ezekiel and our walk-thru tech, Jeff Brown. Thank you for being such caring and personable representatives of Camping World. It certainly made our buying experience pleasurable! read more

Camping World - Colton - Our new RV!! Thank you Ezekiel!! - RV Dealers Near Me - Colton, California

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we worked with Matt for many year from our 1st trailer, to our 5th wheeler and now our RV and each time Matt and his staff have been so welcoming amazingly friendly and extremely supportive and helpful Mr. Jeff Brown did our walk through and was so knowledgeable and took his time showing everything we needed to know about our new home on wheels he was so kind and helpful everyone at Camping World so professional and they treat you like family We will always recommend family friends and anyone who ask us we will always refer Matt and his team Thank you Matt and Jeff Brown and staff Camping World Colton is the place to get your Camping supplies go see Matt and his staff you won't regret it! Ric&SallyRomero read more

Martin Ortiz did an outstanding job during our walkthrough of our Lance 1685 travel trailer. That is where the good ends. Dealing with three warranty issues for over three months. Now we bought in November of 2023. I'm writing this mid March as only two of the simplest items have been addressed and still going round and round with Lance on an improper seal on our entry door. During this outing we experienced some rain and noticed a nice puddle of water on the floor, from under the slide-out. Went up on roof and noticed two areas of the roof were torn and appeared to be an older tear. ( No, I did not hit a tree or any other low hanging thing). I'm am hoping they can take care of a repeat Lance owner. read more

My experience with camping World rv sales was good . Martin Ortiz was amazing!!! He showed me everything I needed to know about my first RV. He made me feel like he really cared about me and my family having the best experience camping. Thank you to the Team !! I highly recommend Camping World for your RV purchase. read more

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Had a walk-through today with Martin Ortiz. Martin was very kind, very professional, and very knowledgeable. We walked away feeling very confident about operating our new rig. Thank you, Martin!! I also want to add that every single person that we came across at camping world has been nothing but helpful. Salesman Alex Ferreira, absolutely amazing!!Finance, Joseline Munguia, absolutely amazing!! Thank you all so very much!! We appreciate each of you so very much!! read more

Camping World - Colton - Coleman 17b - RV Dealers Near Me - Colton, California

Outstanding Experience with Our Sales Rep (Joe Pena) at Camping World in San Bernardino! We recently visited Camping World in San Bernardino, CA, in search of the perfect toy hauler, and we couldn't be happier with the experience--thanks to our amazing sales rep, Joe Pena. From the moment we walked in, he made us feel welcome, listened carefully to what we needed, and truly went above and beyond to help us find the perfect toy hauler that checked every box. He was incredibly knowledgeable, patient with all our questions, and never made us feel pressured at any point during the process. What really stood out was he genuine commitment to making sure we were comfortable and confident in our decision. He took the time to walk us through multiple options, explained the features in detail, and helped us compare models until we found the ideal toy hauler for our adventures. Thanks to Joe Pena, the entire buying experience was smooth, stress-free, and even fun. We're thrilled with our new toy hauler and so grateful for the outstanding service. If you're in the market for an RV, trailer or toy hauler, we highly recommend asking for Joe Pena at Camping World--you won't be disappointed! read more

We just bought our first travel trailer at Camping World. The day that we purchased it we had Martin Ortiz walk us through our brand new trailer. He was very patient, friendly, professional, and fun to learn from. I liked how he asked us from time to time if we had any questions. He knew how everything worked in our brand new trailer and gave my husband and myself many good tips. Everyone at Camping World made the process of our purchase as easy as possible. Thank you, Alex, Jeff, Martin and Phil! All of you were so helpful! read more

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This review is for Ezekiel . I went in with my friend to buy a motorhome. She said and told you she was looking and going to tell her husband when it was time to purchase. You treated us like we were peasants , you ignored us we roamed around endlessly by our self. You were more interested in talking to the gentleman behind the counter then you were us. I took her there because I purchase a lot of things from camping world. But I also bought my RV Mike Thompson RV. We went over to Mike Thompson RV, and we were treated with the utmost respect. Offered water which we had to ask you for Drove around on the golf cart. you made her walk after we explained that she had medical issues. She's buying her RV From Mike Thompson. Just a note for you . Just because two women walk in with two little kids does it mean they don't have the money to spend. On a sidenote, she's the one who makes all the money she was just giving her husband's approval on what they were buying. read more

Horrible service don't go here !!!! right when I walked in and told them what I was looking for, there was 3 people in front and they all looked at each other like none of them wanted to help and were just quiet !!! Felt super uncomfortable not somewhere I want to spend my money ! Ended up going to Mike Thompson which is down the street and loved there service I bought a 2025 grand design from them ! Highly recommend the sales rep Paul ! And Kyle for the walk through!!! read more

I don't care what they say "go camping" fees and other junk fees like that are illegal. Salesman lied to me about practicality everything. I was told that I legally have to get a weight distributor because it's illegal after 2000lb. It's a lie. 5000lbs or more require that. And also how convenient that their weight distribution hitch is 2000$ when in reality you can buy the same one for 400$. The "go camping" fee where they throw some junk at you and couple 30$ batteries and some magic inspection is 2000$ also. Guys. If your rv aren't inspected and checked you shouldn't sell them. I really hope someone sues them over these practices. Don't waste your time. Take your business elsewhere. Or they will try to push sales on you or gang up on you with 2 salesmen telling fairy tails and stupid rules. You saw rv for 15k? Its 21k with their fees. STAY AWAY read more

Peter was fantastic and took hours with us explaining things and test driving the RV we were interested in. He was VERY knowledgeable!

As stated before, our experience buying a new travel trailer at Camping World in Colton was great. Once you need warranty and service..that's a whole other story. We have been dealing with the Service Department since the Fall of 2024. All of our repairs needed were warranty repairs, however, we have had nothing but the run around. The Service Manager, Enrique is pretty much impossible to communicate with. We had to physically walk in to the store and ask for him. We dropped our retrailer off in September 2024 for some warranty repairs. Some repairs were completed and some parts were on backorder. When we picked up our trailer, we were told that we would be notified when the parts came in and to then bring the trailer back to finish the repairs. Six month passed by and we had gone on multiple other camping trips and realized there were other repairs needed. We scheduled another appointment and asked about the pending repairs. Apparently, there had been a lot of turnover in the Service department and the "ball was dropped" regarding our pending repairs. We dropped our trailer off once again in April 2025. It literally sat at the Colton store for 1.5 months and was not even touched. Tony was the Service Representative and there was absolutely no communication from him. We had plans to camp for Memorial weekend and we had to keep hounding him to make sure our trailer was ready. Long story short, the bare minimum repairs were made in a rush a day or two before our trip. When we picked up the trailer, they had left the fridge running the entire time it sad there and the batteries were drained. Tony's customer service was horrible and pretty much told us to call later to get the rest of the repairs completed. We called to make another appointment for the remainig repairs. This time Mark Popp who was our original Salesman had transferred to the Service department. He was a completely different person. Bad attitude and horrible customer service. It was the worst experience ever. We will never return to this location or recommend Camping World Colton to anyone. read more

Came with the family to check out the trailer options. Wow!!! Everyone made us feel at home. Alex was very knowledgeable and helped my daughter find the perfect trailer for her camping needs. I recommend shopping here for all your outdoor needs and dreams! read more

Hi everyone i just want to give a shout out to the awesome walk thru tech Jeff Brown. We are 1st time RV owners and he was so patient with this crazy lady . If I didn't get it, he explained it again. Our over all experience from start to finish was awesome . Thank you Connor Reilly out of the Velincia store for giving is a great experience awesome well. Oh and not to leave Dan (GM) from San Diego store you were so awesome as well. What a team. The Finance girl was also so professional and sweet. Thank you 100 times over. Love you guys Sandie and Cesar Torres read more

Tim, Peter and Saundra were incredibly helpful and even went above and beyond even though they were close to closing time.

Jeff Brown did our walk thru for our beautiful new RV he explained everything step by step making sure we understand our new purchase top to bottom very informative. This was a great experience from sales to financing leaving the lot highly recommend getting your new adventure travels here. read more

Camping World - Colton - New RV - RV Dealers Near Me - Colton, California

Pay better attention to the orders . I spent almost $140 on 6 meals and I get home and they only gave me 5 so now I have go back and argue about it . And they couldn't even compensate me for the inconvenience. read more

Took van conversion in for warranty. Had 3 issues, all reoccurring. Was told 2 were fixed again and the third was a Dodge warranty issue and charged me for telling me it was a Dodge warranty. They ended up crediting the evaluation and while I was waiting for them to wash the unit, they said they could. When I went to get the van, they parked it right next to the other rv's they just washed. If you are already going to piss off a customer, don't, not wash his unit for spite. Worst dealer ever. Not sure what ever happened to customer service in businesses. read more