We just purchased a 5th wheel from Mike Thompson RV and had a stellar experience. Paul in sales,…read moreMike who conducted our walkthrough and Cliff in finance all made it seamless and easy for us. We have been to 6 or 7 other dealers in the past and these guys were the best. We felt like they were honest and straightforward which is always important in a big purchase. Check them out!

Just had some service done on my Grand Design toy hauler. Jessica in service was great. She was…read morehelpful and got the rv back to me asap. Thanks Jessica. Mike I saw your response to my post that this was not the dealership I visited. I'm hoping I am posting about Mike Thompsons Rv in Colton.

My wife and I purchased a brand new 2025 Apex Nano 221 RLS from Laguna RV on August 2. Before…read moresigning, I negotiated with Steve, the finance manager, who clearly agreed that an extra solar panel and second battery would be included at no additional cost ( see attached pic) . After I signed and paid in full, I later discovered they added a $400 charge for the solar panel anyway, even though I have proof it was agreed to be free. They also charged me a $995 dealer prep fee for a full inspection and setup, which clearly was not performed. Immediately after bringing the RV home, I discovered multiple defects: the entrance door would not close properly, there was a loud mechanical noise from under the refrigerator, and the battery was draining down while not in use. I contacted Laguna RV and on August 12 I drove two hours to return the RV for repairs and to install the solar panel they failed to include the first time. I picked up the RV on August 16 and was told everything was resolved. However, the very next day, while preparing for our trip, I discovered two holes in the brand new floor, additional damage under the recliners, and that all the tank sensors (black, gray, and fresh water) were not working at all. With only days before my departure and no time to drive back again, I had to hire a mobile RV technician, who confirmed the issues were not quick fixes. When we finally went on our trip, the water pump failed approximately 80 percent of the time. We could not properly shower, flush the toilet, or wash hands, and the tanks overflowed because the sensors did not work. This completely ruined our trip and was unacceptable for a brand new RV. On top of that in few occasions the shower drain water got flooded so did the toilet since again the tanks sensors didn't work and we couldn't tell the tanks levels... On our way back from the trip, the situation became dangerous. About 30 minutes into the drive home, one of the weight distribution hitch bars that Laguna RV had installed fell off while driving, and we were unable to locate it. We had no choice but to continue driving with only one bar, which is not safe. Two hours later, when we arrived at a gas station, I heard a loud boom. The second bar had also fallen off. I retrieved it and disconnected the hitch entirely, and had to drive the rest of the way without any distribution bars, which defeated the entire purpose of having a distribution hitch and put us in a dangerous situation. After the trip, I brought the RV back again on September 13. Bob, the service manager, told me he submitted a warranty claim with Forest River to have the damaged floor repaired. For five weeks, every time I followed up, he told me he was still waiting for approval from the manufacturer. I eventually contacted Forest River directly and was informed that no claim had ever been submitted. Only when I confronted Bob with that information did he actually send the claim. At this point, the RV has spent more time in Laguna RV's possession than mine. I am making monthly payments on a brand new RV that was delivered with defects, unsafe conditions, and items that were never properly inspected despite a $995 prep charge. I am now filing a formal Consumer Affairs complaint and pursuing legal action through my attorney to recover the unauthorized $400 solar panel charge, the $995 dealer prep fee, the $550 I paid for the hitch installation that was done improperly, and compensation for loss of use, safety risks, and the time and stress this caused my family. I have full documentation of all communication, photos, videos, and agreements. On more point - when I texted Steve ,the finance guy, in regards to the $400 unauthorized solar panel charge he texted back " who is this?".... we basically texted 20 times prior on the same text thread... Based on my experience, Laguna RV acted deceptively, failed to meet contractual obligations, and jeopardized my safety. I strongly warn others not to do business with this dealership.

We purchased our trailer from Laguna RV. Josh, our salesman was "no pressure" and just a good guy…read more Other than an issue with getting it delivered due to their bank, we enjoyed our buying experience. We had an issue with the trailer's solar and they sent out a RV tech to us to fix it! What other dealer will do such a thing! I highly recommend them.

Nathan was awesome! One of our favorite parts of the experience at Camping World was when he was…read moreshowing us all the RVs. The way he explained everything and expressed himself, along with his personality, made us feel comfortable -- honestly, like we were at home. He was very friendly, patient, and never made us feel pressured. You can tell he genuinely cares about helping people. Nathan is a great employee and definitely represents Camping World in a positive way. Thank you for the great experience!

RUN RUN RUN!!!!!!!! Such a SHADY camping world location!!! I requested assistance from the service…read moremanager, Enrique (who lies, lies, lies). Then went up the chain of command to the general manger, Matthew. It's sickening, especially in 2026. Our call was recorded and request it be released... Matthew PATRONIZES women!!!! He is belittling, will ask to speak to your husband, and then gaslight you!!!! He is absolutely AWFUL!!!! I can't believe he's in management at all!! I've spent less money places and received the kindest customer service, he is the opposite!!! Oh, he'll interrupt you too!! It's especially disheartening when a service department manager of another camping world location corroborates the misdeeds/issues of your complaint in the brand new motorhome owned less than a year, less than half a year for that matter. Purchased on September 4, 2025! Please let me help every future customer RUN!!!! RUN!!!! RUN!!!! Spear your self the tears!!!!!!! There is a Giant Rv right next door in Colton, and plenty of other camping worlds out of state to spare you from the WORST CUSTOMER SERVICE EVER!!!!! PSA it doesn't matter how you finance or if you pay with cash they treat you like sh*t!!!! Matthew's Boss is Michael Ancich, his email address is Michael.ancich@campingworld.com. Hopefully he provides others with better customer service than Enrique and Matthew!!

I can't say enough about Giant RV in Colton. From the very start of the process of looking for my…read moreWinnebago Ekko Angel was extremely helpful. They did not have the year I was looking for at that time, not to long after our conversation one came in. I live about 75 miles away from the dealership and they held onto it until I could get up there to check it out. I liked what I saw and purchased the Ekko, Julio in financing was amazing. I had no way to get to Colton to pick up the Ekko, Angel drove 75 miles to pick me up and take me to the dealership. They were all very helpful and went above and beyond!! Thank you guys!

If you ar looking for a good experience this is NOT the place to go. I was texted by someone named…read moreAmanda and was asked if my wife and I were looking for a new RV. Which we are. Amanda led my to believe she was a sales person, she is not. I had asked her some specific question 2 weeks ago and she said she would get back to me, so far I have been met with sielence. When I called her number I got the sales dept. and a guy named Jerimiah. I asked him the same questions and he was going to get back to me That was 10 days ago. Still nothing and Amanda will not return any text messages etc. So I am going to a different dealer. Cjeckout past reviews I am not the only one that has had this problem!!!

I bought a 2003 Tahoe toy hauler that turned out to be a money pit. However, because I had already…read morespent so much on it. I decided to spend just as much to fix it. Unfortunately, I had to take it back over five times to fix the same things. Not to mention the damage created by the things not being fixed properly. The first time was not repaired properly. Overall, they did try and rectify most of the concerns, and they are definitely more reliable than the last place I used. So CAL RV repair in Temecula. Horrible!

Richardsons Fix the way do business…read more I bought a used 2018 TT & an extended warranty from Richardsons in late 2021 took it out for the 1st trip 3 months later. Toilet flushed once then water pressure to toilet was gone. I take my Trailer in for the issue toilet won't fill properly due to low water pressure to toilet only. Kitchen, restroom sinks and shower all have good water pressure. I explain how I feel it might be the toilet valve to Guy A as he takes trailer information from me. 1 week later I get a call from Guy A saying I need a new toilet that run $700 and the warranty don't cover it. I lose my cool explain how it's BS. I just got the trailer from them, I asked don't you guys check the trailers before you sell them some kind of point inspection. The toilet worked for 1 fill then pressure was lost. He apologizes and says he understands I should had been able to use it more... I feel bad so I go into the office apologize to Guy A for losing my cool I understand it's not his fault. He seems to accept my apology so I ask him to help me understand the issues. I ask various questions when Guy B jumps in and says there's build up, could be from city or camp site having poor water and or hard water. I explain I understand, but that build up normally don't happen from 1 fish to the other it takes time. Mean while Guy A went back to speak with the service tech and confirmed that water is flowing to the toilet but then there's build up. I say thank you and say I'm not paying for a toilet. They explain how I'm gonna have to pay $175 for the time spent. I tell them I can't take trailer yet cuz I'm in my car. I return an 45min later with warranty in hand to show that warranty states it covers valves and fittings which I felt is where the issue is. Guy A is on the phone so I'm standing there waiting Guy B asks what I have, I say my warranty showing valves are covered did you guys check the valve? He then replied with yes there is blockage warranty won't cover blockage you need a new toilet if you want it fixed. Guy A gets off the phone and says they were going to let me take my trailer with no charge cuz I didn't sign that section of the paperwork. I say thanks can I pick it up tomorrow. I pick up trailer the next day take it home and in 20 min I have the toilet removed and bypassed the valve and toilet works fine. What really gets me is that there was no attempt to fix my toilet just sell me a new one. Not even a $175 per hour charge and a $30 valve was offered just a $700 new toilet. I really hope that Richardsons as a company can fix how they do business cuz I'm only 2 min away and hope that when I run into a problem outta my capabilities they don't try and take advantage of me again. I spoke with Brad I believe. He was helpful in getting me info. Not sure who serviced the toilet or who told him I needed a new one. Not sure who the guy sitting next to him that said if I wanted it fixed I needed a new toilet was ether. Toilet is working fine now that I fixed it myself so no matter what they say I didn't need a new one.

We are extremely unhappy the way our walk thru went. We were rushed through it and we were not…read moreshown how to so many things. We were told the heater works but we noticed when we got home the thermostat is broken. Also they took the spare tire off of our trailer that it had on it. We asked what happened to it, he said the tire was no good so they took it off, why not replace it? A new queen mattress was placed on our double bed that makes sleeping awkward. Finally when I was having a conversation about my 6'2 son is going into the Army with your employee he replied "He will make a big target". Never will I ever do business with you again.

Had a great experience,salesman Steve Wilson very helpful, our walk through guy Ron was great,…read morefinance was great sales and service was great overall I would go there in a min. Thank you Steve Mcdonnell

Recently purchased my RedHawk 27N, from Mike Thompson, my salesman Greg richey did good job sending…read moreme pictures & all info I needed from this rig, bought in march2026, took 3 weeks to finalize cause waiting for auto leveling jacks to come inn, did good job on install & solar panel,i feel that a got deal on my rig here , I would buy here again

Brought my 2024 Jayco Precept Class A here after one year of indifference, unsatisfactory service,…read morelack of timely communication or follow-up and resistance to performing warranty work from my original dealer. What a difference. MT from top to bottom cares about the customer, is professional, kept me informed, diagnosed the problem, fixed it and on top of all that gave me 15% off for my military service. If you want top shelf service with no headaches bring your rig to Mike Thompson's in Colton.

I recently purchased a 2023 Sabre 38DBQ from…read moreJC RV World, and the entire experience was nothing short of excellent. From start to finish, Ramon went above and beyond to make sure I felt informed, confident, and excited about my new RV. If you're looking for an RV dealership that genuinely cares about its customers, I highly recommend JC RV World.. I Highly recommend this place, Thank you Ramon for all of your great customer service :)

Great service, amazing deals! They went over and above for me…read more I searched everywhere for a deal, for months! And finally found this company love the deals! I highly recommend this place

We bought our trailer a few years ago from buyers mart. It was a no pressure no stress sale. We…read morehave loved our trailer and had no problems with it. We are going to sell our trailer and upgrade to an RV. We will definitely be going back to shop.

I purchased a beautiful 5th Wheel with all the bells and whistles from David and Katrina at Buyers…read moreRV Mart. I did my research on what I was interested in buying and they were very fair with me. I have called Katrina numerous times with questions and she's always been so helpful I've never felt rushed. Not only did we have a no pressure sales transaction they also assisted me with financing, warranty, and a RV transporter. David and Katrina are very acknowledgeable about the RV business and can answer any question you have. I would highly recommend Buyers RV Mart to be your first stop.

ABSOLUTELY AWESOME!!! And every which way this man is really…read morethe best ! He is proficient, efficient, professional, polite, kind, reasonable, knowledgeable, dependable, and Mahon. He zapped through my repairs and was super great on pricing. I couldn't ask for more What a excellent human being and skilled professional repairing man! Thank you!!!

Great experience with Apex. Fast and reliable service, diagnosed and fixed my water heater the same…read moreday. Very friendly and helpful team. Highly recommend!